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Minnesota Masonic Home Care Center

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Reviews
Overall Rating 3.1 / 5.0 ★★★★★

  • Lou Siffer
    ★★★★★ a month ago

    I worked as a prescribing health care provider at Minnesota Masonic. The facility is disorganized and does not fund a good charting system. Anytime I wanted data on patients I had to physically go to a written chart, which made my day less efficient and potentially detracted from the care I could provide to patients and residents. There was a nurse at Masonic that was diverting narcotics that I prescribed. That can happen in any health setting unfortunately. However, instead of firing this nurse outright, they offered her to stay onboard with addiction treatment. In most health institutions that want to remain reputable, this abuse of trust would not be tolerated and represents a huge liability. A health care provider with an addiction is one thing, but she was stealing your loved one's pain killers and narcotics , which is a whole new level. It speaks to the quality of nurses this facility can maintain, unfortunately.

  • Balmungxcx
    ★★★★★ a month ago

    Worked there for almost 10 years and it is the most corrupt and disorganized facility I have ever seen. Not only do they ignore patients and leave them in hallways for HOURS even after being called to bring them to their room but most of the nurses can't even speak proper English and get rude when you ask them to repeat themselves. The people running this place are incredibly unqualified and act like High Schoolers with cliques and are simply unjust to anyone they don't like; Usually anyone that calls them out for not doing their job properly. 1 star is still too generous for this toxic cesspool they call a Nursing Home.

  • Zombie Cobain
    ★★★★★ 2 months ago

    This organization does not care for its patients or workers. Do not send your loved one to Minnesota Masonic. I have also worked as a medical doctor at The Colony in Eden Prairie and Martin Luther Manor in Bloomington. These are much nicer facilities which provide better care.

  • Alisa Langley
    ★★★★★ 2 months ago

    Don't send anyone you love to this place. There is so much wrong. There is virtually NO communication between doctors, nurses, therapists with the patients. They just make decisions and carry them out without telling the patient it was happening or even why it happened. They do not ask the patient how they are feeling or what their pain level is. They make medicine changes that go against what a patient's previously prescribed medication is and give the patient no reason why. The worst is the lying on the charts. My chart actually says that a doctor came by and discussed medicine changes with me and then told my pain provider and recorded it on my chart. This never happened. They never returned a controlled substance to me and in fact told the pharmacist who asked about it that the medication was discontinued from my daily medicines as soon as I came the the Home.This was a lie because I received that medication during most of the time I was there. then they suddenly stopped giving it to me with no explaination. When I left I did not get the remaining medication to take home. I wonder where it is. If you do have to stay at this place, have an advocate be with you every step of the way. And YOU be the one to fill the precriptions the doctor gives when you leave the hospital and YOU go over exactly how much medications/controlled substances you have, a detailed record of the distribution of them and exactly how much you get back. My controlled substances were never returned. And it was OK with them that I spent the last night of my stay there in tears trying to walk off the pain because of a "sudden" change in pain medication. I did not feel safe my last evening and night there. Awful cold place.

  • Kim Turner
    ★★★★★ 2 months ago

    I am a 56y/o woman who was there after Total Knee Surg. The therapy twice a day was fine. My experience there was that most of the Nursing Assts & Nursing staff were terrible. My stay was over a long weekend , seems the wkend staff were the worst. I was not even offered cleaning towels. They made me give them all the Meds ( I was requested to bring when going for Surg) this too included Valium I take sometimes for Anxiety. At time of DC'd, which was 4 daze later, the drug was missing, never even documented!! I talked to Head Nurse b4 leaving, the Director, Social Wkr too. Bottom line - I can only imagine what they do, take from elderly persons - if they did this to me! I work for Hennepin County & find this very concerning. I will not forget this situation & when able to, will advise anyone of my experiences there.

About Minnesota Masonic Home Care Center

General Information

Legal Business NameMinnesota Masonic Home Care Center
Ownership TypeNon Profit - Corporation
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareSeptember 1, 1986 (31 years)
Capacity214
Residents202
Percent Occupied94%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsResident
In HospitalNo
Continuing Care Retirement CommunityNo
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for Minnesota Masonic Home Care Center

Minnesota Masonic Home Care Center
was reviewed by Medicare to have a rating of 5 out of 5. About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of Minnesota Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

November 3, 2016 - 13 months ago

 Residents AffectedSeveritySource/TypeDescription
ESomePotential for HarmHealth InspectionStore, cook, and serve food in a safe and clean way.

