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Riverview Rehabilitation & Health Center

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Reviews
Overall Rating 3.2 / 5.0 ★★★★★

  • ★★★★★ a month ago

    Walk in the front door and look at the armrests on the chairs and see the years of muck. Then glance at the ceiling and see the multiple spider webs and the filth around the vents. I've met several "patients" and without exception they have all mentioned thefts- mostly clothing. There are a couple employees that really seem to care. There are multiple employees that "phone it in". Not a lot of pride in the efforts. They have an employee benefit snack stand- seems odd the employees would sell junk food to people on a supposedly regimented diet. The employees get the profits from sales. Most people won't write a review because they worry about the repercussions for their loved one. The patients, for the most part are not technologically savvy or possess IOT objects.

  • ★★★★★ 7 months ago

    Beautiful setting along the river, with many scenic rooms and gorgeous dining room area. All of the staff is very friendly and helpful with everything. The premier of nursing homes in Baltimore, highly recommend this facility.

  • ★★★★★ 10 months ago

    Do not use this facility for your worst enemy! I took the tour actually looks nice compared to others In area, Boy was I fooled! After my mom had major surgery she needed some therapy, worst place I could have picked for her. She has to practically beg for pain medication that they told her to ask for and she could have when needed. They leave patients laying in soiled/wet diapers while they are all standing at nurses station with their phones out laughing, and acting like it's girls night, anytime you try to ask a question or point anything out they have an attitude and walk out of room while your still talking. Dirty been over two weeks since bathroom in her room has been cleaned when more then one patient uses same bathroom. Bugs flying around room and loading all over patients and they blame being on water and trees. Floors still have trash all over them even after they claim to have moped them. I sit with my mother everyday for long periods and have yet to see anyone get a shower. My mom begs for me to stay with her at night and we have all asked if she is being mistreated or yelled at, etc and she is scared to death to even answer us. Something has happened in this place and my mom will be signed out of this hell hole there is no reason any human should be treated or talked to the way these people are, takes a sick person to treat an elderly or recovering patient these ways. Nurses act like they are taking pain pills from their supply when they actuually do give to them! They do not keep family informed of anything that is going on. Complaints will be filed. Don't put a homeless stray animal in this place they will run away for sure!!!

  • ★★★★★ a year ago

    Everytime a loved one needs to undergo rehab, after being in the hospital, I recommend Riverview! This facility is full of hard-working and caring professionals!

  • ★★★★★ 6 months ago

    Beautiful place and caring, and loving staff.

About Riverview Rehabilitation & Health Center

General Information

Legal Business NameRiverview Snf LLC
Ownership TypeFor Profit - Corporation
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareMay 26, 1989 (29 years)
Capacity238
Residents217
Percent Occupied91%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsBoth
In HospitalNo
Continuing Care Retirement CommunityNo
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for Riverview Rehabilitation & Health Center

Riverview Rehabilitation & Health Center
was reviewed by to have a rating of 2 out of 5. About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of Maryland Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

August 22, 2016 - 15 months ago

 Residents AffectedSeveritySource/TypeDescription
BSomePotential for Minimal HarmComplaintProperly hold, secure, and manage each resident's personal money which is deposited with the nursing home.

May 6, 2016 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmHealth InspectionEnsure that each resident's 1) entire drug/medication regimen is free from unnecessary drugs; and 2) is managed and monitored to achieve highest level of well-being.
DFewPotential for HarmHealth InspectionEnsure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents.

April 2, 2015 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaint+InspectionEnsure that each resident's 1) entire drug/medication regimen is free from unnecessary drugs; and 2) is managed and monitored to achieve highest level of well-being.
DFewPotential for HarmComplaint+InspectionKeep accurate, complete and organized clinical records on each resident that meet professional standards.
DFewPotential for HarmComplaint+InspectionSet up an ongoing quality assessment and assurance group to review quality deficiencies quarterly, and develop corrective plans of action.
DFewPotential for HarmComplaint+InspectionEnsure residents maintain acceptable nutritional status.
DFewPotential for HarmComplaint+InspectionAssist those residents who need help with eating/drinking, grooming and personal and oral hygiene.
DFewPotential for HarmComplaint+InspectionDevelop a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
DFewPotential for HarmComplaint+InspectionEnsure services provided by the nursing facility meet professional standards of quality.
DFewPotential for HarmComplaint+InspectionProvide necessary care and services to maintain or improve the highest well being of each resident .
DFewPotential for HarmComplaint+InspectionEnsure each resident receives an accurate assessment by a qualified health professional.

