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Royalton Manor, L L C

  1. Skilled Nursing Home Facilities
  2. Michigan
  3. St Joseph Skilled Nursing Home Facilities
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Reviews
Overall Rating 2.7 / 5.0 ★★★★★

  • CatTheori Southard
    ★★★★★ 2 months ago

    Don't even know where to begin...every head nurse needs to get retrained....absolutely incompetent when it comes to taking care of elderly people. Food was cold if you even got food, many times it was just whatever they wanted them to have. Refused to give my parent the medications they needed, hardly ever checked their sugar levels. The call button was a joke, and if you were lucky enough to get a nurse to come the favorite line was "I have to get somebody..hold on". Many times I had to help my parent to the bathroom because the nurses were ALWAYS on breaks. Residents were left in the hallways sleeping in their wheelchairs on a daily basis. Nurses talked down to my parent like they were nothing. Finally was able to get my parent transferred to another facility & the difference their care has been is like day & night. There is no care or compassion at Royalton, it's just about money!!!

  • Rheba Peare
    ★★★★★ 6 months ago

    Both my parents were there at the same time. The care was Unconscionable. I was there everyday for 5 or 6 hrs caring for them myself. They both passed away within 15 days of each other. It was horrible... the food was horrible... the care was horrible... certainly not enough aids which could not possibly take care of the no. of residents. I would not put my dog there. And I was working on getting them moved. They were there 2 months n went downhill quickly. My dad laid in his urine soaked when I was there. Would turn the light for help n it tools forever. Some of the staff were wonderful. The place in General HORRIBLE

  • nancy kobrin
    ★★★★★ 5 months ago

    Employee at St Joseph facility for one month. Witnessed horrible care with nurse aides and patients. The facility was filthy which I was hired to clean. After 1 week was told by aides to leave the mess that patients would not notice and would ignore the call buttons. HR Department is horrible. Do NOT send your loved ones to this facility.

  • Diana Cowgill
    ★★★★★ 8 months ago

    Most horrible place anyone could be in. They put my mom on a house to weigh her and dropped her. She had yeast infection in her mouth because they didn't give her water to drink . Horrible horrible place

  • Cathy Jones
    ★★★★★ a year ago

    I have never been in need of this facility but I know people who were and the staff took care of them well

About Royalton Manor, L L C

General Information

Legal Business NameRoyalton Manor, LLC
Ownership TypeFor Profit - Corporation
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareFebruary 16, 2007 (13 years)
Capacity123
Residents95
Percent Occupied77%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsResident
In HospitalNo
Continuing Care Retirement CommunityNo
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for Royalton Manor, L L C

Royalton Manor, L L C was reviewed by Medicare to have a rating of 4 out of 5 stars.

About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of Michigan Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

October 25, 2017 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
FManyPotential for HarmHealth InspectionMake sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
ESomePotential for HarmHealth InspectionProvide a safe, clean, comfortable and home-like environment; and allow residents to use personal belongings to the extent possible.
ESomePotential for HarmHealth InspectionMaintain drug records and properly mark/label drugs and other similar products according to accepted professional standards.
DFewPotential for HarmHealth InspectionDevelop a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
DFewPotential for HarmHealth InspectionEnsure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents.

August 23, 2017 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaintProtect each resident from all abuse, physical punishment, and involuntary separation from others.

August 2, 2017 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaintHave enough nurses to care for every resident in a way that maximizes the resident's well being.
DFewPotential for HarmComplaintKeep accurate, complete and organized clinical records on each resident that meet professional standards.

March 1, 2017 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaintImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of Royalton Manor, L L C require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

2hr 45min
2hr 35min
ReportedExpected
CNA
30min
35min
ReportedExpected
LPN
55min
60min
ReportedExpected
RN
4hr 10min
4hr 10min
ReportedExpected
Total Nursing

This facility also provides approximately 25min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

100.0%
100.0%
100.0%
100.0%
92.2%
Q4 2016Q1 2017Q2 2017Q3 2017MI
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
100.0%
98.7%
100.0%
100.0%
92.7%
Q4 2016Q1 2017Q2 2017Q3 2017MI
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
61.0%
60.0%
66.7%
56.7%
50.8%
Q4 2016Q1 2017Q2 2017Q3 2017MI
Percentage of low risk long-stay residents who lose control of their bowels or bladder
21.9%
16.4%
14.9%
14.5%
22.3%
Q4 2016Q1 2017Q2 2017Q3 2017MI
Percentage of long-stay residents who received an antianxiety or hypnotic medication
6.7%
8.3%
8.0%
10.0%
17.9%
Q4 2016Q1 2017Q2 2017Q3 2017MI
Percentage of long-stay residents whose ability to move independently worsened
11.4%
8.1%
12.2%
16.0%
12.9%
Q4 2016Q1 2017Q2 2017Q3 2017MI
Percentage of long-stay residents who received an antipsychotic medication
16.7%
7.6%
19.7%
8.2%
13.9%
Q4 2016Q1 2017Q2 2017Q3 2017MI
Percentage of long-stay residents whose need for help with daily activities has increased
6.2%
13.2%
9.1%
6.0%
7.5%
Q4 2016Q1 2017Q2 2017Q3 2017MI
Percentage of long-stay residents who lose too much weight
3.3%
1.2%
1.2%
4.3%
6.1%
Q4 2016Q1 2017Q2 2017Q3 2017MI
Percentage of long-stay residents who self-report moderate to severe pain
8.3%
7.1%
3.2%
6.5%
5.8%
Q4 2016Q1 2017Q2 2017Q3 2017MI
Percentage of high risk long-stay residents with pressure ulcers
8.6%
9.0%
5.8%
1.4%
2.7%
Q4 2016Q1 2017Q2 2017Q3 2017MI
Percentage of long-stay residents who have depressive symptoms
2.5%
2.6%
1.3%
2.4%
3.4%
Q4 2016Q1 2017Q2 2017Q3 2017MI
Percentage of long-stay residents with a urinary tract infection
2.5%
2.6%
1.3%
3.6%
3.0%
Q4 2016Q1 2017Q2 2017Q3 2017MI
Percentage of long-stay residents experiencing one or more falls with major injury
1.8%
2.0%
3.0%
1.6%
2.1%
Q4 2016Q1 2017Q2 2017Q3 2017MI
Percentage of long-stay residents with a catheter inserted and left in their bladder
1.2%
1.3%
1.3%
1.2%
0.5%
Q4 2016Q1 2017Q2 2017Q3 2017MI
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

93.9%
94.4%
93.4%
95.7%
80.3%
Q4 2016Q1 2017Q2 2017Q3 2017MI
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
81.5%
89.7%
89.7%
89.7%
79.6%
Q4 2016Q1 2017Q2 2017Q3 2017MI
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
68.2%
69.8%
74.6%
79.5%
71.4%
Q4 2016Q1 2017Q2 2017Q3 2017MI
Percentage of short-stay residents who made improvements in function
12.5%
4.9%
3.9%
1.6%
15.6%
Q4 2016Q1 2017Q2 2017Q3 2017MI
Percentage of short-stay residents who self-report moderate to severe pain
2.6%
6.8%
5.3%
3.8%
1.5%
Q4 2016Q1 2017Q2 2017Q3 2017MI
Percentage of short-stay residents who newly received an antipsychotic medication
1.2%
1.7%
2.1%
1.7%
0.8%
Q4 2016Q1 2017Q2 2017Q3 2017MI
Percentage of short-stay residents with pressure ulcers that are new or worsened



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