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Manor Care Health Services - Wheaton

  1. Skilled Nursing Home Facilities
  2. Maryland
  3. Wheaton Skilled Nursing Home Facilities
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Reviews
Overall Rating 2.2 / 5.0 ★★★★★

  • Pamela Alexander
    ★★★★★ 3 weeks ago

    This place is awesome. I would highly recommend Manor Care if Wheaton to those who really want to heal. The Social Worker Dept. Is phenomenal Such helpfulness . They put such personalization in care you forget you not the only patient upon stay and discharged. They are so efficient. IPateince. I can be the worst patient because I have no patience. I've learned patien''ve. This month here I matrure in all expect of my life, I didn't know what to expect when I arrived. They are very very busy and havet to take care of so many patents so many special and different needs. I here almost a month. I wouldn't be anywhere else to heal After all I been through. There are always times that might not go so smoothly. But that could be any aspect of life ot just Manor Care. Things always work out accordingly. They upgrade and improve very day. I've myself experienced it for my self. I came along way of my health there to now. G Grateful and Thankful. For me the Staff all departments are appreciated. Sincerely ..

  • nicole dowdy
    ★★★★★ 3 months ago

    This place is horrible and getting worse. The neglect has been real. My father was sent to the hospital and nobody even called to tell me. I found out two days later when they were calling to see if I wanted to put a deposit down to hold his bed. Don't send your loved ones here!!!!!

  • True Real Pearl
    ★★★★★ 8 months ago

    Some of the workers do their best to go above and beyond to assist, but the other bad apples unfortunately give the rest a bad name. Thanks to some of the workers not taking the time to listen they caused me additional surgeries. This place is unorganized and the nurses are very lazy they hear and see the call lights going off and will just sit around laughing and joking at the nurse's station. The management are no better they lack integrity and a heart. Do yourself and your loved ones a favor and find better care.

  • Lucynthia Jordan
    ★★★★★ 9 months ago

    This place is the worst. PLEASE PLEASE RUN. Do not have nor take your love ones to this place. Some of the staff RUDE. And the SOCIAL WORKERS there are the worst. They DON'T call anyone back at all BUT want to talk to your love one but don,t want to talk to the family. It's so sad for a place to be like this. Because if it was one of their loved one they wouldn't want NO ONE TO TREAT THEM THE WAY THAT THEY TREAT THE PATIENTS. So with that being said RUN RUN!!!!!!!!!!!

  • Lilli C.
    ★★★★★ a year ago

    If you don't care about your Love One this is the place for them. Upon arrival don't expect to be greeted by any staff as you walk to your Love One room. Instead your greeted by a mixture of urine and other odors throughout the hallway. Once you make it to your Love One room, expect to be angered by them sitting on the corner of the bed because they're unattended to by their nurse standing in the doorway of their room socializing. Expect to having to reach out to someone in charge to have everyone pointing fingers at others. This is by far 10% of what you should expect from this facility.

About Manor Care Health Services - Wheaton

General Information

Legal Business NameManor Care Of Wheaton Md, LLC
Ownership TypeFor Profit - Corporation
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareJune 13, 1967 ()
Capacity94
Residents90
Percent Occupied96%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsNone
In HospitalNo
Continuing Care Retirement CommunityNo
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for Manor Care Health Services - Wheaton

Manor Care Health Services - Wheaton was reviewed by Medicare to have a rating of 4 out of 5 stars.

About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of Maryland Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

August 3, 2017 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
ESomePotential for HarmHealth InspectionEnsure services provided by the nursing facility meet professional standards of quality.
DFewPotential for HarmHealth InspectionMake sure that doctors visit residents regularly, as required.
DFewPotential for HarmHealth InspectionKeep all essential equipment working safely.
DFewPotential for HarmComplaint+Inspection1) Hire only people with no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents.
DFewPotential for HarmHealth InspectionEnsure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents.
DFewPotential for HarmHealth InspectionProvide necessary care and services to maintain or improve the highest well being of each resident .
BSomePotential for Minimal HarmHealth InspectionEnsure each resident receives an accurate assessment by a qualified health professional.
BSomePotential for Minimal HarmHealth InspectionAllow residents the right to participate in the planning or revision of care and treatment.
BSomePotential for Minimal HarmHealth InspectionGive residents a notice of rights, rules, services and charges.
BSomePotential for Minimal HarmHealth InspectionProperly care for residents needing special services, including: injections, colostomy, ureostomy, ileostomy, tracheostomy care, tracheal suctioning, respiratory care, foot care, and prostheses.

