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Oak Grove Center

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Reviews
Overall Rating 3.5 / 5.0 ★★★★★

  • ★★★★★ 9 months ago

    My mother has resided at Oak Grove since 2006 and has had a wonderful overall experience. As with any residency her time at Oak Grove has not been without challenges; the staff and administration have bent over backwards to meet my mothers needs and do right by she and her peers in residence. I can't say enough about their efforts and value what it has done for my mother's quality of life and all it has brought to my family.

  • ★★★★★ 2 years ago

    my grandmother was here and I could not say enough good about this facility!!! The staff does the absolute best it can for the residents. Given tha fact that all nursing homes are under staffed, this is the one that tries its absolute best it can.

  • ★★★★★ 2 years ago

    as far as i know his care is okay, my complaint is that i called them 2 days in a row, asking please call me back so i can talk to my dad...twice i left messages but nobody could take 2 minutes to ring his room, pick up his phone & hand it to him.when i did finally get thru i wasnt very nice but managed to keep my cool. she put him on the phone & he wasnt making sense due to his dementia..but she took the phone & hung it up in my ear...she could have at least said he's not up to talking tonight. anyway i will call the administrator monday.

  • ★★★★★ 5 years ago

    the staff sucks and are rude. they left my mother in law sitting in her own mess for 45 minutes before they went in to her. she asked for a glass of water one day, while I was visitng and it took 45 minutes to get that until I went and complained. Nurses are suppose to keep there nails short and no polish one had nails that almost curled under and they were polished. i would not put my worst enemy there

About Oak Grove Center

General Information

Legal Business NameWaterville Snf Operations, LLC
Ownership TypeFor Profit - Corporation
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareJanuary 1, 1993 (25 years)
Capacity90
Residents82
Percent Occupied91%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsResident
In HospitalNo
Continuing Care Retirement CommunityNo
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for Oak Grove Center

Oak Grove Center
was reviewed by to have a rating of 3 out of 5. About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of Maine Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

March 17, 2016 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
ESomePotential for HarmHealth InspectionEnsure that each resident's 1) entire drug/medication regimen is free from unnecessary drugs; and 2) is managed and monitored to achieve highest level of well-being.
ESomePotential for HarmHealth InspectionEnsure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents.

May 8, 2015 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
ESomePotential for HarmHealth InspectionStore, cook, and serve food in a safe and clean way.
ESomePotential for HarmHealth InspectionProvide housekeeping and maintenance services.
DFewPotential for HarmHealth InspectionHave a program that investigates, controls and keeps infection from spreading.
DFewPotential for HarmHealth InspectionEnsure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents.
DFewPotential for HarmHealth InspectionConduct initial and periodic assessments of each resident's functional capacity.
DFewPotential for HarmHealth InspectionEnsure residents maintain acceptable nutritional status.

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of Oak Grove Center require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

2hr 45min
2hr 35min
ReportedExpected
CNA
10min
35min
ReportedExpected
LPN
1hr 15min
1hr 5min
ReportedExpected
RN
4hr 10min
4hr 15min
ReportedExpected
Total Nursing

This facility also provides approximately 35min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

87.3%
84.8%
84.8%
84.8%
95.7%
Q4 2015Q1 2016Q2 2016Q3 2016ME
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
90.3%
88.7%
80.6%
88.6%
93.0%
Q4 2015Q1 2016Q2 2016Q3 2016ME
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
65.5%
66.7%
60.7%
71.0%
61.2%
Q4 2015Q1 2016Q2 2016Q3 2016ME
Percentage of low risk long-stay residents who lose control of their bowels or bladder
25.8%
21.9%
22.6%
22.7%
19.9%
Q4 2015Q1 2016Q2 2016Q3 2016ME
Percentage of long-stay residents who received an antianxiety or hypnotic medication
17.9%
20.2%
8.4%
11.7%
23.7%
Q4 2015Q1 2016Q2 2016Q3 2016ME
Percentage of long-stay residents whose ability to move independently worsened
15.3%
14.1%
17.9%
20.0%
17.3%
Q4 2015Q1 2016Q2 2016Q3 2016ME
Percentage of long-stay residents who received an antipsychotic medication
13.1%
11.1%
3.2%
18.2%
14.4%
Q4 2015Q1 2016Q2 2016Q3 2016ME
Percentage of long-stay residents whose need for help with daily activities has increased
6.5%
5.6%
11.1%
6.9%
11.8%
Q4 2015Q1 2016Q2 2016Q3 2016ME
Percentage of long-stay residents who self-report moderate to severe pain
4.3%
8.7%
3.0%
2.9%
7.7%
Q4 2015Q1 2016Q2 2016Q3 2016ME
Percentage of long-stay residents who lose too much weight
4.5%
3.0%
1.7%
1.5%
4.6%
Q4 2015Q1 2016Q2 2016Q3 2016ME
Percentage of high risk long-stay residents with pressure ulcers
13.3%
6.2%
5.0%
1.9%
9.4%
Q4 2015Q1 2016Q2 2016Q3 2016ME
Percentage of long-stay residents who have depressive symptoms
5.7%
7.2%
3.0%
4.3%
5.1%
Q4 2015Q1 2016Q2 2016Q3 2016ME
Percentage of long-stay residents with a urinary tract infection
2.8%
2.8%
1.5%
5.7%
3.8%
Q4 2015Q1 2016Q2 2016Q3 2016ME
Percentage of long-stay residents experiencing one or more falls with major injury
0.0%
1.4%
1.4%
1.4%
2.6%
Q4 2015Q1 2016Q2 2016Q3 2016ME
Percentage of long-stay residents with a catheter inserted and left in their bladder
0.0%
0.0%
0.0%
0.0%
0.3%
Q4 2015Q1 2016Q2 2016Q3 2016ME
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

56.0%
46.0%
41.0%
45.7%
80.5%
Q4 2015Q1 2016Q2 2016Q3 2016ME
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
53.2%
29.8%
29.8%
29.8%
82.1%
Q4 2015Q1 2016Q2 2016Q3 2016ME
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
71.6%
62.5%
56.5%
70.4%
67.5%
Q4 2015Q1 2016Q2 2016Q3 2016ME
Percentage of short-stay residents who made improvements in function
29.0%
28.3%
29.8%
13.8%
22.7%
Q4 2015Q1 2016Q2 2016Q3 2016ME
Percentage of short-stay residents who self-report moderate to severe pain
4.3%
2.5%
5.9%
4.8%
1.3%
Q4 2015Q1 2016Q2 2016Q3 2016ME
Percentage of short-stay residents who newly received an antipsychotic medication
0.0%
0.8%
0.7%
0.0%
0.9%
Q4 2015Q1 2016Q2 2016Q3 2016ME
Percentage of short-stay residents with pressure ulcers that are new or worsened



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