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Augustana Chapel View Care Center

  1. Skilled Nursing Home Facilities
  2. Minnesota
  3. Hopkins Skilled Nursing Home Facilities
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Reviews
Overall Rating 3.9 / 5.0 ★★★★★

  • Steven Ose
    ★★★★★ a year ago

    Chapel View has been better that expected for my parents. Two years ago they were having health scares, had no plan for next steps after their home and were looking to me for answers. The team at Chapel View helped them transition well. Amazing one bedroom apartment, great meals downstairs, new friends, caring staff and option of attached care center. On behalf of my parents, I recommend Chapel View Hopkins! Jesus saves, Steven Ose

  • Daw Nee Yahu{ Daniel } Stainbrook
    ★★★★★ a year ago

    UPDATED OCTOBER 23RD 2018. So my original review on Chapel View Augustana. ...Was...(((Most everything was really good, nursing staff excellent. The therapy physical and occupational Second To None excellent perfect. The assistant nurses are not always the greatest the bathrooms don't get cleaned properly between uses by the Nursing assistants. The menu has pretty good choices, and they try to accommodate your dietary needs, Although they regularly miscalculate, misunderstand or forget to read clearly the choice sheet filled out by the patient and sometimes deliver the wrong food. So overall I give it a four out of five with those few minor things that need to be corrected in my opinion. The nursing assistants need to have a continual training and meetings on the bathroom cleaning, and getting food out correctly. I personally believe that would help get the food out to the clients and keep those bathroom cleaned properly as well.)))))) UPDATE OCTOBER 23RD SINCE THIS REVIEW I ACTUALLY HAD A CHANCE TO TALK WITH THE LEAD COORDINATOR AND UPPER MANAGEMENT AND THEY ARE NOW ADDRESSING THESE ISSUES DIRECTLY AND HAVE CORRECTED THEM UPON READING MY REVIEW. FROM THAT DAY FORWARD THEY HAVE REASSURED ME THAT THESE THINGS HAVE BEEN ADDRESSED AND CORRECTED AND NOW I WILL HAVE TO REATE THEM AT A 5. I JUST WANT TO SAY IF ANYBODY HAS A PROBLEM WITH THE WAY THINGS ARE BEING DONE AND ANY FACILITY YOU NEED TO BRING IT TO A DIRECTOR OR A HIGHER MANAGEMENT PERSON I BELIEVE THINGS WILL BE HANDLED MUCH MORE EFFICIENTLY THAT WAY. Thanks ... Daniel Fessenden

  • So Lost
    ★★★★★ a year ago

    Worst Care Ever. Woken up all hours of the night for "tests". The physical therapist was more than aggressive, she twisted and bent my knee in ways I've never bent it. People are nice, but uneducated. Avoid this place @ all cost. The 5?s are more than likely from the staff that sit on their phones from the time they get on the floor till the time they leave.

  • Billiejo Armstrong
    ★★★★★ 2 years ago

    At Augustana the residents are treated with care, respect, and dignity. The facility is one of the cleanest around, and very unique in its design. Many siting areas outside in very well manicured, comfortable surroundings, as well as interior spaces that cater to quiet areas, and many spaces available for families to visit and have get togethers. The food at the facility is prepared on site and is always very good, as the menu caters to all residents with its flexibility and as many fresh items as seasonally possible. I would highly recommend you tour this facility if you are looking for a loved ones placement, or just looking for a brief Transitional Care Unit recovery stay, as the therapy department is one of the most highly rated and recommended by its past patients that you will find.

  • Linda Daniel
    ★★★★★ 10 months ago

    Taking Good Care of My Husband!

About Augustana Chapel View Care Center

General Information

Legal Business NameAugustana Chapel View Homes Inc
Ownership TypeNon Profit - Church Related
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareAugust 1, 1987 (32 years)
Capacity108
Residents104
Percent Occupied96%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsResident
In HospitalNo
Continuing Care Retirement CommunityNo
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for Augustana Chapel View Care Center

Augustana Chapel View Care Center was reviewed by Medicare to have a rating of 2 out of 5 stars.

About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of Minnesota Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

August 1, 2017 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaintEnsure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents.

