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Augustana Hcc Of Apple Valley

  1. Skilled Nursing Home Facilities
  2. Minnesota
  3. Apple Valley Skilled Nursing Home Facilities
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Reviews
Overall Rating 2.7 / 5.0 ★★★★★

  • Kelly Lynn
    ★★★★★ 8 months ago

    This nursing home killed my mom. She was living in Augustana since July 2016. In October 2016, I stopped by visiting my mom after work, she got redness and swollen on her right face, arm, and leg. I immediately called nurse over, the nurse measure her blood pressure it was 180. I was shock then I requested that she needed going to ER. Once, my mom arrived at ER, she took the CAT and MRI tests. They found out my mom had a silence stroke in her brain. In Sept. 2018, one night my mom got up and went to bathroom, then she hit her head by the wall where they hung the box for used needles. Because the next morning I came over picking her up for eye doctor appointment, I saw her left face and eye bruised so bad and the left side of her head had a bump. That was what I had told. I went to nurse station let them know. It seemed nobody had responding for that. Then in October 2018, after work I stopped by to visit my mom. I saw blood was on her toes and the walker. As I asked her how come, she told me she was bleeding in bathroom. Then I went in there to take a look. There was a lot of blood splashing all over around the sink and at the bottom of the wall underneath the sink. I did glance at the trash can, and I also saw blood in it. Nobody got noticed from that. I had told that the janitor who was the one saw the blood and cleaned it. Then I ran out of her room to find the janitor and asked her. Yes, she said she saw 2 soaking blood of towels in the trash can as she cleaned up that morning. I was so up set and I asked the janitor that she did report it. She said she did. But I didn't get any call from the nurses. The nurses whoever worked on night shifts. They have no responding for residents at all. After those situations I came to visit my mom more often liked every other days. The last day I saw my mom was on Wed. January 9, 2019, I stopped by after work. I brought dinner over to feed her that evening. My mom and I were sitting together a couple hours. Everything seemed okay for her and she was very happy on that evening. Then afternoon around 2 pm of Friday January 11, 2019 I got a call that my mom had no responding for lunch. As I came over, she couldn't talk and hold my hand anymore. All the staff didn't know what happen to her on that Friday, January 11 morning. Nobody knew what happened to my mom on that morning OR the night before on Thursday January 10, 2019. I asked them did my mom still okay to have breakfast on the morning of Friday, January 11, 2019. Nobody could answer my question. I got no phone calls from them on those days. When I mention that with nurse manager, she said they called me. I did check on my home phone and cell phone as I didn't receive any message from Augustana Nursing Home on those days. That was a big liar. It was broken my heart ... Then my mom passed away a week later on Saturday, January 19, 2019. My mom lived in Augustana Nursing Home as long terms care of resident. Every month, the State of Minnesota and Federal had to pay for nursing home arrange from $6,000 - $7,000 of the cares for my mom. Unfortunately, nobody at Augustana was care about my mom.

  • Vickey Townsend
    ★★★★★ 6 months ago

    I advise selecting a different facility for rehab - not a good experience

  • David Dykes
    ★★★★★ a week ago

    Keep your stuff away from their laundry. You will never see it again. They put my dad in an inflatable pool thing at night to keep him in bed. I think they should try it.

  • Darlene Mertins
    ★★★★★ a year ago

    I came straight from the hospital to Augustana Care Health and Rehabilitation after one week with a rare syndrome. I was weak and a Paraplegic Without the talent, attentiveness, love and assistance by my aides and nurses, my days would have been miserable. They gave me joy every day and met all of my needs. The business office answered all of my billing questions and the health information staff provided the proper documentation and helped set up transportation. Upper management would listen to concerns and suggestions. Physical Therapy and Occupational Therapy were provided once a day by Centrex. Management and therapists were stellar! Without my therapists providing passive and functional therapy, I would not be walking today and ready to return to my home. A myriad of fun activities are provided by a caring and fun group. The meals are excellent and are provided in your room or a dining room. Laundry is done daily by a smiling staff with great deftness. Maintenance is always available and do an exceptional job. Housekeeping keeps the facility immaculate, There are very comfortable sun rooms, a lovely gift shop and patio. The surrounding areas are beautiful with trees, a pond, gazebo and convenient parking. I would recommend this center to anyone and I thank everyone at this fine establishment.

  • Osfhd Ben
    ★★★★★ 11 months ago

    Not happy with the care my mother is currently getting!!! The nurse call button is useless since it takes a minimum of 45 minutes for someone to actually check on her. If she fell out of bed and hit her head nobody would know ??? Her blood pressure was also 197/90 and nothing was done. This is VERY upsetting to know my mom is not getting cared for as she should. And the 2 twits at the front desk ????? RUDE !!!!!

