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Heartland-West Bloomfield

  1. Skilled Nursing Home Facilities
  2. Michigan
  3. West Bloomfield Skilled Nursing Home Facilities
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Reviews
Overall Rating 2.2 / 5.0 ★★★★★

  • J. Weisman
    ★★★★★ 2 years ago

    The care my Aunt received while in Heartland of West Bloomfield was top notch. The team worked together to make sure she was safe and well cared for with such a personal touch. Without them I do not believe she could have come home as strong as she did. To ALL the staff, thank you. You exceeded our expectations.

  • Dennis McPherson
    ★★★★★ a year ago

    I have been here at this place for a month now and according to the old reviews the place has changed dramatically everybody is really nice and attentive to the patient's needs and their well-being the inpatient physical and occupational therapy is a great program here and I am ready to graduate from there coming in not being able to walk I will be leaving being able to walk with braces I give this place a high score and would recommend it to the next person.

  • Janeen Rahman
    ★★★★★ 2 years ago

    Beautiful place. Some attentive and caring staff. However my family and I had some concerns. My relative missed two follow up medical appointments due to transportation set up deficits at the facility, the food was low grade, and she was released without her proper prescriptions.

  • Andrea Goldberg
    ★★★★★ a year ago

    I would like to share my experience at Heartland of West Bloomfield. As always I was treated GREAT. From my nurses, aides, rehab, dining room, corporate, etc. Hopefully I did not miss anyone. I exceeded my goals as I always have. I most definitely owe that to your rehab team, especially Tara, Renee and let's not forget Rekesh. I even got Rekesh to smile. Thank you again for having me. Although I gave an outstanding review I am tired of seeing Michael's testimonial everywhere. What happened to mine. Was promised one months ago.

  • M Luongo
    ★★★★★ 2 years ago

    My brother had a wonderful stay at Heartland of West Bloomfield. The staff was very responsive and the therapy he received was top notch. I would recommend this facility.

About Heartland-West Bloomfield

General Information

Legal Business NameHeartland Of West Bloomfield Mi LLC
Ownership TypeFor Profit - Corporation
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareMay 17, 1989 (31 years)
Capacity140
Residents118
Percent Occupied84%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsResident
In HospitalNo
Continuing Care Retirement CommunityNo
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for Heartland-West Bloomfield

Heartland-West Bloomfield was reviewed by Medicare to have a rating of 3 out of 5 stars.

About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of Michigan Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

October 4, 2017 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaintEnsure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents.

August 3, 2017 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaintProvide care for residents in a way that maintains or improves their dignity and respect in full recognition of their individuality.
DFewPotential for HarmComplaintMake sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

July 6, 2017 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
GFewActual HarmComplaintProvide necessary care and services to maintain or improve the highest well being of each resident .
DFewPotential for HarmComplaintImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

April 19, 2017 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaintHonor a residents' rights as a residents of the nursing home, free of coercion and reprisal, and as citizens or residents of the United States.
DFewPotential for HarmComplaintLet residents refuse treatment, refuse to take part in an experiment, or formulate advance directives.
DFewPotential for HarmComplaintGive residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores.
DFewPotential for HarmComplaintProvide routine and 24-hour emergency dental care for each resident.

March 16, 2017 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaintProvide necessary care and services to maintain or improve the highest well being of each resident .

October 13, 2015 - 4 years ago

 Residents AffectedSeveritySource/TypeDescription
---Fine$11,993 fine

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of Heartland-West Bloomfield require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

2hr 5min
2hr 30min
ReportedExpected
CNA
1hr 15min
45min
ReportedExpected
LPN
60min
1hr 30min
ReportedExpected
RN
4hr 20min
4hr 45min
ReportedExpected
Total Nursing

This facility also provides approximately 2hr 20min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

93.8%
95.6%
95.6%
95.6%
92.2%
Q4 2016Q1 2017Q2 2017Q3 2017MI
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
100.0%
100.0%
100.0%
100.0%
92.7%
Q4 2016Q1 2017Q2 2017Q3 2017MI
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
-
-
-
-
50.8%
Q4 2016Q1 2017Q2 2017Q3 2017MI
* The data for this facility for some quarters is unavailable.
Percentage of low risk long-stay residents who lose control of their bowels or bladder
19.0%
17.9%
15.8%
17.1%
22.3%
Q4 2016Q1 2017Q2 2017Q3 2017MI
Percentage of long-stay residents who received an antianxiety or hypnotic medication
5.2%
20.3%
5.7%
20.6%
17.9%
Q4 2016Q1 2017Q2 2017Q3 2017MI
Percentage of long-stay residents whose ability to move independently worsened
18.2%
14.0%
14.6%
13.0%
12.9%
Q4 2016Q1 2017Q2 2017Q3 2017MI
Percentage of long-stay residents who received an antipsychotic medication
2.4%
12.8%
15.8%
9.8%
13.9%
Q4 2016Q1 2017Q2 2017Q3 2017MI
Percentage of long-stay residents whose need for help with daily activities has increased
7.0%
16.7%
7.3%
4.3%
7.5%
Q4 2016Q1 2017Q2 2017Q3 2017MI
Percentage of long-stay residents who lose too much weight
11.1%
6.3%
17.9%
4.9%
6.1%
Q4 2016Q1 2017Q2 2017Q3 2017MI
Percentage of long-stay residents who self-report moderate to severe pain
2.6%
5.0%
7.9%
4.9%
5.8%
Q4 2016Q1 2017Q2 2017Q3 2017MI
Percentage of high risk long-stay residents with pressure ulcers
2.6%
0.0%
2.7%
2.9%
2.7%
Q4 2016Q1 2017Q2 2017Q3 2017MI
Percentage of long-stay residents who have depressive symptoms
0.0%
2.4%
2.4%
6.5%
3.4%
Q4 2016Q1 2017Q2 2017Q3 2017MI
Percentage of long-stay residents with a urinary tract infection
0.0%
0.0%
4.9%
4.3%
3.0%
Q4 2016Q1 2017Q2 2017Q3 2017MI
Percentage of long-stay residents experiencing one or more falls with major injury
1.7%
8.9%
9.7%
3.2%
2.1%
Q4 2016Q1 2017Q2 2017Q3 2017MI
Percentage of long-stay residents with a catheter inserted and left in their bladder
0.0%
0.0%
0.0%
0.0%
0.5%
Q4 2016Q1 2017Q2 2017Q3 2017MI
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

92.1%
94.7%
96.0%
95.9%
80.3%
Q4 2016Q1 2017Q2 2017Q3 2017MI
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
79.6%
78.5%
78.5%
78.5%
79.6%
Q4 2016Q1 2017Q2 2017Q3 2017MI
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
74.7%
73.5%
77.1%
82.6%
71.4%
Q4 2016Q1 2017Q2 2017Q3 2017MI
Percentage of short-stay residents who made improvements in function
31.1%
34.8%
42.0%
46.1%
15.6%
Q4 2016Q1 2017Q2 2017Q3 2017MI
Percentage of short-stay residents who self-report moderate to severe pain
0.6%
0.3%
0.5%
1.5%
1.5%
Q4 2016Q1 2017Q2 2017Q3 2017MI
Percentage of short-stay residents who newly received an antipsychotic medication
0.0%
0.0%
0.1%
0.1%
0.8%
Q4 2016Q1 2017Q2 2017Q3 2017MI
Percentage of short-stay residents with pressure ulcers that are new or worsened



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