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Park River Estates Care Center

  1. Skilled Nursing Home Facilities
  2. Minnesota
  3. Coon Rapids Skilled Nursing Home Facilities
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Reviews
Overall Rating 3.3 / 5.0 ★★★★★

  • Patty Kovatovich
    ★★★★★ 9 months ago

    An elderly friend who was like a mother to me stayed here for a couple of months after a serious illness that left her unable to care for herself at home. Because I'm a retired nurse I watched her care like a hawk and I felt she seemed to have received good care. The nursing assistants seemed to treat her well even though she could get a little stubborn at times, well many times. The physical therapists were outstanding. I could tell they enjoyed their job and the elderly clientele. The minus 1 star is for an R.N. who was disrespectful to me and worst of all to my friend. Ilse was from Germany originally and had an accent. This nurse caller her a "sauerkraut" many times thinking this was funny. It was not. I don't think this nurse enjoyed her job at all. My friend did pass away because she was so ill. They acted appropriately and punctually when she needed end of life care at a hospital.

  • The Girl
    ★★★★★ a year ago

    This facility absolutely sucks all the staff are lazy they are on their phone 24/7 I feel bad for the residents that are currently there, they are not in good care at all. The management are rascist they do not care about the residents that are of color, as management you have to make sure that the facility is in good condition and they do not do that here I worked here for about a month and I disgusted with the staff they run a tight point system on some of the staff and let the others do what they want it looks good on the outside but I wouldn't dare put one of my loved ones here I am considering calling the state to come check out this place randomly so they can see exactly what goes on here.

  • Dave Mihlbauer
    ★★★★★ a year ago

    Awesome place to work. Friendly staff. Heart warming residents.

  • justin walrod
    ★★★★★ a year ago

    My Fiance, started working here a little while ago. It was her first NA position after schooling.. So she was a little overwhelmed at first.. But now that she has learned her responsibilities, she loves it. She loves working with the residents and always comes home in a good mood. She has had family members work here in the past as well & they also loved working with such excellent and helpful staff members. Who were happy to help train her & make her feel welcome, instead of making her feel like a burden. She loves her job, & as for past employees, who haven't done their job right, we really don't think that the entire establishment should have a bad overall review just because of a few bad apples. When my time comes or my parents end up needing to go into long term care. PARK RIVER ESTATES is the only place I would be comfortable with them being in. & i hope everybody else would also be willing to look passed a couple bad experiences, & focus on all of the great cares that have outweighed the bad by far. Thanks for reading.

  • Tom Pollock
    ★★★★★ 3 years ago

    I have been the administrator here for almost 17 years. My 5 star rating matches the Centers for Medicaid and Medicare Services overall rating of 5 stars. I have set very high standards for all employees since we are here for the residents and the residents are not here for us. Some employees don't meet our standards and are no longer with us. The interesting thing is that each month, we receive a call from 1-2 employees who worked with us previously wanting us to rehire them. We tell them "no" since they did not meet our high standards the first time. Excellent employees do perform better working with other excellent employees. We receive feedback from residents and families that they are glad that we are here to care for them. We even receive calls from residents that have gone home due to our excellent therapy program informing us of an upcoming hospital stay and wanting to come back to Park River Estates Care Center when they are discharged. We have people come to us for the first time because they heard from a neighbor that we do provide excellent care. I believe that if you or a loved one needs care now or in the future, visit us so you can see first hand that our residents do come first. I would also encourage visits to other places for the basis of comparison. Deciding where to receive care in any setting can be stressful. The more informed you are, the better you will feel.

About Park River Estates Care Center

General Information

Legal Business NameNorth Cities Health Care, Inc
Ownership TypeFor Profit - Corporation
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareMarch 1, 1987 (33 years)
Capacity99
Residents90
Percent Occupied91%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsBoth
In HospitalNo
Continuing Care Retirement CommunityNo
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for Park River Estates Care Center

Park River Estates Care Center was reviewed by Medicare to have a rating of 5 out of 5 stars.

