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Medilodge Of Mt Pleasant

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Reviews
Overall Rating 4.6 / 5.0 ★★★★★

  • ★★★★★ a week ago

    Clean professional safe well cared for fed My family member was well cared for at this facility for the last 2.5 years. The staff was very professional and took good care of my family member. She was safe in the facility and well fed.

  • ★★★★★ 5 months ago

    We sent our 95 year mother with dementia there for a 5 day respite as 2 of us have been caring for her at home for 7 years and were finally able to get a break for a few days. The very first day she fell. We "heard" good things from the staff the rest of the week and she was due to come home on Saturday. When she arrived home around 2:30 p.m., via ambulance, as that is the only way she can be moved, we were told by the paramedics, that none of her belongings were ready including her medications. They had been told on the first day, that we would be doing her laundry as it was only 5 days, therefore her things should never leave her room. She arrived home, after lunch so after 2 meals, with NO dentures!! How did she eat that day?? Oh yes, chocolate all over her beautiful powder blue sweater; so they gave her soft foods because they did not put her teeth in!!! She also came home without her walker and cannot get around without it. None of her pajamas were in her bag and 3 pairs were sent. At least 1 pair of pants and a 2 sweaters were missing along with 6 1/2 pairs of socks!! The nurse in charge on Saturday was less than responsive. Her attitude was that she wasn't there in the morning, instead of , let me check into this. She was going to call the administrator and have her call me instead of that, she called me back and started telling me about the issues I had just talked to her about. When she realized she was not talking to the administrator, she indicated that she did not understand because she had dialed the number for the administrator yet was talking to me. And I'm leaving a family member and her care are you kidding me she can't even dial a phone correctly. After while she did call me back without the administrator on the line and asked me to describe the clothes that were missing which I gave her great details of. I was concerned about her teeth more than her clothes because she was home and it was close to 4 o'clock and I didn't know if she had eaten all day because she didn't have her teeth in and she is an hour away from where we live. However her concerns were more about the clothing at that point and she was looking through the clothes and I kept telling her what they were like and she would say well does the pink pair have this and what are the other ones like even though I'd already told her twice period finally she said oh I can't talk about this anymore I'm hanging up and she did not hang up period I stayed on the line listening to her telling the staff that I wanted to go through other people's rooms to find her clothes when in fact I had said to her how am I supposed to find these clothes on Monday when you're telling me to come back I said I can't go through other people's rooms period which she completely turned around and said I said I was going to do that. She continued to make derogatory comments to other staff members while I could still hear her on the telephone. Our hospice nurse went to the facility and picked up missing dentures and a walker. The Denture cup was not the one that we sent with her and the Walker was not hers. They sent a pair of pajamas that were too small and not our family members pajamas. Considering the fact that she is a very large lady and it is difficult to find pajamas for her, not having 4 pairs of pajamas is a real problem as well. This facility may be good if you're staying there long term, but for a five-day respite, there is absolutely no way I would send my family member there to be treated like this. Oh yes the nurses comments were you were supposed to come and pick up her clothes and things however, because this is a hospice respite, she was transported there by ambulance and brought home by ambulance because we get a break and her things were to be collected and sent home with her so we did not have to do that. This nurse had no respect for us or for our loved one which makes me wonder why someone like that is working in a facility where people are at their Mercy. Please please read this before sending your loved one there.

  • ★★★★★ 2 weeks ago

    December 16th of 2016 I was in a really bad motor vehicle accident and it left me paralyzed for the rest of my life and I was devastated and I ended up having to go to a nursing home for physical therapy and I chose MediLodge of Mount Pleasant thinking that it would be a good facility because I worked out of my watch and Howell and it was good facility I enjoyed working there and I had a good experience there but my experience in Mount Pleasant was not great at all their compassion is not great and most of the employees they acted to like they were just there for a paycheck and that's not the way to be if you're nurse or CNA anything because I used to be a CNA and that line of work you need to compassion and there are very select few people there that have that but most of them do not so my recommendation is not to send your loved ones there

  • ★★★★★ 4 weeks ago

    Very friendly and make you feel at home. I had the most amazing recovery because of the amazing staff.

  • ★★★★★ 10 months ago

    I have been on both sides of the care. My grandmother spent time here and she was treated with dignity and respect. The staff care for everyone as if they are there own family! The amazing staff work as a great team to make sure every person is taken care of. We think outside the box on lots of issues! We also have a amazing secure Dementia unit! Come check it out and tour you will see for yourself.

About Medilodge Of Mt Pleasant

General Information

Legal Business NameMt Pleasant Opco LLC
Ownership TypeFor Profit - Corporation
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareMay 1, 1989 (29 years)
Capacity108
Residents57
Percent Occupied53%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsResident
In HospitalNo
Continuing Care Retirement CommunityNo
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for Medilodge Of Mt Pleasant

Medilodge Of Mt Pleasant
was reviewed by to have a rating of 4 out of 5. About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of Michigan Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

October 4, 2016 - 14 months ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaintProvide necessary care and services to maintain or improve the highest well being of each resident .

June 8, 2016 - 18 months ago

 Residents AffectedSeveritySource/TypeDescription
ESomePotential for HarmHealth InspectionEnsure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents.
DFewPotential for HarmHealth InspectionGive or get quality laboratory services/tests in a timely manner to meet the needs of residents.
DFewPotential for HarmHealth InspectionProvide routine and emergency drugs through a licensed pharmacist and only under the general supervision of a licensed nurse.
DFewPotential for HarmHealth InspectionStore, cook, and serve food in a safe and clean way.
DFewPotential for HarmHealth InspectionAssist those residents who need help with eating/drinking, grooming and personal and oral hygiene.
DFewPotential for HarmHealth InspectionDevelop policies and procedures for influenza and pneumococcal immunizations.
BSomePotential for Minimal HarmHealth InspectionSet up an ongoing quality assessment and assurance group to review quality deficiencies quarterly, and develop corrective plans of action.

