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Spectrum Health Rehab And Nursing Center

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Reviews
Overall Rating 2.5 / 5.0 ★★★★★

  • ★★★★★ 7 months ago

    Avoid if possible. Too many unreal events to describe. Just awful. Update: I pulled my wife out of this facility because the care was completely sub-par. We stayed for some time because we thought she was getting decent therapy after our terrible vehicle accident. Towards the end, therapy decided to cut down on my wife's therapy hours, and could not provide me or the family with a good reason, other than they "could not justify their time." The management from the top down is a joke. Several other families that were there with us decided to pull their loved ones form the facility as well. The new facility we are at is top notch. The staff treats my wife with respect. They talk to her like normal human being, thank god. We went from having 1:16 nurse&aid/patient ratio to near 1:1 nurse&aid/patient ratio. Therapy is top notch as well. Instead of letting my wife sit in a bed for the majority of the day, and going through the motions with what little therapy they gave her, the new facility has her up and moving, or actively participating in something for nearly 6-8 hours a day. She is responding better than ever before. I can already see a change in her participation levels, as she is now starting to push herself. Spectrum, and your management you've lost sight of the most important part of health care and rehabilitation...the quality of life for your patients. Quit worrying about your goddamn inaccurate call-light response times, and terrible measures of effectiveness. Thank God we found a facility with people that care. Disclaimer: There were a handful of nurses, and aids at Spectrum who had great hearts, and did their best to take care of my wife and me. However, their talent and hard work is largely wasted on an employer and managers who are absolutely disgusting. For those of you that helped us, you know who you are. For all others, I pray you or your family members never have to end up in your facility.

  • ★★★★★ a year ago

    The rehab here is top notch. The nursing part however is absolute garbage. They can help you get moving again thanks to the wonderful therapists, if the nurses don't find a way to kill you first. If you press a call light be prepared to wait 20 minutes for an assistant to come. They Will go get a nurse for you, but it will take another 20 minutes at least. They have about half as many nurses as they need, and they're building a BIGGER building to hold MORE patients! This place is all backwards.

  • ★★★★★ a year ago

    When my grandma broke her neck and needed extensive rehabilitation services they came through to assist her in her recovery. They worked night and day with her to bring her back on her feet and get her ready to come back home. Entire staff was very helpful and highly trained also the facility is very modern and well designed........... From my experience I'm willing to recommend it over any other Spectrum Health affiliated rehabilitation centers, I recommend it for its quality in care for its patients on short or long term basis.

  • ★★★★★ a year ago

    This place is a joke. My sister been in there for a week now had a knee replacement, and they was supposed to have a riser for toilet seat. Well it's been a week, and she still DON'T have it. You call the nurse button, it takes a hour for them to come in. Never would I recommend this place. BAD SERVICE! We are taking her out of this place tomorrow.

  • ★★★★★ 8 months ago

    Left laying in urine and feces numerous times, poor or no responses to call lights many times over, poor follow through in overall care; incomplete discharge planning

About Spectrum Health Rehab And Nursing Center

General Information

Legal Business NameSpectrum Health Continuing Care Center
Ownership TypeNon Profit - Corporation
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareJanuary 1, 1967 ()
Capacity165
Residents127
Percent Occupied77%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsBoth
In HospitalNo
Continuing Care Retirement CommunityNo
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for Spectrum Health Rehab And Nursing Center

Spectrum Health Rehab And Nursing Center
was reviewed by to have a rating of 4 out of 5. About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of Michigan Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

November 21, 2016 - 12 months ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaintEnsure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents.

February 10, 2016 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
ESomePotential for HarmHealth InspectionHave a program that investigates, controls and keeps infection from spreading.
ESomePotential for HarmHealth InspectionMake sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
ESomePotential for HarmHealth InspectionProvide care for residents in a way that maintains or improves their dignity and respect in full recognition of their individuality.
ESomePotential for HarmHealth InspectionStore, cook, and serve food in a safe and clean way.
ESomePotential for HarmHealth InspectionEnsure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents.
DFewPotential for HarmHealth InspectionHave enough outside ventilation via a window or mechanical ventilation, or both.
DFewPotential for HarmHealth InspectionMaintain drug records and properly mark/label drugs and other similar products according to accepted professional standards.

January 11, 2016 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
ESomePotential for HarmComplaintMaintain drug records and properly mark/label drugs and other similar products according to accepted professional standards.
DFewPotential for HarmComplaintEnsure services provided by the nursing facility meet professional standards of quality.

July 1, 2015 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
GFewActual HarmComplaintEnsure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents.
DFewPotential for HarmComplaintDevelop and implement policies for 1) screening and training employees; and the 2) prevention, identification, investigation, and reporting of any abuse, neglect, mistreatment and misappropriation of property.
DFewPotential for HarmComplaint1) Hire only people with no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents.

