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The Villa At Silverbell Estates

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Reviews
Overall Rating 3.7 / 5.0 ★★★★★

  • ★★★★★ a year ago

    I have heard reports from visitors and a patient that some of the employees are stealing money and other items including a phone charger. An employee had twisted the injured leg of someone i know for some sort of sadistic pleasure. i hope i don't walk in and see these things occurring men and women should be compassionate toward these people not feeling as though it is a burden . it wont take much to exploit the low morale of any location and bring it to light. patients left unattended in the hall way its quite something, quite something indeed.

  • ★★★★★ 11 months ago

    Good place, friendly people, nice management! Good dedicated workers, whom have good hearts?.

  • ★★★★★ a year ago

    I was admitted as a short term patient for the rehab of my foot after surgery. I was admitted on December 31, 2015 not too happy about being sent to a rehab center. That was until I met the people who make up the heart of this facility. I was treated with respect from the aides who made sure my stay was pleasant at all times. What was most important too me was that they took the time to stop and chat, share a laugh, or whatever was needed to make me feel like a person and not just some number. Diane would always be smiling. She would stop by when she had a free minute. It was great to talk with her because she liked to laugh and was top notch as an aide, Then there is Tina who came in every morning, woke me up, and got my day started. It was great to see her smile and hear her laugh. She always left my room by saying if you need help just let me know. It was great to know that she was there. The kitchen staff was fantastic as well. The food I received was well cooked and served hot. The menu each day provided me with ample choices and the staff took the time to get to know my likes and dislikes. Mable is one of the cooks at the Villa's who told me she liked to put a little extra love in the food she prepares...and you know what, she does!! The nurses are top notch. Kerri, Pat, Lynn, Sharron, Barb and others provided me with tremendous care on the medical side. They kept me abreast of my blood sugar readings, insulin doses, and daily medication. Once again that was just them doing their job. Where they excelled was in how they provided more than just the medical side of my stay. They provided a true sense that I was important, which to me helps one to heal. Medicine can cure illness, help to control medical conditions such as high blood pressure or diabetes, or relieve pain. The nurses dispense the medicine, but what is most important is that they show compassion and a willingness to listen and more. One night I was talking with Barb about my love for coney island hot dogs. The next day she arrived with two coney's, fries, and iced tea. She did not have to do that but she did. She went above and beyond to make me feel at home just like all of the nurses I have met and who have cared for me. Finally, I get to mention the REHAB team. Doing exercises, stretching rubber straps, playing catch, squeezing balls, using weights, and more does not make for an enjoyable morning or afternoon. That is until I met Ruth, Jeff, Sheetal, Dennis, Tammy, Kim, Donna and the others who make up the rehabilitation staff. Their personalities are individually unique, yet their dedication to help the residents and patients is undeniable. I rolled into the therapy room soon after my arrival to the facility and witnessed different levels of care that was being given to each and every person. When I saw the therapists working with the patients in that atmosphere it made me want to get started right away. These therapists not only provide occupational and physical therapy that help their patients regain some functions that may have been lost due to a stroke or other medical procedures. The staff also provides an atmosphere that takes the boring and mundane routines of exercise and make it fun and productive. There is a lot of laughing going on, sharing stories, telling jokes, playing games, music plays, and in the midst of all this activity the patients are doing what has been asked of them and in turn are becoming stronger and regaining the motor skills needed to be productive once again. Because of their work with me and encouragement they provided I feel safe and understand what to do to live safe in my own home. That is what these people did for me and for that I will be forever grateful......I LOVE REHAB!!!!! Thank you is way to simple of a phrase to use for what has been given to me during my stay at the Villa. Unfortunately it is all I have but it is heartfelt and sincere. THANK YOU ALL for being here when I needed you most.

About The Villa At Silverbell Estates

General Information

Legal Business NameOakland Opco LLC
Ownership TypeFor Profit - Corporation
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareFebruary 1, 1979 (39 years)
Capacity106
Residents80
Percent Occupied75%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsResident
In HospitalNo
Continuing Care Retirement CommunityNo
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for The Villa At Silverbell Estates

The Villa At Silverbell Estates
was reviewed by to have a rating of 3 out of 5. About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of Michigan Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

November 16, 2016 - 12 months ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaintEnsure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents.

September 14, 2016 - 15 months ago

 Residents AffectedSeveritySource/TypeDescription
ESomePotential for HarmHealth InspectionMake sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
ESomePotential for HarmHealth InspectionAssist those residents who need help with eating/drinking, grooming and personal and oral hygiene.
ESomePotential for HarmHealth InspectionMaintain drug records and properly mark/label drugs and other similar products according to accepted professional standards.
DFewPotential for HarmHealth InspectionMake sure that nurse aides show they have the skills and techniques to be able to care for residents' needs.
DFewPotential for HarmHealth Inspection1) Review the work of each nurse aide every year; and 2) give regular in-service training based upon these reviews.
DFewPotential for HarmHealth InspectionProvide a safe, clean, comfortable and home-like environment; and allow residents to use personal belongings to the extent possible.
DFewPotential for HarmHealth InspectionProvide care for residents in a way that maintains or improves their dignity and respect in full recognition of their individuality.

April 6, 2016 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
GFewActual HarmComplaintEnsure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents.

