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Lakepointe Senior Care And Rehab Center, L L C

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Reviews
Overall Rating 2.6 / 5.0 ★★★★★

  • ★★★★★ a year ago

    I will never be placed in this place again. When I arrived from the hospital I instantly smelled urine. I asked the paramedic if this place was bad he responded "I have only seen a few worse",The carpet in the residents room was never vacuumed or cleaned the whole month I was there. The room had orange chairs right out of the sixties. I asked for my night medication and was told the dr had discontinued all of it and I would see him the next day. I could not sleep all night. When the dr came in he changed all my medication. I asked for a meeting with management. I complained about the food which one aid told me she has worked here for 8 years and refuses to eat here.I asked what my goals were here and I replied to bare weight on my right leg which was broken and required surgery. Therapy consisted of doing puzzles, playing cards, and putting pegs in holes. I stood up 3 times for a few seconds at the end of therapy.The social worker blocked my several attempts of transferring to another rehab place. Several of my items where stolen. To shower room the aid took me to a room which smelled like urine. The table had 2 wholes in it one for your butt and one for your head. The aid scrubbed your head and but and rinsed you off with cold water while talking to 3 other aids saying how gross it was cleaning poop off another resident. After my shower I was placed in my wheelchair and the shower table was push in a pile of others. Was it ever cleaned? Most of the aids had bad attitudes and took it off on their residents. For example I got a roommate who had a hip replacement. It was 9:00 pm she rang her call light the aid came in and said "what?" She replied I would like to get ready for bed by brushing my teeth and washing my face. The aid replied "honey you are ready for bed, you are in it" She left. The woman called her husband and he picked her up to take her home. The nursing supervisor said "you are leaving against medical advise and my get stuck with the bill. She did not care and left.I did not get another room mate for 3 week...I think they thought I told her how bad this dump was. I could go on and on but I think I will leave it here.

  • ★★★★★ a year ago

    The short term rooms are great, but if you decide to leave your love ones there long term it is horrible. As soon as you get to the long term hallway all you smell is urine. The rooms are raggedy and small. The staff is terrible also.

  • ★★★★★ 5 years ago

    Love this place

  • ★★★★★ a year ago

  • ★★★★★ a year ago

About Lakepointe Senior Care And Rehab Center, L L C

General Information

Legal Business NameLakepointe Senior Care And Rehab Center, LLC
Ownership TypeFor Profit - Partnership
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareDecember 22, 1993 (24 years)
Capacity134
Residents119
Percent Occupied89%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsBoth
In HospitalNo
Continuing Care Retirement CommunityNo
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for Lakepointe Senior Care And Rehab Center, L L C

Lakepointe Senior Care And Rehab Center, L L C
was reviewed by to have a rating of 4 out of 5. About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
* Data not availableStaff Rating
* Data not availableRN Staff Rating

Overall Ratings of Michigan Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

August 4, 2016 - 16 months ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmHealth InspectionKeep the rate of medication errors (wrong drug, wrong dose, wrong time) to less than 5%.
DFewPotential for HarmHealth InspectionProperly care for residents needing special services, including: injections, colostomy, ureostomy, ileostomy, tracheostomy care, tracheal suctioning, respiratory care, foot care, and prostheses.
DFewPotential for HarmHealth InspectionReasonably accommodate the needs and preferences of each resident.

April 6, 2016 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaintProvide necessary care and services to maintain or improve the highest well being of each resident .

March 3, 2016 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaintEnsure that residents are safe from serious medication errors.

September 4, 2015 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
ESomePotential for HarmHealth InspectionHave a program that investigates, controls and keeps infection from spreading.
DFewPotential for HarmHealth Inspection1) Review the work of each nurse aide every year; and 2) give regular in-service training based upon these reviews.
DFewPotential for HarmHealth InspectionEnsure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents.
DFewPotential for HarmHealth InspectionAssist those residents who need help with eating/drinking, grooming and personal and oral hygiene.

June 25, 2015 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaintEnsure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents.

