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Heartland Health Care Center-Three Rivers

  1. Skilled Nursing Home Facilities
  2. Michigan
  3. Three Rivers Skilled Nursing Home Facilities
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Reviews
Overall Rating 4.9 / 5.0 ★★★★★

  • Glenna Parker
    ★★★★★ a week ago

    Heartland has great nurses and CNAs. They take very good care of the residents, going above and beyond at times to be sure the residents are well cared for. The Physical Therapy Department is also very good. I had an issue I had been dealing with for a few years. They were able to diagnose and start me on a program to end the issue in 10 minutes. Ten sessions of therapy and my issue was gone.

  • Kathy Woods
    ★★★★★ 3 months ago

    Had my father here after he had his stroke and felt the employees really care for his wellbeing. He was in and out a few times before passing away. Now I have to have my mom go there till she can do a lot of things on her own again and feel this will be the best place for her. Would recommend Heartland to anyone that is looking for help rehabilitating anyone.

  • Garrett Ahrens
    ★★★★★ 2 months ago

    I have Been Employed at Heartland for over 7 years and I wish they would give there part time employees Paid time off for vacations and such , that would be nice , that is something part timers do not get , and they should be treated like Full time Employees with benefits , I do not think its fair that Part time Employees don't get Paid time off , like they should , and this should be looked in to EDIT .... no Response from the Owner ?

  • Heather Kimble
    ★★★★★ a year ago

    I am an employee and I have worked there for 22 years. I love working here. I worked at another facility before Heartland and felt that the people there were just there for a paycheck, at Heartland I feel that all the employees treat the residents like family. I even put my mom at Heartland of Three Rivers for rehab after foot surgery. Not a better place to work or have your loved one.

  • Mike Himes
    ★★★★★ 9 months ago

    Totally blown away by the professionalism of the administration and staff. I have experienced a level of knowledge and care for their patients that is rare today.

About Heartland Health Care Center-Three Rivers

General Information

Legal Business NameHeartland Of Three Rivers Mi LLC
Ownership TypeFor Profit - Corporation
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareJanuary 22, 1979 (41 years)
Capacity100
Residents83
Percent Occupied83%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsResident
In HospitalNo
Continuing Care Retirement CommunityNo
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for Heartland Health Care Center-Three Rivers

Heartland Health Care Center-Three Rivers was reviewed by Medicare to have a rating of 5 out of 5 stars.

About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
* Data not availableStaff Rating
* Data not availableRN Staff Rating

Overall Ratings of Michigan Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

October 18, 2017 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmHealth InspectionEnsure that each resident who enters the nursing home without a catheter is not given a catheter, unless medically necessary, and that incontinent patients receive proper services to prevent urinary tract infections and restore normal bladder functions.
DFewPotential for HarmHealth InspectionEnsure that each resident's 1) entire drug/medication regimen is free from unnecessary drugs; and 2) is managed and monitored to achieve highest level of well-being.
DFewPotential for HarmHealth InspectionMaintain drug records and properly mark/label drugs and other similar products according to accepted professional standards.

September 15, 2016 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
---Fine$4,372 fine

Staffing Levels Per Resident per Day

Data Not Available

Quality Measures for Long Stay Residents

98.6%
98.6%
98.6%
98.6%
92.2%
Q4 2016Q1 2017Q2 2017Q3 2017MI
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
95.0%
97.0%
98.4%
97.0%
92.7%
Q4 2016Q1 2017Q2 2017Q3 2017MI
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
45.5%
45.7%
54.5%
33.3%
50.8%
Q4 2016Q1 2017Q2 2017Q3 2017MI
Percentage of low risk long-stay residents who lose control of their bowels or bladder
18.5%
20.0%
17.2%
20.0%
22.3%
Q4 2016Q1 2017Q2 2017Q3 2017MI
Percentage of long-stay residents who received an antianxiety or hypnotic medication
13.8%
7.7%
13.3%
10.1%
17.9%
Q4 2016Q1 2017Q2 2017Q3 2017MI
Percentage of long-stay residents whose ability to move independently worsened
1.7%
4.6%
9.5%
12.1%
12.9%
Q4 2016Q1 2017Q2 2017Q3 2017MI
Percentage of long-stay residents who received an antipsychotic medication
11.3%
6.9%
8.6%
5.7%
13.9%
Q4 2016Q1 2017Q2 2017Q3 2017MI
Percentage of long-stay residents whose need for help with daily activities has increased
8.5%
6.1%
4.9%
6.2%
7.5%
Q4 2016Q1 2017Q2 2017Q3 2017MI
Percentage of long-stay residents who lose too much weight
7.7%
3.3%
2.5%
1.6%
6.1%
Q4 2016Q1 2017Q2 2017Q3 2017MI
Percentage of long-stay residents who self-report moderate to severe pain
5.1%
6.4%
4.7%
4.3%
5.8%
Q4 2016Q1 2017Q2 2017Q3 2017MI
Percentage of high risk long-stay residents with pressure ulcers
0.0%
0.0%
1.7%
0.0%
2.7%
Q4 2016Q1 2017Q2 2017Q3 2017MI
Percentage of long-stay residents who have depressive symptoms
1.7%
1.5%
1.6%
0.0%
3.4%
Q4 2016Q1 2017Q2 2017Q3 2017MI
Percentage of long-stay residents with a urinary tract infection
3.3%
1.5%
3.2%
1.5%
3.0%
Q4 2016Q1 2017Q2 2017Q3 2017MI
Percentage of long-stay residents experiencing one or more falls with major injury
3.2%
3.6%
4.9%
1.3%
2.1%
Q4 2016Q1 2017Q2 2017Q3 2017MI
Percentage of long-stay residents with a catheter inserted and left in their bladder
0.0%
0.0%
0.0%
0.0%
0.5%
Q4 2016Q1 2017Q2 2017Q3 2017MI
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

84.2%
90.1%
90.2%
88.9%
80.3%
Q4 2016Q1 2017Q2 2017Q3 2017MI
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
85.3%
84.7%
84.7%
84.7%
79.6%
Q4 2016Q1 2017Q2 2017Q3 2017MI
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
81.9%
81.4%
77.8%
79.3%
71.4%
Q4 2016Q1 2017Q2 2017Q3 2017MI
Percentage of short-stay residents who made improvements in function
14.3%
14.1%
6.9%
6.7%
15.6%
Q4 2016Q1 2017Q2 2017Q3 2017MI
Percentage of short-stay residents who self-report moderate to severe pain
1.1%
1.4%
0.0%
0.0%
1.5%
Q4 2016Q1 2017Q2 2017Q3 2017MI
Percentage of short-stay residents who newly received an antipsychotic medication
0.0%
0.0%
0.0%
0.0%
0.8%
Q4 2016Q1 2017Q2 2017Q3 2017MI
Percentage of short-stay residents with pressure ulcers that are new or worsened



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