January 20, 2016 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
FManyPotential for HarmComplaintHave a program that investigates, controls and keeps infection from spreading.

August 28, 2015 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
FManyPotential for HarmHealth InspectionStore, cook, and serve food in a safe and clean way.
ESomePotential for HarmHealth InspectionMake sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
DFewPotential for HarmHealth InspectionEnsure that residents with limited range of motion receive appropriate treatment and services to increase range of motion or prevent further decrease in range of motion.
DFewPotential for HarmHealth InspectionReasonably accommodate the needs and preferences of each resident.
DFewPotential for HarmHealth InspectionKeep each resident free from physical restraints, unless needed for medical treatment.

June 23, 2015 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
GFewActual HarmComplaintEnsure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents.

December 11, 2014 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
ESomePotential for HarmComplaintHave a program that investigates, controls and keeps infection from spreading.
DFewPotential for HarmComplaintEnsure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents.
DFewPotential for HarmComplaintProvide necessary care and services to maintain or improve the highest well being of each resident .
DFewPotential for HarmComplaintEnsure services provided by the nursing facility meet professional standards of quality.

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of The Villa At Silverbell Estates require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

2hr 15min
2hr 25min
ReportedExpected
CNA
40min
35min
ReportedExpected
LPN
35min
60min
ReportedExpected
RN
3hr 35min
4hr
ReportedExpected
Total Nursing

Quality Measures for Long Stay Residents

98.9%
90.0%
90.0%
90.0%
92.2%
Q4 2015Q1 2016Q2 2016Q3 2016MI
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
96.3%
96.5%
97.3%
98.7%
93.1%
Q4 2015Q1 2016Q2 2016Q3 2016MI
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
45.8%
83.9%
69.0%
70.0%
49.7%
Q4 2015Q1 2016Q2 2016Q3 2016MI
Percentage of low risk long-stay residents who lose control of their bowels or bladder
33.8%
31.9%
30.3%
33.8%
22.6%
Q4 2015Q1 2016Q2 2016Q3 2016MI
Percentage of long-stay residents who received an antianxiety or hypnotic medication
36.2%
49.1%
25.3%
13.1%
17.5%
Q4 2015Q1 2016Q2 2016Q3 2016MI
Percentage of long-stay residents whose ability to move independently worsened
15.9%
18.8%
8.6%
11.5%
13.1%
Q4 2015Q1 2016Q2 2016Q3 2016MI
Percentage of long-stay residents who received an antipsychotic medication
29.8%
27.3%
11.1%
13.8%
14.1%
Q4 2015Q1 2016Q2 2016Q3 2016MI
Percentage of long-stay residents whose need for help with daily activities has increased
8.5%
15.9%
9.1%
4.1%
7.7%
Q4 2015Q1 2016Q2 2016Q3 2016MI
Percentage of long-stay residents who self-report moderate to severe pain
6.3%
15.5%
8.1%
10.7%
7.7%
Q4 2015Q1 2016Q2 2016Q3 2016MI
Percentage of long-stay residents who lose too much weight
6.0%
5.3%
3.2%
4.6%
5.8%
Q4 2015Q1 2016Q2 2016Q3 2016MI
Percentage of high risk long-stay residents with pressure ulcers
1.3%
1.4%
1.5%
0.0%
3.0%
Q4 2015Q1 2016Q2 2016Q3 2016MI
Percentage of long-stay residents who have depressive symptoms
1.3%
4.8%
2.7%
0.0%
4.0%
Q4 2015Q1 2016Q2 2016Q3 2016MI
Percentage of long-stay residents with a urinary tract infection
4.9%
2.4%
2.7%
1.3%
2.9%
Q4 2015Q1 2016Q2 2016Q3 2016MI
Percentage of long-stay residents experiencing one or more falls with major injury
6.2%
3.6%
6.2%
3.0%
3.0%
Q4 2015Q1 2016Q2 2016Q3 2016MI
Percentage of long-stay residents with a catheter inserted and left in their bladder
7.3%
3.5%
2.7%
1.3%
0.7%
Q4 2015Q1 2016Q2 2016Q3 2016MI
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

72.5%
65.6%
71.8%
79.4%
80.4%
Q4 2015Q1 2016Q2 2016Q3 2016MI
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
88.0%
65.6%
65.6%
65.6%
79.7%
Q4 2015Q1 2016Q2 2016Q3 2016MI
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
-
-
-
-
70.2%
Q4 2015Q1 2016Q2 2016Q3 2016MI
* The data for this facility for some quarters is unavailable.
Percentage of short-stay residents who made improvements in function
10.0%
-
25.0%
-
17.4%
Q4 2015Q1 2016Q2 2016Q3 2016MI
* The data for this facility for some quarters is unavailable.
Percentage of short-stay residents who self-report moderate to severe pain
-
-
-
-
1.7%
Q4 2015Q1 2016Q2 2016Q3 2016MI
* The data for this facility for some quarters is unavailable.
Percentage of short-stay residents who newly received an antipsychotic medication
0.0%
2.7%
2.3%
0.0%
1.0%
Q4 2015Q1 2016Q2 2016Q3 2016MI
Percentage of short-stay residents with pressure ulcers that are new or worsened



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