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Marshall Nursing And Rehabilitation Community

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  3. Marshall Skilled Nursing Home Facilities
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Reviews
Overall Rating 2.3 / 5.0 ★★★★★

  • Linda Livolsi
    ★★★★★ 6 months ago

    Only reason I gave this place 1 star is because there is no zero. Please be advised that they will send your loved one to a psych hospital in Indiana with no notice. They will not communicate with the family one bit but write horrible reports that you get to learn from a third party that recognizes family rights.

  • Veronica Holtz
    ★★★★★ 6 months ago

    No options for a worse rating. Run far away from this place. This is a sorry excuse of a care facility. Understaffed and they could care less for your loved ones. No form of communication with the family. Put your loved ones in adult diapers then let them sit in it until they feel like changing them. Do not know how this place stays open. Worst place I have seen, non caring and heartless.

  • Jenifer Mclain
    ★★★★★ 5 months ago

    My sister, was in hospice here and all of the nurses and caregivers made sure she was comfortable for her last days!

  • Ray Stone
    ★★★★★ 6 months ago

    My mother was taken here from Oaklawn Hospital in May and from the start was never a good experience. She was brought in at 430pm by ambulance from the hospital. She was taken to a room and left there. No one ever came in and talked to us. After an hour she had to use the bathroom and no one helped so she went in the restroom on her own. After that she came in and sat on the bed as more easy to sit only to be scolded by the nurse and told to not do anything without a helper. Well how was she or the family to know this as no one ever talked to us. After being in the home for 20 days they said she was able to be released to go home. After being home for a week she had to go back to the Nursing home. After being in the home 3 days they sent her to a psychiatric hospital in Indiana as they said she need help with being redirected and with medicine changes which that hospital could provide along with a locked facility (keep in mind that she is not mentally ill, she has Alzheimer's & Dementia). After being in the Psychiatric Hospital for 2 1/2 weeks she was sent back to Marshall and was there a week and a half before my dad was called to say they where having an ambulance come get mom and take her to Borgess hospital as she was not listening to the help and was being aggressive and hitting other patients (don't believe this was true though). Well the next day my dad was called and asked to come sign forms for her at the hospital - luckily he asked what part of the Borgess she was in and they said she is back here in Indiana at the Psychiatric Hospital. She has been there for 3 weeks and they basically see none of this behavior and say she acts like any other patient with Alzheimer's/ Dementia. Needless to say the reports that Marshall Nursing and Rehabilitation wrote have made it impossible for us to place mom in another home. This home is bad for telling the family anything as my father or any of the family was never informed of her behaviors. Not to mention her grandson had to help change her as no one else would. Been in several times and patients have asked to be taken to the restroom and they have been ignored or told have to wait and have been left waiting for a long time. I feel the CNA's work hard and are over worked and the nurses don't do a whole lot. Think twice before putting your loved one here and I wish you better luck then we ever had.

  • Chelle coy
    ★★★★★ 9 months ago

    Food is awful, the management staff never returns a call or follows up , seems to have huge turnover in employees. There are a few aids in the wings who are awesome , and some of them dont seem to care, just there to do a job.

About Marshall Nursing And Rehabilitation Community

General Information

Legal Business NameAtrium Marshall Inc.
Ownership TypeFor Profit - Corporation
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareMay 29, 1969 ()
Capacity60
Residents53
Percent Occupied88%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsResident
In HospitalNo
Continuing Care Retirement CommunityNo
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for Marshall Nursing And Rehabilitation Community

Marshall Nursing And Rehabilitation Community was reviewed by Medicare to have a rating of 1 out of 5 stars.

About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of Michigan Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

September 13, 2017 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
GFewActual HarmComplaintProvide necessary care and services to maintain or improve the highest well being of each resident .
GFewActual HarmComplaintEnsure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents.
ESomePotential for HarmComplaintAssure that each residents assessment is updated at least once every 3 months.
DFewPotential for HarmComplaintImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
DFewPotential for HarmComplaint1) Hire only people with no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents.
DFewPotential for HarmComplaintEnsure services provided by the nursing facility meet professional standards of quality.
DFewPotential for HarmComplaintKeep accurate, complete and organized clinical records on each resident that meet professional standards.

April 26, 2017 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
FManyPotential for HarmHealth InspectionSet up an ongoing quality assessment and assurance group to review quality deficiencies quarterly, and develop corrective plans of action.
ESomePotential for HarmHealth InspectionDevelop policies and procedures for influenza and pneumococcal immunizations.
CManyPotential for Minimal HarmHealth InspectionDispose of garbage and refuse properly.
DFewPotential for HarmHealth InspectionMake sure that doctors visit residents regularly, as required.
DFewPotential for HarmHealth Inspection1) Hire only people with no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents.
DFewPotential for HarmHealth InspectionDevelop and implement policies for 1) screening and training employees; and the 2) prevention, identification, investigation, and reporting of any abuse, neglect, mistreatment and misappropriation of property.
DFewPotential for HarmHealth InspectionEnsure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents.
BSomePotential for Minimal HarmHealth InspectionMaintain drug records and properly mark/label drugs and other similar products according to accepted professional standards.
BSomePotential for Minimal HarmHealth InspectionMake sure that a working call system is available in each resident's room or bathroom and bathing area.

