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Sanctuary At Holy Cross

  1. Skilled Nursing Home Facilities
  2. Maryland
  3. Burtonsville Skilled Nursing Home Facilities
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Reviews
Overall Rating 2.6 / 5.0 ★★★★★

  • Canterbury Builders, Inc.
    ★★★★★ a year ago

    My Dad (Carl) has been here for a year. The Staff has been so kind and caring to my Dad, our family, and myself. Anytime we have asked for any assistance or information they have immediately helped out. I'm very thankful my Dad is in this facility.

  • Cindy Petro
    ★★★★★ a year ago

    My mother has been here for 3 months and I have found it to be a good facility. My mother has advanced dementia. She is always attended to. The staff is very pleasant and the business office always helpful. The building is exceptionally clean. They always seem to make sure my mother is never alone. Communication is pretty good. I recommend sanctuary at Holy Cross.

  • Ellen Budd
    ★★★★★ a year ago

    My mom has been a residence of Holy Cross for 3 months now. The staff is great, the building is very clean, they have activities every day & are always working to engage the residences. They are always keeping me updated on mom's prescriptions & any changes in her test results. Every time I go to visit mom, I'm always greeted with smiles from the staff. they all seem to enjoy working at Holy Cross. I would highly recommend Santuary at Holy Cross.

  • Arthur Tillery
    ★★★★★ a year ago

    My sister is at this facility, this nursing home just opened, I believe they stated in April. This establishment is being managed by foreigners and they are extremely arrogant with inhumane behavior. From my experience, don't take your love ones there. These people are extremely nasty and they are LAZY. They talk at you, and have no respect nor regards for the patients family. I wouldn't send an animal to this place, not even for shelter. I will not return to this place ever again. It's too provoking in every form there is. Channel 7 needs to get involve... this is so very sad. !!

  • Dorothy Short
    ★★★★★ 11 months ago

    I will never ever go thete again or recommend anyone to go there. They put a pressure point injury on the back of my thigh and did a lousy job of treating it where l had to to back to the hispital because it was so infected. A few of the staff were real nice the nurses were horrible.

About Sanctuary At Holy Cross

General Information

Legal Business NameHoly Cross Carenet Inc
Ownership TypeNon Profit - Corporation
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareDecember 24, 1998 (21 years)
Capacity145
Residents139
Percent Occupied96%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsResident
In HospitalNo
Continuing Care Retirement CommunityNo
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for Sanctuary At Holy Cross

Sanctuary At Holy Cross was reviewed by Medicare to have a rating of 2 out of 5 stars.

About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of Maryland Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

February 1, 2016 - 4 years ago

 Residents AffectedSeveritySource/TypeDescription
---Fine$74,700 fine

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of Sanctuary At Holy Cross require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

1hr 60min
2hr 35min
ReportedExpected
CNA
55min
40min
ReportedExpected
LPN
55min
1hr
ReportedExpected
RN
3hr 50min
4hr 10min
ReportedExpected
Total Nursing

This facility also provides approximately 50min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

98.0%
97.9%
97.9%
97.9%
96.1%
Q4 2016Q1 2017Q2 2017Q3 2017MD
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
95.6%
95.7%
97.9%
98.0%
94.6%
Q4 2016Q1 2017Q2 2017Q3 2017MD
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
78.8%
75.0%
69.4%
72.0%
59.5%
Q4 2016Q1 2017Q2 2017Q3 2017MD
Percentage of low risk long-stay residents who lose control of their bowels or bladder
7.1%
8.0%
11.0%
10.0%
17.9%
Q4 2016Q1 2017Q2 2017Q3 2017MD
Percentage of long-stay residents who received an antianxiety or hypnotic medication
12.5%
14.9%
27.2%
33.6%
21.8%
Q4 2016Q1 2017Q2 2017Q3 2017MD
Percentage of long-stay residents whose ability to move independently worsened
14.0%
12.6%
11.2%
9.6%
12.8%
Q4 2016Q1 2017Q2 2017Q3 2017MD
Percentage of long-stay residents who received an antipsychotic medication
12.2%
11.0%
24.4%
13.3%
17.5%
Q4 2016Q1 2017Q2 2017Q3 2017MD
Percentage of long-stay residents whose need for help with daily activities has increased
1.2%
3.6%
6.0%
4.8%
6.1%
Q4 2016Q1 2017Q2 2017Q3 2017MD
Percentage of long-stay residents who lose too much weight
8.5%
5.7%
10.1%
8.5%
7.0%
Q4 2016Q1 2017Q2 2017Q3 2017MD
Percentage of high risk long-stay residents with pressure ulcers
0.0%
0.0%
0.0%
0.0%
4.3%
Q4 2016Q1 2017Q2 2017Q3 2017MD
Percentage of long-stay residents who self-report moderate to severe pain
0.0%
0.0%
0.0%
0.0%
3.8%
Q4 2016Q1 2017Q2 2017Q3 2017MD
Percentage of long-stay residents who have depressive symptoms
1.1%
3.2%
5.3%
4.1%
3.5%
Q4 2016Q1 2017Q2 2017Q3 2017MD
Percentage of long-stay residents with a urinary tract infection
1.1%
1.1%
1.1%
1.0%
2.8%
Q4 2016Q1 2017Q2 2017Q3 2017MD
Percentage of long-stay residents experiencing one or more falls with major injury
1.5%
0.6%
0.7%
1.8%
1.5%
Q4 2016Q1 2017Q2 2017Q3 2017MD
Percentage of long-stay residents with a catheter inserted and left in their bladder
0.0%
0.0%
0.0%
0.0%
0.4%
Q4 2016Q1 2017Q2 2017Q3 2017MD
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

89.9%
90.8%
91.4%
91.9%
83.5%
Q4 2016Q1 2017Q2 2017Q3 2017MD
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
87.5%
88.4%
88.4%
88.4%
83.6%
Q4 2016Q1 2017Q2 2017Q3 2017MD
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
68.0%
65.5%
68.2%
62.2%
68.7%
Q4 2016Q1 2017Q2 2017Q3 2017MD
Percentage of short-stay residents who made improvements in function
1.8%
2.4%
0.5%
4.1%
12.1%
Q4 2016Q1 2017Q2 2017Q3 2017MD
Percentage of short-stay residents who self-report moderate to severe pain
1.2%
1.2%
0.9%
0.9%
1.8%
Q4 2016Q1 2017Q2 2017Q3 2017MD
Percentage of short-stay residents who newly received an antipsychotic medication
0.5%
0.5%
0.2%
0.2%
0.9%
Q4 2016Q1 2017Q2 2017Q3 2017MD
Percentage of short-stay residents with pressure ulcers that are new or worsened



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