Search for Skilled Nursing by ZIP Code:  :

Heartland Health Care Center - Livonia Ne

  1. Home
  2. Skilled Nursing Home Facilities Directory
  3. Michigan (MI)
  4. Livonia
Full Name

Phone Number

Email Address

City of interest
We value your privacy. By clicking, you agree to the terms and conditions of our privacy policy. You also consent that we can reach out to you using a phone system that can auto-dial numbers. Your consent is not required to use our service.

Search for nursing homes in your area

ZIP:

Reviews
Overall Rating 3.7 / 5.0 ★★★★★

  • Linda Hatcher-Wilson
    ★★★★★ 2 weeks ago

    My mother received excellent care from the Nursing staff at this facility. I can't say enough about Ken, who specializes in wound care, and did an amazing job with caring for a Stage IV bedsore she got at another facility. Despite what doctors said, the wound grew smaller under his care, and is healing. I have moved my mom home for palliative care and to be with her family, but I will always remember the special care she got from the Nurses and C.N.A.s there. The Administration, including Admissions, Business and the Physical Therapy, Nutrition and Social Work departments are staffed by wonderfully caring and compassionate individuals. The facility is very clean and the residents are well cared for there, as well.

  • Joyce Ivory
    ★★★★★ 5 months ago

    Just having a loved one needing to be admitted to a facility like Heartland is stressful, scary, and life changing. But I have witnessed dedication and compassion, professionalism and humanism from every department. My brother is improving in ways some had thought not possible. I thank the staff of Heartland Livonia for their support and encouragement of him and I.

  • kim meyer
    ★★★★★ 5 months ago

    Recently spent 3 weeks at this facility. Nursing staff and and Therapy staff was great! All staff was very caring and knowledgeable and Administration staff helped my transitions from hospital to their facility to home go smoothly. Would definitely recommend this facility!

  • Sylvia Hall
    ★★★★★ 3 months ago

    My father is in this facility. I'm looking to get him transferred out ASAP. The nurses take 30 mins+ to answer call lights. It took them 2 days for my father to meet a social worker and tell him about his care. The nurses are not knowledgeable about their patients. I heard my dads roommate complaining about him not having a bath in almost a week. Whenever he needs adjusting in his bed or pain medication he has to call me to call them or come up there so he can get attention. I could go on but just know after this experience I wouldn't recommend my dog to come here.

  • Herbert Ivory
    ★★★★★ 5 months ago

    The positive staff from the top to the bottom.Facility is always clean and fresh.Staff relates well to patients and families .I have never observed any unhappy family members.The staff is proactive and react quickly when a problem is brought to their attention. This choice of a facility was a great one for my brother-in-law and the family.Thanks for asking for my input.

About Heartland Health Care Center - Livonia Ne

General Information

Legal Business NameHeartland-Dorvin Of Livonia Mi LLC
Ownership TypeFor Profit - Corporation
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareJanuary 1, 1979 (39 years)
Capacity110
Residents97
Percent Occupied88%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsResident
In HospitalNo
Continuing Care Retirement CommunityNo
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for Heartland Health Care Center - Livonia Ne

Heartland Health Care Center - Livonia Ne
was reviewed by Medicare to have a rating of 2 out of 5. About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of Michigan Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

November 1, 2016 - 13 months ago

 Residents AffectedSeveritySource/TypeDescription
GFewActual HarmComplaintProvide necessary care and services to maintain or improve the highest well being of each resident .
DFewPotential for HarmComplaintEnsure residents have the right to have a choice over activities, their schedules, and health care according to their interests, assessments, and plans of care.
DFewPotential for HarmComplaintDevelop and implement policies for 1) screening and training employees; and the 2) prevention, identification, investigation, and reporting of any abuse, neglect, mistreatment and misappropriation of property.

June 22, 2016 - 17 months ago

 Residents AffectedSeveritySource/TypeDescription
ESomePotential for HarmHealth InspectionMake sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
ESomePotential for HarmHealth InspectionHave enough nurses to care for every resident in a way that maximizes the resident's well being.
DFewPotential for HarmComplaint+InspectionGive the resident's representative the ability to exercise the resident's rights.
DFewPotential for HarmComplaint+InspectionTell the resident or the residents representative in writing how long the nursing home will hold the residents bed in cases of transfer to a hospital or therapeutic leave.
DFewPotential for HarmHealth InspectionMaintain drug records and properly mark/label drugs and other similar products according to accepted professional standards.
DFewPotential for HarmHealth InspectionProvide routine and 24-hour emergency dental care for each resident.
DFewPotential for HarmHealth InspectionHire sufficient dietary support personnel.
DFewPotential for HarmHealth InspectionMake sure menus meet the resident's nutritional needs and that there is a prepared menu by which nutritious meals have been planned for the resident and followed.
DFewPotential for HarmHealth InspectionGive residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores.

