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Overlea Health And Rehabilitation Center

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  2. Maryland
  3. Baltimore Skilled Nursing Home Facilities
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Reviews
Overall Rating 2.8 / 5.0 ★★★★★

  • Janice Brown
    ★★★★★ 3 months ago

    This place has got to be one of the worst places you could take a loved one!!!! My mom was transferred there from the hospital yesterday, and I am so livid I can't stand it. The staff didn't want to take time to talk with my sister and I about ANYTHING!!!!! They couldn't evan get her blood pressure right. 7 times they tried, and still it wasn't right. The Social worker, Robin, was telling the aide how to do it manually, and it wasn't right! The Nurse in charge of my mom, was ignorant and abandoned us after she said she was going to get another pressure machine. This same nurse, I believe her name to be Sarah, got frustrated when I tried to tell her the med list was wrong from the hospital( which happens all the time) and said "I'm done! I can't do this! I'm spending to much time on one patient!!!!!!!!!! It only got worse from there. They didn't believe us when we said mom was a fall risk, and would get up and walk around. They found this out when they thought we left (we stood aside and watched from another area) and yes, she got up and tried to walk around. The only way they found her, is because they happened to be bringing dinner around. Otherwise mom would've been off and running and falling again. We told them she needed to be watched, and they said WE could stay the night and watch her. I've never seen so many uncompassionate people in heath care in my life!!!!!!!!!!! There are a number of other things, to numerous to mention, that I was VERY unhappy about. We want her out of there, and there is a meeting tomorrow, we'll see. They are for PROFIT and it shows!!!!!!!!!!!!!! DO NOT let anyone go there for ANYTHING!!!!!!!!!!!!!!!!!!!!!

  • Carl Blair
    ★★★★★ 7 months ago

    Team work makes the dream work this facility has stood strong for a many years and have given good quality care it's not you get what you pay for it's about compassion and yes I would recommend this facility to my family friends and love ones

  • Stephen Messina
    ★★★★★ a year ago

    When I was there Today 2-10-18 , Staff put on a Very Good Face ( No One Else on that floor had a Visitor ) My Loved One Called me AGAIN To I form me that they have been pressing the Nurse Call Button Again for a Couple of Hours And No One Answers , It is Now 7 Pm And their Medication And Dinner Are Now 3 THREE HOURS LATE . Yet the Black Roomate Got Their Food And Medication 3 Hours Ago . The Whole Staff Seems to be Black And the Patient is WHITE , TALK ABOUT RACISM, Have Seen this Before

  • Mel Mel
    ★★★★★ a year ago

    2 stars for the one maybe two genuinely nice nurses there. First night my dad called us saying help. We called so many time and eventually I just called over everyone's head to find out what was going on. My dad said he was ok, he just seemed like he didn't really want to say. He said some of the nurses were a little rough but he said he was ok. I kept asking but he just said he was ok. This is the place they send people that don't have money or visitors. We went every day and I think that went a long way. This is not a place you can just visit on the weekends and think your loved one will be ok. My dad started with a cough that latter we found out was MSRA (which I can't say 100% it came from there). Just without doing a book report it really was a horrible experience. The only 5 stars I see on this review are literally from staff members that work there. The one review with the lady whose mother was there and received excellent treatment (can't remember if its on this site or another) is literally from a woman that works there. She told us the story when we got there. Of course your mother received excellent care you work there and your their boss. If you have other options take them there. We were there everyday and I didn't want to write a review until after my dad was removed in fear they would take it out on him. My dad eventually died which is not their fault but they did not make his final days that comfortable. You get what you pay for. I bet the pay sucks there and the conditions are just as bad which just leaves this place with unhappy employees and employees that don't care and ultimately effects the patients. I know its hard because every place has people that write bad reviews so its hard to decipher the people are just complaining to complain or if there is a legitimate problem. If you have the option to see the place do so. Don't just go to the first floor go to the basement or top floor that reeks of urine everyday soon as you step off the elevator. Say hello to a nurse and see if they actually respond back. Look inside a room and how horrible they look. I just feel bad because if you don't have the money or interactive family members this is where your going.

  • James King
    ★★★★★ a year ago

    Excellent staff. Excellent programming. Administrators are always willing to assist. They've called me to assist as needed.

About Overlea Health And Rehabilitation Center

General Information

Legal Business NameSsc Baltimore Operating Company LLC
Ownership TypeFor Profit - Corporation
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareNovember 1, 1989 (29 years)
Capacity160
Residents131
Percent Occupied82%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsResident
In HospitalNo
Continuing Care Retirement CommunityNo
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for Overlea Health And Rehabilitation Center

Overlea Health And Rehabilitation Center was reviewed by Medicare to have a rating of 3 out of 5 stars.

About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of Maryland Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

May 18, 2017 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
FManyPotential for HarmComplaint+InspectionHave a program that investigates, controls and keeps infection from spreading.
FManyPotential for HarmComplaint+InspectionStore, cook, and serve food in a safe and clean way.
DFewPotential for HarmComplaint+InspectionProvide enough power supply for lighting all entrances and exits; equipment for fire detection and alarm systems, and extinguishers.
DFewPotential for HarmComplaint+InspectionGive or get quality laboratory services/tests in a timely manner to meet the needs of residents.
DFewPotential for HarmComplaint+InspectionQuickly tell the resident's doctor the results of laboratory tests.
DFewPotential for HarmComplaint+InspectionKeep the rate of medication errors (wrong drug, wrong dose, wrong time) to less than 5%.
DFewPotential for HarmComplaint+InspectionEnsure residents maintain acceptable nutritional status.
DFewPotential for HarmHealth InspectionProvide care for residents in a way that maintains or improves their dignity and respect in full recognition of their individuality.
DFewPotential for HarmHealth InspectionEnsure each resident receives an accurate assessment by a qualified health professional.
DFewPotential for HarmComplaint+InspectionProvide necessary care and services to maintain or improve the highest well being of each resident .
DFewPotential for HarmComplaint+InspectionEnsure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents.
DFewPotential for HarmHealth InspectionKeep residents' personal and medical records private and confidential.
BSomePotential for Minimal HarmHealth InspectionPost nurse staffing information/data on a daily basis.

