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St Therese Home

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Reviews
Overall Rating 3.3 / 5.0 ★★★★★

  • Dave Rinder
    ★★★★★ a month ago

    all I see is that they need more qualified staff. But all in all the staff that they have are very good from the kitchen, laundry and the nurses...

  • Maureen Quam
    ★★★★★ 4 months ago

    Horrible! Don't send your loved ones here my father is currently in the rehab section of the facility because of a broken hip. He has been left in the cafeteria he has been rolled back in his room and left there my dad tried to climb into bed by himself because no one came after 25 min and he fell he was not sure how long he payed there. We have gone to visit him and he is just in his diaper laying there with nothing on and he's not sure how he got that way. He also had an accident in his pants because he pressed the call button and no one came for at least 25 min and then was yelled at for it. My sister confronted he head nurse and she was of course apologetic stating they were short staffed that has always been the excuse. There is no excuse to treat a human being the way he has been treated. Please Don't send your loved ones here

  • Lee Blesi
    ★★★★★ a year ago

    I was very happy with my experience at Saint Therese of New Hope. There were some things I particularly liked. The first thing was that the beds were very comfortable. The second thing is that the food was fabulous, as good as any restaurant. When my daughter was there I would say. " You have to try this" If I didn't like the 2 meal choices, I could ask for a toasted cheese and they would make it. There was a full time person to keep us entertained. We did something fun at least once a day. We did things like ceramics and Tie Die T-shirts. We even had a happy hour that my husband never missed. They had wonderful refreshments and entertainment. After this experience I have no fear of being in a senior living community. They were very kind and looked after us well L. Blesi

  • Jennifer Winden
    ★★★★★ 8 months ago

    HORRIBLE!!!! The first day it took them 8 hours to get my mothers meds from the pharmacy so she went all day without them. Two days in she suffers a fall, the next day they ship her off to the hospital saying her TB test was positive,(which it wasn't), and now say they will not take her back because she was "difficult" in therapy. Now we may not be able to get her in anywhere else because of the "difficult" notes they put in her chart. She just had a hip replacement for crying out loud, what did they expect her to do cartwheels. What a joke of an establishment, honestly, I'm glad to be moving her out of that place. DON'T SEND YOUR LOVED ONES HERE!!!

  • ron martelle
    ★★★★★ 3 months ago

    The physical therapist that my mother has ( out patent) the last one seems to care and takes his time

About St Therese Home

General Information

Legal Business NameSt Therese Home Inc
Ownership TypeNon Profit - Corporation
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareFebruary 1, 1988 (30 years)
Capacity258
Residents219
Percent Occupied85%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsBoth
In HospitalNo
Continuing Care Retirement CommunityNo
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for St Therese Home

St Therese Home
was reviewed by Medicare to have a rating of 2 out of 5. About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of Minnesota Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

December 1, 2016 - 12 months ago

 Residents AffectedSeveritySource/TypeDescription
FManyPotential for HarmHealth InspectionStore, cook, and serve food in a safe and clean way.
CManyPotential for Minimal HarmHealth InspectionMake sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
CManyPotential for Minimal HarmHealth InspectionPost nurse staffing information/data on a daily basis.
DFewPotential for HarmHealth InspectionHave a program that investigates, controls and keeps infection from spreading.
DFewPotential for HarmHealth InspectionEnsure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents.
DFewPotential for HarmHealth InspectionConduct initial and periodic assessments of each resident's functional capacity.
DFewPotential for HarmHealth InspectionProvide care by qualified persons according to each resident's written plan of care.
DFewPotential for HarmHealth InspectionAssist those residents who need help with eating/drinking, grooming and personal and oral hygiene.
DFewPotential for HarmHealth InspectionProvide care for residents in a way that maintains or improves their dignity and respect in full recognition of their individuality.

January 7, 2016 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaint+InspectionStore, cook, and serve food in a safe and clean way.

July 1, 2015 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
---Fine$58,950 fine
LManyImmediate JeopardyComplaint1) Hire only people with no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents.
LManyImmediate JeopardyComplaintProtect each resident from all abuse, physical punishment, and involuntary separation from others.
FManyPotential for HarmComplaintSet up an ongoing quality assessment and assurance group to review quality deficiencies quarterly, and develop corrective plans of action.
FManyPotential for HarmComplaintDevelop and implement policies for 1) screening and training employees; and the 2) prevention, identification, investigation, and reporting of any abuse, neglect, mistreatment and misappropriation of property.
FManyPotential for HarmComplaintMake sure that the facility is administered in an acceptable way that maintains the well-being of each resident .
ESomePotential for HarmComplaintProvide care for residents in a way that maintains or improves their dignity and respect in full recognition of their individuality.
ESomePotential for HarmComplaintProvide necessary care and services to maintain or improve the highest well being of each resident .
ESomePotential for HarmComplaintEnsure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents.

