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Henry Ford Village, Inc

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Reviews
Overall Rating 3.5 / 5.0 ★★★★★

  • ★★★★★ 3 months ago

    Under new Management, Bruce? all of the services are being removed. They removed the busing to the local grocery and pharmacies and are telling residents to use Uber. They are scamming the residents meals as well. allocated for 2 per day, but if they do not finish and try to take it with them back to their apartment they are charging them a second meal . It is an absolute disgrace what these people are doing to our elderly citizens

  • ★★★★★ a month ago

    They have the worst service my mom was here and they don't answer an they are the worst staff I do not recommend this rehab

  • ★★★★★ 9 months ago

    Please if you have a loved one take the time to do the research of the place that you intend to trust to care for them. I was blinded by the recommendation from the social worker of this place. This place is understaffed and the very small number of staff that were working were very rude and lacked empathy. My dad was admitted in for physical therapy after a serious surgery on his pelvic area, which meant he will need help walking to the bathroom because he can't carry much weight on that one leg. After many tries of requesting for a nurse he tried to do himself and fell a few times in the process. He also developed a high fever and an infection in their care. After we made the decision that he will die if we leave him in their "care" and took it upon ourselves to take him to the emergency room my father was admitted into the ICU. My heart aches knowing that he had to endure that treatment and still aches that people are still in there. i was in awe of meeting such staff and just makes me question how does one take the time to go to school and the time to come to a job that you are getting paid for and still not do your work. When I see a nurse's uniform there is an unspoken promise that is made to care just as the unspoken promise the police uniform is to protect. I just hope no one else gets hurt and if any staff or management reads these reviews take their job seriously and know these people are human beings who are loved just as Iam sure they have loved ones of their own.

  • ★★★★★ 9 months ago

    {Wish that I could leave it at 0 stars, but google is tripping} Absolutely horrible service at the rehab. I had my dad stay there after a major surgery having to do with his veins. Despite the fact that my dad is handicapped and has kidney issues, this surgery took a toll on his body. At first, we became infatuated with the village, thinking it was amazing and performing proper research. We officially signed him in on the 22nd of December 2016, and quickly signed him out the 26th of December. During his stay the amount of nurses were extremely limited. Not only was there a small amount of nurses, but they were very rude and made sure that we knew that they had no care for their patients. There would be patients in other rooms screaming for help, and the nurses would just stand there going on with their day, acting as if the screams were white noise. My dad had stomach issues due to his medication, and wanted my mom to spend the night helping him get to the bathroom. When we notified the front desk asking if it is okay for my mom to spend the night, she responded with, and I quote, "I dont care". Not only did she say it once, but she made sure to repeat it to emphasize how much she did not care. My father spent 4 days there and did not undergo any form of physical therapy (which is what we took him there for in the first place). We started considering signing him out when my mom tried to help him up out of the bed and he fell on her. On top of the fall, a good 15 minutes passed while my parents were SCREAMING for help. The care for their patients are absolutely ridiculous. If they want to hire nurses, please make sure they love their job. Now my dad is back at the hospital due to a fever, and dehydration thanks to the "amazing" service at Henry Ford Village. I am disappointed at the fact that we ever signed him up in the first place. I suggest that you never take the risk of signing anyone up there, even if its the last place available.

  • ★★★★★ 10 months ago

    Homestead Home Health Care, horrible! Security, the ones that have been there for many years are unproductive and un-kind; sarcastic!

About Henry Ford Village, Inc

General Information

Legal Business NameHenry Ford Village, Inc.
Ownership TypeNon Profit - Corporation
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareApril 3, 2000 (18 years)
Capacity89
Residents81
Percent Occupied91%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsResident
In HospitalNo
Continuing Care Retirement CommunityYes
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for Henry Ford Village, Inc

Henry Ford Village, Inc
was reviewed by to have a rating of 3 out of 5. About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of Michigan Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

September 28, 2016 - 14 months ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaintDevelop a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
DFewPotential for HarmComplaintReasonably accommodate the needs and preferences of each resident.

July 20, 2016 - 16 months ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaintProperly care for residents needing special services, including: injections, colostomy, ureostomy, ileostomy, tracheostomy care, tracheal suctioning, respiratory care, foot care, and prostheses.

June 2, 2016 - 1 year ago

 Residents AffectedSeveritySource/TypeDescription
FManyPotential for HarmComplaint+InspectionMake sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
FManyPotential for HarmHealth InspectionHave a program that investigates, controls and keeps infection from spreading.
FManyPotential for HarmHealth InspectionStore, cook, and serve food in a safe and clean way.
ESomePotential for HarmHealth Inspection1) Provide 3 meals at regular times; 2) serve breakfast within 14 hours of dinner; and 3) offer a snack at bedtime each day.
DFewPotential for HarmComplaintProvide necessary care and services to maintain or improve the highest well being of each resident .

February 23, 2016 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaintProvide necessary care and services to maintain or improve the highest well being of each resident .
DFewPotential for HarmComplaintGive residents a notice of rights, rules, services and charges.
DFewPotential for HarmComplaintEnsure that residents are fully informed and understand their health status, care and treatments.

September 2, 2015 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaintEnsure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents.
DFewPotential for HarmComplaintProvide necessary care and services to maintain or improve the highest well being of each resident .

June 10, 2015 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaintEnsure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents.

