Search for Skilled Nursing by ZIP Code:  :

Caretel Inns Of Tri-Cities

  1. Skilled Nursing Home Facilities
  2. Michigan
  3. Bay City Skilled Nursing Home Facilities
Full Name

Phone Number

Email Address

City of interest
We value your privacy. By submitting this form, you agree to the terms and conditions of our privacy policy and our Agreement to be Contacted by Telephone. You also consent that we, or our partner providers, can reach out to you using a system that can auto-dial. Your consent is not required to use our service.

Photos

Reviews
Overall Rating 4.0 / 5.0 ★★★★★

  • Elizabeth B
    ★★★★★ 4 months ago

    You kno it is very hard to find the right facility for a loved one to be in. My mother has been here two times over the years. Two years ago my mother had a hip replacement and needed rehab. We were so impressed and happy with all the great care from nurses,cnas. Everyone was so upbeat and friendly. The DON at the time was so caring and made me feel real comfortable with my mothers stay. My mother unfortunately had another surgery so we brought her back to Caretel. This time was absolutely terrible. Between shortage of staff, and the yelling of this one resident in particular was AWFUL! How do I leave my mother hear knowing she has to listen to this every single day 24/7?! I have complained numerous times to staff. How does a person perform their job correctly listening to that all day. My sympathy truly goes out to the staff that come everyday to work to care for their residents. The new management here is Poorly ran compared to my mothers last stay here in 2017. To the nurses cna and therapy staff who helped my mom get back on her feet...THANK YOU!

  • Ivan F.
    ★★★★★ 4 months ago

    A family member of mine was here for 6 weeks of physical therapy after a previous surgery. I was really excited for my family member to be here because of how nice the place seemed. The inside of the facility was really nice looking and inviting. However, after a week of visiting my family member every day, I was ready to remove my family member from this facility. There was a resident that screamed constantly from the moment I stepped in the door and until I left. I felt terrible for this resident and for my family member to hear this person's screams all day. My question is how does the staff deal and listen to this poor resident every day? The staff on the floor continued to work extremely hard and have a happy and pleasant attitude regardless of this daily situation. I could tell that they were trying their best although they appeared overwhelmed and burnt out. I have personally witnessed the head management team avoid the situation avoid the problem and take it out on the floor nurses and staff. To be honest, I have watched individual floor nurses walk away from the desk in almost tears because they were being scolded and criticized publicly and with myself standing there. Upper management should be ashamed of themselves for demonstrating such poor leadership skills. If they treat their staff like this, I can only imagine how my and other family members are being treated. I wouldn't recommend this place to my worst enemy. The beauty of the place masks how poorly people are treated here. The upper management obviously has no idea what they are doing. It is unbelievable that this poor leadership continues and staff is being treated this way. Doesn't anyone realize that residents and visitors are present and paying attention to floor nurses and staff being humiliated and scolded out in the open?! I will never recommend Caretel of the Tri-Cities to anyone I know. I do acknowledge the dedication and hardwork of the floor nurses. It makes me upset that they are so underappreciated.

  • Jodi Sochacki
    ★★★★★ 8 months ago

    I had my hip replaced in December and was scared to death about the after but was sent here to heal and get back on my feet. I was so impressed and treated so well I almost didn't want to go home. Thank you to Mackenzie Bickham and Nathan Smirh for being amazing employees and going out of your way to make my stay very easy, rewarding and memorable!! I have recommended Caretel Inns to my surgeon and to others. I believe this facility is the reason I am back on my feet and doing so well today. Thank you again to everyone there!!

  • David Moretuzzo
    ★★★★★ 10 months ago

    My dad broke his leg in the MICHIGAN ICE STORM, and the staff did an outstanding job getting my dad back home and onto his feet! the Physical Therapy group is first rate and the staff went way above and beyond what is expected. Thank you for the efforts and helping my Dad

  • Joan Sauer
    ★★★★★ a year ago

    My husband spent a week at this facility for skilled rehab. This place is beautiful, clean, and very well ran. The food is amazing with fresh fruit at most meals and large portions. The therapy department is the best I have ever seen. Had him up walking in just a few days. The nurses and nursing assistants are caring, competent and treated us like part of the family. I am a retired nurse and have worked in a few places in my career, but this is by far heads above the rest. I wouldn't think twice about putting a loved one in their care. I slept well at night knowing my husband's every need was met and that he was well taken care of. I would highly recommend Caretel inns to anyone seeking rehab or skilled nursing, or both. Thank you Caretel for everything!!

About Caretel Inns Of Tri-Cities

General Information

Legal Business NameWood Care Viii Inc
Ownership TypeFor Profit - Corporation
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareOctober 25, 2007 (12 years)
Capacity60
Residents32
Percent Occupied53%
Program ParticipationMedicare
Resident And Family CouncilsResident
In HospitalNo
Continuing Care Retirement CommunityNo
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for Caretel Inns Of Tri-Cities

Caretel Inns Of Tri-Cities was reviewed by Medicare to have a rating of 2 out of 5 stars.

