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Carriage Hill Bethesda

  1. Skilled Nursing Home Facilities
  2. Maryland
  3. Bethesda Skilled Nursing Home Facilities
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Reviews
Overall Rating 3.7 / 5.0 ★★★★★

  • Anne Aguilera
    ★★★★★ a year ago

    Very disappointing. My 93-year old father was sent here after surgery for a broken hip. They don't have nearly enough staff to respond to patients in a timely manner. My dad would push the call button and it would be a very long time before someone came. The call button simply turns on a light on top of the doorway so if no one looks down the hall, they don't know that a patient needs help. Half the staff were relatively pleasant; the other half were snotty and downright mean to my father. The food was adequate. The cleaning left a lot to be desired. We spent as much time there as we could so that there would be someone to take care of him - not the staff, US!!! They put him in a diaper and when I tried to get someone to put him on a bed pan to defecate, their response was to let him do it in his diaper! I had to FORCE the aide to give him the bedpan. How humiliating for my father! The rehab people were nice, but distracted by soccer games on TV in the rehab center, cell phones, etc. My father couldn't wait to get out of there.

  • Brooke Ledbetter
    ★★★★★ a year ago

    The facilities here at Carriage Hill are some of the nicest in the area. It is one of the few that fosters a true community feel for its residents. I would feel comfortable putting my family here and you should too.

  • Frank Voyacic
    ★★★★★ a year ago

    The staff is wonderful and caring. They were attentive to my questions and concerns. They made me feel at ease with my decision for my family. Carriage Hill is definitely the right choice.

  • AJ Henderson Henderson
    ★★★★★ a year ago

    Did a decent job caring giving me rehab services ((physical and occupational therapy) for my crushed shoulder, after nearly two weeks in the hospital for emergency surgery. And the staff were pleasant. But I am a diabetic who takes two types of insulin--short-acting and long-acting, and though they regularly gave me antibiotics, they otherwise did a poor job of caring for my diabetes -- so much so that the surgeon had to postpone my surgery until my blood sugar came down. This despite the fact that they took frequent measurements of my blood sugar levels and had total control over my diet (both of which they handled well). The problem was that they never gave me nearly enough short-term insulin, despite my frequent warnings, and did not administer it at the right times. I should have been given insulin just before each meal, but instead they gave it to me after blood sugar tests at seemingly random times of day unrelated to mealtimes. I will say that they administered my long-term insulin correctly. But I feel lucky not to have gotten an infection at the site of my incision, because proper administration of that short--term insulin is critical.

  • Lee Bland
    ★★★★★ 5 years ago

    My uncle is dying by choice in The Carriage Hill Nursing Home and Hospice. He wants to die naturally. He has a colostomy and the staff does not know how to change the bag. He lies in his feces until some aide comes to change the bag incompetently. I am there once or twice daily and this happens at least once a day. The head Nurse tells me everyone there knows how to change the bag. He is in danger of serious infection. Last night his bag was changed and leaked three times. He wound up with his feet on the floor and he is unable to walk and his bones are brittle. Carriage Hill will kill him before his wish to starve does. I waited until he passed before reporting Carriage Hill. When I received feedback from nurse sent to verify my complaints, documents had been altered, dates were changed, meetings were invented. I urge you to document every day of your relative's stay. My 99 y.o. uncle had days when he screamed for morphine and none was given. I went to an administrator and he looked up the prescription. His PNR said he was to have morphine whenever he needed it. He suffered needlessly.

About Carriage Hill Bethesda

General Information

Legal Business NameCarriage Hill - Bethesda, Inc.
Ownership TypeFor Profit - Corporation
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareAugust 8, 1991 (29 years)
Capacity108
Residents59
Percent Occupied55%
Program ParticipationMedicare
Resident And Family CouncilsResident
In HospitalNo
Continuing Care Retirement CommunityNo
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for Carriage Hill Bethesda

Carriage Hill Bethesda was reviewed by Medicare to have a rating of 5 out of 5 stars.

