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Woodward Hills Nursing Center

  1. Skilled Nursing Home Facilities
  2. Michigan
  3. Bloomfield Hills Skilled Nursing Home Facilities
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Reviews
Overall Rating 3.7 / 5.0 ★★★★★

  • Joshua Christman
    ★★★★★ 3 months ago

    The State of Michigan needs to step in and close it immediately. If you have heard that this place was good, note that is when Beaumont Hospital owned it. Now it is owned by a private company and the service level and talent level has drastically decreased. Our family was in there for 21 days and they neglected him in so many ways: 1. Failure to inspect and treat a massive bed sore. During his time there and due to their lack of care, it become significantly worse and now have to get a special wound doctor. We were lucky to have them check it once every couple days after we raised concern. 2. Did not shower him according to the 2x per week, 5x in 21 days. 3. Pushed the assist button and wait 1 to 2 hours for them to respond. This happened had a regular basis, totally unacceptable. 4. They would put him on the toilet and let him sit there for 40 minutes to 1 hour. 5. One hand doesn't know what the other is doing. Communication is a serious issue and all know it is an issue but do nothing to improve it. 6. The staff complains of the issues that the owner and management will not fix. They are extremely understaffed but have no issue texting on their phones and talking to each other in the hallway. 7. How about while my father needed help, an aide told him to wait as she was texting someone on her phone. Please don't let anyone talk you into going to this place, including a hospital...

  • Florita Francel
    ★★★★★ 3 months ago

    5satrs to the aurora company staff fast and really hardworking genuine quality work by the staff they were loving to talk and replaced the spring of my garage door

  • melissa griffiths
    ★★★★★ 5 months ago

    Not very happy with this place so far... My father in-law is in there and we are thinking about putting him some where else... We first get there and I hear this poor lady screaming for 20 minutes to get some water and all the patients looked miserable.. Then my sister in-law goes to check on him 2 days later and he fell out of bed during the night and had on his hospital gown still and when questioned why he wasn't in clothes they asked does he have clothes here... Uh yeah do you not check or ask.. We brought in a big gym bag full of clothes... And they haven't started physical therapy or anything yet...

  • Margie B
    ★★★★★ 11 months ago

    My father spent a lot of time at this facility and every stay was great. He was in and out for therapy and eventually became a permanent resident at Woodward Hills. All of the therapists were outstanding, and with my father progressing with dementia, they knew exactly how to work with him even when he had his bad days. The nursing staff was excellent, they truly cared for my dad and that was so amazing to see. I would come and visit and he would be roaming the halls and sitting at the nursing station with the nurse or cena just talking like old friends. They truly cared for him and they became part of my family. My father has since passed and I could not thank Woodward Hills enough for all of their care and compassion that they gave him and my family. I know people typically only share the bad reviews so I wanted to share my outstanding 5 star review. I recommend this facility, they truly care for their residents.

  • Stephen Martin
    ★★★★★ 10 months ago

    Fantastic facilities and staff. I've been in to visit many times and have always been impressed with the quality of care provided. The staff I've spoken to have been friendly and actually take the time to answer my questions. Ernie especially has been great on several occasions.

About Woodward Hills Nursing Center

General Information

Legal Business NameWoodward Hills Joint Venture
Ownership TypeFor Profit - Partnership
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareJanuary 3, 1995 (25 years)
Capacity190
Residents153
Percent Occupied81%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsResident
In HospitalNo
Continuing Care Retirement CommunityNo
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for Woodward Hills Nursing Center

Woodward Hills Nursing Center was reviewed by Medicare to have a rating of 4 out of 5 stars.

