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Crofton Convalescent Center

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Reviews
Overall Rating 2.5 / 5.0 ★★★★★

  • ★★★★★ 3 months ago

    THIS PLACE IS A JOKE !!! RUN FAR FAR AWAY !!!!! I WISH I COULD GIVE THIS PLACE A BIG FAT ZERO SCORE !!!! My in-law was there for a little over 3 months and ended up under long term care. Every time we visited, just walking down the hallway was horrible. The smell of urine was so strong at times it would gag you. They would leave patients in the hallway unattended & "yelling" for someone to take them to the restroom or just to attend to what they needed. We also observed the patients call lights flashing next to the doors but nobody around was responding, the nurses just looked at them & kept walking by the room. There were times the call button would not work in my in-law's room, good thing they had a working phone to call a family member to call the front desk just to be forwarded to an unattended nurse's station. Really? Sometimes it would two or three tries to get someone to answer at the nurse's station. When the call lights did work, you wonder why the nurses were not responding to the call lights. Come to find out the nurses stations were left unattended for long periods of time. I have sat in view of one station & NOBODY attended it for an hour! Seriously? Is this place understaffed? Does anyone even care about their jobs? It makes me wonder. DO NOT believe their website or the government ratings. Some how or another, they have manipulated the "system" so they will not lose their free government money. Speaking of money, they will, along with the government, steal your money. If the person is needing long term care & they are collecting Social Security, they will take ALL but about $80 to pay for that person's care. The worse part about it is that if that person the care stops in the middle of the payment period, you will get NOTHING but the big shaft where the sun don't shine, not even a prorated period of time. Read their contract(s) extremely careful, or get a lawyer if you have to. My recommendation is to find another place to send your loved one to get the proper treatment the require. I would not trust this place to care for a sick pet let alone a human.

  • ★★★★★ 5 months ago

    This is our second experience with Crofton. My dad was there for rehab a few years ago and when my mom recently had a mild stroke, this was our choice for her rehab stay. In fact, we chose to pay out of pocket for my dad's respite care stay at the center while she was in rehab. While the physical plant may not sparkle like a 5-star hotel (most nursing homes in Maryland are many years old), the important aspects of care stand out. I find the staff to be both knowledgeable and caring. And yes, there are times when you press the call light button and there is a wait before the nurse or assistant arrives. That's not because you're being ignored, but usually because another guest is in need of attention at the same time. My mom and dad have never complained that they were being ignored. And one of those rare finds in a nursing facility or hospital... my folks are impressed with the quality of the meals! During a stressful time in our lives, my wife and I can go home at the end of a visit knowing that our family is being cared for safely and effectively.

  • ★★★★★ 5 months ago

    My Mother was their for around 2 weeks for rehab. The place was great, nurse's were knowledgably , attentive, and caring. physical therapy people were the best. Food was good, clean rooms, and all friendly staff . My moms been to others in the Annapolis , Baltimore, area and they are terrible . Would highly recommend Crofton Care to anyone.

  • ★★★★★ a month ago

    Pressing the call button does nothing according to my MIL - staff walks by, looks at her, and keeps walking. Reportedly took over an hour for someone to finally check on her.

  • ★★★★★ 4 months ago

    Always shot staffed, unorganized, rude staff mainly management and administrative team, had enough of the mess, I wouldn't recommend anyone to work there or to get care there.

About Crofton Convalescent Center

General Information

Legal Business NameCrofton Convalescent Center, Inc.
Ownership TypeFor Profit - Corporation
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareJanuary 1, 1980 (38 years)
Capacity180
Residents153
Percent Occupied85%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsResident
In HospitalNo
Continuing Care Retirement CommunityNo
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for Crofton Convalescent Center

Crofton Convalescent Center
was reviewed by to have a rating of 5 out of 5. About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of Maryland Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

May 21, 2015 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmHealth InspectionProvide care for residents in a way that maintains or improves their dignity and respect in full recognition of their individuality.