March 12, 2015 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
ESomePotential for HarmHealth InspectionKeep the rate of medication errors (wrong drug, wrong dose, wrong time) to less than 5%.
CManyPotential for Minimal HarmComplaint+InspectionStore, cook, and serve food in a safe and clean way.
DFewPotential for HarmHealth InspectionProvide routine and emergency drugs through a licensed pharmacist and only under the general supervision of a licensed nurse.
DFewPotential for HarmHealth InspectionEnsure that each resident's 1) entire drug/medication regimen is free from unnecessary drugs; and 2) is managed and monitored to achieve highest level of well-being.
DFewPotential for HarmHealth InspectionEnsure services provided by the nursing facility meet professional standards of quality.
DFewPotential for HarmHealth InspectionKeep each resident free from physical restraints, unless needed for medical treatment.

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of Spectrum Health Rehab And Nursing Center require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

2hr 30min
2hr 40min
ReportedExpected
CNA
1hr 20min
45min
ReportedExpected
LPN
1hr 5min
1hr 10min
ReportedExpected
RN
4hr 55min
4hr 30min
ReportedExpected
Total Nursing

This facility also provides approximately 1hr 35min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

96.0%
94.4%
94.4%
94.4%
92.2%
Q4 2015Q1 2016Q2 2016Q3 2016MI
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
98.3%
96.4%
97.2%
97.0%
93.1%
Q4 2015Q1 2016Q2 2016Q3 2016MI
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
57.1%
55.6%
60.6%
53.1%
49.7%
Q4 2015Q1 2016Q2 2016Q3 2016MI
Percentage of low risk long-stay residents who lose control of their bowels or bladder
26.2%
23.5%
25.3%
22.1%
22.6%
Q4 2015Q1 2016Q2 2016Q3 2016MI
Percentage of long-stay residents who received an antianxiety or hypnotic medication
26.8%
20.0%
11.8%
19.8%
17.5%
Q4 2015Q1 2016Q2 2016Q3 2016MI
Percentage of long-stay residents whose ability to move independently worsened
15.5%
17.3%
15.3%
13.8%
13.1%
Q4 2015Q1 2016Q2 2016Q3 2016MI
Percentage of long-stay residents who received an antipsychotic medication
12.9%
16.0%
13.0%
9.4%
14.1%
Q4 2015Q1 2016Q2 2016Q3 2016MI
Percentage of long-stay residents whose need for help with daily activities has increased
18.5%
20.5%
24.2%
24.6%
7.7%
Q4 2015Q1 2016Q2 2016Q3 2016MI
Percentage of long-stay residents who self-report moderate to severe pain
5.3%
6.4%
7.8%
5.1%
7.7%
Q4 2015Q1 2016Q2 2016Q3 2016MI
Percentage of long-stay residents who lose too much weight
2.0%
3.2%
5.8%
6.8%
5.8%
Q4 2015Q1 2016Q2 2016Q3 2016MI
Percentage of high risk long-stay residents with pressure ulcers
12.9%
12.6%
15.3%
14.3%
3.0%
Q4 2015Q1 2016Q2 2016Q3 2016MI
Percentage of long-stay residents who have depressive symptoms
8.0%
7.3%
5.8%
11.2%
4.0%
Q4 2015Q1 2016Q2 2016Q3 2016MI
Percentage of long-stay residents with a urinary tract infection
0.0%
0.0%
0.0%
0.0%
2.9%
Q4 2015Q1 2016Q2 2016Q3 2016MI
Percentage of long-stay residents experiencing one or more falls with major injury
1.7%
3.0%
6.3%
6.1%
3.0%
Q4 2015Q1 2016Q2 2016Q3 2016MI
Percentage of long-stay residents with a catheter inserted and left in their bladder
7.8%
10.7%
12.3%
14.9%
0.7%
Q4 2015Q1 2016Q2 2016Q3 2016MI
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

91.3%
90.7%
88.8%
90.4%
80.4%
Q4 2015Q1 2016Q2 2016Q3 2016MI
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
90.0%
85.5%
85.5%
85.5%
79.7%
Q4 2015Q1 2016Q2 2016Q3 2016MI
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
72.1%
68.4%
56.9%
57.6%
70.2%
Q4 2015Q1 2016Q2 2016Q3 2016MI
Percentage of short-stay residents who made improvements in function
47.7%
50.5%
47.8%
44.5%
17.4%
Q4 2015Q1 2016Q2 2016Q3 2016MI
Percentage of short-stay residents who self-report moderate to severe pain
0.6%
0.6%
0.7%
1.9%
1.7%
Q4 2015Q1 2016Q2 2016Q3 2016MI
Percentage of short-stay residents who newly received an antipsychotic medication
1.1%
0.4%
0.0%
0.0%
1.0%
Q4 2015Q1 2016Q2 2016Q3 2016MI
Percentage of short-stay residents with pressure ulcers that are new or worsened



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