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Harold And Grace Upjohn Community Care Center

  1. Skilled Nursing Home Facilities
  2. Michigan
  3. Kalamazoo Skilled Nursing Home Facilities
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Reviews
Overall Rating 3.8 / 5.0 ★★★★★

  • amber sparks
    ★★★★★ 5 months ago

    Absolutely disgusted by the care given to a patient that went to the hospital from here. Such a shame to see someone's loved ones not treated with proper care.

  • Tanya Ericson
    ★★★★★ a year ago

    They did not notify immediate family when my uncle passed. They did not take care of his personnel possessions and lost his Rolex watch and other personal items. Do not leave any thing personal in this place it will get stolen or disposed of.

  • Brendan Foy
    ★★★★★ a year ago

  • Kathy Whitmore
    ★★★★★ 2 years ago

  • Ian
    ★★★★★ a year ago

About Harold And Grace Upjohn Community Care Center

General Information

Legal Business NameHarold And Grace Upjohn Community Care Center
Ownership TypeNon Profit - Corporation
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareJanuary 1, 1967 ()
Capacity118
Residents103
Percent Occupied87%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsBoth
In HospitalNo
Continuing Care Retirement CommunityYes
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for Harold And Grace Upjohn Community Care Center

Harold And Grace Upjohn Community Care Center was reviewed by Medicare to have a rating of 4 out of 5 stars.

About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of Michigan Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

August 30, 2017 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
FManyPotential for HarmHealth InspectionStore, cook, and serve food in a safe and clean way.
ESomePotential for HarmHealth InspectionProperly care for residents needing special services, including: injections, colostomy, ureostomy, ileostomy, tracheostomy care, tracheal suctioning, respiratory care, foot care, and prostheses.
ESomePotential for HarmHealth InspectionEnsure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents.
ESomePotential for HarmHealth InspectionMaintain drug records and properly mark/label drugs and other similar products according to accepted professional standards.
ESomePotential for HarmHealth InspectionHave a program that investigates, controls and keeps infection from spreading.
DFewPotential for HarmHealth InspectionKeep residents' personal and medical records private and confidential.
DFewPotential for HarmHealth InspectionTry to resolve each resident's complaints quickly.
DFewPotential for HarmHealth InspectionKeep each resident free from physical restraints, unless needed for medical treatment.
DFewPotential for HarmHealth InspectionProvide care for residents in a way that maintains or improves their dignity and respect in full recognition of their individuality.
DFewPotential for HarmHealth InspectionProvide necessary care and services to maintain or improve the highest well being of each resident .
DFewPotential for HarmHealth InspectionEnsure that each resident's 1) entire drug/medication regimen is free from unnecessary drugs; and 2) is managed and monitored to achieve highest level of well-being.
DFewPotential for HarmHealth InspectionKeep accurate, complete and organized clinical records on each resident that meet professional standards.

July 26, 2017 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
ESomePotential for HarmComplaintProvide a safe, clean, comfortable and home-like environment; and allow residents to use personal belongings to the extent possible.
DFewPotential for HarmComplaintDevelop a post-discharge plan with the resident and family for the resident's care after leaving the nursing home.

February 22, 2017 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
ESomePotential for HarmComplaintConduct initial and periodic assessments of each resident's functional capacity.
ESomePotential for HarmComplaintProvide medically-related social services to help each resident achieve the highest possible quality of life.
ESomePotential for HarmComplaintDevelop a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
DFewPotential for HarmComplaintDevelop and implement policies for 1) screening and training employees; and the 2) prevention, identification, investigation, and reporting of any abuse, neglect, mistreatment and misappropriation of property.

