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St Lucas Care Center

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Reviews
Overall Rating 2.9 / 5.0 ★★★★★

  • ★★★★★ a month ago

    Welcov is a horrible company to be a vendor for. I strongly recommend to get paid before selling or doing business with any of their facilities. WE just sent them over to collections. If they are this responsible paying bills i can just imagine what the care is like.

  • ★★★★★ a year ago

    My grandma lived there for years and my great aunt is still there. They have always been healthy and happy. Have their hair done...special treatment. No complaints here.

  • ★★★★★ 2 years ago

    I have nothing good to say about this place. My Grandmother was there for three weeks. Her second day there she was told by another individual, "It's easy to get in but it's hard to leave." No truer words have ever been spoken! The nurses took horrible care of my Grandmother... they were rude to her, told her she was too much trouble. She sent her laundry to get cleaned and they never returned it. They also violated her confidentiality TWICE!!!! That is completely illegal and unethical. The week before her scheduled discharge, the facility actually called my mother and told her my Grandmother did not want to return home which was a LIE! My Grandmother couldn't wait to leave this horrible place. The day of her discharge, because she did not "follow her discharge plan" (direct quote from the Facility Administrator - Jill Acosta - who is horrible!) they discharged her AMA (Against Medical Advice) and discharged her WITHOUT any of her medications. Side note - She always told the facility she was never going to stay and her plan was to return home. So they are also falsifying medical records. My Grandmother was in this place for a severe eye infection and she has a heart condition. They put her in GRAVE danger. It's illegal to discharge her without medications. I called Jill Acosta, who now refuses to return any of my phone calls, and she blatantly lied to me on the phone about the discharge plan and not following it. The only thing I can think of is that this horrible place gets kick backs from other facilities which is AGAINST THE LAW!!!! Stark Law. Whatever you do--- DO NOT GO HERE! I wouldn't send my worst enemy here.

  • ★★★★★ 3 years ago

    My grandfather has been there for less than 48 hours, and he's there to recuperate from a hip surgery. In the first 24 hours, we were told he was too much trouble for the short term care staff, and needed to be moved to the long term/memory care area so they could keep a better eye on him. Ok. I can deal with that, but less than 12 hours after he was transferred to the long term care floor, he fell trying to get out of his bed which he wasn't supposed to do, and was supposed to be watched for, and we had warned them multiple times that this was going to be a problem. This morning the staff called to ask us if there was any way we could come down and sit with him all day every day during his recuperation to keep him busy so he would be less of a problem for them. We told them we would visit him daily, but we would not be able to spend 18 hours a day with him, and they were going to have to find a way to do the job they were being paid to do. Then during our visit with him this afternoon, a staff member told us that they've learned that Grandpa likes to hold hands with people and that they've already learned that they need to get out of his room before he does that or they'll have to talk to him. Really??? REALLY??? What the hell is wrong with holding his hand for a few minutes and talking to him to offer him some comfort??? We didn't want him in St. Lucas in the first place, and only have him there long enough for a room to open up for him at another facility. The hospital said that his insurance wouldn't let him stay at the hospital, so unless we could afford to privately pay to keep him in the hospital until the right place could take him, we would have no choice but to place him at St. Lucas for a few days.

  • ★★★★★ 12 months ago

About St Lucas Care Center

General Information

Legal Business NameFaribault Healthcare LLC
Ownership TypeFor Profit - Corporation
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareJanuary 1, 1967 ()
Capacity109
Residents71
Percent Occupied65%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsBoth
In HospitalNo
Continuing Care Retirement CommunityNo
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for St Lucas Care Center

St Lucas Care Center
was reviewed by to have a rating of 4 out of 5. About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of Minnesota Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

July 14, 2016 - 17 months ago

 Residents AffectedSeveritySource/TypeDescription
ESomePotential for HarmHealth InspectionDevelop policies and procedures for influenza and pneumococcal immunizations.
DFewPotential for HarmHealth InspectionProvide necessary care and services to maintain or improve the highest well being of each resident .
DFewPotential for HarmHealth InspectionConduct initial and periodic assessments of each resident's functional capacity.
DFewPotential for HarmHealth InspectionEnsure residents have the right to have a choice over activities, their schedules, and health care according to their interests, assessments, and plans of care.

