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North Arundel Health And Rehabilitation Center

  1. Skilled Nursing Home Facilities
  2. Maryland
  3. Glen Burnie Skilled Nursing Home Facilities
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Reviews
Overall Rating 2.8 / 5.0 ★★★★★

  • Marie Davis
    ★★★★★ a month ago

    My experience with this facility has been absolutely incredible. They have always been friendly and caring towards my family and treated us with respect and compassion. Communication has been wonderful and I couldn't be happier with the service. Staff is great and the facility is extremely clean!!

  • Karen Bowman
    ★★★★★ a month ago

    I want you to know how hard working and pleasant same of your staff. They go the extra mile to make you less depressed and more ways to help me become more independent. The employees, Sharon (Housekeeping), Paige (PT), Amber (OT), Adele (Nurse) and the entire dietary staff all go the extra mile for us.

  • Michael Gaskill
    ★★★★★ a month ago

    Nursing staff and therapy staff have all been very kind to me. Open to making things great. Administrator has been great to deal with.

  • Kaz Zelina
    ★★★★★ 2 months ago

    Just because someone is old and unable to fend for themselves does not mean they should receive substandard care. This pressure ulcer developed on my aunt's back after a year at North Arundel Health and Rehab. How can people in a caring profession treat others this way?

  • Jay Baggerly
    ★★★★★ in the last week

    Open letter to owner. You have a liability here. I live here on the long term care side. There's a aide here as long its here I wouldn't want to live here. Cory was on night shift didn't work out got booted put on day shift. From start on night shift when he filled in for my aide I asked it to put me in bed it walked away went to dinning room made me wait no reason number of times did it to others. Always left a lot of work for other aides still does I hear aides griping about it all the time. On day shift he has my assignment. Because of the things he did to me the treatment I got I said I didn't want him as a aide anymore. Now he has other aides giving me I'll treatment. They and nurses fear him fear saying anything about him so they do his bidding for him. A aide who never had a problem with me now does.These are some of the things he did to me. First day told me to ask other aides everyday to get me water to wash with he doesn't have time for that I'm always doing something. Always made up excuses not to get me up within a hours time I wanted to get up was almost always late when other aides hardly never got me up late. Would walk out of my room putting words in my mouth I did not say saying things like Oh it's going to be like that when I made it a point to never talk to him except to ask for help. His attitude and demeanor with me was always harsh mean. He never rarely ever washed parts of my body I couldn't get to like feet. Always left dirty towels so on in the room. Instead of putting cream to prevent sores on parts of my body he'd put a vaseline treatment there that's used for other stuff. When my call light was on ouside the doorwhen I wanted water or to get up he'd be outside the door talking to others saying he's not rushing me he's gonna wait and walk away and get other people up who don't even have to get up till later who didn't put call lights on and about four times would not even get me up untill I called the supervisor on the phone to push him to get me up. I got tired of that treatment jumping through hoops just to get up or get water to wash with. Others have asked not to be taken care of by this aide so I know there are more people besides them getting similar treatment. Since I complained asked for him not to be my aide anymore a lot of little petty stuff happens to me. Food trays left in room, when helped to do something blankets messed up clothes in draws messed up stuff knocked of your tables wheels oon serving tables locked so they don t move so on. Another aide the first I complained about would not ever properly ever wash me left on her on will or was fired because I kept complaining to the administrator every other day about it for over a month. A while later the aide was rehired and I began to have problems again go figure. She must have started poisoning tainting other aides taking care of me because my good aides were always at odds with her and left quit partly because of her. If she's still tainting my aides someone higher up than a administrator needs to talk to her to put a stop to it because apparently it didn't work last time. The social workers and Pat in Billing know who she is. The same goes for Cory good aides leave partly because they have work with them. As long as they keep this person on a full time schedule I wouldn't want to live here be put on the long term side of NAHARC. Dear Sir I was a supervisor at a warehouse years ago so as a businessman I thought you should know about this ongoing problem and source culture of retaliation starting up here. Thank you and God bless.

About North Arundel Health And Rehabilitation Center

General Information

Legal Business NameSsc Glen Burnie North Arundel Operating Company LLC
Ownership TypeFor Profit - Corporation
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareSeptember 4, 1997 (22 years)
Capacity116
Residents91
Percent Occupied78%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsResident
In HospitalNo
Continuing Care Retirement CommunityNo
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for North Arundel Health And Rehabilitation Center

North Arundel Health And Rehabilitation Center was reviewed by Medicare to have a rating of 1 out of 5 stars.

About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of Maryland Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

January 31, 2017 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
FManyPotential for HarmComplaint+InspectionMake sure that nurse aides show they have the skills and techniques to be able to care for residents' needs.
FManyPotential for HarmComplaint+Inspection1) Review the work of each nurse aide every year; and 2) give regular in-service training based upon these reviews.
ESomePotential for HarmComplaint+InspectionProvide medically-related social services to help each resident achieve the highest possible quality of life.
ESomePotential for HarmComplaint+InspectionProvide activities to meet the interests and needs of each resident.
DFewPotential for HarmComplaint+InspectionMaintain drug records and properly mark/label drugs and other similar products according to accepted professional standards.
DFewPotential for HarmComplaint+InspectionKeep accurate, complete and organized clinical records on each resident that meet professional standards.
DFewPotential for HarmComplaint+InspectionMake sure that doctors see a resident's plan of care at every visit and make notes about progress and orders in writing.
DFewPotential for HarmComplaint+InspectionProvide necessary care and services to maintain or improve the highest well being of each resident .
DFewPotential for HarmComplaint+InspectionProvide housekeeping and maintenance services.
DFewPotential for HarmComplaint+InspectionAllow residents the right to participate in the planning or revision of care and treatment.
DFewPotential for HarmComplaint+InspectionCoordinate assessments with the pre-admission screening and resident review program for mentally-ill and mentally-retarded patients.
DFewPotential for HarmHealth InspectionEnsure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents.
DFewPotential for HarmComplaint+InspectionEnsure that each resident's 1) entire drug/medication regimen is free from unnecessary drugs; and 2) is managed and monitored to achieve highest level of well-being.

