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St Therese Tcu North LLC

  1. Skilled Nursing Home Facilities
  2. Minnesota
  3. Robbinsdale Skilled Nursing Home Facilities
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Reviews
Overall Rating 3.0 / 5.0 ★★★★★

  • Justin Thyme
    ★★★★★ 6 months ago

    I would highly recommend you avoid this facility at all costs. I took my wife out of here and to a hospital where she is being treated for a disease she contracted while in this facility. The staff is exceedingly rude. My wife overheard racist comments from the staff. My wife was denied medications that were prescribed and on her med list. Her bedding was not changed in 5 days even though there was feces in her bed. The director of the facility has not returned my calls. Seriously, look elsewhere.

  • Genny DAVIS
    ★★★★★ 2 years ago

    My 92 year old mother was transferred here to get stronger before being released. What a joke. The OT and PT are very good. The quality of other staff is negligent. The side of the bed drop down was dropped on her foot, she was made to cry more than once due to snarky remarks, and nobody responding when asking for help. They turn the nurse call lights off rather than attending to the call. She sat in soiled garments up to 45 minutes. Luckily a family member was there to finally demand help. She was readmitted to hospital where she is being treated now appropriately, and where proper "real" nurses immediately started care for things she didn't have before entering St Theresas such as severe yeast infection even in skin. These people need to be trained appropriately or let go or this entire unit closed. They are not up to par.

  • Bretaina
    ★★★★★ a year ago

    The nurses are better here, because they're going to hire me. Things have/will change around. Better things are happening, and knew people have taken over. Please don't give up on them.

  • aktscl
    ★★★★★ 3 years ago

    My 89 yr old Mother spent several weeks here. She received excellent care. The staff is very caring and professional. The ease of moving from the hospital to this floor (in the same hospital) was so much better for my Mom - no transportation, no difficult arrangements - they just wheeled her up in her bed! It's a great idea and made my Mom's recovery so much better.

  • Tina Hallberg
    ★★★★★ 2 years ago

    As a nurse executive, there were numerous and severe safety infractions occurring during my mother's 10 day stay. Medications were incorrect, incomplete, missed, and not given at the appropriate time. Example: She was woken up at 3:30 a.m. for a neb treatment (she never takes her neb in the middle of the night). Multiple times it was over 40 minutes to answer a call light and when she pressed it again, she was told, "Well you will just have to be patient." Additionally she was scolded for going to the bathroom on her own after waiting almost an hour because no one came to help her. A critical blood pressure over 181 was taken by a staff member and never reported to the nurse. It was 3 days before she was even walked or received her first round of therapy. Meals were not what she ordered and one staff told her, "You have to eat now so I can go home." They came to clip her toenails at 5:30 a.m. She was told they didn't have oxygen in the shower room so she would have to take hers off or use her own personal portable device (which was to be used to get her home). Bandages were not changed for over a week. It was 8 days and multiple requests to get a shower. Staff did not know what generic cough syrup was and made their own substitutions. Staff did not know how to dispense her daily generic Maalox, which was only given after multiple phone calls over 3 days and pleading that she does not take Tums, but Maalox. I had the Administrator on Call paged and never heard from her (Maureen). Once started, the therapy team was great, but there were too many lapses in general overall safety that were missed routinely. Needless to say, talking to marketing will not resolve these issues and we are in the process of taking our own course of action.

About St Therese Tcu North LLC

General Information

Legal Business NameSt. Therese Tcu North, LLC
Ownership TypeNon Profit - Corporation
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareApril 13, 2016 (4 years)
Capacity32
Residents21
Percent Occupied66%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsBoth
In HospitalNo
Continuing Care Retirement CommunityNo
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for St Therese Tcu North LLC

St Therese Tcu North LLC was reviewed by Medicare to have a rating of 4 out of 5 stars.

About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of Minnesota Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

May 17, 2017 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
CManyPotential for Minimal HarmHealth InspectionPost nurse staffing information/data on a daily basis.
DFewPotential for HarmHealth InspectionEnsure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents.
DFewPotential for HarmHealth InspectionEnsure that each resident's 1) entire drug/medication regimen is free from unnecessary drugs; and 2) is managed and monitored to achieve highest level of well-being.

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of St Therese Tcu North LLC require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

3hr 20min
2hr 25min
ReportedExpected
CNA
45min
45min
ReportedExpected
LPN
3hr 55min
1hr 40min
ReportedExpected
RN
7hr 55min
4hr 50min
ReportedExpected
Total Nursing

This facility also provides approximately 4hr 15min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

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96.7%
Q4 2016Q1 2017Q2 2017Q3 2017MN
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
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95.9%
Q4 2016Q1 2017Q2 2017Q3 2017MN
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
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51.1%
Q4 2016Q1 2017Q2 2017Q3 2017MN
* The data for this facility for some quarters is unavailable.
Percentage of low risk long-stay residents who lose control of their bowels or bladder
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12.8%
Q4 2016Q1 2017Q2 2017Q3 2017MN
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents who received an antianxiety or hypnotic medication
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17.5%
Q4 2016Q1 2017Q2 2017Q3 2017MN
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents whose ability to move independently worsened
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13.6%
Q4 2016Q1 2017Q2 2017Q3 2017MN
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents who received an antipsychotic medication
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14.4%
Q4 2016Q1 2017Q2 2017Q3 2017MN
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents whose need for help with daily activities has increased
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7.3%
Q4 2016Q1 2017Q2 2017Q3 2017MN
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents who lose too much weight
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9.0%
Q4 2016Q1 2017Q2 2017Q3 2017MN
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents who self-report moderate to severe pain
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4.3%
Q4 2016Q1 2017Q2 2017Q3 2017MN
* The data for this facility for some quarters is unavailable.
Percentage of high risk long-stay residents with pressure ulcers
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4.2%
Q4 2016Q1 2017Q2 2017Q3 2017MN
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents who have depressive symptoms
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3.3%
Q4 2016Q1 2017Q2 2017Q3 2017MN
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents with a urinary tract infection
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4.1%
Q4 2016Q1 2017Q2 2017Q3 2017MN
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents experiencing one or more falls with major injury
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2.0%
Q4 2016Q1 2017Q2 2017Q3 2017MN
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents with a catheter inserted and left in their bladder
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-
-
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0.2%
Q4 2016Q1 2017Q2 2017Q3 2017MN
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

69.3%
74.1%
86.8%
92.4%
85.3%
Q4 2016Q1 2017Q2 2017Q3 2017MN
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
-
75.9%
75.9%
75.9%
82.7%
Q4 2016Q1 2017Q2 2017Q3 2017MN
* The data for this facility for some quarters is unavailable.
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
54.8%
57.4%
62.5%
66.9%
76.1%
Q4 2016Q1 2017Q2 2017Q3 2017MN
Percentage of short-stay residents who made improvements in function
36.4%
35.3%
29.9%
21.1%
20.0%
Q4 2016Q1 2017Q2 2017Q3 2017MN
Percentage of short-stay residents who self-report moderate to severe pain
2.8%
1.4%
0.0%
1.3%
1.6%
Q4 2016Q1 2017Q2 2017Q3 2017MN
Percentage of short-stay residents who newly received an antipsychotic medication
0.5%
0.0%
0.0%
0.0%
0.9%
Q4 2016Q1 2017Q2 2017Q3 2017MN
Percentage of short-stay residents with pressure ulcers that are new or worsened



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