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Providence Place

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Reviews
Overall Rating 2.7 / 5.0 ★★★★★

  • ★★★★★ 6 months ago

    My experience with Providence Place has been a living nightmare. Even though my mother has passed away recently resulting from complications of COPD, I pray for every resident still there who's life depends on life giving oxygen. Countless times the staff let the oxygen tanks run empty, clogged tubes and who discovered it? The family members or the housekeeping staff. The nursing staff does not make rounds during the turnover of the shifts to make sure care was conducted from the previous shift. If they did, empty oxygen tanks would not be the subject matter here. The State of Minnesota needs to take a close look on how the residents are taken care of. When this facility was family owned ( Nile Health Care ), the residents were taken care of until their last days with love dignity and respect. Now, how nursing homes are managed in the State of Minnesota, it seems to be a losing battle to get that type of care. I would give Providence Place 0 stars but there were a couple staff members I respect, but all it takes is few bad apples that only comes to work for a paycheck and refuse to do their job that can result in a Emergency Room visit in a hospital for your loved one. I understand it's a tough job, but nobody asked them to care for vulnerable adults. Some of the staff I will not mention should have their license revoked yet, they still let them work. The system is broken here.

  • ★★★★★ 8 months ago

    My mother in law was admitted to the TCU after having orthopedic surgery. When we arrived she had to go to the bathroom. The nurse told us they were out of bedpans and she would have to wait. I called the clinical director and she assured me they weren't out of bedpans and would offer more staff training. It was a ridiculous answer. I would hope the staff working at a nursing home would be able to find a bedpan. My mother in law was supposed to be getting pain medication every four hours as needed. She asked for the medication and it wasn't brought to her. My husband went to visit her that night and found her in severe pain in the bed. He discovered they hadn't given her her pain medication for 14 hours even though she asked for it! She was also in the same clothes she was admitted in the day before. The staff was unfriendly and obviously uncaring. She was supposed to stay for six weeks. We had her transferred to a different facility in under 48 hours. This place is poorly run, filthy, and criminal.

  • ★★★★★ 7 months ago

    I had a complete knee replacement.I planned to do my recuperation and therapy at Providence Place.I lasted 8 hours and ran out. Staff was most unhelpful,rooms where filthy and no private room with TV.This was on a Friday and I was 5 days out of surgery.I asked for a walker and they said I could get one on Monday!No wheelchair.They should have their license pulled!

  • ★★★★★ 9 months ago

    My Mom is happy for now, so am I.

  • ★★★★★ 7 months ago

    Love the old balls

About Providence Place

General Information

Legal Business NameSenior Care Providence, LLC
Ownership TypeNon Profit - Corporation
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareMay 29, 1984 (34 years)
Capacity190
Residents166
Percent Occupied87%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsBoth
In HospitalNo
Continuing Care Retirement CommunityNo
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for Providence Place

Providence Place
was reviewed by to have a rating of 3 out of 5. About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of Minnesota Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

December 8, 2016 - 12 months ago

 Residents AffectedSeveritySource/TypeDescription
ESomePotential for HarmHealth InspectionHave a program that investigates, controls and keeps infection from spreading.
ESomePotential for HarmHealth InspectionMaintain drug records and properly mark/label drugs and other similar products according to accepted professional standards.
CManyPotential for Minimal HarmHealth InspectionPost nurse staffing information/data on a daily basis.
DFewPotential for HarmHealth InspectionGive residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores.
DFewPotential for HarmHealth InspectionAllow residents the right to participate in the planning or revision of care and treatment.
DFewPotential for HarmHealth InspectionProvide or obtain dental services for each resident.

February 12, 2016 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
FManyPotential for HarmHealth InspectionListen to the resident groups and act on their complaints and suggestions that affect resident care and life.
ESomePotential for HarmHealth InspectionPrepare food that is nutritional, appetizing, tasty, attractive, well-cooked, and at the right temperature.
ESomePotential for HarmHealth Inspection1) Review the work of each nurse aide every year; and 2) give regular in-service training based upon these reviews.
DFewPotential for HarmHealth InspectionEnsure that each resident's 1) entire drug/medication regimen is free from unnecessary drugs; and 2) is managed and monitored to achieve highest level of well-being.
DFewPotential for HarmHealth InspectionGive residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores.
DFewPotential for HarmHealth InspectionAllow residents the right to participate in the planning or revision of care and treatment.
DFewPotential for HarmHealth InspectionProvide care for residents in a way that maintains or improves their dignity and respect in full recognition of their individuality.
DFewPotential for HarmHealth InspectionDevelop a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
DFewPotential for HarmHealth InspectionGive residents a notice of rights, rules, services and charges.
DFewPotential for HarmHealth InspectionProvide necessary care and services to maintain or improve the highest well being of each resident .

December 15, 2015 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaintEnsure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents.