August 5, 2016 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
ESomePotential for HarmComplaint+InspectionStore, cook, and serve food in a safe and clean way.
ESomePotential for HarmComplaint+InspectionKeep all essential equipment working safely.
ESomePotential for HarmComplaint+InspectionProvide necessary care and services to maintain or improve the highest well being of each resident .
CManyPotential for Minimal HarmComplaint+InspectionGive residents a notice of rights, rules, services and charges.
DFewPotential for HarmComplaint+InspectionEnsure that residents with limited range of motion receive appropriate treatment and services to increase range of motion or prevent further decrease in range of motion.
DFewPotential for HarmComplaint+InspectionEnsure residents maintain acceptable nutritional status.
DFewPotential for HarmComplaint+InspectionEnsure that each resident's 1) entire drug/medication regimen is free from unnecessary drugs; and 2) is managed and monitored to achieve highest level of well-being.
DFewPotential for HarmComplaint+InspectionMake sure that doctors visit residents regularly, as required.
DFewPotential for HarmComplaint+InspectionEnsure services provided by the nursing facility meet professional standards of quality.
DFewPotential for HarmHealth InspectionEnsure residents have the right to have a choice over activities, their schedules, and health care according to their interests, assessments, and plans of care.
DFewPotential for HarmHealth InspectionProvide care for residents in a way that maintains or improves their dignity and respect in full recognition of their individuality.
DFewPotential for HarmComplaint+Inspection1) Hire only people with no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents.
DFewPotential for HarmComplaint+InspectionDevelop and implement policies for 1) screening and training employees; and the 2) prevention, identification, investigation, and reporting of any abuse, neglect, mistreatment and misappropriation of property.
DFewPotential for HarmComplaint+InspectionReasonably accommodate the needs and preferences of each resident.
BSomePotential for Minimal HarmHealth InspectionGive notice to the resident before a room or roommate change.
BSomePotential for Minimal HarmComplaint+InspectionMaintain drug records and properly mark/label drugs and other similar products according to accepted professional standards.

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of Manor Care Health Services - Wheaton require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

1hr 40min
2hr 30min
ReportedExpected
CNA
60min
40min
ReportedExpected
LPN
1hr 5min
1hr
ReportedExpected
RN
3hr 40min
4hr 10min
ReportedExpected
Total Nursing

This facility also provides approximately 1hr 20min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

89.8%
86.0%
86.0%
86.0%
96.1%
Q4 2016Q1 2017Q2 2017Q3 2017MD
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
94.3%
94.5%
93.4%
95.0%
94.6%
Q4 2016Q1 2017Q2 2017Q3 2017MD
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
-
-
45.5%
45.0%
59.5%
Q4 2016Q1 2017Q2 2017Q3 2017MD
* The data for this facility for some quarters is unavailable.
Percentage of low risk long-stay residents who lose control of their bowels or bladder
6.7%
4.3%
7.1%
3.6%
17.9%
Q4 2016Q1 2017Q2 2017Q3 2017MD
Percentage of long-stay residents who received an antianxiety or hypnotic medication
5.3%
22.1%
5.2%
6.6%
21.8%
Q4 2016Q1 2017Q2 2017Q3 2017MD
Percentage of long-stay residents whose ability to move independently worsened
3.9%
3.8%
6.7%
5.1%
12.8%
Q4 2016Q1 2017Q2 2017Q3 2017MD
Percentage of long-stay residents who received an antipsychotic medication
17.1%
19.5%
19.6%
13.7%
17.5%
Q4 2016Q1 2017Q2 2017Q3 2017MD
Percentage of long-stay residents whose need for help with daily activities has increased
3.8%
7.3%
9.8%
10.0%
6.1%
Q4 2016Q1 2017Q2 2017Q3 2017MD
Percentage of long-stay residents who lose too much weight
15.0%
14.6%
17.4%
8.7%
7.0%
Q4 2016Q1 2017Q2 2017Q3 2017MD
Percentage of high risk long-stay residents with pressure ulcers
0.0%
0.0%
0.0%
0.0%
4.3%
Q4 2016Q1 2017Q2 2017Q3 2017MD
Percentage of long-stay residents who self-report moderate to severe pain
6.2%
2.2%
3.8%
4.0%
3.8%
Q4 2016Q1 2017Q2 2017Q3 2017MD
Percentage of long-stay residents who have depressive symptoms
0.0%
3.6%
3.3%
0.0%
3.5%
Q4 2016Q1 2017Q2 2017Q3 2017MD
Percentage of long-stay residents with a urinary tract infection
0.0%
0.0%
1.6%
3.3%
2.8%
Q4 2016Q1 2017Q2 2017Q3 2017MD
Percentage of long-stay residents experiencing one or more falls with major injury
1.0%
2.0%
1.7%
1.6%
1.5%
Q4 2016Q1 2017Q2 2017Q3 2017MD
Percentage of long-stay residents with a catheter inserted and left in their bladder
1.9%
0.0%
1.6%
1.7%
0.4%
Q4 2016Q1 2017Q2 2017Q3 2017MD
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

80.6%
83.0%
80.1%
74.2%
83.5%
Q4 2016Q1 2017Q2 2017Q3 2017MD
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
78.5%
74.5%
74.5%
74.5%
83.6%
Q4 2016Q1 2017Q2 2017Q3 2017MD
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
40.7%
44.1%
45.3%
44.6%
68.7%
Q4 2016Q1 2017Q2 2017Q3 2017MD
Percentage of short-stay residents who made improvements in function
4.4%
0.0%
0.0%
0.0%
12.1%
Q4 2016Q1 2017Q2 2017Q3 2017MD
Percentage of short-stay residents who self-report moderate to severe pain
1.5%
2.1%
1.6%
1.0%
1.8%
Q4 2016Q1 2017Q2 2017Q3 2017MD
Percentage of short-stay residents who newly received an antipsychotic medication
0.6%
0.4%
0.2%
0.5%
0.9%
Q4 2016Q1 2017Q2 2017Q3 2017MD
Percentage of short-stay residents with pressure ulcers that are new or worsened



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