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Clark Retirement Community

  1. Skilled Nursing Home Facilities
  2. Michigan
  3. Grand Rapids Skilled Nursing Home Facilities
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Reviews
Overall Rating 4.1 / 5.0 ★★★★★

  • Jake S
    ★★★★★ a year ago

    This place is okay for what they do. They are under staffed and it has shown through the care my grandfather received before passing away. Often times I would come in around lunch and he would still be in his pajamas. He often ate alone, but because of his dementia, he would not get enough nutrients in his system due to his failing body. If it wasn't for family and myself, he probably would have gone into a state of starvation. The nurse was very caring and was concerned about what we saw, but the CNA's were not as caring. They also had a tendency to be rough with him and get frustrated with him. Despite our complaints and concerns, nothing was done about it. If you want long term care for a dementia patient, I would look at your other options as I cannot give a recommendation for Clark at Franklin. THey have a clean facility and are mostly nice and considerate, but the Bristol unit is something to be improved and updated.

  • Kat Foster
    ★★★★★ 2 years ago

    I can only speak for the parts of the facilities that I've seen. It has never looks dirty or overly aged and the staff has always been helpful and kind. I visit my grandmother there and she has been in independent living for a couple years now and has also been in rehab twice. Independent Living is much better than Rehabilitation. Rehabilitation of course never has enough staff ( true almost anywhere you go) and is not the most rigorous facility for quick recovery. But it is in-house so my grandmother was able to still be with her friends, which was more important. Since they change food vendor's, the quality has gone down and I have noticed when dining with her that the poor serving staff are forced to constantly apologize for this. ( something they have no control over) this is a very expensive facility and Extras will cost you extra money. But they have multiple stages of care which is what my grandmother wanted so she wouldn't have to get used to a new environment if she needed to change levels of care. It also has a Buy in program so if your money Runs Out you won't be kicked out period I think this brings a lot of Peace of Mind to my grandmother.

  • Linda Hall
    ★★★★★ 9 months ago

    Friendly, clean and up to date

  • Edward Bates
    ★★★★★ a month ago

    Very professional clean,

  • Karen Foster
    ★★★★★ 2 years ago

    Not perfect but they come close. As someone who was a caseworker for adults who couldn't live independently, and visited many, many care settings, I am aware that any facility that has as many residents and as many staff as Clark will have a few issues occasionally. It's the overall day to day care that matters. That said, we are very happy with Clark. My dad, who spent 2 days a week (for many years) visiting people in almost every care setting in the GR area, chose Clark for himself and mom. I think He made a good choice. He has passed on, but mom has been there several years. It's clean, in good repair, has many activities, and staff are kind and competent. We visit frequently at all hours, eat in their dining hall with mom at least once a week, and some of us have spent the night with mom. Mom is mentally all there and is also well satisfied. I'd recommend you consider it.

About Clark Retirement Community

General Information

Legal Business NameClark Retirement Community Inc.
Ownership TypeFor Profit - Corporation
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareOctober 1, 1979 (40 years)
Capacity111
Residents85
Percent Occupied77%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsResident
In HospitalNo
Continuing Care Retirement CommunityYes
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for Clark Retirement Community

Clark Retirement Community was reviewed by Medicare to have a rating of 2 out of 5 stars.

About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of Michigan Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

June 29, 2017 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
---Payment DenialPayment denial for 39 days
FManyPotential for HarmHealth InspectionMake sure there is a pest control program to prevent/deal with mice, insects, or other pests.
FManyPotential for HarmHealth InspectionStore, cook, and serve food in a safe and clean way.
GFewActual HarmHealth InspectionEnsure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents.
GFewActual HarmHealth InspectionProvide necessary care and services to maintain or improve the highest well being of each resident .
ESomePotential for HarmHealth InspectionReasonably accommodate the needs and preferences of each resident.
ESomePotential for HarmHealth InspectionProvide care for residents in a way that maintains or improves their dignity and respect in full recognition of their individuality.
ESomePotential for HarmHealth InspectionPrepare food that is nutritional, appetizing, tasty, attractive, well-cooked, and at the right temperature.
ESomePotential for HarmHealth InspectionDevelop and implement policies for 1) screening and training employees; and the 2) prevention, identification, investigation, and reporting of any abuse, neglect, mistreatment and misappropriation of property.
ESomePotential for HarmHealth InspectionHave a program that investigates, controls and keeps infection from spreading.
ESomePotential for HarmHealth Inspection1) Hire only people with no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents.
ESomePotential for HarmHealth InspectionKeep accurate, complete and organized clinical records on each resident that meet professional standards.
DFewPotential for HarmHealth InspectionConduct initial and periodic assessments of each resident's functional capacity.
DFewPotential for HarmHealth InspectionAssure that each residents assessment is updated at least once every 3 months.
DFewPotential for HarmHealth InspectionDevelop a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
DFewPotential for HarmHealth InspectionEnsure services provided by the nursing facility meet professional standards of quality.
DFewPotential for HarmHealth InspectionProtect each resident from mistreatment, neglect and misappropriation of personal property.
DFewPotential for HarmHealth InspectionGive residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores.
DFewPotential for HarmHealth InspectionPost nurse staffing information/data on a daily basis.
DFewPotential for HarmHealth InspectionMaintain drug records and properly mark/label drugs and other similar products according to accepted professional standards.

