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Northwest Healthcare Center

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  3. Baltimore Skilled Nursing Home Facilities
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Reviews
Overall Rating 3.2 / 5.0 ★★★★★

  • Miracle Holt
    ★★★★★ 7 months ago

    Well, when I first got here, I had a rough time. I was really sick. But as time grew on, I got the hang of things. The staff here is beyond wonderful and will bend over backwards to try and help you get better! I can truly say this staff is more like an extended family. At all hours, the people really make the rehab a joyful experience. Activities are plentiful and intuitive. The Activities staff is tremendous at being resourceful and they know how to get the patients to interact. No one is left out. From there seasonal themes, to their Culinary Corner, Activities has you covered on keeping the day busy and enjoyable! PT(Physical Therapy) is a true joy to work with. They know what they can do to get the most out of you. They will have you even surprising yourself with what you are able to accomplish! The administration staff here is the cream of the crop! They do their absolute best to help in any way. So all in all, my experience here at this facility has been the best. The people here really make this place come alive! Everyone knows their position and everyone knows it well. The main thing I love is the interaction with the staff. It's great at all times! You always have someone who will LISTEN to your concerns and they are usually addressed quickly. Love my experience here and if I could, I would give them 20 stars! They are absolutely amazing in making the most out of what they have, and in my book that really says a lot about the people here!!

  • Batimorehasthehighest Electricbillsintheusa
    ★★★★★ a month ago

    Great place but C photo Sad truth

  • stephen howell
    ★★★★★ 3 months ago

    I'm in this place right now is the worst healthcare place I've ever been in in my life the nurse with the blonde hair short blonde hair is ridiculous he does not come in your room for an hour and a half at the hit the button then tell you to take medicine you're not supposed to take it won't give you the correct medicine it smells the food is horrible is ridiculous my

  • Nathan Lefkovitz
    ★★★★★ 7 months ago

    I have been working with this facility & it's staff for over 2 years and it has ALWAYS been a great experience.

  • Nachum Herman
    ★★★★★ 7 months ago

    I am a vendor for the facility and the staff and social worker have been very helpful and pleasant.

About Northwest Healthcare Center

General Information

Legal Business NameNorthwest Snf LLC
Ownership TypeFor Profit - Corporation
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareSeptember 14, 2004 (15 years)
Capacity91
Residents87
Percent Occupied96%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsBoth
In HospitalNo
Continuing Care Retirement CommunityNo
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for Northwest Healthcare Center

Northwest Healthcare Center was reviewed by Medicare to have a rating of 3 out of 5 stars.

About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of Maryland Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

July 21, 2017 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
ESomePotential for HarmComplaintMake sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
DFewPotential for HarmComplaintStore, cook, and serve food in a safe and clean way.
DFewPotential for HarmComplaint1) Hire only people with no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents.

December 12, 2016 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
CManyPotential for Minimal HarmHealth InspectionKeep accurate, complete and organized clinical records on each resident that meet professional standards.
DFewPotential for HarmComplaint+InspectionProvide activities to meet the interests and needs of each resident.
DFewPotential for HarmComplaint+InspectionMaintain drug records and properly mark/label drugs and other similar products according to accepted professional standards.
DFewPotential for HarmComplaint+InspectionMake sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
DFewPotential for HarmHealth InspectionGive residents a notice of rights, rules, services and charges.
DFewPotential for HarmHealth InspectionMake sure that all required doctor visits are made personally.
DFewPotential for HarmHealth InspectionEnsure each resident receives an accurate assessment by a qualified health professional.
DFewPotential for HarmHealth InspectionProvide proper discharge planning and communication, of the resident's health status and summary of the resident's nursing home stay.
DFewPotential for HarmHealth InspectionEnsure that each resident's 1) entire drug/medication regimen is free from unnecessary drugs; and 2) is managed and monitored to achieve highest level of well-being.
DFewPotential for HarmHealth InspectionOffer other nutritional food to each resident who will not eat the food served.
BSomePotential for Minimal HarmHealth InspectionPut firmly secured handrails on each side of hallways.