October 1, 2015 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
FManyPotential for HarmHealth InspectionHave a program that investigates, controls and keeps infection from spreading.
ESomePotential for HarmHealth InspectionMaintain comfortable and safe temperature levels.
DFewPotential for HarmHealth InspectionMake sure that a working call system is available in each resident's room or bathroom and bathing area.
DFewPotential for HarmHealth InspectionMake sure that residents receive treatments/services to maintain or improve their ability to care for themselves.
DFewPotential for HarmHealth InspectionImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

November 11, 2014 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
---Payment DenialPayment denial for 5 days

November 7, 2014 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
---Payment DenialPayment denial for 9 days

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of Minnesota Masonic Home Care Center require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

2hr 45min
2hr 30min
ReportedExpected
CNA
50min
40min
ReportedExpected
LPN
1hr 25min
1hr 15min
ReportedExpected
RN
4hr 60min
4hr 25min
ReportedExpected
Total Nursing

This facility also provides approximately 2hr 35min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

97.5%
85.2%
85.2%
85.2%
96.5%
Q4 2015Q1 2016Q2 2016Q3 2016MN
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
97.4%
98.2%
97.3%
95.6%
95.0%
Q4 2015Q1 2016Q2 2016Q3 2016MN
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
63.2%
65.0%
68.1%
63.0%
50.5%
Q4 2015Q1 2016Q2 2016Q3 2016MN
Percentage of low risk long-stay residents who lose control of their bowels or bladder
11.4%
13.1%
12.6%
12.3%
13.7%
Q4 2015Q1 2016Q2 2016Q3 2016MN
Percentage of long-stay residents who received an antianxiety or hypnotic medication
8.9%
9.9%
21.6%
9.4%
17.1%
Q4 2015Q1 2016Q2 2016Q3 2016MN
Percentage of long-stay residents whose ability to move independently worsened
8.8%
10.9%
10.8%
10.6%
13.7%
Q4 2015Q1 2016Q2 2016Q3 2016MN
Percentage of long-stay residents who received an antipsychotic medication
9.9%
15.1%
21.8%
8.5%
14.7%
Q4 2015Q1 2016Q2 2016Q3 2016MN
Percentage of long-stay residents whose need for help with daily activities has increased
24.5%
15.8%
15.3%
16.9%
10.8%
Q4 2015Q1 2016Q2 2016Q3 2016MN
Percentage of long-stay residents who self-report moderate to severe pain
13.2%
6.4%
10.0%
10.7%
7.1%
Q4 2015Q1 2016Q2 2016Q3 2016MN
Percentage of long-stay residents who lose too much weight
10.3%
7.7%
6.5%
4.0%
4.4%
Q4 2015Q1 2016Q2 2016Q3 2016MN
Percentage of high risk long-stay residents with pressure ulcers
0.9%
0.0%
2.8%
1.8%
4.6%
Q4 2015Q1 2016Q2 2016Q3 2016MN
Percentage of long-stay residents who have depressive symptoms
6.1%
5.5%
5.5%
3.5%
3.9%
Q4 2015Q1 2016Q2 2016Q3 2016MN
Percentage of long-stay residents with a urinary tract infection
0.9%
2.7%
3.6%
3.5%
4.2%
Q4 2015Q1 2016Q2 2016Q3 2016MN
Percentage of long-stay residents experiencing one or more falls with major injury
6.5%
3.2%
5.0%
3.6%
2.8%
Q4 2015Q1 2016Q2 2016Q3 2016MN
Percentage of long-stay residents with a catheter inserted and left in their bladder
0.0%
0.0%
0.0%
0.0%
0.2%
Q4 2015Q1 2016Q2 2016Q3 2016MN
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

97.5%
98.3%
98.7%
98.3%
83.6%
Q4 2015Q1 2016Q2 2016Q3 2016MN
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
94.7%
95.0%
95.0%
95.0%
81.4%
Q4 2015Q1 2016Q2 2016Q3 2016MN
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
77.6%
74.9%
75.4%
74.8%
73.5%
Q4 2015Q1 2016Q2 2016Q3 2016MN
Percentage of short-stay residents who made improvements in function
38.1%
37.8%
38.4%
38.3%
22.4%
Q4 2015Q1 2016Q2 2016Q3 2016MN
Percentage of short-stay residents who self-report moderate to severe pain
0.7%
0.7%
0.9%
1.1%
1.8%
Q4 2015Q1 2016Q2 2016Q3 2016MN
Percentage of short-stay residents who newly received an antipsychotic medication
0.9%
1.0%
1.1%
0.9%
1.3%
Q4 2015Q1 2016Q2 2016Q3 2016MN
Percentage of short-stay residents with pressure ulcers that are new or worsened



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