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Wellbridge Of Novi, LLC

  1. Skilled Nursing Home Facilities
  2. Michigan
  3. Novi Skilled Nursing Home Facilities
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Reviews
Overall Rating 3.7 / 5.0 ★★★★★

  • Micki Loughran
    ★★★★★ in the last week

    It was understaffed, unfriendly, and incompetent. My mother was left unattended multiple times in the middle of the night with a bed pan under her for an hour after yelling unanswered for help. She waited over a week to receive medical equipment. Even worse, her medication was missing and she was without blood pressure regulation for over a week. I would NOT recommend this facility to anyone. She couldn't get out of their fast enough, most especially because she felt scared, unsafe, and not taken care of. Do not send your loved ones here. She was treated like a child. She was dropped in the process of moving her. The food was awful, as well. It may look lovely on the outside, but it leaves much to be desired in terms of good, competent medical care.

  • Michelle Peterson
    ★★★★★ 2 months ago

    3rd visit here for my dad. Staff are efficient and kind. Have been to other places in the past, so much better here. Their hard work isn't always appreciated. Thank you for taking such good care of dad and helping him return home to his family.

  • Tangi Jordan
    ★★★★★ a month ago

    My grandma can't stop talking about her time there. Staff were helpful and sweet. Bldg was clean and neat. My kids thought it was a hotel. Therapy was excellent. Thank you.

  • DD Pass
    ★★★★★ a month ago

    If I could give this place zero stars I would. I highly don't recommend coming here if you want your loved one to live. The staff is lazy, they have no idea what drugs they're administering, no idea the mg amount, no idea how to cath, take 20 minutes to respond to a call, forgot to bring dinner and so much more. This place is not safe, nor does anyone give a care about their patients here.

  • Lucy Sante
    ★★★★★ 2 months ago

    Looks can be deceiving! The place looks nice and clean but don't be fooled!! Employees, nurse staff are very lazy!!!! They huff and puff if u ask them a question let anyone ask them to bring u something or do something for ur loved one, I'm sorry but the last time I checked this is what u signed up for and this is what a job is called! There has not been one person that was nice or friendly in this facility! Staff and employees r rude and no one does their job .:. I would rate this place 0 stars ... if u care about someone don't not send them here.

About Wellbridge Of Novi, LLC

General Information

Legal Business NameMedilodge Of Novi LLC
Ownership TypeFor Profit - Corporation
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareAugust 14, 2014 (5 years)
Capacity100
Residents87
Percent Occupied87%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsResident
In HospitalNo
Continuing Care Retirement CommunityNo
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for Wellbridge Of Novi, LLC

Wellbridge Of Novi, LLC was reviewed by Medicare to have a rating of 5 out of 5 stars.

About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of Michigan Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

July 20, 2017 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
FManyPotential for HarmHealth InspectionHave a program that investigates, controls and keeps infection from spreading.
GFewActual HarmComplaintProvide necessary care and services to maintain or improve the highest well being of each resident .
DFewPotential for HarmHealth InspectionMaintain drug records and properly mark/label drugs and other similar products according to accepted professional standards.
DFewPotential for HarmHealth InspectionEnsure that each resident's 1) entire drug/medication regimen is free from unnecessary drugs; and 2) is managed and monitored to achieve highest level of well-being.
DFewPotential for HarmHealth InspectionEnsure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents.

March 2, 2016 - 4 years ago

 Residents AffectedSeveritySource/TypeDescription
---Fine$2,048 fine

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of Wellbridge Of Novi, LLC require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

2hr 50min
2hr 25min
ReportedExpected
CNA
35min
45min
ReportedExpected
LPN
2hr 5min
1hr 30min
ReportedExpected
RN
5hr 30min
4hr 40min
ReportedExpected
Total Nursing

This facility also provides approximately 1hr 40min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

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92.2%
Q4 2016Q1 2017Q2 2017Q3 2017MI
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
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92.7%
Q4 2016Q1 2017Q2 2017Q3 2017MI
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
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50.8%
Q4 2016Q1 2017Q2 2017Q3 2017MI
* The data for this facility for some quarters is unavailable.
Percentage of low risk long-stay residents who lose control of their bowels or bladder
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22.3%
Q4 2016Q1 2017Q2 2017Q3 2017MI
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents who received an antianxiety or hypnotic medication
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17.9%
Q4 2016Q1 2017Q2 2017Q3 2017MI
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents whose ability to move independently worsened
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12.9%
Q4 2016Q1 2017Q2 2017Q3 2017MI
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents who received an antipsychotic medication
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13.9%
Q4 2016Q1 2017Q2 2017Q3 2017MI
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents whose need for help with daily activities has increased
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7.5%
Q4 2016Q1 2017Q2 2017Q3 2017MI
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents who lose too much weight
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5.8%
Q4 2016Q1 2017Q2 2017Q3 2017MI
* The data for this facility for some quarters is unavailable.
Percentage of high risk long-stay residents with pressure ulcers
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6.1%
Q4 2016Q1 2017Q2 2017Q3 2017MI
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents who self-report moderate to severe pain
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2.7%
Q4 2016Q1 2017Q2 2017Q3 2017MI
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents who have depressive symptoms
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3.4%
Q4 2016Q1 2017Q2 2017Q3 2017MI
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents with a urinary tract infection
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3.0%
Q4 2016Q1 2017Q2 2017Q3 2017MI
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents experiencing one or more falls with major injury
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2.1%
Q4 2016Q1 2017Q2 2017Q3 2017MI
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents with a catheter inserted and left in their bladder
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-
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0.5%
Q4 2016Q1 2017Q2 2017Q3 2017MI
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

95.6%
98.0%
98.2%
98.3%
80.3%
Q4 2016Q1 2017Q2 2017Q3 2017MI
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
88.5%
89.8%
89.8%
89.8%
79.6%
Q4 2016Q1 2017Q2 2017Q3 2017MI
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
79.9%
75.1%
73.4%
67.2%
71.4%
Q4 2016Q1 2017Q2 2017Q3 2017MI
Percentage of short-stay residents who made improvements in function
14.3%
26.6%
23.2%
14.9%
15.6%
Q4 2016Q1 2017Q2 2017Q3 2017MI
Percentage of short-stay residents who self-report moderate to severe pain
1.6%
1.5%
2.1%
1.0%
1.5%
Q4 2016Q1 2017Q2 2017Q3 2017MI
Percentage of short-stay residents who newly received an antipsychotic medication
0.7%
0.3%
0.1%
0.4%
0.8%
Q4 2016Q1 2017Q2 2017Q3 2017MI
Percentage of short-stay residents with pressure ulcers that are new or worsened



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