August 28, 2015 - 4 years ago

 Residents AffectedSeveritySource/TypeDescription
---Fine$14,365 fine

April 22, 2015 - 5 years ago

 Residents AffectedSeveritySource/TypeDescription
---Fine$28,318 fine

February 6, 2015 - 5 years ago

 Residents AffectedSeveritySource/TypeDescription
---Fine$9,360 fine

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of Harold And Grace Upjohn Community Care Center require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

2hr 45min
2hr 25min
ReportedExpected
CNA
45min
35min
ReportedExpected
LPN
1hr 5min
60min
ReportedExpected
RN
4hr 30min
3hr 60min
ReportedExpected
Total Nursing

This facility also provides approximately 35min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

96.5%
90.9%
90.9%
90.9%
92.2%
Q4 2016Q1 2017Q2 2017Q3 2017MI
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
92.9%
95.1%
100.0%
100.0%
92.7%
Q4 2016Q1 2017Q2 2017Q3 2017MI
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
54.5%
54.8%
32.3%
39.3%
50.8%
Q4 2016Q1 2017Q2 2017Q3 2017MI
Percentage of low risk long-stay residents who lose control of their bowels or bladder
18.1%
15.9%
18.3%
17.1%
22.3%
Q4 2016Q1 2017Q2 2017Q3 2017MI
Percentage of long-stay residents who received an antianxiety or hypnotic medication
21.0%
14.0%
12.3%
19.2%
17.9%
Q4 2016Q1 2017Q2 2017Q3 2017MI
Percentage of long-stay residents whose ability to move independently worsened
3.6%
6.2%
10.0%
12.5%
12.9%
Q4 2016Q1 2017Q2 2017Q3 2017MI
Percentage of long-stay residents who received an antipsychotic medication
15.7%
19.7%
18.8%
26.7%
13.9%
Q4 2016Q1 2017Q2 2017Q3 2017MI
Percentage of long-stay residents whose need for help with daily activities has increased
12.9%
8.9%
6.2%
7.5%
7.5%
Q4 2016Q1 2017Q2 2017Q3 2017MI
Percentage of long-stay residents who lose too much weight
3.6%
1.3%
1.4%
9.6%
6.1%
Q4 2016Q1 2017Q2 2017Q3 2017MI
Percentage of long-stay residents who self-report moderate to severe pain
3.5%
1.8%
5.9%
1.9%
5.8%
Q4 2016Q1 2017Q2 2017Q3 2017MI
Percentage of high risk long-stay residents with pressure ulcers
2.4%
3.8%
2.5%
3.8%
2.7%
Q4 2016Q1 2017Q2 2017Q3 2017MI
Percentage of long-stay residents who have depressive symptoms
0.0%
0.0%
1.2%
1.2%
3.4%
Q4 2016Q1 2017Q2 2017Q3 2017MI
Percentage of long-stay residents with a urinary tract infection
1.2%
1.2%
1.2%
1.2%
3.0%
Q4 2016Q1 2017Q2 2017Q3 2017MI
Percentage of long-stay residents experiencing one or more falls with major injury
2.9%
4.1%
1.0%
0.9%
2.1%
Q4 2016Q1 2017Q2 2017Q3 2017MI
Percentage of long-stay residents with a catheter inserted and left in their bladder
0.0%
0.0%
0.0%
0.0%
0.5%
Q4 2016Q1 2017Q2 2017Q3 2017MI
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

77.2%
88.5%
97.4%
98.2%
80.3%
Q4 2016Q1 2017Q2 2017Q3 2017MI
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
95.3%
89.0%
89.0%
89.0%
79.6%
Q4 2016Q1 2017Q2 2017Q3 2017MI
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
66.7%
64.2%
57.9%
55.1%
71.4%
Q4 2016Q1 2017Q2 2017Q3 2017MI
Percentage of short-stay residents who made improvements in function
19.7%
17.1%
22.1%
27.6%
15.6%
Q4 2016Q1 2017Q2 2017Q3 2017MI
Percentage of short-stay residents who self-report moderate to severe pain
0.0%
0.7%
0.7%
0.8%
1.5%
Q4 2016Q1 2017Q2 2017Q3 2017MI
Percentage of short-stay residents who newly received an antipsychotic medication
0.0%
0.5%
0.9%
2.5%
0.8%
Q4 2016Q1 2017Q2 2017Q3 2017MI
Percentage of short-stay residents with pressure ulcers that are new or worsened



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