May 29, 2015 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
ESomePotential for HarmHealth InspectionHave a program that investigates, controls and keeps infection from spreading.
DFewPotential for HarmHealth InspectionKeep accurate, complete and organized clinical records on each resident that meet professional standards.
DFewPotential for HarmHealth InspectionKeep residents' personal and medical records private and confidential.
DFewPotential for HarmHealth InspectionKeep the rate of medication errors (wrong drug, wrong dose, wrong time) to less than 5%.
DFewPotential for HarmHealth InspectionEnsure services provided by the nursing facility meet professional standards of quality.
DFewPotential for HarmHealth InspectionGive residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores.
BSomePotential for Minimal HarmHealth InspectionMaintain drug records and properly mark/label drugs and other similar products according to accepted professional standards.
BSomePotential for Minimal HarmHealth Inspection1) Provide 3 meals at regular times; 2) serve breakfast within 14 hours of dinner; and 3) offer a snack at bedtime each day.

December 5, 2014 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaintEnsure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents.

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of Medilodge Of Mt Pleasant require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

2hr 20min
2hr 20min
ReportedExpected
CNA
35min
40min
ReportedExpected
LPN
55min
1hr
ReportedExpected
RN
3hr 50min
4hr
ReportedExpected
Total Nursing

This facility also provides approximately 30min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

93.8%
94.3%
94.3%
94.3%
92.2%
Q4 2015Q1 2016Q2 2016Q3 2016MI
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
97.8%
95.7%
100.0%
100.0%
93.1%
Q4 2015Q1 2016Q2 2016Q3 2016MI
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
-
-
-
45.8%
49.7%
Q4 2015Q1 2016Q2 2016Q3 2016MI
* The data for this facility for some quarters is unavailable.
Percentage of low risk long-stay residents who lose control of their bowels or bladder
5.4%
7.5%
9.5%
14.3%
22.6%
Q4 2015Q1 2016Q2 2016Q3 2016MI
Percentage of long-stay residents who received an antianxiety or hypnotic medication
37.8%
23.0%
22.2%
8.3%
17.5%
Q4 2015Q1 2016Q2 2016Q3 2016MI
Percentage of long-stay residents whose ability to move independently worsened
11.6%
9.1%
4.7%
14.9%
13.1%
Q4 2015Q1 2016Q2 2016Q3 2016MI
Percentage of long-stay residents who received an antipsychotic medication
29.4%
5.6%
7.9%
5.0%
14.1%
Q4 2015Q1 2016Q2 2016Q3 2016MI
Percentage of long-stay residents whose need for help with daily activities has increased
3.7%
10.0%
6.4%
3.0%
7.7%
Q4 2015Q1 2016Q2 2016Q3 2016MI
Percentage of long-stay residents who self-report moderate to severe pain
8.9%
6.4%
4.3%
0.0%
7.7%
Q4 2015Q1 2016Q2 2016Q3 2016MI
Percentage of long-stay residents who lose too much weight
9.1%
8.8%
10.0%
0.0%
5.8%
Q4 2015Q1 2016Q2 2016Q3 2016MI
Percentage of high risk long-stay residents with pressure ulcers
0.0%
4.5%
7.0%
8.9%
3.0%
Q4 2015Q1 2016Q2 2016Q3 2016MI
Percentage of long-stay residents who have depressive symptoms
6.7%
4.3%
0.0%
4.0%
4.0%
Q4 2015Q1 2016Q2 2016Q3 2016MI
Percentage of long-stay residents with a urinary tract infection
2.2%
0.0%
2.2%
2.0%
2.9%
Q4 2015Q1 2016Q2 2016Q3 2016MI
Percentage of long-stay residents experiencing one or more falls with major injury
7.6%
4.4%
1.5%
3.6%
3.0%
Q4 2015Q1 2016Q2 2016Q3 2016MI
Percentage of long-stay residents with a catheter inserted and left in their bladder
0.0%
0.0%
0.0%
0.0%
0.7%
Q4 2015Q1 2016Q2 2016Q3 2016MI
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

61.3%
79.2%
83.3%
85.9%
80.4%
Q4 2015Q1 2016Q2 2016Q3 2016MI
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
66.7%
78.1%
78.1%
78.1%
79.7%
Q4 2015Q1 2016Q2 2016Q3 2016MI
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
83.3%
67.5%
66.3%
70.1%
70.2%
Q4 2015Q1 2016Q2 2016Q3 2016MI
Percentage of short-stay residents who made improvements in function
10.4%
9.8%
7.1%
0.0%
17.4%
Q4 2015Q1 2016Q2 2016Q3 2016MI
Percentage of short-stay residents who self-report moderate to severe pain
0.0%
0.0%
3.3%
1.9%
1.7%
Q4 2015Q1 2016Q2 2016Q3 2016MI
Percentage of short-stay residents who newly received an antipsychotic medication
0.0%
1.2%
1.1%
1.2%
1.0%
Q4 2015Q1 2016Q2 2016Q3 2016MI
Percentage of short-stay residents with pressure ulcers that are new or worsened



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