March 5, 2015 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmHealth InspectionAt least once a month, have a licensed pharmacist review each resident's medication(s) and report any irregularities to the attending doctor.
DFewPotential for HarmHealth InspectionEnsure that each resident's 1) entire drug/medication regimen is free from unnecessary drugs; and 2) is managed and monitored to achieve highest level of well-being.
DFewPotential for HarmHealth InspectionEnsure residents maintain acceptable nutritional status.
DFewPotential for HarmHealth InspectionGive notice to the resident before a room or roommate change.

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of St Therese Home require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

2hr 50min
2hr 30min
ReportedExpected
CNA
30min
40min
ReportedExpected
LPN
1hr 15min
60min
ReportedExpected
RN
4hr 40min
4hr 10min
ReportedExpected
Total Nursing

This facility also provides approximately 50min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

99.5%
95.6%
95.6%
95.6%
96.5%
Q4 2015Q1 2016Q2 2016Q3 2016MN
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
88.3%
79.2%
84.2%
83.6%
95.0%
Q4 2015Q1 2016Q2 2016Q3 2016MN
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
64.0%
65.3%
62.1%
58.3%
50.5%
Q4 2015Q1 2016Q2 2016Q3 2016MN
Percentage of low risk long-stay residents who lose control of their bowels or bladder
7.3%
7.5%
10.2%
9.8%
13.7%
Q4 2015Q1 2016Q2 2016Q3 2016MN
Percentage of long-stay residents who received an antianxiety or hypnotic medication
9.3%
6.4%
8.0%
14.4%
17.1%
Q4 2015Q1 2016Q2 2016Q3 2016MN
Percentage of long-stay residents whose ability to move independently worsened
14.1%
11.9%
13.9%
17.5%
13.7%
Q4 2015Q1 2016Q2 2016Q3 2016MN
Percentage of long-stay residents who received an antipsychotic medication
12.3%
6.4%
13.3%
19.1%
14.7%
Q4 2015Q1 2016Q2 2016Q3 2016MN
Percentage of long-stay residents whose need for help with daily activities has increased
6.7%
6.3%
5.0%
5.4%
10.8%
Q4 2015Q1 2016Q2 2016Q3 2016MN
Percentage of long-stay residents who self-report moderate to severe pain
2.7%
3.1%
4.4%
6.0%
7.1%
Q4 2015Q1 2016Q2 2016Q3 2016MN
Percentage of long-stay residents who lose too much weight
2.0%
1.3%
0.7%
3.6%
4.4%
Q4 2015Q1 2016Q2 2016Q3 2016MN
Percentage of high risk long-stay residents with pressure ulcers
4.4%
2.1%
2.2%
3.4%
4.6%
Q4 2015Q1 2016Q2 2016Q3 2016MN
Percentage of long-stay residents who have depressive symptoms
1.6%
2.0%
0.5%
2.2%
3.9%
Q4 2015Q1 2016Q2 2016Q3 2016MN
Percentage of long-stay residents with a urinary tract infection
2.1%
3.0%
2.7%
2.2%
4.2%
Q4 2015Q1 2016Q2 2016Q3 2016MN
Percentage of long-stay residents experiencing one or more falls with major injury
3.0%
1.7%
3.0%
2.3%
2.8%
Q4 2015Q1 2016Q2 2016Q3 2016MN
Percentage of long-stay residents with a catheter inserted and left in their bladder
0.0%
0.0%
0.0%
0.0%
0.2%
Q4 2015Q1 2016Q2 2016Q3 2016MN
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

91.2%
92.8%
94.9%
91.7%
83.6%
Q4 2015Q1 2016Q2 2016Q3 2016MN
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
91.3%
91.7%
91.7%
91.7%
81.4%
Q4 2015Q1 2016Q2 2016Q3 2016MN
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
80.5%
78.9%
68.2%
68.8%
73.5%
Q4 2015Q1 2016Q2 2016Q3 2016MN
Percentage of short-stay residents who made improvements in function
21.6%
22.5%
26.5%
23.4%
22.4%
Q4 2015Q1 2016Q2 2016Q3 2016MN
Percentage of short-stay residents who self-report moderate to severe pain
0.5%
0.9%
1.5%
1.6%
1.8%
Q4 2015Q1 2016Q2 2016Q3 2016MN
Percentage of short-stay residents who newly received an antipsychotic medication
0.7%
0.3%
0.0%
0.0%
1.3%
Q4 2015Q1 2016Q2 2016Q3 2016MN
Percentage of short-stay residents with pressure ulcers that are new or worsened



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