About Augustana Hcc Of Apple Valley

General Information

Legal Business NameAugustana Health Care Center Of Apple Valley
Ownership TypeNon Profit - Corporation
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareJuly 1, 1983 (37 years)
Capacity178
Residents155
Percent Occupied87%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsResident
In HospitalNo
Continuing Care Retirement CommunityNo
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for Augustana Hcc Of Apple Valley

Augustana Hcc Of Apple Valley was reviewed by Medicare to have a rating of 4 out of 5 stars.

About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of Minnesota Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

May 5, 2017 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaintImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

September 6, 2016 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
---Fine$15,536 fine

November 12, 2015 - 4 years ago

 Residents AffectedSeveritySource/TypeDescription
---Fine$1,820 fine

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of Augustana Hcc Of Apple Valley require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

2hr 40min
2hr 25min
ReportedExpected
CNA
45min
40min
ReportedExpected
LPN
1hr 5min
1hr 10min
ReportedExpected
RN
4hr 30min
4hr 15min
ReportedExpected
Total Nursing

This facility also provides approximately 1hr 30min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

93.9%
86.9%
86.9%
86.9%
96.7%
Q4 2016Q1 2017Q2 2017Q3 2017MN
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
96.4%
94.7%
95.0%
90.2%
95.9%
Q4 2016Q1 2017Q2 2017Q3 2017MN
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
70.7%
67.3%
63.1%
62.5%
51.1%
Q4 2016Q1 2017Q2 2017Q3 2017MN
Percentage of low risk long-stay residents who lose control of their bowels or bladder
4.0%
2.9%
2.8%
2.8%
12.8%
Q4 2016Q1 2017Q2 2017Q3 2017MN
Percentage of long-stay residents who received an antianxiety or hypnotic medication
19.6%
20.0%
27.7%
21.2%
17.5%
Q4 2016Q1 2017Q2 2017Q3 2017MN
Percentage of long-stay residents whose ability to move independently worsened
9.4%
9.3%
8.0%
4.4%
13.6%
Q4 2016Q1 2017Q2 2017Q3 2017MN
Percentage of long-stay residents who received an antipsychotic medication
13.0%
14.7%
19.4%
15.0%
14.4%
Q4 2016Q1 2017Q2 2017Q3 2017MN
Percentage of long-stay residents whose need for help with daily activities has increased
10.9%
6.1%
8.3%
5.7%
7.3%
Q4 2016Q1 2017Q2 2017Q3 2017MN
Percentage of long-stay residents who lose too much weight
10.2%
9.9%
6.0%
19.8%
9.0%
Q4 2016Q1 2017Q2 2017Q3 2017MN
Percentage of long-stay residents who self-report moderate to severe pain
2.4%
2.4%
2.3%
2.3%
4.3%
Q4 2016Q1 2017Q2 2017Q3 2017MN
Percentage of high risk long-stay residents with pressure ulcers
2.9%
2.8%
0.9%
4.5%
4.2%
Q4 2016Q1 2017Q2 2017Q3 2017MN
Percentage of long-stay residents who have depressive symptoms
2.7%
2.6%
0.8%
2.5%
3.3%
Q4 2016Q1 2017Q2 2017Q3 2017MN
Percentage of long-stay residents with a urinary tract infection
5.4%
3.5%
3.3%
0.8%
4.1%
Q4 2016Q1 2017Q2 2017Q3 2017MN
Percentage of long-stay residents experiencing one or more falls with major injury
1.6%
3.9%
2.0%
1.2%
2.0%
Q4 2016Q1 2017Q2 2017Q3 2017MN
Percentage of long-stay residents with a catheter inserted and left in their bladder
0.0%
0.0%
0.0%
0.0%
0.2%
Q4 2016Q1 2017Q2 2017Q3 2017MN
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

83.8%
87.3%
91.6%
88.9%
85.3%
Q4 2016Q1 2017Q2 2017Q3 2017MN
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
79.0%
78.9%
78.9%
78.9%
82.7%
Q4 2016Q1 2017Q2 2017Q3 2017MN
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
62.2%
68.7%
72.6%
70.6%
76.1%
Q4 2016Q1 2017Q2 2017Q3 2017MN
Percentage of short-stay residents who made improvements in function
17.9%
15.7%
18.0%
16.4%
20.0%
Q4 2016Q1 2017Q2 2017Q3 2017MN
Percentage of short-stay residents who self-report moderate to severe pain
1.8%
1.5%
1.3%
0.0%
1.6%
Q4 2016Q1 2017Q2 2017Q3 2017MN
Percentage of short-stay residents who newly received an antipsychotic medication
0.6%
0.4%
0.4%
0.2%
0.9%
Q4 2016Q1 2017Q2 2017Q3 2017MN
Percentage of short-stay residents with pressure ulcers that are new or worsened



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