April 11, 2017 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaintMake sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

January 19, 2017 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
JFewImmediate JeopardyComplaintEnsure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents.
DFewPotential for HarmComplaintImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

October 24, 2016 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
BSomePotential for Minimal HarmComplaintProperly hold, secure, and manage each resident's personal money which is deposited with the nursing home.

June 17, 2016 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
CManyPotential for Minimal HarmComplaint+InspectionPost nurse staffing information/data on a daily basis.
DFewPotential for HarmComplaint+InspectionProvide routine and 24-hour emergency dental care for each resident.
DFewPotential for HarmComplaint+InspectionEnsure that each resident's 1) entire drug/medication regimen is free from unnecessary drugs; and 2) is managed and monitored to achieve highest level of well-being.
DFewPotential for HarmComplaint+InspectionProvide necessary care and services to maintain or improve the highest well being of each resident .

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of Overlea Health And Rehabilitation Center require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

1hr 45min
2hr 20min
ReportedExpected
CNA
45min
40min
ReportedExpected
LPN
55min
1hr 20min
ReportedExpected
RN
3hr 20min
4hr 20min
ReportedExpected
Total Nursing

This facility also provides approximately 35min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

65.6%
91.1%
91.1%
91.1%
96.1%
Q4 2016Q1 2017Q2 2017Q3 2017MD
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
47.0%
44.2%
55.7%
55.2%
94.6%
Q4 2016Q1 2017Q2 2017Q3 2017MD
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
47.8%
52.4%
64.4%
57.9%
59.5%
Q4 2016Q1 2017Q2 2017Q3 2017MD
Percentage of low risk long-stay residents who lose control of their bowels or bladder
13.4%
14.4%
16.0%
12.4%
17.9%
Q4 2016Q1 2017Q2 2017Q3 2017MD
Percentage of long-stay residents who received an antianxiety or hypnotic medication
15.6%
21.4%
13.1%
16.2%
21.8%
Q4 2016Q1 2017Q2 2017Q3 2017MD
Percentage of long-stay residents whose ability to move independently worsened
23.6%
25.3%
20.9%
17.9%
12.8%
Q4 2016Q1 2017Q2 2017Q3 2017MD
Percentage of long-stay residents who received an antipsychotic medication
18.7%
25.0%
21.9%
15.6%
17.5%
Q4 2016Q1 2017Q2 2017Q3 2017MD
Percentage of long-stay residents whose need for help with daily activities has increased
3.5%
2.5%
4.1%
2.6%
6.1%
Q4 2016Q1 2017Q2 2017Q3 2017MD
Percentage of long-stay residents who lose too much weight
2.6%
2.4%
2.2%
1.2%
7.0%
Q4 2016Q1 2017Q2 2017Q3 2017MD
Percentage of high risk long-stay residents with pressure ulcers
2.7%
4.0%
4.6%
6.3%
4.3%
Q4 2016Q1 2017Q2 2017Q3 2017MD
Percentage of long-stay residents who self-report moderate to severe pain
0.0%
0.0%
0.0%
0.0%
3.8%
Q4 2016Q1 2017Q2 2017Q3 2017MD
Percentage of long-stay residents who have depressive symptoms
0.9%
1.7%
0.0%
0.0%
3.5%
Q4 2016Q1 2017Q2 2017Q3 2017MD
Percentage of long-stay residents with a urinary tract infection
4.3%
5.0%
5.7%
6.0%
2.8%
Q4 2016Q1 2017Q2 2017Q3 2017MD
Percentage of long-stay residents experiencing one or more falls with major injury
0.0%
0.7%
1.2%
0.6%
1.5%
Q4 2016Q1 2017Q2 2017Q3 2017MD
Percentage of long-stay residents with a catheter inserted and left in their bladder
0.0%
0.0%
0.0%
0.0%
0.4%
Q4 2016Q1 2017Q2 2017Q3 2017MD
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

49.5%
58.4%
75.6%
68.5%
83.5%
Q4 2016Q1 2017Q2 2017Q3 2017MD
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
52.9%
78.7%
78.7%
78.7%
83.6%
Q4 2016Q1 2017Q2 2017Q3 2017MD
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
74.3%
80.1%
85.0%
83.8%
68.7%
Q4 2016Q1 2017Q2 2017Q3 2017MD
Percentage of short-stay residents who made improvements in function
11.1%
26.6%
23.3%
18.2%
12.1%
Q4 2016Q1 2017Q2 2017Q3 2017MD
Percentage of short-stay residents who self-report moderate to severe pain
7.3%
6.4%
0.0%
0.0%
1.8%
Q4 2016Q1 2017Q2 2017Q3 2017MD
Percentage of short-stay residents who newly received an antipsychotic medication
0.6%
0.7%
0.0%
0.6%
0.9%
Q4 2016Q1 2017Q2 2017Q3 2017MD
Percentage of short-stay residents with pressure ulcers that are new or worsened



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