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Manorcare Health Services - Potomac

  1. Skilled Nursing Home Facilities
  2. Maryland
  3. Potomac Skilled Nursing Home Facilities
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Reviews
Overall Rating 3.3 / 5.0 ★★★★★

  • Laura Heller
    ★★★★★ 2 months ago

    I am so glad I found Manor Care Potomac for my sister. After spending a couple of months at a terrible facility in Columbia, I cannot believe the difference. The staff at Manor Care are wonderful. From the administrative personnel, the nurses, the maintenance, the cleaning staff, the woman who brings in clean linen, etc... are all polite, caring, and professional. The therapists are amazing. They have worked diligently with my sister and continuously come up with innovative therapies to help her on her path to recovery. The facility is clean and I am impressed with her care everyday.

  • Hec Tor
    ★★★★★ a month ago

    Manor care potomac is a very unique place to start off from being a student. The programs that they make you do continues the learning process of being a nurse. The staff there is also environment friendly where you won't be scared on asking questions. The facilities, drills, and protocols that they have will definitely help on the progress of becoming an excellent nurse. Coming off from a fresh graduate, Manor Care helps me grow, not only from the nursing stand point but also in the outside world.

  • Chona Maria F
    ★★★★★ in the last week

    I experienced a superior level of care throughout my nearly-three week rehabilitation at ManorCare-Potomac following hip-replacement surgery. I was assigned a private room, including private bathroom, in the Medbridge Unit of the facility, which is for patients undergoing rehabilitative therapy preparatory to returning home. My room was spacious, airy and bright, with windows looking out on woodland surrounding the facility, and it easily accommodated several visitors at the same time. The room and bath were thoroughly cleaned and sanitized daily. The whole facility, in fact, was spotlessly maintained. A special luncheon for Medbridge on Wednesday allowed the patients in the unit to socialize, a very nice feature. Regular religious services at the facility (e.g., Sunday Catholic communion service and weekly Mass) and other regular events, such as movies and bingo, provided opportunity to meet long-term residents of the nursing home part of the facility as well and contributed to the sense of belonging that seemed to be shared by everyone. The doctors, nurses and other staff were attentive and cheerful and promptly responsive. Everyone I interacted with, in fact, was friendly and kind - all lovely people. The physical and occupational therapists were terrific; therapy was scheduled at least twice per day, and the therapy rooms were very well equipped. The progression of therapy was clear, step-by-step, and I understood what I needed to accomplish to be ready to return home with confidence in my ability to handle the tasks of daily living, which I have since done. Thank you everyone at ManorCare-Potomac!

  • Punto De Vida
    ★★★★★ 3 months ago

    unfortunate attention here, I have a relative where he is recovering with therapy, but apparently they forget that patients here eat. , I want to inform an employee named Glenda working today Sunday November 24 at 5:45 pm she works at the main desk where I treat myself very badly screaming at me for asking about my family member's dinner is supervisory assistant, if that made me you can imagine how to treat patients, inform employees with name for all know thanks

  • Charles Vonfremd
    ★★★★★ 6 months ago

    My brother had a life threatening infection after extensive neck surgery. He spent more than two months in ManorCare Potomac and I believe the excellent care he received (and massive antibiotics)saved his life .Mary Ann Woolf's knowledge of skilled nursing was amazing. The fact that this facility has a doctor on staff helped my brother countless times. ManorCare is the very best!

About Manorcare Health Services - Potomac

General Information

Legal Business NameManor Care Of Potomac Md LLC
Ownership TypeFor Profit - Corporation
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareJune 24, 1988 (32 years)
Capacity158
Residents129
Percent Occupied82%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsNone
In HospitalNo
Continuing Care Retirement CommunityNo
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for Manorcare Health Services - Potomac

Manorcare Health Services - Potomac was reviewed by Medicare to have a rating of 5 out of 5 stars.

About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of Maryland Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

August 16, 2017 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
CManyPotential for Minimal HarmHealth InspectionPrepare food that is nutritional, appetizing, tasty, attractive, well-cooked, and at the right temperature.

