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Riverview Health & Rehab Center

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  2. Michigan
  3. Detroit Skilled Nursing Home Facilities
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Reviews
Overall Rating 1.4 / 5.0 ★★★★★

  • Ron Goff
    ★★★★★ 2 months ago

    I cannot believe the State of Michigan is allowing them to remain open, my mother would be dead right now, if I would not have walked in the room and found her not breathing. I have filed a complaint with the state, and they suggested for me to write my congressman asking for it to be shut down, because they have dozens of citations against them, and no one is doing anything about it.

  • marsha davis
    ★★★★★ 4 months ago

    I wouldn't post 1 star but the only way that you can post. It's a negative post. They didnt want me to take him out. They said I couldn't because it was against their advice. The case management worker at select care said he was to leave there because of insurance. They have him gave him so much anxiety meds so he could hardly wake up. Plus they had him restrained. She sent him to River View Jefforson. They drugged him up , no restraints, a feeding tube popped out and infected. We have pictures of their neglect and abuse. My family called 911 to get him out of there. The ambulance had to take him to the nearest hospital Detroit receiving, they were GREAT. I was so happy with them. They had some opinions of their own! This was only the tip of the iceberg of how he was treated. I only hope this helps someone to investigate the treatment of their loved ones or anyone. It not only puts them through hell but you also!!!!

  • Fadia Jacobs
    ★★★★★ 10 months ago

    A nightmare of a Place! This place needs to be shut down. I don't know how this place stays open. They are neglectful,lazy and heartless. The Nurses will watch a patient suffer and do nothing at all. They fight you when you want to take your loved one to the hospital, they make it so hard because they are losing money, even if the person is dying.patients are left hanging out the bed, soiled diaper and bed sores.Heartless staff and managers.People are left you die.

  • Brandon Doyle
    ★★★★★ 9 months ago

    This place is horrid....also they have deleted prior reviews to keep ratings up since I have been keeping up with things from working through the agency here, I will be screenshoting this to prove my point later on, 6 MAJOR state violations in 4 months, abuse claims, elopement risk.... resident was found on 94 and Van Dyke, regular staff here is terrible especially the Nursing Department/Environmental services, they covered up black mold which is growing throughout the facility, nurses ignore call lights and pain levels, residents are falling and dying there because cnas won't report the fall, midnights are the WORST the whole building just sleeps leaving residents in pain/ soiled and take the call lights so they won't be interrupted, I have smelled marijuana on several regular staff members there, especially the guys on nights, they smoke right in the parking lot especially on the weekends, drug transactions on property, the DON/Administrator are unprofessional, staffing is incompetent with a very nasty disposition....after this weekend I couldn't take anymore....I WILL NEVER WORK at that place again nor allow anyone I know to go there, I would let them die first....they need to do DRUG TEST on their staff and maybe just MAYBE they could save a life and prevent further suffering of these poor residents... CORPORATE you need to make some CHANGES ASAP....GOD be with those poor residents that have too live in turmoil at Riverview Health and Rehabilitation Center on Jefferson ??

  • Katerynia Grimard
    ★★★★★ a year ago

    My mother was a patient at this facility on the ventilator floor, she was severely neglected there due to the fact how short staffed they were. The CNAs were very nice in the afternoons but the nurses didn't do anything to help! They hardly even passed the meds on time. I remember watching a nurse one time watch a football game for 2 hours while the CNAs ran around trying to help all the patients. One time I came into my mom's room to her almost falling out of the bed. I hurried up and found the nurse and he told me the CNAs were busy. I wasnt asking for their help I was asking him and he could care less. I ended up complaining to upper management about him and he confronted my grandparents about it. This place is a mess! I would not send my worst enemy here!

About Riverview Health & Rehab Center

General Information

Legal Business NameCcla 9 LLC
Ownership TypeFor Profit - Partnership
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareOctober 4, 2012 (7 years)
Capacity176
Residents156
Percent Occupied89%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsResident
In HospitalNo
Continuing Care Retirement CommunityNo
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for Riverview Health & Rehab Center

Riverview Health & Rehab Center was reviewed by Medicare to have a rating of 3 out of 5 stars.

About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of Michigan Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

August 23, 2017 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
GFewActual HarmComplaint+InspectionProvide necessary care and services to maintain or improve the highest well being of each resident .
ESomePotential for HarmHealth InspectionProperly hold, secure, and manage each resident's personal money which is deposited with the nursing home.
ESomePotential for HarmHealth InspectionMake sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
ESomePotential for HarmHealth InspectionMaintain drug records and properly mark/label drugs and other similar products according to accepted professional standards.
DFewPotential for HarmComplaint+InspectionHave enough nurses to care for every resident in a way that maximizes the resident's well being.
DFewPotential for HarmComplaint+InspectionAssist those residents who need help with eating/drinking, grooming and personal and oral hygiene.
DFewPotential for HarmComplaint+InspectionGive residents a notice of rights, rules, services and charges.
DFewPotential for HarmComplaint+Inspection1) Hire only people with no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents.