March 12, 2015 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
FManyPotential for HarmComplaint+InspectionStore, cook, and serve food in a safe and clean way.
FManyPotential for HarmComplaint+InspectionHave a program that investigates, controls and keeps infection from spreading.
ESomePotential for HarmComplaint+Inspection1) Review the work of each nurse aide every year; and 2) give regular in-service training based upon these reviews.
ESomePotential for HarmComplaint+InspectionMaintain drug records and properly mark/label drugs and other similar products according to accepted professional standards.
DFewPotential for HarmComplaint+InspectionEnsure that residents are safe from serious medication errors.
DFewPotential for HarmComplaint+InspectionKeep accurate, complete and organized clinical records on each resident that meet professional standards.
DFewPotential for HarmComplaint+InspectionEnsure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents.
DFewPotential for HarmComplaint+InspectionEnsure that each resident who enters the nursing home without a catheter is not given a catheter, unless medically necessary, and that incontinent patients receive proper services to prevent urinary tract infections and restore normal bladder functions.
DFewPotential for HarmHealth InspectionGive proper treatment to residents with feeding tubes to prevent problems (such as aspiration pneumonia, diarrhea, vomiting, dehydration, metabolic abnormalities, nasal-pharyngeal ulcers) and help restore eating skills, if possible.
DFewPotential for HarmHealth InspectionProvide a safe, clean, comfortable and home-like environment; and allow residents to use personal belongings to the extent possible.
DFewPotential for HarmComplaint+InspectionProvide medically-related social services to help each resident achieve the highest possible quality of life.
DFewPotential for HarmComplaint+InspectionDevelop a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
DFewPotential for HarmComplaint+InspectionGive residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores.
DFewPotential for HarmComplaint+InspectionEnsure services provided by the nursing facility meet professional standards of quality.
DFewPotential for HarmHealth InspectionAllow residents to self-administer drugs if determined safe.

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of Henry Ford Village, Inc require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

2hr 20min
2hr 40min
ReportedExpected
CNA
1hr 20min
45min
ReportedExpected
LPN
1hr 20min
1hr 15min
ReportedExpected
RN
4hr 60min
4hr 35min
ReportedExpected
Total Nursing

This facility also provides approximately 1hr 25min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

100.0%
90.3%
90.3%
90.3%
92.2%
Q4 2015Q1 2016Q2 2016Q3 2016MI
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
87.1%
92.9%
95.7%
91.7%
93.1%
Q4 2015Q1 2016Q2 2016Q3 2016MI
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
-
-
-
-
49.7%
Q4 2015Q1 2016Q2 2016Q3 2016MI
* The data for this facility for some quarters is unavailable.
Percentage of low risk long-stay residents who lose control of their bowels or bladder
17.4%
19.0%
-
-
22.6%
Q4 2015Q1 2016Q2 2016Q3 2016MI
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents who received an antianxiety or hypnotic medication
-
-
-
-
17.5%
Q4 2015Q1 2016Q2 2016Q3 2016MI
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents whose ability to move independently worsened
12.9%
14.3%
13.0%
12.5%
13.1%
Q4 2015Q1 2016Q2 2016Q3 2016MI
Percentage of long-stay residents who received an antipsychotic medication
-
-
-
-
14.1%
Q4 2015Q1 2016Q2 2016Q3 2016MI
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents whose need for help with daily activities has increased
0.0%
0.0%
-
-
7.7%
Q4 2015Q1 2016Q2 2016Q3 2016MI
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents who self-report moderate to severe pain
25.8%
28.6%
19.0%
13.0%
7.7%
Q4 2015Q1 2016Q2 2016Q3 2016MI
Percentage of long-stay residents who lose too much weight
11.5%
4.3%
-
9.5%
5.8%
Q4 2015Q1 2016Q2 2016Q3 2016MI
* The data for this facility for some quarters is unavailable.
Percentage of high risk long-stay residents with pressure ulcers
6.7%
3.6%
4.3%
0.0%
3.0%
Q4 2015Q1 2016Q2 2016Q3 2016MI
Percentage of long-stay residents who have depressive symptoms
9.7%
0.0%
0.0%
0.0%
4.0%
Q4 2015Q1 2016Q2 2016Q3 2016MI
Percentage of long-stay residents with a urinary tract infection
0.0%
0.0%
0.0%
0.0%
2.9%
Q4 2015Q1 2016Q2 2016Q3 2016MI
Percentage of long-stay residents experiencing one or more falls with major injury
5.0%
5.9%
7.5%
6.5%
3.0%
Q4 2015Q1 2016Q2 2016Q3 2016MI
Percentage of long-stay residents with a catheter inserted and left in their bladder
0.0%
0.0%
0.0%
0.0%
0.7%
Q4 2015Q1 2016Q2 2016Q3 2016MI
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

90.8%
90.2%
86.7%
71.9%
80.4%
Q4 2015Q1 2016Q2 2016Q3 2016MI
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
90.0%
88.3%
88.3%
88.3%
79.7%
Q4 2015Q1 2016Q2 2016Q3 2016MI
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
61.8%
53.4%
52.7%
48.6%
70.2%
Q4 2015Q1 2016Q2 2016Q3 2016MI
Percentage of short-stay residents who made improvements in function
9.9%
8.6%
13.4%
9.8%
17.4%
Q4 2015Q1 2016Q2 2016Q3 2016MI
Percentage of short-stay residents who self-report moderate to severe pain
1.6%
1.7%
2.1%
1.5%
1.7%
Q4 2015Q1 2016Q2 2016Q3 2016MI
Percentage of short-stay residents who newly received an antipsychotic medication
1.5%
0.3%
0.2%
0.7%
1.0%
Q4 2015Q1 2016Q2 2016Q3 2016MI
Percentage of short-stay residents with pressure ulcers that are new or worsened



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