March 11, 2015 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
GFewActual HarmComplaintEnsure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents.
DFewPotential for HarmComplaintProvide necessary care and services to maintain or improve the highest well being of each resident .

Staffing Levels Per Resident per Day

Data Not Available

Quality Measures for Long Stay Residents

88.3%
96.5%
96.5%
96.5%
92.2%
Q4 2015Q1 2016Q2 2016Q3 2016MI
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
99.0%
100.0%
99.0%
96.1%
93.1%
Q4 2015Q1 2016Q2 2016Q3 2016MI
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
72.9%
78.0%
75.9%
70.6%
49.7%
Q4 2015Q1 2016Q2 2016Q3 2016MI
Percentage of low risk long-stay residents who lose control of their bowels or bladder
28.9%
23.6%
19.8%
21.4%
22.6%
Q4 2015Q1 2016Q2 2016Q3 2016MI
Percentage of long-stay residents who received an antianxiety or hypnotic medication
14.8%
16.9%
25.2%
27.8%
17.5%
Q4 2015Q1 2016Q2 2016Q3 2016MI
Percentage of long-stay residents whose ability to move independently worsened
4.6%
4.5%
7.6%
11.6%
13.1%
Q4 2015Q1 2016Q2 2016Q3 2016MI
Percentage of long-stay residents who received an antipsychotic medication
12.4%
6.8%
8.4%
12.4%
14.1%
Q4 2015Q1 2016Q2 2016Q3 2016MI
Percentage of long-stay residents whose need for help with daily activities has increased
20.1%
2.0%
1.9%
0.9%
7.7%
Q4 2015Q1 2016Q2 2016Q3 2016MI
Percentage of long-stay residents who self-report moderate to severe pain
6.2%
5.2%
5.1%
5.9%
7.7%
Q4 2015Q1 2016Q2 2016Q3 2016MI
Percentage of long-stay residents who lose too much weight
15.5%
5.3%
5.7%
8.0%
5.8%
Q4 2015Q1 2016Q2 2016Q3 2016MI
Percentage of high risk long-stay residents with pressure ulcers
0.0%
1.1%
1.0%
1.1%
3.0%
Q4 2015Q1 2016Q2 2016Q3 2016MI
Percentage of long-stay residents who have depressive symptoms
3.1%
5.2%
1.0%
0.0%
4.0%
Q4 2015Q1 2016Q2 2016Q3 2016MI
Percentage of long-stay residents with a urinary tract infection
2.1%
3.1%
2.0%
3.9%
2.9%
Q4 2015Q1 2016Q2 2016Q3 2016MI
Percentage of long-stay residents experiencing one or more falls with major injury
3.3%
3.9%
0.8%
0.0%
3.0%
Q4 2015Q1 2016Q2 2016Q3 2016MI
Percentage of long-stay residents with a catheter inserted and left in their bladder
0.0%
0.0%
0.0%
0.0%
0.7%
Q4 2015Q1 2016Q2 2016Q3 2016MI
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

82.2%
89.4%
89.4%
82.2%
80.4%
Q4 2015Q1 2016Q2 2016Q3 2016MI
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
80.0%
91.3%
91.3%
91.3%
79.7%
Q4 2015Q1 2016Q2 2016Q3 2016MI
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
84.0%
83.6%
84.1%
84.7%
70.2%
Q4 2015Q1 2016Q2 2016Q3 2016MI
Percentage of short-stay residents who made improvements in function
39.7%
21.6%
7.0%
3.5%
17.4%
Q4 2015Q1 2016Q2 2016Q3 2016MI
Percentage of short-stay residents who self-report moderate to severe pain
0.9%
1.0%
4.0%
5.9%
1.7%
Q4 2015Q1 2016Q2 2016Q3 2016MI
Percentage of short-stay residents who newly received an antipsychotic medication
1.2%
0.8%
0.4%
0.7%
1.0%
Q4 2015Q1 2016Q2 2016Q3 2016MI
Percentage of short-stay residents with pressure ulcers that are new or worsened



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