April 2, 2015 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
ESomePotential for HarmHealth InspectionPrepare food that is nutritional, appetizing, tasty, attractive, well-cooked, and at the right temperature.
DFewPotential for HarmHealth InspectionMake sure that a working call system is available in each resident's room or bathroom and bathing area.
DFewPotential for HarmHealth InspectionMake sure that residents receive treatments/services to maintain or improve their ability to care for themselves.
DFewPotential for HarmHealth InspectionProvide care by qualified persons according to each resident's written plan of care.

March 24, 2015 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaintDevelop and implement policies for 1) screening and training employees; and the 2) prevention, identification, investigation, and reporting of any abuse, neglect, mistreatment and misappropriation of property.
DFewPotential for HarmComplaint1) Hire only people with no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents.

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of Providence Place require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

2hr 30min
2hr 25min
ReportedExpected
CNA
1hr 5min
35min
ReportedExpected
LPN
60min
55min
ReportedExpected
RN
4hr 35min
3hr 55min
ReportedExpected
Total Nursing

This facility also provides approximately 30min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

97.7%
94.4%
94.4%
94.4%
96.5%
Q4 2015Q1 2016Q2 2016Q3 2016MN
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
87.7%
82.2%
80.4%
84.0%
95.0%
Q4 2015Q1 2016Q2 2016Q3 2016MN
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
66.7%
60.3%
63.3%
68.4%
50.5%
Q4 2015Q1 2016Q2 2016Q3 2016MN
Percentage of low risk long-stay residents who lose control of their bowels or bladder
17.2%
12.8%
10.9%
12.9%
13.7%
Q4 2015Q1 2016Q2 2016Q3 2016MN
Percentage of long-stay residents who received an antianxiety or hypnotic medication
20.3%
21.6%
19.3%
12.6%
17.1%
Q4 2015Q1 2016Q2 2016Q3 2016MN
Percentage of long-stay residents whose ability to move independently worsened
16.4%
19.3%
18.5%
18.3%
13.7%
Q4 2015Q1 2016Q2 2016Q3 2016MN
Percentage of long-stay residents who received an antipsychotic medication
9.8%
15.2%
19.1%
13.1%
14.7%
Q4 2015Q1 2016Q2 2016Q3 2016MN
Percentage of long-stay residents whose need for help with daily activities has increased
24.5%
20.9%
21.8%
21.7%
10.8%
Q4 2015Q1 2016Q2 2016Q3 2016MN
Percentage of long-stay residents who self-report moderate to severe pain
14.6%
9.9%
8.2%
4.0%
7.1%
Q4 2015Q1 2016Q2 2016Q3 2016MN
Percentage of long-stay residents who lose too much weight
7.5%
4.0%
5.8%
5.7%
4.4%
Q4 2015Q1 2016Q2 2016Q3 2016MN
Percentage of high risk long-stay residents with pressure ulcers
10.4%
3.8%
2.2%
0.0%
4.6%
Q4 2015Q1 2016Q2 2016Q3 2016MN
Percentage of long-stay residents who have depressive symptoms
3.4%
0.7%
1.4%
2.7%
3.9%
Q4 2015Q1 2016Q2 2016Q3 2016MN
Percentage of long-stay residents with a urinary tract infection
1.4%
2.1%
2.7%
4.0%
4.2%
Q4 2015Q1 2016Q2 2016Q3 2016MN
Percentage of long-stay residents experiencing one or more falls with major injury
1.5%
3.4%
1.6%
1.8%
2.8%
Q4 2015Q1 2016Q2 2016Q3 2016MN
Percentage of long-stay residents with a catheter inserted and left in their bladder
0.0%
0.0%
0.0%
0.0%
0.2%
Q4 2015Q1 2016Q2 2016Q3 2016MN
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

81.5%
79.7%
75.1%
79.7%
83.6%
Q4 2015Q1 2016Q2 2016Q3 2016MN
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
90.8%
79.0%
79.0%
79.0%
81.4%
Q4 2015Q1 2016Q2 2016Q3 2016MN
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
70.7%
70.9%
69.0%
67.1%
73.5%
Q4 2015Q1 2016Q2 2016Q3 2016MN
Percentage of short-stay residents who made improvements in function
28.6%
31.5%
29.9%
21.7%
22.4%
Q4 2015Q1 2016Q2 2016Q3 2016MN
Percentage of short-stay residents who self-report moderate to severe pain
0.9%
1.9%
2.8%
2.7%
1.8%
Q4 2015Q1 2016Q2 2016Q3 2016MN
Percentage of short-stay residents who newly received an antipsychotic medication
1.2%
1.2%
0.0%
0.0%
1.3%
Q4 2015Q1 2016Q2 2016Q3 2016MN
Percentage of short-stay residents with pressure ulcers that are new or worsened



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