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of Northwest Healthcare Center require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

2hr
2hr 5min
ReportedExpected
CNA
40min
35min
ReportedExpected
LPN
50min
1hr 5min
ReportedExpected
RN
3hr 30min
3hr 45min
ReportedExpected
Total Nursing

This facility also provides approximately 30min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

95.2%
96.6%
96.6%
96.6%
96.1%
Q4 2016Q1 2017Q2 2017Q3 2017MD
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
92.6%
97.6%
98.8%
98.8%
94.6%
Q4 2016Q1 2017Q2 2017Q3 2017MD
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
52.6%
52.3%
43.6%
46.3%
59.5%
Q4 2016Q1 2017Q2 2017Q3 2017MD
Percentage of low risk long-stay residents who lose control of their bowels or bladder
32.5%
30.1%
24.7%
26.5%
17.9%
Q4 2016Q1 2017Q2 2017Q3 2017MD
Percentage of long-stay residents who received an antianxiety or hypnotic medication
38.4%
14.0%
21.9%
25.3%
21.8%
Q4 2016Q1 2017Q2 2017Q3 2017MD
Percentage of long-stay residents whose ability to move independently worsened
25.0%
24.1%
33.3%
29.0%
12.8%
Q4 2016Q1 2017Q2 2017Q3 2017MD
Percentage of long-stay residents who received an antipsychotic medication
32.1%
15.0%
22.2%
23.2%
17.5%
Q4 2016Q1 2017Q2 2017Q3 2017MD
Percentage of long-stay residents whose need for help with daily activities has increased
8.6%
12.0%
8.6%
3.7%
6.1%
Q4 2016Q1 2017Q2 2017Q3 2017MD
Percentage of long-stay residents who lose too much weight
13.9%
23.3%
19.4%
15.4%
7.0%
Q4 2016Q1 2017Q2 2017Q3 2017MD
Percentage of high risk long-stay residents with pressure ulcers
0.0%
0.0%
0.0%
0.0%
4.3%
Q4 2016Q1 2017Q2 2017Q3 2017MD
Percentage of long-stay residents who self-report moderate to severe pain
2.7%
1.4%
11.6%
5.3%
3.8%
Q4 2016Q1 2017Q2 2017Q3 2017MD
Percentage of long-stay residents who have depressive symptoms
1.2%
2.4%
0.0%
0.0%
3.5%
Q4 2016Q1 2017Q2 2017Q3 2017MD
Percentage of long-stay residents with a urinary tract infection
2.5%
3.6%
4.9%
3.6%
2.8%
Q4 2016Q1 2017Q2 2017Q3 2017MD
Percentage of long-stay residents experiencing one or more falls with major injury
0.8%
0.8%
0.7%
0.0%
1.5%
Q4 2016Q1 2017Q2 2017Q3 2017MD
Percentage of long-stay residents with a catheter inserted and left in their bladder
0.0%
0.0%
0.0%
0.0%
0.4%
Q4 2016Q1 2017Q2 2017Q3 2017MD
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

-
69.6%
83.3%
81.2%
83.5%
Q4 2016Q1 2017Q2 2017Q3 2017MD
* The data for this facility for some quarters is unavailable.
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
77.4%
60.9%
60.9%
60.9%
83.6%
Q4 2016Q1 2017Q2 2017Q3 2017MD
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
-
-
-
-
68.7%
Q4 2016Q1 2017Q2 2017Q3 2017MD
* The data for this facility for some quarters is unavailable.
Percentage of short-stay residents who made improvements in function
-
-
-
-
12.1%
Q4 2016Q1 2017Q2 2017Q3 2017MD
* The data for this facility for some quarters is unavailable.
Percentage of short-stay residents who self-report moderate to severe pain
-
-
-
-
1.8%
Q4 2016Q1 2017Q2 2017Q3 2017MD
* The data for this facility for some quarters is unavailable.
Percentage of short-stay residents who newly received an antipsychotic medication
-
0.0%
3.1%
2.3%
0.9%
Q4 2016Q1 2017Q2 2017Q3 2017MD
* The data for this facility for some quarters is unavailable.
Percentage of short-stay residents with pressure ulcers that are new or worsened



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