About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of Maryland Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

March 3, 2017 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaint+InspectionEnsure services provided by the nursing facility meet professional standards of quality.
DFewPotential for HarmComplaint+InspectionAllow residents the right to participate in the planning or revision of care and treatment.
BSomePotential for Minimal HarmComplaint+InspectionConduct initial and periodic assessments of each resident's functional capacity.
BSomePotential for Minimal HarmComplaint+InspectionEnsure residents maintain acceptable nutritional status.

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of Carriage Hill Bethesda require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

2hr 60min
2hr 5min
ReportedExpected
CNA
55min
40min
ReportedExpected
LPN
40min
1hr 15min
ReportedExpected
RN
4hr 35min
4hr 5min
ReportedExpected
Total Nursing

This facility also provides approximately 1hr 35min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

100.0%
96.8%
96.8%
96.8%
96.1%
Q4 2016Q1 2017Q2 2017Q3 2017MD
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
100.0%
100.0%
100.0%
100.0%
94.6%
Q4 2016Q1 2017Q2 2017Q3 2017MD
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
-
-
-
-
59.5%
Q4 2016Q1 2017Q2 2017Q3 2017MD
* The data for this facility for some quarters is unavailable.
Percentage of low risk long-stay residents who lose control of their bowels or bladder
-
-
4.8%
13.0%
17.9%
Q4 2016Q1 2017Q2 2017Q3 2017MD
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents who received an antianxiety or hypnotic medication
-
-
-
-
21.8%
Q4 2016Q1 2017Q2 2017Q3 2017MD
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents whose ability to move independently worsened
18.5%
14.8%
8.3%
3.8%
12.8%
Q4 2016Q1 2017Q2 2017Q3 2017MD
Percentage of long-stay residents who received an antipsychotic medication
-
-
-
-
17.5%
Q4 2016Q1 2017Q2 2017Q3 2017MD
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents whose need for help with daily activities has increased
0.0%
0.0%
0.0%
7.4%
6.1%
Q4 2016Q1 2017Q2 2017Q3 2017MD
Percentage of long-stay residents who lose too much weight
0.0%
3.4%
-
0.0%
4.3%
Q4 2016Q1 2017Q2 2017Q3 2017MD
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents who self-report moderate to severe pain
-
-
-
-
7.0%
Q4 2016Q1 2017Q2 2017Q3 2017MD
* The data for this facility for some quarters is unavailable.
Percentage of high risk long-stay residents with pressure ulcers
0.0%
3.7%
4.2%
0.0%
3.8%
Q4 2016Q1 2017Q2 2017Q3 2017MD
Percentage of long-stay residents who have depressive symptoms
7.1%
7.4%
4.2%
7.4%
3.5%
Q4 2016Q1 2017Q2 2017Q3 2017MD
Percentage of long-stay residents with a urinary tract infection
0.0%
0.0%
0.0%
0.0%
2.8%
Q4 2016Q1 2017Q2 2017Q3 2017MD
Percentage of long-stay residents experiencing one or more falls with major injury
6.3%
5.9%
7.5%
5.0%
1.5%
Q4 2016Q1 2017Q2 2017Q3 2017MD
Percentage of long-stay residents with a catheter inserted and left in their bladder
0.0%
0.0%
0.0%
0.0%
0.4%
Q4 2016Q1 2017Q2 2017Q3 2017MD
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

80.7%
87.6%
82.5%
60.3%
83.5%
Q4 2016Q1 2017Q2 2017Q3 2017MD
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
85.6%
83.7%
83.7%
83.7%
83.6%
Q4 2016Q1 2017Q2 2017Q3 2017MD
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
93.9%
93.7%
91.7%
90.7%
68.7%
Q4 2016Q1 2017Q2 2017Q3 2017MD
Percentage of short-stay residents who made improvements in function
5.4%
4.9%
5.5%
5.1%
12.1%
Q4 2016Q1 2017Q2 2017Q3 2017MD
Percentage of short-stay residents who self-report moderate to severe pain
0.7%
1.1%
0.6%
0.0%
1.8%
Q4 2016Q1 2017Q2 2017Q3 2017MD
Percentage of short-stay residents who newly received an antipsychotic medication
1.1%
1.4%
1.4%
2.0%
0.9%
Q4 2016Q1 2017Q2 2017Q3 2017MD
Percentage of short-stay residents with pressure ulcers that are new or worsened



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