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Holly Hill Nursing And Rehabilitation Center

  1. Skilled Nursing Home Facilities
  2. Maryland
  3. Towson Skilled Nursing Home Facilities
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Reviews
Overall Rating 2.4 / 5.0 ★★★★★

  • Gwen Lloyd
    ★★★★★ in the last week

    While all facilities come with its challenges like this one does, I have to say Holly Hill is changing for the better. My mom has been here for over a year now, and the food as gotten better, the foul smell is gone, unless it happens to be around changing time. The building is usually kept clean. and the floors are mopped and waxed on a regular. Most of the staff members are very nice. My mother doesn't have bed sores, she is clean and dry most of the time, wears headphones for music therapy, and recognizes most of the staff who cares for her. The memory care 2nd floor staff is being trained about dementia. All three floors have new flat-screen TV's. The facility reached out to the community and had a great carnival last summer. The 2019 Thanksgiving party for residents and family was awesome. It is not perfect but the staff and the director of Holly Hill are making positive strides.

  • mary horn
    ★★★★★ a month ago

    If you have to be in a rehab center, this is the one to be in. I was here for 20 days and every person that I talked to was so nice. From the nurses to housekeeping. I hope I never need to come back. But if l do I know they will take care of me.

  • Margaret Shell
    ★★★★★ a month ago

    I visited a patient there with very disappointed people are sitting around in their chairs like zombies there is only 1TV in the Room very small there is no recreation what so ever and the place smells like pee. There are no windows in the place no pictures on the wall it's very drab and I'm sure the people there look very bored and uncomfortable this is not a place for the elderly. God help you people who put your parents in a place like this obviously you do not care.

  • Krissy Cosner
    ★★★★★ a year ago

    This is where my mother currently is until I can find her another place. They dont follow her care plan. They tell her she cant be changed but twice a day. I have to through a fit to get good care but they want money. Sad that places dont care about people

  • Bridgette Handakas
    ★★★★★ 2 years ago

    My mother has been here for two months and it has been a positive and life changing experience. I am finally able to sleep at night knowing she is being well taken care of. She has been the happiest that I have seen her in months. She was formally at another nursing facility and I got phone calls at least three times a day with her being in tears sometimes, now that she is in Holly Hill, I get one call a day from her and I look forward to it because my mother is now happy and our conversations are light hearted. Everyone there can't do enough to make my mother comfortable and the staff have been angels. I have read some of the bad reviews on here and just can't figure out what went wrong it sounds like a totally different place than where my mother is, i I hope all of their family members are doing well now.

About Holly Hill Nursing And Rehabilitation Center

General Information

Legal Business NameHolly Hill Nursing, LLC
Ownership TypeFor Profit - Corporation
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareJune 1, 1989 (31 years)
Capacity75
Residents68
Percent Occupied91%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsBoth
In HospitalNo
Continuing Care Retirement CommunityNo
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for Holly Hill Nursing And Rehabilitation Center

Holly Hill Nursing And Rehabilitation Center was reviewed by Medicare to have a rating of 2 out of 5 stars.

About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of Maryland Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

September 13, 2017 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
CManyPotential for Minimal HarmComplaintPost nurse staffing information/data on a daily basis.

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of Holly Hill Nursing And Rehabilitation Center require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

2hr 20min
2hr 15min
ReportedExpected
CNA
1hr 5min
40min
ReportedExpected
LPN
35min
1hr 15min
ReportedExpected
RN
4hr
4hr 10min
ReportedExpected
Total Nursing

This facility also provides approximately 40min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

89.7%
80.0%
80.0%
80.0%
96.1%
Q4 2016Q1 2017Q2 2017Q3 2017MD
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
63.2%
72.3%
98.4%
100.0%
94.6%
Q4 2016Q1 2017Q2 2017Q3 2017MD
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
46.9%
57.6%
53.8%
67.7%
59.5%
Q4 2016Q1 2017Q2 2017Q3 2017MD
Percentage of low risk long-stay residents who lose control of their bowels or bladder
9.1%
16.4%
14.0%
14.0%
17.9%
Q4 2016Q1 2017Q2 2017Q3 2017MD
Percentage of long-stay residents who received an antianxiety or hypnotic medication
18.9%
34.6%
23.8%
29.3%
21.8%
Q4 2016Q1 2017Q2 2017Q3 2017MD
Percentage of long-stay residents whose ability to move independently worsened
17.5%
22.0%
23.6%
18.5%
12.8%
Q4 2016Q1 2017Q2 2017Q3 2017MD
Percentage of long-stay residents who received an antipsychotic medication
27.3%
28.3%
17.5%
34.5%
17.5%
Q4 2016Q1 2017Q2 2017Q3 2017MD
Percentage of long-stay residents whose need for help with daily activities has increased
10.9%
14.3%
4.5%
0.0%
6.1%
Q4 2016Q1 2017Q2 2017Q3 2017MD
Percentage of long-stay residents who lose too much weight
0.0%
0.0%
2.0%
0.0%
4.3%
Q4 2016Q1 2017Q2 2017Q3 2017MD
Percentage of long-stay residents who self-report moderate to severe pain
7.3%
6.7%
7.5%
10.0%
7.0%
Q4 2016Q1 2017Q2 2017Q3 2017MD
Percentage of high risk long-stay residents with pressure ulcers
5.3%
1.7%
1.8%
0.0%
3.8%
Q4 2016Q1 2017Q2 2017Q3 2017MD
Percentage of long-stay residents who have depressive symptoms
1.5%
0.0%
0.0%
0.0%
3.5%
Q4 2016Q1 2017Q2 2017Q3 2017MD
Percentage of long-stay residents with a urinary tract infection
2.9%
3.1%
3.3%
0.0%
2.8%
Q4 2016Q1 2017Q2 2017Q3 2017MD
Percentage of long-stay residents experiencing one or more falls with major injury
1.9%
1.3%
1.3%
0.0%
1.5%
Q4 2016Q1 2017Q2 2017Q3 2017MD
Percentage of long-stay residents with a catheter inserted and left in their bladder
1.5%
0.0%
0.0%
0.0%
0.4%
Q4 2016Q1 2017Q2 2017Q3 2017MD
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

60.0%
65.9%
83.9%
97.0%
83.5%
Q4 2016Q1 2017Q2 2017Q3 2017MD
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
65.2%
80.5%
80.5%
80.5%
83.6%
Q4 2016Q1 2017Q2 2017Q3 2017MD
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
69.2%
-
76.7%
79.6%
68.7%
Q4 2016Q1 2017Q2 2017Q3 2017MD
* The data for this facility for some quarters is unavailable.
Percentage of short-stay residents who made improvements in function
-
-
-
-
12.1%
Q4 2016Q1 2017Q2 2017Q3 2017MD
* The data for this facility for some quarters is unavailable.
Percentage of short-stay residents who self-report moderate to severe pain
7.4%
6.9%
5.9%
2.6%
1.8%
Q4 2016Q1 2017Q2 2017Q3 2017MD
Percentage of short-stay residents who newly received an antipsychotic medication
1.3%
0.0%
0.0%
0.7%
0.9%
Q4 2016Q1 2017Q2 2017Q3 2017MD
Percentage of short-stay residents with pressure ulcers that are new or worsened



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