About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of Minnesota Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

June 15, 2017 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
ESomePotential for HarmHealth InspectionProvide care for residents in a way that maintains or improves their dignity and respect in full recognition of their individuality.
DFewPotential for HarmHealth InspectionMaintain comfortable sound levels.
DFewPotential for HarmHealth InspectionHave a program that investigates, controls and keeps infection from spreading.
BSomePotential for Minimal HarmHealth InspectionMake sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of Park River Estates Care Center require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

3hr 10min
2hr 45min
ReportedExpected
CNA
50min
35min
ReportedExpected
LPN
45min
50min
ReportedExpected
RN
4hr 40min
4hr 10min
ReportedExpected
Total Nursing

This facility also provides approximately 25min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

98.8%
91.2%
91.2%
91.2%
96.7%
Q4 2016Q1 2017Q2 2017Q3 2017MN
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
97.6%
98.7%
95.9%
97.3%
95.9%
Q4 2016Q1 2017Q2 2017Q3 2017MN
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
62.5%
66.7%
55.2%
65.5%
51.1%
Q4 2016Q1 2017Q2 2017Q3 2017MN
Percentage of low risk long-stay residents who lose control of their bowels or bladder
10.8%
11.9%
9.1%
12.3%
12.8%
Q4 2016Q1 2017Q2 2017Q3 2017MN
Percentage of long-stay residents who received an antianxiety or hypnotic medication
35.3%
31.1%
30.6%
28.8%
17.5%
Q4 2016Q1 2017Q2 2017Q3 2017MN
Percentage of long-stay residents whose ability to move independently worsened
3.8%
5.3%
4.2%
5.6%
13.6%
Q4 2016Q1 2017Q2 2017Q3 2017MN
Percentage of long-stay residents who received an antipsychotic medication
10.0%
11.1%
9.4%
12.3%
14.4%
Q4 2016Q1 2017Q2 2017Q3 2017MN
Percentage of long-stay residents whose need for help with daily activities has increased
4.9%
6.4%
11.0%
8.2%
7.3%
Q4 2016Q1 2017Q2 2017Q3 2017MN
Percentage of long-stay residents who lose too much weight
5.4%
3.8%
1.4%
6.0%
9.0%
Q4 2016Q1 2017Q2 2017Q3 2017MN
Percentage of long-stay residents who self-report moderate to severe pain
8.6%
1.4%
1.5%
7.5%
4.3%
Q4 2016Q1 2017Q2 2017Q3 2017MN
Percentage of high risk long-stay residents with pressure ulcers
5.5%
4.3%
6.0%
4.3%
4.2%
Q4 2016Q1 2017Q2 2017Q3 2017MN
Percentage of long-stay residents who have depressive symptoms
3.7%
2.6%
0.0%
0.0%
3.3%
Q4 2016Q1 2017Q2 2017Q3 2017MN
Percentage of long-stay residents with a urinary tract infection
3.7%
3.8%
4.1%
1.4%
4.1%
Q4 2016Q1 2017Q2 2017Q3 2017MN
Percentage of long-stay residents experiencing one or more falls with major injury
0.0%
0.0%
1.2%
0.0%
2.0%
Q4 2016Q1 2017Q2 2017Q3 2017MN
Percentage of long-stay residents with a catheter inserted and left in their bladder
0.0%
0.0%
0.0%
0.0%
0.2%
Q4 2016Q1 2017Q2 2017Q3 2017MN
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

82.5%
82.4%
79.3%
67.7%
85.3%
Q4 2016Q1 2017Q2 2017Q3 2017MN
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
82.3%
68.9%
68.9%
68.9%
82.7%
Q4 2016Q1 2017Q2 2017Q3 2017MN
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
95.9%
86.6%
79.7%
85.0%
76.1%
Q4 2016Q1 2017Q2 2017Q3 2017MN
Percentage of short-stay residents who made improvements in function
21.5%
17.9%
14.9%
9.7%
20.0%
Q4 2016Q1 2017Q2 2017Q3 2017MN
Percentage of short-stay residents who self-report moderate to severe pain
0.0%
1.5%
1.5%
1.5%
1.6%
Q4 2016Q1 2017Q2 2017Q3 2017MN
Percentage of short-stay residents who newly received an antipsychotic medication
1.0%
3.0%
2.5%
0.9%
0.9%
Q4 2016Q1 2017Q2 2017Q3 2017MN
Percentage of short-stay residents with pressure ulcers that are new or worsened



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