About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of Michigan Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

March 9, 2017 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
---Fine$16,016 fine
FManyPotential for HarmHealth InspectionDevelop policies and procedures for influenza and pneumococcal immunizations.
FManyPotential for HarmHealth InspectionMake sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
ESomePotential for HarmHealth InspectionDevelop a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
CManyPotential for Minimal HarmHealth InspectionProvide resident groups or resident family groups with private space to meet.
CManyPotential for Minimal HarmHealth InspectionListen to the resident groups and act on their complaints and suggestions that affect resident care and life.
DFewPotential for HarmHealth InspectionProvide necessary care and services to maintain or improve the highest well being of each resident .
DFewPotential for HarmHealth InspectionEnsure that residents are safe from serious medication errors.
DFewPotential for HarmHealth InspectionProvide routine and emergency drugs through a licensed pharmacist and only under the general supervision of a licensed nurse.
DFewPotential for HarmHealth InspectionAt least once a month, have a licensed pharmacist review each resident's medication(s) and report any irregularities to the attending doctor.
DFewPotential for HarmHealth InspectionHave a program that investigates, controls and keeps infection from spreading.

July 26, 2016 - 4 years ago

 Residents AffectedSeveritySource/TypeDescription
---Fine$20,451 fine

February 4, 2016 - 4 years ago

 Residents AffectedSeveritySource/TypeDescription
---Fine$11,538 fine

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of Caretel Inns Of Tri-Cities require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

3hr 50min
2hr 30min
ReportedExpected
CNA
50min
45min
ReportedExpected
LPN
2hr 10min
1hr 35min
ReportedExpected
RN
6hr 45min
4hr 55min
ReportedExpected
Total Nursing

This facility also provides approximately 1hr 25min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

-
-
-
-
92.2%
Q4 2016Q1 2017Q2 2017Q3 2017MI
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
-
-
-
-
92.7%
Q4 2016Q1 2017Q2 2017Q3 2017MI
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
-
-
-
-
50.8%
Q4 2016Q1 2017Q2 2017Q3 2017MI
* The data for this facility for some quarters is unavailable.
Percentage of low risk long-stay residents who lose control of their bowels or bladder
-
-
-
-
22.3%
Q4 2016Q1 2017Q2 2017Q3 2017MI
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents who received an antianxiety or hypnotic medication
-
-
-
-
17.9%
Q4 2016Q1 2017Q2 2017Q3 2017MI
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents whose ability to move independently worsened
-
-
-
-
12.9%
Q4 2016Q1 2017Q2 2017Q3 2017MI
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents who received an antipsychotic medication
-
-
-
-
13.9%
Q4 2016Q1 2017Q2 2017Q3 2017MI
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents whose need for help with daily activities has increased
-
-
-
-
7.5%
Q4 2016Q1 2017Q2 2017Q3 2017MI
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents who lose too much weight
-
-
-
-
6.1%
Q4 2016Q1 2017Q2 2017Q3 2017MI
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents who self-report moderate to severe pain
-
-
-
-
5.8%
Q4 2016Q1 2017Q2 2017Q3 2017MI
* The data for this facility for some quarters is unavailable.
Percentage of high risk long-stay residents with pressure ulcers
-
-
-
-
2.7%
Q4 2016Q1 2017Q2 2017Q3 2017MI
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents who have depressive symptoms
-
-
-
-
3.4%
Q4 2016Q1 2017Q2 2017Q3 2017MI
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents with a urinary tract infection
-
-
-
-
3.0%
Q4 2016Q1 2017Q2 2017Q3 2017MI
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents experiencing one or more falls with major injury
-
-
-
-
2.1%
Q4 2016Q1 2017Q2 2017Q3 2017MI
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents with a catheter inserted and left in their bladder
-
-
-
-
0.5%
Q4 2016Q1 2017Q2 2017Q3 2017MI
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

93.5%
96.8%
96.3%
92.1%
80.3%
Q4 2016Q1 2017Q2 2017Q3 2017MI
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
92.8%
94.4%
94.4%
94.4%
79.6%
Q4 2016Q1 2017Q2 2017Q3 2017MI
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
70.2%
62.5%
60.4%
57.1%
71.4%
Q4 2016Q1 2017Q2 2017Q3 2017MI
Percentage of short-stay residents who made improvements in function
10.2%
7.8%
10.0%
12.3%
15.6%
Q4 2016Q1 2017Q2 2017Q3 2017MI
Percentage of short-stay residents who self-report moderate to severe pain
1.5%
2.1%
1.1%
0.0%
1.5%
Q4 2016Q1 2017Q2 2017Q3 2017MI
Percentage of short-stay residents who newly received an antipsychotic medication
0.3%
0.3%
0.5%
0.3%
0.8%
Q4 2016Q1 2017Q2 2017Q3 2017MI
Percentage of short-stay residents with pressure ulcers that are new or worsened



Some page content retrieved from Google Places