February 3, 2016 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
---Fine$6,143 fine

June 5, 2015 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
ESomePotential for HarmHealth InspectionHave a program that investigates, controls and keeps infection from spreading.
DFewPotential for HarmHealth InspectionMake sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
DFewPotential for HarmHealth InspectionKeep accurate, complete and organized clinical records on each resident that meet professional standards.
DFewPotential for HarmHealth InspectionStore, cook, and serve food in a safe and clean way.
DFewPotential for HarmHealth InspectionEnsure that each resident who enters the nursing home without a catheter is not given a catheter, unless medically necessary, and that incontinent patients receive proper services to prevent urinary tract infections and restore normal bladder functions.
DFewPotential for HarmHealth InspectionEnsure that residents are safe from serious medication errors.
DFewPotential for HarmHealth InspectionProvide care by qualified persons according to each resident's written plan of care.

July 11, 2014 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
---Fine$8,873 fine

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of Heartland Health Care Center - Livonia Ne require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

1hr 55min
2hr 30min
ReportedExpected
CNA
1hr 5min
45min
ReportedExpected
LPN
50min
1hr 15min
ReportedExpected
RN
3hr 50min
4hr 30min
ReportedExpected
Total Nursing

This facility also provides approximately 25min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

100.0%
98.6%
98.6%
98.6%
92.2%
Q4 2015Q1 2016Q2 2016Q3 2016MI
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
76.6%
80.0%
82.4%
81.9%
93.1%
Q4 2015Q1 2016Q2 2016Q3 2016MI
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
47.8%
54.2%
52.2%
58.1%
49.7%
Q4 2015Q1 2016Q2 2016Q3 2016MI
Percentage of low risk long-stay residents who lose control of their bowels or bladder
33.3%
27.3%
21.9%
26.9%
22.6%
Q4 2015Q1 2016Q2 2016Q3 2016MI
Percentage of long-stay residents who received an antianxiety or hypnotic medication
21.5%
13.5%
17.5%
10.7%
17.5%
Q4 2015Q1 2016Q2 2016Q3 2016MI
Percentage of long-stay residents whose ability to move independently worsened
6.9%
7.8%
6.6%
7.7%
13.1%
Q4 2015Q1 2016Q2 2016Q3 2016MI
Percentage of long-stay residents who received an antipsychotic medication
25.0%
13.6%
17.5%
16.7%
14.1%
Q4 2015Q1 2016Q2 2016Q3 2016MI
Percentage of long-stay residents whose need for help with daily activities has increased
1.7%
3.2%
6.9%
2.5%
7.7%
Q4 2015Q1 2016Q2 2016Q3 2016MI
Percentage of long-stay residents who self-report moderate to severe pain
6.3%
5.9%
5.9%
0.0%
7.7%
Q4 2015Q1 2016Q2 2016Q3 2016MI
Percentage of long-stay residents who lose too much weight
8.5%
10.2%
12.0%
14.3%
5.8%
Q4 2015Q1 2016Q2 2016Q3 2016MI
Percentage of high risk long-stay residents with pressure ulcers
0.0%
3.1%
0.0%
0.0%
3.0%
Q4 2015Q1 2016Q2 2016Q3 2016MI
Percentage of long-stay residents who have depressive symptoms
0.0%
4.4%
0.0%
0.0%
4.0%
Q4 2015Q1 2016Q2 2016Q3 2016MI
Percentage of long-stay residents with a urinary tract infection
1.6%
1.4%
1.5%
1.4%
2.9%
Q4 2015Q1 2016Q2 2016Q3 2016MI
Percentage of long-stay residents experiencing one or more falls with major injury
6.7%
8.4%
6.4%
4.3%
3.0%
Q4 2015Q1 2016Q2 2016Q3 2016MI
Percentage of long-stay residents with a catheter inserted and left in their bladder
0.0%
0.0%
0.0%
0.0%
0.7%
Q4 2015Q1 2016Q2 2016Q3 2016MI
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

75.6%
87.8%
90.0%
73.6%
80.4%
Q4 2015Q1 2016Q2 2016Q3 2016MI
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
88.2%
90.4%
90.4%
90.4%
79.7%
Q4 2015Q1 2016Q2 2016Q3 2016MI
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
72.7%
79.6%
77.1%
72.2%
70.2%
Q4 2015Q1 2016Q2 2016Q3 2016MI
Percentage of short-stay residents who made improvements in function
12.7%
7.7%
6.8%
4.8%
17.4%
Q4 2015Q1 2016Q2 2016Q3 2016MI
Percentage of short-stay residents who self-report moderate to severe pain
3.2%
2.6%
2.0%
1.5%
1.7%
Q4 2015Q1 2016Q2 2016Q3 2016MI
Percentage of short-stay residents who newly received an antipsychotic medication
1.4%
1.7%
1.1%
0.9%
1.0%
Q4 2015Q1 2016Q2 2016Q3 2016MI
Percentage of short-stay residents with pressure ulcers that are new or worsened



Some page content retrieved from Google Places