May 10, 2016 - 4 years ago

 Residents AffectedSeveritySource/TypeDescription
---Fine$10,654 fine

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of Clark Retirement Community require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

2hr 45min
2hr 35min
ReportedExpected
CNA
1hr 10min
35min
ReportedExpected
LPN
35min
55min
ReportedExpected
RN
4hr 30min
4hr 10min
ReportedExpected
Total Nursing

This facility also provides approximately 25min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

83.0%
88.4%
88.4%
88.4%
92.2%
Q4 2016Q1 2017Q2 2017Q3 2017MI
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
100.0%
100.0%
88.2%
84.9%
92.7%
Q4 2016Q1 2017Q2 2017Q3 2017MI
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
73.9%
67.7%
66.7%
81.0%
50.8%
Q4 2016Q1 2017Q2 2017Q3 2017MI
Percentage of low risk long-stay residents who lose control of their bowels or bladder
8.1%
10.0%
14.7%
13.8%
22.3%
Q4 2016Q1 2017Q2 2017Q3 2017MI
Percentage of long-stay residents who received an antianxiety or hypnotic medication
13.5%
8.8%
29.0%
13.6%
17.9%
Q4 2016Q1 2017Q2 2017Q3 2017MI
Percentage of long-stay residents whose ability to move independently worsened
20.8%
22.2%
19.7%
23.3%
12.9%
Q4 2016Q1 2017Q2 2017Q3 2017MI
Percentage of long-stay residents who received an antipsychotic medication
8.3%
10.3%
12.3%
14.5%
13.9%
Q4 2016Q1 2017Q2 2017Q3 2017MI
Percentage of long-stay residents whose need for help with daily activities has increased
11.7%
13.8%
20.8%
17.1%
7.5%
Q4 2016Q1 2017Q2 2017Q3 2017MI
Percentage of long-stay residents who lose too much weight
11.1%
7.8%
4.9%
5.6%
6.1%
Q4 2016Q1 2017Q2 2017Q3 2017MI
Percentage of long-stay residents who self-report moderate to severe pain
0.0%
0.0%
6.5%
1.5%
5.8%
Q4 2016Q1 2017Q2 2017Q3 2017MI
Percentage of high risk long-stay residents with pressure ulcers
1.4%
1.3%
1.4%
1.4%
2.7%
Q4 2016Q1 2017Q2 2017Q3 2017MI
Percentage of long-stay residents who have depressive symptoms
3.9%
7.5%
9.9%
7.0%
3.4%
Q4 2016Q1 2017Q2 2017Q3 2017MI
Percentage of long-stay residents with a urinary tract infection
9.1%
7.4%
3.9%
4.1%
3.0%
Q4 2016Q1 2017Q2 2017Q3 2017MI
Percentage of long-stay residents experiencing one or more falls with major injury
1.2%
0.0%
0.0%
1.9%
2.1%
Q4 2016Q1 2017Q2 2017Q3 2017MI
Percentage of long-stay residents with a catheter inserted and left in their bladder
0.0%
0.0%
0.0%
0.0%
0.5%
Q4 2016Q1 2017Q2 2017Q3 2017MI
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

91.0%
87.7%
64.6%
45.8%
80.3%
Q4 2016Q1 2017Q2 2017Q3 2017MI
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
63.1%
82.3%
82.3%
82.3%
79.6%
Q4 2016Q1 2017Q2 2017Q3 2017MI
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
74.4%
71.7%
67.8%
61.0%
71.4%
Q4 2016Q1 2017Q2 2017Q3 2017MI
Percentage of short-stay residents who made improvements in function
42.2%
44.3%
29.2%
17.3%
15.6%
Q4 2016Q1 2017Q2 2017Q3 2017MI
Percentage of short-stay residents who self-report moderate to severe pain
0.0%
0.0%
0.0%
1.5%
1.5%
Q4 2016Q1 2017Q2 2017Q3 2017MI
Percentage of short-stay residents who newly received an antipsychotic medication
1.3%
1.4%
2.9%
1.5%
0.8%
Q4 2016Q1 2017Q2 2017Q3 2017MI
Percentage of short-stay residents with pressure ulcers that are new or worsened



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