April 10, 2017 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
---Fine$86,492 fine
---Payment DenialPayment denial for 19 days
JFewImmediate JeopardyComplaintProvide necessary care and services to maintain or improve the highest well being of each resident .
FManyPotential for HarmComplaintMake sure that the facility is administered in an acceptable way that maintains the well-being of each resident .
ESomePotential for HarmComplaintKeep accurate, complete and organized clinical records on each resident that meet professional standards.
DFewPotential for HarmComplaintImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of Marshall Nursing And Rehabilitation Community require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

2hr 10min
2hr 20min
ReportedExpected
CNA
40min
40min
ReportedExpected
LPN
30min
1hr 5min
ReportedExpected
RN
3hr 20min
4hr 10min
ReportedExpected
Total Nursing

This facility also provides approximately 35min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

97.8%
93.3%
93.3%
93.3%
92.2%
Q4 2016Q1 2017Q2 2017Q3 2017MI
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
95.2%
95.3%
95.0%
97.8%
92.7%
Q4 2016Q1 2017Q2 2017Q3 2017MI
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
-
-
-
-
50.8%
Q4 2016Q1 2017Q2 2017Q3 2017MI
* The data for this facility for some quarters is unavailable.
Percentage of low risk long-stay residents who lose control of their bowels or bladder
22.2%
21.6%
24.2%
25.6%
22.3%
Q4 2016Q1 2017Q2 2017Q3 2017MI
Percentage of long-stay residents who received an antianxiety or hypnotic medication
0.0%
12.6%
10.6%
0.0%
17.9%
Q4 2016Q1 2017Q2 2017Q3 2017MI
Percentage of long-stay residents whose ability to move independently worsened
7.7%
12.5%
16.2%
7.1%
12.9%
Q4 2016Q1 2017Q2 2017Q3 2017MI
Percentage of long-stay residents who received an antipsychotic medication
4.5%
13.6%
20.0%
9.4%
13.9%
Q4 2016Q1 2017Q2 2017Q3 2017MI
Percentage of long-stay residents whose need for help with daily activities has increased
7.3%
5.0%
0.0%
0.0%
7.5%
Q4 2016Q1 2017Q2 2017Q3 2017MI
Percentage of long-stay residents who lose too much weight
7.5%
4.7%
2.7%
2.4%
6.1%
Q4 2016Q1 2017Q2 2017Q3 2017MI
Percentage of long-stay residents who self-report moderate to severe pain
6.2%
3.2%
10.3%
3.8%
5.8%
Q4 2016Q1 2017Q2 2017Q3 2017MI
Percentage of high risk long-stay residents with pressure ulcers
0.0%
2.4%
2.7%
0.0%
2.7%
Q4 2016Q1 2017Q2 2017Q3 2017MI
Percentage of long-stay residents who have depressive symptoms
12.2%
2.4%
7.5%
0.0%
3.4%
Q4 2016Q1 2017Q2 2017Q3 2017MI
Percentage of long-stay residents with a urinary tract infection
2.4%
0.0%
0.0%
0.0%
3.0%
Q4 2016Q1 2017Q2 2017Q3 2017MI
Percentage of long-stay residents experiencing one or more falls with major injury
4.2%
2.1%
2.3%
0.0%
2.1%
Q4 2016Q1 2017Q2 2017Q3 2017MI
Percentage of long-stay residents with a catheter inserted and left in their bladder
0.0%
0.0%
0.0%
0.0%
0.5%
Q4 2016Q1 2017Q2 2017Q3 2017MI
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

91.2%
92.5%
86.4%
84.1%
80.3%
Q4 2016Q1 2017Q2 2017Q3 2017MI
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
89.2%
89.6%
89.6%
89.6%
79.6%
Q4 2016Q1 2017Q2 2017Q3 2017MI
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
70.6%
74.8%
89.7%
88.3%
71.4%
Q4 2016Q1 2017Q2 2017Q3 2017MI
Percentage of short-stay residents who made improvements in function
15.9%
24.1%
20.0%
12.0%
15.6%
Q4 2016Q1 2017Q2 2017Q3 2017MI
Percentage of short-stay residents who self-report moderate to severe pain
3.8%
6.0%
4.1%
0.0%
1.5%
Q4 2016Q1 2017Q2 2017Q3 2017MI
Percentage of short-stay residents who newly received an antipsychotic medication
1.1%
2.3%
1.1%
0.0%
0.8%
Q4 2016Q1 2017Q2 2017Q3 2017MI
Percentage of short-stay residents with pressure ulcers that are new or worsened



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