Search for Skilled Nursing by ZIP Code:  :

Care And Rehabilitation Center At Glacier Hills

  1. Skilled Nursing Home Facilities
  2. Michigan
  3. Ann Arbor Skilled Nursing Home Facilities
Full Name

Phone Number

Email Address

City of interest
We value your privacy. By submitting this form, you agree to the terms and conditions of our privacy policy and our Agreement to be Contacted by Telephone. You also consent that we, or our partner providers, can reach out to you using a system that can auto-dial. Your consent is not required to use our service.

Photos

Reviews
Overall Rating 3.9 / 5.0 ★★★★★

  • lola cola
    ★★★★★ a month ago

    I was there for nearly eight weeks. December 14th, 2018 thru January 16th, 2019. The food was great. Staff was awesome! I was treated with TLC and respect. The best housekeeper was Jeanette! I won't ever forget the people I met there. From, The Daredevil ??

  • Jimmy Jones
    ★★★★★ a year ago

    If you care about your family, do not send them to this place. My mom just survived a brain aneurysm 3 weeks back. She was airlifted to U of M hospital where they saved her life. The last three weeks she has fought hard to recover. This place had a representative that came and convinced us that it is '5 star' overstaffed facility, where she would receive the best care and rehabilitation. This was a lie. She waited the first 3 hours before anyone came in to admit her. By this time it was 8:30pm. I left thinking they would take care of her. By 2 am she had to go back to UofM emergency because she couldn't breathe. No one had suctioned her. No one there bothered to call me or my two sisters to tell us of this happening. I came in at 12:30pm after her being brought back at 10:30 am. Finding her not hooked up to her oxygen, the (super loud) machine off, no water in it. Her feeding tube, still full, not hooked to her marked as opened at 9pm the night before. Her call button on a table 4 feet from her reach. Her feet, legs, and gown covered in feces. I push the call button and no one comes to see about it for 20 minutes. I start to look around to find who is here working. One lady is playing on her phone in front of a computer, the other just coming from eating lunch. The later comes in and doesn't know why her machine is off, how long, or who shut it off. Never even recognizes that my mom has poop all over herself. After her excuses, the head nurses excuses, and threats of retaliation from the insurance companies if I removed her, I finally see the staff doctor, wearing a UofM white doctors coat, she says she will arrange for her to go back to U of M. Back at the emergency now my mom is broken in her spirit to fight and wishes that she could just be let to die. Now I have to figure out a new place for her to go. My advice would be to avoid this place, or suffer the pain of watching your loved one be degraded, and made to feel like their life is not worth living. Unbelievable that someone can go from such a great come back to having their spirit brought down in less than 24hrs. Also, no pillow case on her pillow, and they gave her a glass of ice water knowing she cannot eat or drink right now. Never seen the cena worker use gloves, only the head nurse who came in to threaten me.

  • Kathy Fick
    ★★★★★ 2 years ago

    I was here for Rehab for total knee replacement. Awesome care! Best staff ever! Very attentive, caring, good people! I was here for my 1st knee surgery in Sept 2017 and came back for my 2nd in Dec 2017. Rehab was fun! Hopefully won't need to come back!! Thanks everybody!! I really enjoyed my stay because of YOU!! Would highly recommend!

  • L Wos
    ★★★★★ 3 years ago

    87 yr old mom had a total hip replacement and selected Glacier Hills to do her post op rehab. Rooms were bright, clean and spacious, as was her bathroom. She has an atrium view which was lovely. She said the food was EXCELLENT and she's a fussy eater. The staff was attentive and answered her call button quickly. She enjoyed the rehab and they were on time and really worked her toward her goals. I would HIGHLY RECOMMEND this facility....... we've experienced the facilities at the Regency at Bluff Park......( after open heart surgery) and it's a place a I wouldn't send my dog to....yet U of M recommend it because their doctors are affiliated with it. WHAT A HUGE MISTAKE. Stay at Glacier Hills.....you'll be much happier....guaranteed.

  • Mary Jones
    ★★★★★ 2 years ago

    When I toured the facility initially it was beautiful, I was impressed with the new renovations and the therapy pool and decided to place my mother here for short term rehab. She arrived at around 4pm and wasn't even seen by the nurse until I arrived and started complaining around 8pm! She had not received dinner and was in excruciating pain from her surgery. She was not given any pain meds and we were told after 4 hrs. the pharmacy didn't deliver the pain medication so she sat in pain for majority of the night. No attempt was made in addressing her pain even with a simple Tylenol. I am very disgusted and outraged in this facility and would NOT put my dog there!!! The facility has way to many beds with not enough staff, my moms call light wasn't answered the entire night and she slept in urine until the morning staff arrived. When trying to get her transferred to another facility there was only one social worker for the entire building who kept giving me the run around as to why she couldn't send her paper work somewhere else. ALL glacier hills cares about is insurance and not the patient!!! I will NEVER recommend this facility to anyone I care for...EVER!!!

About Care And Rehabilitation Center At Glacier Hills

General Information

Legal Business NameGlacier Hills Inc.
Ownership TypeNon Profit - Corporation
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareJanuary 1, 1976 (44 years)
Capacity161
Residents141
Percent Occupied88%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsBoth
In HospitalNo
Continuing Care Retirement CommunityYes
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for Care And Rehabilitation Center At Glacier Hills

Care And Rehabilitation Center At Glacier Hills was reviewed by Medicare to have a rating of 5 out of 5 stars.