January 4, 2017 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
BSomePotential for Minimal HarmComplaintUpon the death of a resident, convey the residents personal funds and an accounting of those funds to the appropriate party.
BSomePotential for Minimal HarmComplaintProperly hold, secure, and manage each resident's personal money which is deposited with the nursing home.

December 8, 2016 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaintDevelop policies and procedures for influenza and pneumococcal immunizations.
DFewPotential for HarmComplaintProvide necessary care and services to maintain or improve the highest well being of each resident .
DFewPotential for HarmComplaintProtect each resident from all abuse, physical punishment, and involuntary separation from others.

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of North Arundel Health And Rehabilitation Center require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

1hr 40min
2hr 25min
ReportedExpected
CNA
1hr 10min
45min
ReportedExpected
LPN
60min
1hr 25min
ReportedExpected
RN
3hr 50min
4hr 35min
ReportedExpected
Total Nursing

This facility also provides approximately 1hr 5min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

98.7%
100.0%
100.0%
100.0%
96.1%
Q4 2016Q1 2017Q2 2017Q3 2017MD
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
90.8%
92.6%
98.5%
100.0%
94.6%
Q4 2016Q1 2017Q2 2017Q3 2017MD
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
52.0%
61.3%
57.6%
58.6%
59.5%
Q4 2016Q1 2017Q2 2017Q3 2017MD
Percentage of low risk long-stay residents who lose control of their bowels or bladder
17.7%
12.1%
16.9%
18.3%
17.9%
Q4 2016Q1 2017Q2 2017Q3 2017MD
Percentage of long-stay residents who received an antianxiety or hypnotic medication
13.6%
26.5%
29.1%
17.9%
21.8%
Q4 2016Q1 2017Q2 2017Q3 2017MD
Percentage of long-stay residents whose ability to move independently worsened
10.7%
8.5%
7.0%
5.7%
12.8%
Q4 2016Q1 2017Q2 2017Q3 2017MD
Percentage of long-stay residents who received an antipsychotic medication
18.6%
14.5%
16.1%
3.5%
17.5%
Q4 2016Q1 2017Q2 2017Q3 2017MD
Percentage of long-stay residents whose need for help with daily activities has increased
4.6%
11.9%
6.1%
1.6%
6.1%
Q4 2016Q1 2017Q2 2017Q3 2017MD
Percentage of long-stay residents who lose too much weight
12.5%
7.7%
9.8%
11.1%
7.0%
Q4 2016Q1 2017Q2 2017Q3 2017MD
Percentage of high risk long-stay residents with pressure ulcers
4.8%
12.5%
4.4%
11.5%
4.3%
Q4 2016Q1 2017Q2 2017Q3 2017MD
Percentage of long-stay residents who self-report moderate to severe pain
1.7%
1.6%
0.0%
5.2%
3.8%
Q4 2016Q1 2017Q2 2017Q3 2017MD
Percentage of long-stay residents who have depressive symptoms
3.1%
6.0%
7.6%
3.3%
3.5%
Q4 2016Q1 2017Q2 2017Q3 2017MD
Percentage of long-stay residents with a urinary tract infection
1.5%
2.9%
3.0%
3.3%
2.8%
Q4 2016Q1 2017Q2 2017Q3 2017MD
Percentage of long-stay residents experiencing one or more falls with major injury
3.6%
3.2%
5.8%
2.4%
1.5%
Q4 2016Q1 2017Q2 2017Q3 2017MD
Percentage of long-stay residents with a catheter inserted and left in their bladder
0.0%
0.0%
0.0%
0.0%
0.4%
Q4 2016Q1 2017Q2 2017Q3 2017MD
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

72.7%
82.0%
87.1%
80.2%
83.5%
Q4 2016Q1 2017Q2 2017Q3 2017MD
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
81.9%
87.8%
87.8%
87.8%
83.6%
Q4 2016Q1 2017Q2 2017Q3 2017MD
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
66.0%
69.8%
77.5%
77.6%
68.7%
Q4 2016Q1 2017Q2 2017Q3 2017MD
Percentage of short-stay residents who made improvements in function
12.2%
18.4%
17.2%
18.3%
12.1%
Q4 2016Q1 2017Q2 2017Q3 2017MD
Percentage of short-stay residents who self-report moderate to severe pain
0.6%
1.2%
1.2%
0.7%
1.8%
Q4 2016Q1 2017Q2 2017Q3 2017MD
Percentage of short-stay residents who newly received an antipsychotic medication
0.5%
0.5%
0.6%
1.6%
0.9%
Q4 2016Q1 2017Q2 2017Q3 2017MD
Percentage of short-stay residents with pressure ulcers that are new or worsened



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