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The North Shore Estates LLC

  1. Skilled Nursing Home Facilities
  2. Minnesota
  3. Duluth Skilled Nursing Home Facilities
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Reviews
Overall Rating 3.7 / 5.0 ★★★★★

  • Bethany Delvas
    ★★★★★ 6 months ago

    Wonderful place and friendly staff!

  • Jenna Lopez
    ★★★★★ a year ago

    Such an improvement! This place didn't always have a great reputation, but has significantly changed. The building has been renovated inside to a very modern and home-like environment. The staff greeted me with smiles and were very helpful. Can't beat the views from the dining rooms, too! What a perfect spot for a nursing home.

  • Amelia Davis
    ★★★★★ a year ago

    Professional and caring staff. Great location and views of Spirit Lake and Munger Trail! Recently renovated. Very welcoming and warm.

  • Renee Johnstone
    ★★★★★ a year ago

    BEWARE... -10 rating! There are SO many disturbing concern's happening in this nursing facility from nursing staff ( loudly heckling daughter during visit's outside my mother's door), supervisor and nursing director becoming sarcastic and rude when I requested our mothers plan of care . I had to bring in a medicare coordinator to have FULL access to her plan of care. Our mother is on palliative care/hospice currently. My guardianship right's have NEVER been honored nor our mothers wishes to NOT sustain her life!!! She is suffering (starving) and lingering far longer due to a supervisor's decision to continue giving her 100ML of water 3 times daily since her feeding tube being removed on 10/16/18. When I questioned from a doctor, how could this have happened?! I was told she were only " Being a Good Samaritan". Do you want a "Good Samaritan" sustaining your life against your wishes. In a real world it's called "financial exploitation of a vulnerable adult"! Our mother is fully aware of her surroundings, agitated, grinding her teeth to the point of breaking. I have been disrespected, SLANDERED and ignored while attempting to advocate for my mother. Expect: Incomplete plan of care, incomplete documentation for doctor orders, hospice and medication's. I went to visit my mother on 11/3/18 only to encounter an aide speaking loudly outside my mother's room making light of my mother lingering and suggesting this is delaying my winter bird travel. Our mother assumed I were leaving her and she became visibly agitated after. I had to return that evening to comfort and reassure her I am not leaving her! Resident's and family should NEVER have to experience the harm this facility has caused in the short month our mother has resided there. DON'T BOTHER asking for change......YOU will be treated as a problem, slandered and bullied by staff! Please pray for our mother!

  • Kara Gordon
    ★★★★★ a year ago

    I wish I could give this facility zero stars. It is absolutely disgusting. Each time I have been there, there has been trash scraps, food, and liquids spilled on the floor, and left for days. They have recently made "improvements" which have consisted of new flooring and a couple of new chairs in the common areas. I wouldn't put my worst enemy in this facility. It is truly a wonder how they are still licensed to be open.

About The North Shore Estates LLC

General Information

Legal Business NameLegal Business Name Not Available
Ownership TypeFor Profit - Corporation
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareMay 1, 1987 (33 years)
Capacity70
Residents61
Percent Occupied87%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsResident
In HospitalNo
Continuing Care Retirement CommunityNo
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for The North Shore Estates LLC

The North Shore Estates LLC was reviewed by Medicare to have a rating of 4 out of 5 stars.

About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of Minnesota Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

June 15, 2017 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmHealth InspectionProperly hold, secure, and manage each resident's personal money which is deposited with the nursing home.
DFewPotential for HarmHealth InspectionMake sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
DFewPotential for HarmComplaint+InspectionGive residents a notice of rights, rules, services and charges.
DFewPotential for HarmComplaint+InspectionEnsure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents.

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of The North Shore Estates LLC require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

2hr 40min
2hr 30min
ReportedExpected
CNA
50min
35min
ReportedExpected
LPN
45min
60min
ReportedExpected
RN
4hr 15min
4hr 5min
ReportedExpected
Total Nursing

This facility also provides approximately 35min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

100.0%
96.6%
96.6%
96.6%
96.7%
Q4 2016Q1 2017Q2 2017Q3 2017MN
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
90.2%
96.2%
100.0%
100.0%
95.9%
Q4 2016Q1 2017Q2 2017Q3 2017MN
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
50.0%
51.9%
67.6%
69.7%
51.1%
Q4 2016Q1 2017Q2 2017Q3 2017MN
Percentage of low risk long-stay residents who lose control of their bowels or bladder
17.8%
15.7%
14.0%
14.6%
12.8%
Q4 2016Q1 2017Q2 2017Q3 2017MN
Percentage of long-stay residents who received an antianxiety or hypnotic medication
27.6%
52.5%
17.0%
39.0%
17.5%
Q4 2016Q1 2017Q2 2017Q3 2017MN
Percentage of long-stay residents whose ability to move independently worsened
12.2%
8.0%
10.0%
10.2%
13.6%
Q4 2016Q1 2017Q2 2017Q3 2017MN
Percentage of long-stay residents who received an antipsychotic medication
13.3%
15.7%
8.2%
8.3%
14.4%
Q4 2016Q1 2017Q2 2017Q3 2017MN
Percentage of long-stay residents whose need for help with daily activities has increased
13.7%
3.8%
17.6%
18.0%
7.3%
Q4 2016Q1 2017Q2 2017Q3 2017MN
Percentage of long-stay residents who lose too much weight
0.0%
7.7%
10.3%
7.3%
9.0%
Q4 2016Q1 2017Q2 2017Q3 2017MN
Percentage of long-stay residents who self-report moderate to severe pain
9.3%
8.5%
4.5%
6.8%
4.3%
Q4 2016Q1 2017Q2 2017Q3 2017MN
Percentage of high risk long-stay residents with pressure ulcers
4.3%
0.0%
0.0%
4.3%
4.2%
Q4 2016Q1 2017Q2 2017Q3 2017MN
Percentage of long-stay residents who have depressive symptoms
5.9%
3.8%
7.8%
4.0%
3.3%
Q4 2016Q1 2017Q2 2017Q3 2017MN
Percentage of long-stay residents with a urinary tract infection
5.9%
5.8%
2.0%
2.0%
4.1%
Q4 2016Q1 2017Q2 2017Q3 2017MN
Percentage of long-stay residents experiencing one or more falls with major injury
1.3%
4.3%
1.5%
4.4%
2.0%
Q4 2016Q1 2017Q2 2017Q3 2017MN
Percentage of long-stay residents with a catheter inserted and left in their bladder
0.0%
0.0%
0.0%
0.0%
0.2%
Q4 2016Q1 2017Q2 2017Q3 2017MN
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

77.5%
86.7%
91.7%
90.3%
85.3%
Q4 2016Q1 2017Q2 2017Q3 2017MN
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
84.9%
85.3%
85.3%
85.3%
82.7%
Q4 2016Q1 2017Q2 2017Q3 2017MN
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
58.3%
76.9%
70.0%
68.5%
76.1%
Q4 2016Q1 2017Q2 2017Q3 2017MN
Percentage of short-stay residents who made improvements in function
2.4%
17.6%
25.0%
24.1%
20.0%
Q4 2016Q1 2017Q2 2017Q3 2017MN
Percentage of short-stay residents who self-report moderate to severe pain
0.0%
0.0%
0.0%
0.0%
1.6%
Q4 2016Q1 2017Q2 2017Q3 2017MN
Percentage of short-stay residents who newly received an antipsychotic medication
0.8%
1.2%
0.0%
0.0%
0.9%
Q4 2016Q1 2017Q2 2017Q3 2017MN
Percentage of short-stay residents with pressure ulcers that are new or worsened



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