About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of Michigan Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

June 8, 2017 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
ESomePotential for HarmHealth InspectionStore, cook, and serve food in a safe and clean way.
ESomePotential for HarmHealth InspectionAllow residents the right to participate in the planning or revision of care and treatment.
DFewPotential for HarmHealth InspectionKeep each resident free from drugs that restrain them, unless needed for medical treatment.
DFewPotential for HarmHealth InspectionEnsure each resident receives an accurate assessment by a qualified health professional.
DFewPotential for HarmHealth InspectionDevelop a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
DFewPotential for HarmHealth InspectionGive residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores.
DFewPotential for HarmHealth InspectionEnsure that each resident's 1) entire drug/medication regimen is free from unnecessary drugs; and 2) is managed and monitored to achieve highest level of well-being.
DFewPotential for HarmHealth InspectionProvide routine and emergency drugs through a licensed pharmacist and only under the general supervision of a licensed nurse.

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of Care And Rehabilitation Center At Glacier Hills require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

2hr 55min
2hr 25min
ReportedExpected
CNA
60min
40min
ReportedExpected
LPN
55min
1hr 15min
ReportedExpected
RN
4hr 50min
4hr 25min
ReportedExpected
Total Nursing

This facility also provides approximately 2hr per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

83.3%
87.3%
87.3%
87.3%
92.2%
Q4 2016Q1 2017Q2 2017Q3 2017MI
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
100.0%
100.0%
98.6%
98.6%
92.7%
Q4 2016Q1 2017Q2 2017Q3 2017MI
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
59.4%
74.2%
70.4%
84.6%
50.8%
Q4 2016Q1 2017Q2 2017Q3 2017MI
Percentage of low risk long-stay residents who lose control of their bowels or bladder
10.3%
13.1%
4.9%
8.2%
22.3%
Q4 2016Q1 2017Q2 2017Q3 2017MI
Percentage of long-stay residents who received an antianxiety or hypnotic medication
11.8%
7.8%
14.7%
16.5%
17.9%
Q4 2016Q1 2017Q2 2017Q3 2017MI
Percentage of long-stay residents whose ability to move independently worsened
8.0%
2.8%
4.2%
1.4%
12.9%
Q4 2016Q1 2017Q2 2017Q3 2017MI
Percentage of long-stay residents who received an antipsychotic medication
10.9%
13.6%
13.6%
3.4%
13.9%
Q4 2016Q1 2017Q2 2017Q3 2017MI
Percentage of long-stay residents whose need for help with daily activities has increased
2.6%
1.4%
5.7%
0.0%
7.5%
Q4 2016Q1 2017Q2 2017Q3 2017MI
Percentage of long-stay residents who lose too much weight
7.3%
10.5%
5.2%
7.8%
6.1%
Q4 2016Q1 2017Q2 2017Q3 2017MI
Percentage of long-stay residents who self-report moderate to severe pain
3.0%
5.0%
3.4%
4.9%
5.8%
Q4 2016Q1 2017Q2 2017Q3 2017MI
Percentage of high risk long-stay residents with pressure ulcers
0.0%
4.3%
1.4%
1.5%
2.7%
Q4 2016Q1 2017Q2 2017Q3 2017MI
Percentage of long-stay residents who have depressive symptoms
6.5%
5.6%
2.9%
8.6%
3.4%
Q4 2016Q1 2017Q2 2017Q3 2017MI
Percentage of long-stay residents with a urinary tract infection
2.6%
4.1%
1.4%
2.8%
3.0%
Q4 2016Q1 2017Q2 2017Q3 2017MI
Percentage of long-stay residents experiencing one or more falls with major injury
1.3%
0.9%
0.0%
0.0%
2.1%
Q4 2016Q1 2017Q2 2017Q3 2017MI
Percentage of long-stay residents with a catheter inserted and left in their bladder
0.0%
0.0%
0.0%
0.0%
0.5%
Q4 2016Q1 2017Q2 2017Q3 2017MI
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

96.5%
96.6%
95.1%
95.3%
80.3%
Q4 2016Q1 2017Q2 2017Q3 2017MI
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
87.7%
95.4%
95.4%
95.4%
79.6%
Q4 2016Q1 2017Q2 2017Q3 2017MI
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
60.1%
64.7%
68.0%
65.0%
71.4%
Q4 2016Q1 2017Q2 2017Q3 2017MI
Percentage of short-stay residents who made improvements in function
32.4%
26.0%
21.0%
20.1%
15.6%
Q4 2016Q1 2017Q2 2017Q3 2017MI
Percentage of short-stay residents who self-report moderate to severe pain
0.4%
0.6%
0.8%
0.6%
1.5%
Q4 2016Q1 2017Q2 2017Q3 2017MI
Percentage of short-stay residents who newly received an antipsychotic medication
1.1%
0.9%
1.0%
0.9%
0.8%
Q4 2016Q1 2017Q2 2017Q3 2017MI
Percentage of short-stay residents with pressure ulcers that are new or worsened



Some page content retrieved from Google Places