July 26, 2017 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaintEnsure services provided by the nursing facility meet professional standards of quality.

May 9, 2017 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaintKeep accurate, complete and organized clinical records on each resident that meet professional standards.
DFewPotential for HarmComplaintReasonably accommodate the needs and preferences of each resident.
DFewPotential for HarmComplaint1) Hire only people with no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents.

September 29, 2016 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaintAllow residents to have visitors.

September 14, 2016 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaintPost nurse staffing information/data on a daily basis.
DFewPotential for HarmComplaint1) Hire only people with no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents.
DFewPotential for HarmComplaintImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of Riverview Health & Rehab Center require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

2hr 55min
2hr 30min
ReportedExpected
CNA
1hr 25min
55min
ReportedExpected
LPN
25min
1hr 25min
ReportedExpected
RN
4hr 40min
4hr 45min
ReportedExpected
Total Nursing

This facility also provides approximately 45min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

88.1%
75.7%
75.7%
75.7%
92.2%
Q4 2016Q1 2017Q2 2017Q3 2017MI
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
98.1%
98.1%
100.0%
100.0%
92.7%
Q4 2016Q1 2017Q2 2017Q3 2017MI
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
34.6%
32.1%
32.3%
32.3%
50.8%
Q4 2016Q1 2017Q2 2017Q3 2017MI
Percentage of low risk long-stay residents who lose control of their bowels or bladder
26.2%
30.8%
31.6%
29.9%
22.3%
Q4 2016Q1 2017Q2 2017Q3 2017MI
Percentage of long-stay residents who received an antianxiety or hypnotic medication
12.4%
3.8%
15.7%
17.4%
17.9%
Q4 2016Q1 2017Q2 2017Q3 2017MI
Percentage of long-stay residents whose ability to move independently worsened
6.4%
7.3%
6.7%
8.3%
12.9%
Q4 2016Q1 2017Q2 2017Q3 2017MI
Percentage of long-stay residents who received an antipsychotic medication
21.3%
12.0%
9.1%
12.5%
13.9%
Q4 2016Q1 2017Q2 2017Q3 2017MI
Percentage of long-stay residents whose need for help with daily activities has increased
5.8%
6.9%
7.1%
4.7%
7.5%
Q4 2016Q1 2017Q2 2017Q3 2017MI
Percentage of long-stay residents who lose too much weight
11.9%
17.9%
22.1%
27.7%
5.8%
Q4 2016Q1 2017Q2 2017Q3 2017MI
Percentage of high risk long-stay residents with pressure ulcers
15.1%
9.5%
8.2%
9.1%
6.1%
Q4 2016Q1 2017Q2 2017Q3 2017MI
Percentage of long-stay residents who self-report moderate to severe pain
0.0%
0.0%
0.0%
0.0%
2.7%
Q4 2016Q1 2017Q2 2017Q3 2017MI
Percentage of long-stay residents who have depressive symptoms
5.8%
5.9%
8.0%
5.5%
3.4%
Q4 2016Q1 2017Q2 2017Q3 2017MI
Percentage of long-stay residents with a urinary tract infection
0.0%
0.0%
0.0%
0.8%
3.0%
Q4 2016Q1 2017Q2 2017Q3 2017MI
Percentage of long-stay residents experiencing one or more falls with major injury
5.7%
4.2%
4.9%
6.4%
2.1%
Q4 2016Q1 2017Q2 2017Q3 2017MI
Percentage of long-stay residents with a catheter inserted and left in their bladder
1.0%
1.9%
3.5%
3.1%
0.5%
Q4 2016Q1 2017Q2 2017Q3 2017MI
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

86.6%
85.8%
87.8%
88.3%
80.3%
Q4 2016Q1 2017Q2 2017Q3 2017MI
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
81.5%
81.5%
81.5%
81.5%
79.6%
Q4 2016Q1 2017Q2 2017Q3 2017MI
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
57.1%
48.3%
53.1%
69.0%
71.4%
Q4 2016Q1 2017Q2 2017Q3 2017MI
Percentage of short-stay residents who made improvements in function
13.5%
9.8%
6.2%
7.0%
15.6%
Q4 2016Q1 2017Q2 2017Q3 2017MI
Percentage of short-stay residents who self-report moderate to severe pain
1.7%
1.6%
3.4%
3.3%
1.5%
Q4 2016Q1 2017Q2 2017Q3 2017MI
Percentage of short-stay residents who newly received an antipsychotic medication
6.0%
4.2%
2.6%
2.6%
0.8%
Q4 2016Q1 2017Q2 2017Q3 2017MI
Percentage of short-stay residents with pressure ulcers that are new or worsened



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