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Hartford Nursing & Rehabilitation Center

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  2. Michigan
  3. Detroit Skilled Nursing Home Facilities
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Reviews
Overall Rating 3.3 / 5.0 ★★★★★

  • MrZobell2000
    ★★★★★ a month ago

    This is the Best Place in Detroit for the care of your loved one! The entire staff is very professional, they are very knowledgeable, they are very uplifting and more importantly they are really caring. My mom was here and my entire family was truly impressed by their methods and their customer service. God Bless this place.

  • S NSS
    ★★★★★ a month ago

    Very nice facility. Award winning administrator. Staff involved with residents.

  • Kimberly
    ★★★★★ 2 months ago

    My mom was there 5 months. Some nice staff on the cardiac floor...Pam and Seeja (not sure of spelling). Mrs. "S" was very unprofessional the day my mom left...rude. She rushed my mom out, not even putting foot pedals on her wheelchair. "That's the last time I'll do a favor!", she said, meaning, she did a favor by arranging transportation at the last minute. By the way, I wasn't told the family was even responsible for transportation! And I'm sure the driver didn't do it for free! She was rushing her out without empathy. What a parting "gift"! A good social worker helped us, Monet. The Dr. on my mom's case finally appeared, live and in person, two weeks before she left, after developing an infection that could have been avoided if they had best practices with cleaning patients. They seemed glad to see us go. My mom was in tears with the rude behavior of some. I called the State, and things got worse, as if some of the staff resented being held accountable for their behavior. If I could I'd give less than one star. Don't put your loved one here. The bad outweighs the good.

  • Adrienne Tatum
    ★★★★★ a month ago

    Had a quite long stay with this Rehab and the staff are big issues with gossip and telling the patients business, in my discharge was "manipulative" and accusing me was "minimal interference in my room mates. "plan with the res plan". I also was helpful with my neighbors because they were older to assist them. Did not plan my care and appreciate called me "manipulative" Did not wanted to assist.

  • Asia Hamilton
    ★★★★★ 2 months ago

    Hartford was a terrible choice for my father. Unfortunately he was sent to the hospital due to a UTI from not being changed. 3rd floor staff are lethargic, insensitive, and unknowledgeable. They continuously lost his clothes, his wallet came up missing and just overall the place was disorganized and unprofessional. I wouldn't send my loved one here. They need to take some time to train their staff better before they take on someone else. My father is doing much better now in a new place.

About Hartford Nursing & Rehabilitation Center

General Information

Legal Business NameOuter Drive Partners LLC
Ownership TypeFor Profit - Corporation
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareJune 23, 1969 ()
Capacity140
Residents127
Percent Occupied91%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsResident
In HospitalNo
Continuing Care Retirement CommunityNo
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for Hartford Nursing & Rehabilitation Center

Hartford Nursing & Rehabilitation Center was reviewed by Medicare to have a rating of 5 out of 5 stars.

About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of Michigan Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

August 9, 2017 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaintEnsure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents.

December 1, 2016 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
FManyPotential for HarmHealth InspectionStore, cook, and serve food in a safe and clean way.
ESomePotential for HarmHealth InspectionMake sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
ESomePotential for HarmHealth InspectionMaintain drug records and properly mark/label drugs and other similar products according to accepted professional standards.
DFewPotential for HarmHealth InspectionEnsure services provided by the nursing facility meet professional standards of quality.
DFewPotential for HarmHealth InspectionGive residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores.
DFewPotential for HarmHealth InspectionPut firmly secured handrails on each side of hallways.
BSomePotential for Minimal HarmHealth InspectionEnsure each resident receives an accurate assessment by a qualified health professional.

September 27, 2016 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaintProvide necessary care and services to maintain or improve the highest well being of each resident .