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of Manorcare Health Services - Potomac require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

2hr 15min
2hr 35min
ReportedExpected
CNA
40min
40min
ReportedExpected
LPN
1hr 20min
1hr 10min
ReportedExpected
RN
4hr 20min
4hr 25min
ReportedExpected
Total Nursing

This facility also provides approximately 2hr 40min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

100.0%
97.1%
97.1%
97.1%
96.1%
Q4 2016Q1 2017Q2 2017Q3 2017MD
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
100.0%
100.0%
100.0%
100.0%
94.6%
Q4 2016Q1 2017Q2 2017Q3 2017MD
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
69.0%
68.6%
70.4%
70.4%
59.5%
Q4 2016Q1 2017Q2 2017Q3 2017MD
Percentage of low risk long-stay residents who lose control of their bowels or bladder
25.6%
30.6%
28.9%
26.2%
17.9%
Q4 2016Q1 2017Q2 2017Q3 2017MD
Percentage of long-stay residents who received an antianxiety or hypnotic medication
15.5%
18.1%
32.7%
11.7%
21.8%
Q4 2016Q1 2017Q2 2017Q3 2017MD
Percentage of long-stay residents whose ability to move independently worsened
14.8%
14.7%
13.5%
15.7%
12.8%
Q4 2016Q1 2017Q2 2017Q3 2017MD
Percentage of long-stay residents who received an antipsychotic medication
19.1%
18.6%
15.5%
8.6%
17.5%
Q4 2016Q1 2017Q2 2017Q3 2017MD
Percentage of long-stay residents whose need for help with daily activities has increased
6.8%
9.6%
5.7%
2.9%
6.1%
Q4 2016Q1 2017Q2 2017Q3 2017MD
Percentage of long-stay residents who lose too much weight
4.7%
2.1%
4.4%
4.3%
4.3%
Q4 2016Q1 2017Q2 2017Q3 2017MD
Percentage of long-stay residents who self-report moderate to severe pain
2.5%
6.2%
3.8%
4.0%
7.0%
Q4 2016Q1 2017Q2 2017Q3 2017MD
Percentage of high risk long-stay residents with pressure ulcers
0.0%
3.2%
2.3%
2.4%
3.8%
Q4 2016Q1 2017Q2 2017Q3 2017MD
Percentage of long-stay residents who have depressive symptoms
5.6%
4.3%
3.4%
3.5%
3.5%
Q4 2016Q1 2017Q2 2017Q3 2017MD
Percentage of long-stay residents with a urinary tract infection
0.0%
2.1%
2.2%
1.2%
2.8%
Q4 2016Q1 2017Q2 2017Q3 2017MD
Percentage of long-stay residents experiencing one or more falls with major injury
0.0%
0.0%
0.6%
0.7%
1.5%
Q4 2016Q1 2017Q2 2017Q3 2017MD
Percentage of long-stay residents with a catheter inserted and left in their bladder
0.0%
0.0%
0.0%
0.0%
0.4%
Q4 2016Q1 2017Q2 2017Q3 2017MD
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

91.3%
94.2%
96.0%
95.6%
83.5%
Q4 2016Q1 2017Q2 2017Q3 2017MD
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
91.2%
91.1%
91.1%
91.1%
83.6%
Q4 2016Q1 2017Q2 2017Q3 2017MD
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
86.1%
89.9%
92.2%
93.3%
68.7%
Q4 2016Q1 2017Q2 2017Q3 2017MD
Percentage of short-stay residents who made improvements in function
11.6%
17.7%
16.6%
17.0%
12.1%
Q4 2016Q1 2017Q2 2017Q3 2017MD
Percentage of short-stay residents who self-report moderate to severe pain
1.7%
0.6%
1.0%
1.3%
1.8%
Q4 2016Q1 2017Q2 2017Q3 2017MD
Percentage of short-stay residents who newly received an antipsychotic medication
0.4%
0.5%
0.2%
0.3%
0.9%
Q4 2016Q1 2017Q2 2017Q3 2017MD
Percentage of short-stay residents with pressure ulcers that are new or worsened



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