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Marycrest Manor

  1. Skilled Nursing Home Facilities
  2. Michigan
  3. Livonia Skilled Nursing Home Facilities
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Reviews
Overall Rating 3.2 / 5.0 ★★★★★

  • Angela Petersen
    ★★★★★ 2 months ago

    When we were told that my mother had to enter rehab, we checked out a number of places and Marycrest was at the top of our list. The PT and OT staff were great to work with and we could see tangible improvements in my mother's capabilities. Some of the aides were very good and caring, but overall, the staffing levels seemed too low. My mother often had to wait up to an hour for someone to help her get changed and dressed in the morning. Mealtimes were frequently disorganized with residents having to wait quite a while for their meals.

  • Laurie Davis
    ★★★★★ in the last week

    Mother fell she told me. They did not. She lied in stool hours on end. Told when ask to get in chair make up your mind my back cant take this. Discharged with cream of chicken urine which I had complained about numerous times. I took her straight to her Dr for urinalysidshe is now in hospital . Next stop Medicare . This pla ce should be shut down

  • Dorene Brown
    ★★★★★ 8 months ago

    Very, very good nurses in the Mackinac part took very good care of my mom. The manager she was wonderful. We had came across a problem the manger and her team Transition Specialist took care of it very quiet we thank you for all the help you have given my mom. To all the team at Marycrest that put my mom back on her feet we give thanks to you and we will keep you in are prayers to continue to do a great job.

  • Laura Ford
    ★★★★★ 2 months ago

    The food is good and the physical therapy is good. The nurses are awful (dont seem to be trained right), the staff are rude (mainy the fron desk ladies). Looks can be deceiving. A great example of the nurse issue happend 4 times. She ran out of oxygen and we (the family members) found her huffing for air. Another time they gave her a new tank and didnt turn it on. PLEASE BE AWARE. THE STAFF DONT HELP WHEN THE PATIENTS ASK FOR HELP. A great example of this (I have many) was when an elderly person asked 5 workers for help buttering his toast and they would not help him. ALSO DONT EXPECK ANYTHING TO BE FAST. Took 23 minutes for someone to respond the the call button. I dont understand how this place has a 3 star rating. We have a family member there round the clock, please be aware when putting a loved one here. Holland side.

  • Hasina Nettles
    ★★★★★ 3 months ago

    Today is my mother's first day here after leaving the hospital. I press the button for assistance and while waiting I read the reviews, OMG, awful, I will let you know how the first days go

About Marycrest Manor

General Information

Legal Business NameTrinity Continuing Care Services
Ownership TypeNon Profit - Corporation
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareApril 26, 1967 ()
Capacity72
Residents59
Percent Occupied82%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsResident
In HospitalNo
Continuing Care Retirement CommunityYes
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for Marycrest Manor

Marycrest Manor was reviewed by Medicare to have a rating of 5 out of 5 stars.

About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of Michigan Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

March 22, 2017 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmHealth InspectionEnsure that each resident's 1) entire drug/medication regimen is free from unnecessary drugs; and 2) is managed and monitored to achieve highest level of well-being.
DFewPotential for HarmHealth InspectionEnsure that residents are safe from serious medication errors.

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of Marycrest Manor require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

2hr 60min
2hr 20min
ReportedExpected
CNA
1hr 45min
45min
ReportedExpected
LPN
1hr 50min
1hr 25min
ReportedExpected
RN
6hr 40min
4hr 30min
ReportedExpected
Total Nursing

This facility also provides approximately 1hr 20min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

100.0%
100.0%
100.0%
100.0%
92.2%
Q4 2016Q1 2017Q2 2017Q3 2017MI
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
97.1%
100.0%
97.0%
100.0%
92.7%
Q4 2016Q1 2017Q2 2017Q3 2017MI
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
-
-
-
-
50.8%
Q4 2016Q1 2017Q2 2017Q3 2017MI
* The data for this facility for some quarters is unavailable.
Percentage of low risk long-stay residents who lose control of their bowels or bladder
12.5%
11.5%
10.0%
10.0%
22.3%
Q4 2016Q1 2017Q2 2017Q3 2017MI
Percentage of long-stay residents who received an antianxiety or hypnotic medication
23.9%
18.8%
17.3%
23.6%
17.9%
Q4 2016Q1 2017Q2 2017Q3 2017MI
Percentage of long-stay residents whose ability to move independently worsened
3.0%
3.3%
3.0%
3.2%
12.9%
Q4 2016Q1 2017Q2 2017Q3 2017MI
Percentage of long-stay residents who received an antipsychotic medication
24.1%
21.7%
0.0%
11.5%
13.9%
Q4 2016Q1 2017Q2 2017Q3 2017MI
Percentage of long-stay residents whose need for help with daily activities has increased
6.2%
15.4%
3.6%
3.6%
7.5%
Q4 2016Q1 2017Q2 2017Q3 2017MI
Percentage of long-stay residents who lose too much weight
0.0%
0.0%
0.0%
3.3%
6.1%
Q4 2016Q1 2017Q2 2017Q3 2017MI
Percentage of long-stay residents who self-report moderate to severe pain
14.3%
11.1%
8.7%
0.0%
5.8%
Q4 2016Q1 2017Q2 2017Q3 2017MI
Percentage of high risk long-stay residents with pressure ulcers
0.0%
0.0%
0.0%
0.0%
2.7%
Q4 2016Q1 2017Q2 2017Q3 2017MI
Percentage of long-stay residents who have depressive symptoms
17.6%
10.0%
6.9%
13.8%
3.4%
Q4 2016Q1 2017Q2 2017Q3 2017MI
Percentage of long-stay residents with a urinary tract infection
2.9%
0.0%
0.0%
0.0%
3.0%
Q4 2016Q1 2017Q2 2017Q3 2017MI
Percentage of long-stay residents experiencing one or more falls with major injury
0.0%
0.0%
0.0%
0.0%
2.1%
Q4 2016Q1 2017Q2 2017Q3 2017MI
Percentage of long-stay residents with a catheter inserted and left in their bladder
0.0%
0.0%
0.0%
0.0%
0.5%
Q4 2016Q1 2017Q2 2017Q3 2017MI
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

94.6%
96.0%
97.9%
95.1%
80.3%
Q4 2016Q1 2017Q2 2017Q3 2017MI
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
91.0%
96.7%
96.7%
96.7%
79.6%
Q4 2016Q1 2017Q2 2017Q3 2017MI
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
64.0%
72.2%
80.7%
77.5%
71.4%
Q4 2016Q1 2017Q2 2017Q3 2017MI
Percentage of short-stay residents who made improvements in function
1.0%
0.9%
1.4%
1.3%
15.6%
Q4 2016Q1 2017Q2 2017Q3 2017MI
Percentage of short-stay residents who self-report moderate to severe pain
0.6%
0.4%
0.4%
0.0%
1.5%
Q4 2016Q1 2017Q2 2017Q3 2017MI
Percentage of short-stay residents who newly received an antipsychotic medication
0.8%
0.6%
0.5%
0.6%
0.8%
Q4 2016Q1 2017Q2 2017Q3 2017MI
Percentage of short-stay residents with pressure ulcers that are new or worsened



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