May 14, 2015 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
ESomePotential for HarmHealth InspectionMaintain drug records and properly mark/label drugs and other similar products according to accepted professional standards.
DFewPotential for HarmHealth InspectionProvide care by qualified persons according to each resident's written plan of care.
DFewPotential for HarmHealth InspectionProvide care for residents in a way that maintains or improves their dignity and respect in full recognition of their individuality.
DFewPotential for HarmHealth InspectionDevelop and implement policies for 1) screening and training employees; and the 2) prevention, identification, investigation, and reporting of any abuse, neglect, mistreatment and misappropriation of property.
DFewPotential for HarmHealth Inspection1) Hire only people with no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents.
DFewPotential for HarmHealth InspectionAllow residents to self-administer drugs if determined safe.

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of St Lucas Care Center require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

2hr 15min
2hr 35min
ReportedExpected
CNA
40min
40min
ReportedExpected
LPN
1hr 10min
1hr 10min
ReportedExpected
RN
4hr 10min
4hr 25min
ReportedExpected
Total Nursing

This facility also provides approximately 10min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

100.0%
100.0%
100.0%
100.0%
96.5%
Q4 2015Q1 2016Q2 2016Q3 2016MN
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
91.7%
90.8%
91.4%
94.8%
95.0%
Q4 2015Q1 2016Q2 2016Q3 2016MN
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
48.0%
42.9%
-
-
50.5%
Q4 2015Q1 2016Q2 2016Q3 2016MN
* The data for this facility for some quarters is unavailable.
Percentage of low risk long-stay residents who lose control of their bowels or bladder
14.0%
14.3%
10.5%
11.1%
13.7%
Q4 2015Q1 2016Q2 2016Q3 2016MN
Percentage of long-stay residents who received an antianxiety or hypnotic medication
8.4%
14.5%
22.0%
16.1%
17.1%
Q4 2015Q1 2016Q2 2016Q3 2016MN
Percentage of long-stay residents whose ability to move independently worsened
10.0%
12.3%
13.8%
14.0%
13.7%
Q4 2015Q1 2016Q2 2016Q3 2016MN
Percentage of long-stay residents who received an antipsychotic medication
9.4%
20.3%
17.9%
20.0%
14.7%
Q4 2015Q1 2016Q2 2016Q3 2016MN
Percentage of long-stay residents whose need for help with daily activities has increased
16.7%
29.6%
4.7%
4.7%
10.8%
Q4 2015Q1 2016Q2 2016Q3 2016MN
Percentage of long-stay residents who self-report moderate to severe pain
6.7%
4.6%
8.9%
8.6%
7.1%
Q4 2015Q1 2016Q2 2016Q3 2016MN
Percentage of long-stay residents who lose too much weight
6.5%
5.8%
6.5%
8.9%
4.4%
Q4 2015Q1 2016Q2 2016Q3 2016MN
Percentage of high risk long-stay residents with pressure ulcers
3.6%
3.2%
1.8%
2.0%
4.6%
Q4 2015Q1 2016Q2 2016Q3 2016MN
Percentage of long-stay residents who have depressive symptoms
3.3%
4.6%
1.8%
3.4%
3.9%
Q4 2015Q1 2016Q2 2016Q3 2016MN
Percentage of long-stay residents with a urinary tract infection
5.0%
3.1%
0.0%
0.0%
4.2%
Q4 2015Q1 2016Q2 2016Q3 2016MN
Percentage of long-stay residents experiencing one or more falls with major injury
3.5%
7.0%
10.3%
6.9%
2.8%
Q4 2015Q1 2016Q2 2016Q3 2016MN
Percentage of long-stay residents with a catheter inserted and left in their bladder
0.0%
0.0%
0.0%
0.0%
0.2%
Q4 2015Q1 2016Q2 2016Q3 2016MN
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

96.0%
98.2%
100.0%
99.1%
83.6%
Q4 2015Q1 2016Q2 2016Q3 2016MN
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
96.4%
96.4%
96.4%
96.4%
81.4%
Q4 2015Q1 2016Q2 2016Q3 2016MN
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
68.9%
68.6%
75.7%
89.2%
73.5%
Q4 2015Q1 2016Q2 2016Q3 2016MN
Percentage of short-stay residents who made improvements in function
48.3%
36.7%
15.5%
1.2%
22.4%
Q4 2015Q1 2016Q2 2016Q3 2016MN
Percentage of short-stay residents who self-report moderate to severe pain
1.6%
1.4%
1.3%
1.3%
1.8%
Q4 2015Q1 2016Q2 2016Q3 2016MN
Percentage of short-stay residents who newly received an antipsychotic medication
0.0%
0.9%
0.8%
0.0%
1.3%
Q4 2015Q1 2016Q2 2016Q3 2016MN
Percentage of short-stay residents with pressure ulcers that are new or worsened



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