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St Joseph's Healthcare Center

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Reviews
Overall Rating 2.5 / 5.0 ★★★★★

  • Mary Wilson
    ★★★★★ 2 months ago

    My mother is there this place is borderline awful and they don't even answer the damn phone the nursing station never picks up. My mother clothes have come up missing so i brought more. Then they told my husband i shouldn't buy her nice things because they will come up missing told my husband to tell me to get her clothing from the used store so it will not be taken by the people who do the laundry. Looking to see if i can place her somewhere else majority of the nursing staff dont care they just there for a paycheck they need to get better staff. Only a few and i can count on my fingers truly care about the resident there

  • Rosa Cherry
    ★★★★★ 5 months ago

    I am going home today 4/2/17. I came to ST. Joseph on my birthday. The entire staff welcomed me with kindness, they gave me a cake and a birthday card. This facility have alot to do, they kept me from getting bored. The nurses and the management team were really pleasant. The administrator answered all my questions and was very kind. Trina in guest relations gave me big hugs along with the rest of the staff, They really make you feel comfortable. The therapy department worked me hard and now I am able to go home. Iwould like to thank the entire staff for theur help. I would recommend ST. Joseph to anyone looking for good, quality care. The facility is also very clean. Thank God for the caring staff there. Ms. Cherry

  • Sassy Green
    ★★★★★ 11 months ago

    Good Afternoon, This morning while speaking with my brother Odis Dale Dennis over the phone, I casually inquired about your facilities and the staff. He expressed one particular nurse was not very kind and her attitude radiated - I don't want to be here. For example, he was asleep and woke up to find his food in front of him - cold. After such and to add fuel to the fire, this nurse was rushing him to complete his meal. In another incident, he also mentioned her tone when answering questions is brash and curt. I'm sure there are other issues - who is to say. In my opinion, these attitudes and behaviors are unacceptable especially around the feeble. Just hearing his short story, it appears this young lady would whether be working from home, at Disney World or a Supermarket. It's imperative that we realize we all must enter our golden years - if we keep living. We need to take a minute out of our schedule(s) and imagine us in their shoes. After such, ask yourself this profound question "would I want to be treated like this? This is a real easy question. I understand we all have bad days - I get that. However, when you working with the disable, etc. and you feel mind is in a relaxed mode at home in front of the TV eating and relaxing, you may want to consider taking a stress day - it's ok to do this. My recommendation and if at all possible, he can be assigned another nurse. I don't trust that she will take lightly to constructive criticism. Thanks for you support and I look forward to hearing from you. Very Respectfully, Master Sergeant Brenda Dennis

  • Tanischia Crawford
    ★★★★★ 9 months ago

    Not impressed AT ALL! For those that don't like the facility due to one reason or another it seems that the "Owner" has the same response, "We are working on it, give us ideas, email so an so." It does stink in there, the beds are broke down, it just seems old an decrepit. The picture they have up of one of the bed areas is a lie cause when you just walk through the hallway an look in rooms all you see is a bunch of beds piled in there no privacy nothing. Those pictures are a lie except the sign outside the bldg, thats rhe only truthful thing about their pictures. Like its a hospital turned er room only on the brinks of closing, not a place I myself would want to be let alone one of my family members. It seems like my mother in law was just thrown in the bed not propped good, pillow not comfortably put under her head feet dang near fall over the foot of the bed. Was there for some hrs an the staff had not acknowledged her, gave her water, food or nothing. Owner you been in business long enough to know that when you yourself walk in there that it is not acceptable an if you think it is then you no longer need to be in business or in this field. In just a few days she'll be in a better place.

  • Shennia Bryant
    ★★★★★ 7 months ago

    Horrible place, almost killed my mom. Should be closed down.