July 19, 2017 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaintProvide necessary care and services to maintain or improve the highest well being of each resident .

December 8, 2016 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
---Payment DenialPayment denial for 23 days

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of Augustana Chapel View Care Center require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

2hr 5min
2hr 25min
ReportedExpected
CNA
50min
40min
ReportedExpected
LPN
1hr
1hr 5min
ReportedExpected
RN
3hr 55min
4hr 10min
ReportedExpected
Total Nursing

This facility also provides approximately 1hr 15min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

77.8%
97.7%
97.7%
97.7%
96.7%
Q4 2016Q1 2017Q2 2017Q3 2017MN
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
98.8%
100.0%
100.0%
98.7%
95.9%
Q4 2016Q1 2017Q2 2017Q3 2017MN
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
66.7%
61.7%
66.7%
62.2%
51.1%
Q4 2016Q1 2017Q2 2017Q3 2017MN
Percentage of low risk long-stay residents who lose control of their bowels or bladder
1.4%
1.4%
1.4%
4.4%
12.8%
Q4 2016Q1 2017Q2 2017Q3 2017MN
Percentage of long-stay residents who received an antianxiety or hypnotic medication
22.7%
26.4%
6.8%
13.4%
17.5%
Q4 2016Q1 2017Q2 2017Q3 2017MN
Percentage of long-stay residents whose ability to move independently worsened
10.0%
13.6%
12.8%
16.0%
13.6%
Q4 2016Q1 2017Q2 2017Q3 2017MN
Percentage of long-stay residents who received an antipsychotic medication
12.5%
26.0%
19.4%
7.6%
14.4%
Q4 2016Q1 2017Q2 2017Q3 2017MN
Percentage of long-stay residents whose need for help with daily activities has increased
1.2%
4.8%
12.8%
7.9%
7.3%
Q4 2016Q1 2017Q2 2017Q3 2017MN
Percentage of long-stay residents who lose too much weight
5.0%
8.2%
8.6%
7.0%
4.3%
Q4 2016Q1 2017Q2 2017Q3 2017MN
Percentage of high risk long-stay residents with pressure ulcers
10.4%
7.2%
8.4%
5.1%
9.0%
Q4 2016Q1 2017Q2 2017Q3 2017MN
Percentage of long-stay residents who self-report moderate to severe pain
5.1%
2.6%
2.6%
1.4%
4.2%
Q4 2016Q1 2017Q2 2017Q3 2017MN
Percentage of long-stay residents who have depressive symptoms
3.8%
1.2%
0.0%
1.3%
3.3%
Q4 2016Q1 2017Q2 2017Q3 2017MN
Percentage of long-stay residents with a urinary tract infection
3.7%
4.8%
3.8%
2.6%
4.1%
Q4 2016Q1 2017Q2 2017Q3 2017MN
Percentage of long-stay residents experiencing one or more falls with major injury
1.6%
4.1%
3.3%
1.6%
2.0%
Q4 2016Q1 2017Q2 2017Q3 2017MN
Percentage of long-stay residents with a catheter inserted and left in their bladder
0.0%
0.0%
0.0%
0.0%
0.2%
Q4 2016Q1 2017Q2 2017Q3 2017MN
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

92.4%
95.0%
97.0%
96.9%
85.3%
Q4 2016Q1 2017Q2 2017Q3 2017MN
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
64.8%
77.0%
77.0%
77.0%
82.7%
Q4 2016Q1 2017Q2 2017Q3 2017MN
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
77.2%
78.9%
80.9%
76.8%
76.1%
Q4 2016Q1 2017Q2 2017Q3 2017MN
Percentage of short-stay residents who made improvements in function
6.7%
13.3%
21.7%
26.3%
20.0%
Q4 2016Q1 2017Q2 2017Q3 2017MN
Percentage of short-stay residents who self-report moderate to severe pain
1.0%
2.9%
2.8%
0.9%
1.6%
Q4 2016Q1 2017Q2 2017Q3 2017MN
Percentage of short-stay residents who newly received an antipsychotic medication
0.9%
0.8%
0.4%
0.7%
0.9%
Q4 2016Q1 2017Q2 2017Q3 2017MN
Percentage of short-stay residents with pressure ulcers that are new or worsened



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