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of Hartford Nursing & Rehabilitation Center require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

2hr 20min
2hr 30min
ReportedExpected
CNA
1hr 15min
40min
ReportedExpected
LPN
25min
1hr 15min
ReportedExpected
RN
3hr 60min
4hr 20min
ReportedExpected
Total Nursing

This facility also provides approximately 1hr 20min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

54.2%
54.3%
54.3%
54.3%
92.2%
Q4 2016Q1 2017Q2 2017Q3 2017MI
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
77.9%
76.1%
69.7%
69.2%
92.7%
Q4 2016Q1 2017Q2 2017Q3 2017MI
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
73.3%
72.7%
75.6%
70.9%
50.8%
Q4 2016Q1 2017Q2 2017Q3 2017MI
Percentage of low risk long-stay residents who lose control of their bowels or bladder
13.1%
10.5%
8.3%
5.8%
22.3%
Q4 2016Q1 2017Q2 2017Q3 2017MI
Percentage of long-stay residents who received an antianxiety or hypnotic medication
10.1%
16.9%
15.0%
7.2%
17.9%
Q4 2016Q1 2017Q2 2017Q3 2017MI
Percentage of long-stay residents whose ability to move independently worsened
6.2%
7.1%
4.8%
5.8%
12.9%
Q4 2016Q1 2017Q2 2017Q3 2017MI
Percentage of long-stay residents who received an antipsychotic medication
9.9%
14.1%
11.2%
11.9%
13.9%
Q4 2016Q1 2017Q2 2017Q3 2017MI
Percentage of long-stay residents whose need for help with daily activities has increased
13.4%
11.5%
12.4%
7.8%
7.5%
Q4 2016Q1 2017Q2 2017Q3 2017MI
Percentage of long-stay residents who lose too much weight
13.8%
4.5%
15.1%
13.6%
5.8%
Q4 2016Q1 2017Q2 2017Q3 2017MI
Percentage of high risk long-stay residents with pressure ulcers
1.1%
4.8%
2.0%
0.0%
6.1%
Q4 2016Q1 2017Q2 2017Q3 2017MI
Percentage of long-stay residents who self-report moderate to severe pain
0.0%
0.0%
0.0%
0.0%
2.7%
Q4 2016Q1 2017Q2 2017Q3 2017MI
Percentage of long-stay residents who have depressive symptoms
0.0%
0.0%
0.0%
0.0%
3.4%
Q4 2016Q1 2017Q2 2017Q3 2017MI
Percentage of long-stay residents with a urinary tract infection
0.0%
1.1%
1.1%
1.1%
3.0%
Q4 2016Q1 2017Q2 2017Q3 2017MI
Percentage of long-stay residents experiencing one or more falls with major injury
1.6%
1.7%
3.7%
1.9%
2.1%
Q4 2016Q1 2017Q2 2017Q3 2017MI
Percentage of long-stay residents with a catheter inserted and left in their bladder
0.0%
0.0%
0.0%
0.0%
0.5%
Q4 2016Q1 2017Q2 2017Q3 2017MI
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

24.6%
19.0%
25.3%
29.9%
80.3%
Q4 2016Q1 2017Q2 2017Q3 2017MI
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
25.4%
18.4%
18.4%
18.5%
79.6%
Q4 2016Q1 2017Q2 2017Q3 2017MI
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
52.5%
68.5%
72.1%
69.5%
71.4%
Q4 2016Q1 2017Q2 2017Q3 2017MI
Percentage of short-stay residents who made improvements in function
20.0%
16.6%
9.0%
8.8%
15.6%
Q4 2016Q1 2017Q2 2017Q3 2017MI
Percentage of short-stay residents who self-report moderate to severe pain
1.8%
2.3%
2.1%
2.8%
1.5%
Q4 2016Q1 2017Q2 2017Q3 2017MI
Percentage of short-stay residents who newly received an antipsychotic medication
0.0%
0.0%
0.0%
0.2%
0.8%
Q4 2016Q1 2017Q2 2017Q3 2017MI
Percentage of short-stay residents with pressure ulcers that are new or worsened



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