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of Riverview Rehabilitation & Health Center require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

2hr 10min
2hr 25min
ReportedExpected
CNA
1hr 5min
40min
ReportedExpected
LPN
25min
1hr 15min
ReportedExpected
RN
3hr 40min
4hr 25min
ReportedExpected
Total Nursing

This facility also provides approximately 1hr 5min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

93.2%
98.4%
98.4%
98.4%
95.2%
Q4 2015Q1 2016Q2 2016Q3 2016MD
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
67.4%
93.8%
96.4%
94.7%
92.7%
Q4 2015Q1 2016Q2 2016Q3 2016MD
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
50.0%
58.2%
58.7%
61.5%
58.7%
Q4 2015Q1 2016Q2 2016Q3 2016MD
Percentage of low risk long-stay residents who lose control of their bowels or bladder
25.0%
19.4%
16.6%
16.3%
18.6%
Q4 2015Q1 2016Q2 2016Q3 2016MD
Percentage of long-stay residents who received an antianxiety or hypnotic medication
19.9%
15.0%
25.1%
18.1%
21.7%
Q4 2015Q1 2016Q2 2016Q3 2016MD
Percentage of long-stay residents whose ability to move independently worsened
15.8%
17.8%
18.4%
17.9%
13.9%
Q4 2015Q1 2016Q2 2016Q3 2016MD
Percentage of long-stay residents who received an antipsychotic medication
11.0%
12.9%
20.1%
17.6%
18.0%
Q4 2015Q1 2016Q2 2016Q3 2016MD
Percentage of long-stay residents whose need for help with daily activities has increased
17.8%
16.0%
20.8%
15.8%
5.4%
Q4 2015Q1 2016Q2 2016Q3 2016MD
Percentage of long-stay residents who self-report moderate to severe pain
5.6%
3.4%
2.5%
5.8%
6.4%
Q4 2015Q1 2016Q2 2016Q3 2016MD
Percentage of long-stay residents who lose too much weight
5.1%
4.3%
3.7%
5.1%
7.0%
Q4 2015Q1 2016Q2 2016Q3 2016MD
Percentage of high risk long-stay residents with pressure ulcers
1.8%
0.6%
1.9%
0.6%
4.5%
Q4 2015Q1 2016Q2 2016Q3 2016MD
Percentage of long-stay residents who have depressive symptoms
4.8%
4.6%
3.7%
3.0%
4.1%
Q4 2015Q1 2016Q2 2016Q3 2016MD
Percentage of long-stay residents with a urinary tract infection
4.7%
6.2%
6.0%
5.9%
2.8%
Q4 2015Q1 2016Q2 2016Q3 2016MD
Percentage of long-stay residents experiencing one or more falls with major injury
3.3%
2.9%
2.9%
1.8%
2.1%
Q4 2015Q1 2016Q2 2016Q3 2016MD
Percentage of long-stay residents with a catheter inserted and left in their bladder
0.6%
0.6%
1.8%
1.8%
0.5%
Q4 2015Q1 2016Q2 2016Q3 2016MD
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

74.3%
90.8%
91.3%
87.7%
81.9%
Q4 2015Q1 2016Q2 2016Q3 2016MD
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
63.0%
90.0%
90.0%
90.0%
82.2%
Q4 2015Q1 2016Q2 2016Q3 2016MD
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
62.8%
63.3%
62.9%
56.3%
64.8%
Q4 2015Q1 2016Q2 2016Q3 2016MD
Percentage of short-stay residents who made improvements in function
29.7%
28.7%
28.0%
25.9%
13.7%
Q4 2015Q1 2016Q2 2016Q3 2016MD
Percentage of short-stay residents who self-report moderate to severe pain
2.5%
4.2%
4.4%
2.8%
2.0%
Q4 2015Q1 2016Q2 2016Q3 2016MD
Percentage of short-stay residents who newly received an antipsychotic medication
1.6%
1.8%
0.7%
0.5%
1.3%
Q4 2015Q1 2016Q2 2016Q3 2016MD
Percentage of short-stay residents with pressure ulcers that are new or worsened



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