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of Crofton Convalescent Center require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

2hr 25min
2hr 25min
ReportedExpected
CNA
40min
40min
ReportedExpected
LPN
60min
1hr 10min
ReportedExpected
RN
3hr 60min
4hr 15min
ReportedExpected
Total Nursing

This facility also provides approximately 1hr 20min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

95.7%
90.8%
90.8%
90.8%
95.2%
Q4 2015Q1 2016Q2 2016Q3 2016MD
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
96.1%
96.8%
98.9%
100.0%
92.7%
Q4 2015Q1 2016Q2 2016Q3 2016MD
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
87.5%
-
-
86.4%
58.7%
Q4 2015Q1 2016Q2 2016Q3 2016MD
* The data for this facility for some quarters is unavailable.
Percentage of low risk long-stay residents who lose control of their bowels or bladder
16.0%
17.8%
17.1%
19.5%
18.6%
Q4 2015Q1 2016Q2 2016Q3 2016MD
Percentage of long-stay residents who received an antianxiety or hypnotic medication
23.4%
37.4%
21.2%
20.4%
21.7%
Q4 2015Q1 2016Q2 2016Q3 2016MD
Percentage of long-stay residents whose ability to move independently worsened
11.8%
11.8%
8.1%
8.3%
13.9%
Q4 2015Q1 2016Q2 2016Q3 2016MD
Percentage of long-stay residents who received an antipsychotic medication
20.7%
19.0%
10.1%
12.5%
18.0%
Q4 2015Q1 2016Q2 2016Q3 2016MD
Percentage of long-stay residents whose need for help with daily activities has increased
2.6%
3.7%
7.1%
6.9%
5.4%
Q4 2015Q1 2016Q2 2016Q3 2016MD
Percentage of long-stay residents who self-report moderate to severe pain
7.3%
8.7%
9.4%
9.1%
6.4%
Q4 2015Q1 2016Q2 2016Q3 2016MD
Percentage of long-stay residents who lose too much weight
14.0%
15.4%
13.3%
13.2%
7.0%
Q4 2015Q1 2016Q2 2016Q3 2016MD
Percentage of high risk long-stay residents with pressure ulcers
1.1%
1.2%
1.4%
1.2%
4.5%
Q4 2015Q1 2016Q2 2016Q3 2016MD
Percentage of long-stay residents who have depressive symptoms
7.8%
11.7%
8.0%
3.1%
4.1%
Q4 2015Q1 2016Q2 2016Q3 2016MD
Percentage of long-stay residents with a urinary tract infection
1.9%
0.0%
1.1%
1.0%
2.8%
Q4 2015Q1 2016Q2 2016Q3 2016MD
Percentage of long-stay residents experiencing one or more falls with major injury
3.8%
3.0%
2.1%
1.2%
2.1%
Q4 2015Q1 2016Q2 2016Q3 2016MD
Percentage of long-stay residents with a catheter inserted and left in their bladder
0.0%
0.0%
0.0%
0.0%
0.5%
Q4 2015Q1 2016Q2 2016Q3 2016MD
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

88.7%
91.7%
93.0%
93.1%
81.9%
Q4 2015Q1 2016Q2 2016Q3 2016MD
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
91.5%
87.5%
87.5%
87.5%
82.2%
Q4 2015Q1 2016Q2 2016Q3 2016MD
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
70.5%
65.9%
69.4%
68.9%
64.8%
Q4 2015Q1 2016Q2 2016Q3 2016MD
Percentage of short-stay residents who made improvements in function
31.9%
31.4%
28.4%
27.4%
13.7%
Q4 2015Q1 2016Q2 2016Q3 2016MD
Percentage of short-stay residents who self-report moderate to severe pain
2.6%
2.0%
2.0%
2.3%
2.0%
Q4 2015Q1 2016Q2 2016Q3 2016MD
Percentage of short-stay residents who newly received an antipsychotic medication
5.0%
4.0%
3.8%
2.8%
1.3%
Q4 2015Q1 2016Q2 2016Q3 2016MD
Percentage of short-stay residents with pressure ulcers that are new or worsened



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