About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of Michigan Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

February 9, 2017 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
---Fine$2,717 fine

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of Woodward Hills Nursing Center require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

2hr
2hr 30min
ReportedExpected
CNA
1hr 20min
45min
ReportedExpected
LPN
45min
1hr 20min
ReportedExpected
RN
4hr 5min
4hr 35min
ReportedExpected
Total Nursing

This facility also provides approximately 1hr 45min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

96.5%
100.0%
100.0%
100.0%
92.2%
Q4 2016Q1 2017Q2 2017Q3 2017MI
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
100.0%
100.0%
100.0%
100.0%
92.7%
Q4 2016Q1 2017Q2 2017Q3 2017MI
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
68.0%
75.9%
69.0%
60.9%
50.8%
Q4 2016Q1 2017Q2 2017Q3 2017MI
Percentage of low risk long-stay residents who lose control of their bowels or bladder
12.2%
19.2%
22.8%
22.4%
22.3%
Q4 2016Q1 2017Q2 2017Q3 2017MI
Percentage of long-stay residents who received an antianxiety or hypnotic medication
12.3%
24.7%
2.3%
9.9%
17.9%
Q4 2016Q1 2017Q2 2017Q3 2017MI
Percentage of long-stay residents whose ability to move independently worsened
8.8%
15.0%
12.7%
15.6%
12.9%
Q4 2016Q1 2017Q2 2017Q3 2017MI
Percentage of long-stay residents who received an antipsychotic medication
6.1%
9.6%
1.8%
5.2%
13.9%
Q4 2016Q1 2017Q2 2017Q3 2017MI
Percentage of long-stay residents whose need for help with daily activities has increased
3.5%
8.6%
9.8%
6.7%
7.5%
Q4 2016Q1 2017Q2 2017Q3 2017MI
Percentage of long-stay residents who lose too much weight
1.4%
1.2%
1.2%
1.3%
6.1%
Q4 2016Q1 2017Q2 2017Q3 2017MI
Percentage of long-stay residents who self-report moderate to severe pain
9.6%
9.6%
7.4%
9.6%
5.8%
Q4 2016Q1 2017Q2 2017Q3 2017MI
Percentage of high risk long-stay residents with pressure ulcers
0.0%
0.0%
0.0%
1.6%
2.7%
Q4 2016Q1 2017Q2 2017Q3 2017MI
Percentage of long-stay residents who have depressive symptoms
5.3%
6.9%
4.9%
1.7%
3.4%
Q4 2016Q1 2017Q2 2017Q3 2017MI
Percentage of long-stay residents with a urinary tract infection
1.8%
1.7%
1.6%
3.1%
3.0%
Q4 2016Q1 2017Q2 2017Q3 2017MI
Percentage of long-stay residents experiencing one or more falls with major injury
1.5%
1.3%
0.0%
1.1%
2.1%
Q4 2016Q1 2017Q2 2017Q3 2017MI
Percentage of long-stay residents with a catheter inserted and left in their bladder
0.0%
0.0%
0.0%
0.0%
0.5%
Q4 2016Q1 2017Q2 2017Q3 2017MI
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

96.3%
97.7%
96.7%
96.8%
80.3%
Q4 2016Q1 2017Q2 2017Q3 2017MI
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
97.6%
94.6%
94.6%
94.6%
79.6%
Q4 2016Q1 2017Q2 2017Q3 2017MI
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
64.7%
62.8%
66.5%
65.4%
71.4%
Q4 2016Q1 2017Q2 2017Q3 2017MI
Percentage of short-stay residents who made improvements in function
6.0%
4.0%
1.5%
0.8%
15.6%
Q4 2016Q1 2017Q2 2017Q3 2017MI
Percentage of short-stay residents who self-report moderate to severe pain
0.7%
1.1%
1.4%
0.6%
1.5%
Q4 2016Q1 2017Q2 2017Q3 2017MI
Percentage of short-stay residents who newly received an antipsychotic medication
0.8%
0.5%
0.8%
0.4%
0.8%
Q4 2016Q1 2017Q2 2017Q3 2017MI
Percentage of short-stay residents with pressure ulcers that are new or worsened



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