About St Joseph's Healthcare Center

General Information

Legal Business NameColonial Health Care Center, LLC
Ownership TypeFor Profit - Corporation
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareNovember 1, 1978 (39 years)
Capacity169
Residents148
Percent Occupied88%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsResident
In HospitalNo
Continuing Care Retirement CommunityNo
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for St Joseph's Healthcare Center

St Joseph's Healthcare Center
was reviewed by Medicare to have a rating of 1 out of 5. About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of Michigan Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

September 28, 2016 - 14 months ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaintEnsure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents.

July 15, 2016 - 16 months ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaintMaintain drug records and properly mark/label drugs and other similar products according to accepted professional standards.

March 3, 2016 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
FManyPotential for HarmHealth InspectionStore, cook, and serve food in a safe and clean way.
FManyPotential for HarmHealth InspectionKeep all essential equipment working safely.
ESomePotential for HarmHealth InspectionGive proper treatment to residents with feeding tubes to prevent problems (such as aspiration pneumonia, diarrhea, vomiting, dehydration, metabolic abnormalities, nasal-pharyngeal ulcers) and help restore eating skills, if possible.
ESomePotential for HarmHealth InspectionAssist those residents who need help with eating/drinking, grooming and personal and oral hygiene.
ESomePotential for HarmHealth InspectionHave enough nurses to care for every resident in a way that maximizes the resident's well being.
ESomePotential for HarmHealth InspectionSet up an ongoing quality assessment and assurance group to review quality deficiencies quarterly, and develop corrective plans of action.
ESomePotential for HarmHealth InspectionKeep the rate of medication errors (wrong drug, wrong dose, wrong time) to less than 5%.
DFewPotential for HarmHealth InspectionMaintain drug records and properly mark/label drugs and other similar products according to accepted professional standards.
DFewPotential for HarmHealth InspectionHave a program that investigates, controls and keeps infection from spreading.
DFewPotential for HarmHealth InspectionProperly care for residents needing special services, including: injections, colostomy, ureostomy, ileostomy, tracheostomy care, tracheal suctioning, respiratory care, foot care, and prostheses.
DFewPotential for HarmHealth InspectionDevelop a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
DFewPotential for HarmHealth InspectionReasonably accommodate the needs and preferences of each resident.
DFewPotential for HarmHealth InspectionKeep residents' personal and medical records private and confidential.
DFewPotential for HarmHealth InspectionEnsure services provided by the nursing facility meet professional standards of quality.
DFewPotential for HarmHealth InspectionProvide necessary care and services to maintain or improve the highest well being of each resident .
DFewPotential for HarmHealth InspectionEnsure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents.
BSomePotential for Minimal HarmHealth InspectionProvide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms.

January 15, 2016 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
GFewActual HarmComplaintImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

June 25, 2015 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaintKeep accurate, complete and organized clinical records on each resident that meet professional standards.
DFewPotential for HarmComplaintMake sure that doctors see a resident's plan of care at every visit and make notes about progress and orders in writing.
DFewPotential for HarmComplaintProvide necessary care and services to maintain or improve the highest well being of each resident .

June 2, 2015 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaintProvide medically-related social services to help each resident achieve the highest possible quality of life.

April 9, 2015 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmHealth InspectionProtect each resident from all abuse, physical punishment, and involuntary separation from others.
DFewPotential for HarmHealth InspectionEnsure that each resident who enters the nursing home without a catheter is not given a catheter, unless medically necessary, and that incontinent patients receive proper services to prevent urinary tract infections and restore normal bladder functions.
BSomePotential for Minimal HarmHealth InspectionProvide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms.

March 10, 2015 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaintKeep accurate, complete and organized clinical records on each resident that meet professional standards.
DFewPotential for HarmComplaintDevelop and implement policies for 1) screening and training employees; and the 2) prevention, identification, investigation, and reporting of any abuse, neglect, mistreatment and misappropriation of property.

