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Whitehall Healthcare Center Of Ann Arbor

  1. Skilled Nursing Home Facilities
  2. Michigan
  3. Ann Arbor Skilled Nursing Home Facilities
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Reviews
Overall Rating 1.4 / 5.0 ★★★★★

  • Anna Roggeman
    ★★★★★ a month ago

    My mother had a fighting chance at living if it were not for this faculty. She was physically and mentally abused by staff. She got infection after infection. Her room was not sealed from the outside properly. She got sick due to this, and died due to the staff not alerting anyone. They refused to give her anything to ease her pain or suffering even though her doctor had approved of medication to help end of life care. You are sentencing your loved one to death if you house them at this horrid place.

  • K Schmo
    ★★★★★ 6 months ago

    Very, Very, Very, Bad Worked at a funeral home for years and dealt with Whitehall on a basically weekly basis. This is one of the worst and most disgusting places you could send your loved one. I'm not going to waste my time typing up a whole review detailing how poor the conditions are here. Just know that you can believe every negative thing you read here and probably double its negativity. Never, ever, ever send someone here whether you care about them or not.

  • Amanda J
    ★★★★★ 12 months ago

    I would Give no stars if i could. My Grandfather was in their care a few years back and died in february 2015. The staff had the demeanor of fast food employees, just there for a paycheck. They looked inconvenienced, wouldn't smile at you or even talk to you. I don't know how many residents i heard asking for water..i visited my grandfather and gave him a glass of water and i have never seen someone suck water down so fast. the place is truly disgusting and no one was managing the front desk, didnt have to sign in or out, anyone could walk in there. the place wreaked..it is quite sad. that is where he passed away. and they didn't call us for HOURS.

  • Charmayne Wiley
    ★★★★★ 2 years ago

    My grandfather had to stay there while we waiting for his Veteran's benefits to begin. My mother, sisters and I would visit at least 4 times a week. The place always smelled of feces. The decor is outdated and dusty. Half of the staff is friendly and helpful and the other half seem to hate their job. My grandfather contracted a staph infection while there and had to be transferred to St. Joe where he later died.I wish I had read the reviews before we sent him there. I later found news articles about how residents here had maggot-filled wounds and other cases of neglect. I hope the state shuts this place down soon before more people are harmed.

  • Nakia Barnes
    ★★★★★ a year ago

    Didn't give my mom the best treatment at all. I see why it's under a 2 star rating

About Whitehall Healthcare Center Of Ann Arbor

General Information

Legal Business NameWhitehall Of Ann Arbor Healthcare, LLC
Ownership TypeFor Profit - Partnership
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareOctober 28, 1996 (23 years)
Capacity102
Residents72
Percent Occupied71%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsResident
In HospitalNo
Continuing Care Retirement CommunityNo
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for Whitehall Healthcare Center Of Ann Arbor

Whitehall Healthcare Center Of Ann Arbor was reviewed by Medicare to have a rating of 1 out of 5 stars.

About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of Michigan Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

February 2, 2017 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
---Fine$29,387 fine

September 21, 2016 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
---Fine$4,794 fine

January 23, 2015 - 5 years ago

 Residents AffectedSeveritySource/TypeDescription
---Fine$10,238 fine

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of Whitehall Healthcare Center Of Ann Arbor require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

1hr 40min
2hr 10min
ReportedExpected
CNA
55min
35min
ReportedExpected
LPN
45min
55min
ReportedExpected
RN
3hr 20min
3hr 45min
ReportedExpected
Total Nursing

This facility also provides approximately 35min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

97.9%
98.7%
98.7%
98.7%
92.2%
Q4 2016Q1 2017Q2 2017Q3 2017MI
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
100.0%
100.0%
100.0%
100.0%
92.7%
Q4 2016Q1 2017Q2 2017Q3 2017MI
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
27.3%
14.3%
6.9%
10.7%
50.8%
Q4 2016Q1 2017Q2 2017Q3 2017MI
Percentage of low risk long-stay residents who lose control of their bowels or bladder
14.3%
19.0%
14.5%
12.3%
22.3%
Q4 2016Q1 2017Q2 2017Q3 2017MI
Percentage of long-stay residents who received an antianxiety or hypnotic medication
17.4%
6.1%
2.9%
5.3%
17.9%
Q4 2016Q1 2017Q2 2017Q3 2017MI
Percentage of long-stay residents whose ability to move independently worsened
13.6%
14.0%
13.8%
8.6%
12.9%
Q4 2016Q1 2017Q2 2017Q3 2017MI
Percentage of long-stay residents who received an antipsychotic medication
6.8%
14.3%
11.5%
5.8%
13.9%
Q4 2016Q1 2017Q2 2017Q3 2017MI
Percentage of long-stay residents whose need for help with daily activities has increased
12.2%
7.5%
8.8%
11.3%
7.5%
Q4 2016Q1 2017Q2 2017Q3 2017MI
Percentage of long-stay residents who lose too much weight
4.7%
2.7%
1.3%
2.1%
6.1%
Q4 2016Q1 2017Q2 2017Q3 2017MI
Percentage of long-stay residents who self-report moderate to severe pain
6.8%
0.0%
2.5%
9.1%
5.8%
Q4 2016Q1 2017Q2 2017Q3 2017MI
Percentage of high risk long-stay residents with pressure ulcers
0.0%
1.6%
4.5%
4.5%
2.7%
Q4 2016Q1 2017Q2 2017Q3 2017MI
Percentage of long-stay residents who have depressive symptoms
2.7%
6.0%
1.5%
0.0%
3.4%
Q4 2016Q1 2017Q2 2017Q3 2017MI
Percentage of long-stay residents with a urinary tract infection
2.7%
3.0%
1.4%
1.4%
3.0%
Q4 2016Q1 2017Q2 2017Q3 2017MI
Percentage of long-stay residents experiencing one or more falls with major injury
1.2%
1.3%
1.4%
1.8%
2.1%
Q4 2016Q1 2017Q2 2017Q3 2017MI
Percentage of long-stay residents with a catheter inserted and left in their bladder
0.0%
0.0%
0.0%
0.0%
0.5%
Q4 2016Q1 2017Q2 2017Q3 2017MI
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

83.3%
80.6%
97.0%
100.0%
80.3%
Q4 2016Q1 2017Q2 2017Q3 2017MI
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
78.6%
82.8%
82.8%
82.8%
79.6%
Q4 2016Q1 2017Q2 2017Q3 2017MI
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
-
-
-
-
71.4%
Q4 2016Q1 2017Q2 2017Q3 2017MI
* The data for this facility for some quarters is unavailable.
Percentage of short-stay residents who made improvements in function
-
-
-
-
15.6%
Q4 2016Q1 2017Q2 2017Q3 2017MI
* The data for this facility for some quarters is unavailable.
Percentage of short-stay residents who self-report moderate to severe pain
-
-
10.0%
-
1.5%
Q4 2016Q1 2017Q2 2017Q3 2017MI
* The data for this facility for some quarters is unavailable.
Percentage of short-stay residents who newly received an antipsychotic medication
5.1%
2.8%
0.0%
0.0%
0.8%
Q4 2016Q1 2017Q2 2017Q3 2017MI
Percentage of short-stay residents with pressure ulcers that are new or worsened



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