March 21, 2014 - 4 years ago

 Residents AffectedSeveritySource/TypeDescription
---Fine$9,653 fine

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of St Joseph's Healthcare Center require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

1hr 55min
2hr 15min
ReportedExpected
CNA
1hr 5min
35min
ReportedExpected
LPN
20min
60min
ReportedExpected
RN
3hr 20min
3hr 50min
ReportedExpected
Total Nursing

This facility also provides approximately 30min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

49.7%
54.0%
54.0%
54.0%
92.2%
Q4 2015Q1 2016Q2 2016Q3 2016MI
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
19.0%
27.3%
25.6%
25.6%
93.1%
Q4 2015Q1 2016Q2 2016Q3 2016MI
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
42.3%
40.0%
44.3%
38.7%
49.7%
Q4 2015Q1 2016Q2 2016Q3 2016MI
Percentage of low risk long-stay residents who lose control of their bowels or bladder
20.9%
16.8%
12.6%
15.8%
22.6%
Q4 2015Q1 2016Q2 2016Q3 2016MI
Percentage of long-stay residents who received an antianxiety or hypnotic medication
25.2%
21.7%
22.3%
17.6%
17.5%
Q4 2015Q1 2016Q2 2016Q3 2016MI
Percentage of long-stay residents whose ability to move independently worsened
14.2%
10.9%
13.6%
12.6%
13.1%
Q4 2015Q1 2016Q2 2016Q3 2016MI
Percentage of long-stay residents who received an antipsychotic medication
8.0%
15.0%
14.3%
15.0%
14.1%
Q4 2015Q1 2016Q2 2016Q3 2016MI
Percentage of long-stay residents whose need for help with daily activities has increased
8.3%
8.8%
10.7%
9.2%
7.7%
Q4 2015Q1 2016Q2 2016Q3 2016MI
Percentage of long-stay residents who self-report moderate to severe pain
10.1%
10.2%
7.3%
7.0%
7.7%
Q4 2015Q1 2016Q2 2016Q3 2016MI
Percentage of long-stay residents who lose too much weight
14.3%
13.4%
14.7%
15.8%
5.8%
Q4 2015Q1 2016Q2 2016Q3 2016MI
Percentage of high risk long-stay residents with pressure ulcers
0.8%
0.0%
0.0%
0.0%
3.0%
Q4 2015Q1 2016Q2 2016Q3 2016MI
Percentage of long-stay residents who have depressive symptoms
4.3%
2.3%
2.4%
1.6%
4.0%
Q4 2015Q1 2016Q2 2016Q3 2016MI
Percentage of long-stay residents with a urinary tract infection
4.2%
4.5%
1.6%
1.6%
2.9%
Q4 2015Q1 2016Q2 2016Q3 2016MI
Percentage of long-stay residents experiencing one or more falls with major injury
5.3%
3.8%
3.7%
3.1%
3.0%
Q4 2015Q1 2016Q2 2016Q3 2016MI
Percentage of long-stay residents with a catheter inserted and left in their bladder
0.7%
0.0%
0.0%
0.0%
0.7%
Q4 2015Q1 2016Q2 2016Q3 2016MI
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

9.2%
12.1%
10.8%
7.7%
80.4%
Q4 2015Q1 2016Q2 2016Q3 2016MI
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
18.5%
14.3%
14.3%
14.3%
79.7%
Q4 2015Q1 2016Q2 2016Q3 2016MI
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
63.1%
67.9%
71.5%
70.3%
70.2%
Q4 2015Q1 2016Q2 2016Q3 2016MI
Percentage of short-stay residents who made improvements in function
37.1%
36.2%
29.5%
34.5%
17.4%
Q4 2015Q1 2016Q2 2016Q3 2016MI
Percentage of short-stay residents who self-report moderate to severe pain
1.2%
0.0%
4.4%
2.5%
1.7%
Q4 2015Q1 2016Q2 2016Q3 2016MI
Percentage of short-stay residents who newly received an antipsychotic medication
0.0%
0.0%
0.7%
0.6%
1.0%
Q4 2015Q1 2016Q2 2016Q3 2016MI
Percentage of short-stay residents with pressure ulcers that are new or worsened



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