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Sholom Home West

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Reviews
Overall Rating 3.4 / 5.0 ★★★★★

  • Joan Olson
    ★★★★★ 4 months ago

    My mother was a resident for almost 5 years. Yes, I had my share of issues with this facility over the years. However, the bottom line is that 99% of the staff are loving, caring people. This is more than just a job to them. They have a heart for this. I will be forever grateful to the staff at Sholom Home West for treating my mother with respect and love.

  • Marissa Briggs
    ★★★★★ 3 months ago

    My mom had a seizure resulting in a TBI and went to Shalom west tcf after a week long hospitalization. She was only there a few days and needed a lot of support, she was very unsteady and would frequently get up out of bed without assistance making her a big fall risk. On multiple occasions when we pushed the call light we waited up to 20 min for a staff to come in to check on her. If it had been an emergency or she had fallen when I was not there I shudder to think what could have happened with such slow response time. Some of the nurses were nice, that is the only compliment I can give the place.

  • Vincent Rose
    ★★★★★ 4 months ago

    Friendly staff. Very large connected buildings, but all the care you need for one space.

  • Parvaneh nelson
    ★★★★★ a year ago

    Think twice before you put your family members at this facility. The only good thing was the physical therapy. My mother 93 yrs old went there with broken hip. She was not cared for proper, she used to be left alone in the bathroom all by herself which it cause her to fall right on her face that she had to be hospitalized. During the 2 months she was there I had to be there every single day making sure she is not covered in urine and the other one, making sure her food is what I ordered, making sure she has been giving her pain medication. During her stay they ran out of her pain medication. They are short staff and dont care, they rather stand around and talk and be lazy than work. I wouldn't send my enemy there, worse nursing and rehab ever. Also they lost her denture and said it was my mothers fault. The higher staff is not any better, they are all about money and not care. Please think twice or you will be sorry. Very short staff and lazy. I had to go there every single night making sure she got her food, medication or had clean clothing or clean dipper. I wouldn't recommend this place at all. If they put on the buzzer no one would show up for hours.

  • Jane Doe
    ★★★★★ 3 years ago

    Over priced for inferior care and poor treatment of both tenants and employees. Many of the aides speak in other languages, eat the food meant for the tenants (and sometimes even bring the food home), use foul language, and act as if the tenants are an inconvenience to them and do not seem to face any repercussions or discipline for their actions. The few employees who seem to genuinely care about the tenants and carry the weight of the entire establishment on their shoulders are often treated poorly by the management. Also, many employees, especially management, do not even know the names of the tenants or fellow employees. In particular, the Volunteer Coordinator seems to think everyone in the establishment, including tenants, are inferior to her and frequently makes volunteers feel unwelcome. If you are looking to obtain a job here its seems as if laziness, rudeness, and a complete dislike of the elderly are all valued traits of the establishment. If you are considering Shalom as a residence for you or a loved one: don't, that is unless you enjoy a place with terrible management where those who actually show love and passion for their job (and your loved one) are ridiculed and torn down, while others who are far less than adequate at their job face no consequences for their neglect and mistreatment of your loved one.

About Sholom Home West

General Information

Legal Business NameSholom Home West Inc
Ownership TypeNon Profit - Corporation
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareJuly 24, 1991 (26 years)
Capacity179
Residents145
Percent Occupied81%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsBoth
In HospitalNo
Continuing Care Retirement CommunityYes
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for Sholom Home West

Sholom Home West
was reviewed by Medicare to have a rating of 2 out of 5. About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of Minnesota Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

August 12, 2016 - 15 months ago

 Residents AffectedSeveritySource/TypeDescription
FManyPotential for HarmHealth InspectionHave a program that investigates, controls and keeps infection from spreading.
FManyPotential for HarmComplaint+InspectionHave enough nurses to care for every resident in a way that maximizes the resident's well being.
GFewActual HarmComplaint+InspectionGive residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores.
ESomePotential for HarmHealth Inspection1) Hire only people with no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents.
ESomePotential for HarmHealth InspectionDevelop policies and procedures for influenza and pneumococcal immunizations.
ESomePotential for HarmHealth InspectionEnsure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents.
ESomePotential for HarmHealth InspectionProvide care for residents in a way that maintains or improves their dignity and respect in full recognition of their individuality.
ESomePotential for HarmComplaint+InspectionProvide care by qualified persons according to each resident's written plan of care.
ESomePotential for HarmHealth InspectionDevelop and implement policies for 1) screening and training employees; and the 2) prevention, identification, investigation, and reporting of any abuse, neglect, mistreatment and misappropriation of property.
DFewPotential for HarmComplaint+InspectionAssist those residents who need help with eating/drinking, grooming and personal and oral hygiene.
DFewPotential for HarmHealth InspectionPrepare food that is nutritional, appetizing, tasty, attractive, well-cooked, and at the right temperature.
DFewPotential for HarmHealth InspectionProvide necessary care and services to maintain or improve the highest well being of each resident .
DFewPotential for HarmHealth InspectionImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
DFewPotential for HarmHealth InspectionAt least once a month, have a licensed pharmacist review each resident's medication(s) and report any irregularities to the attending doctor.
DFewPotential for HarmComplaint+InspectionAllow residents the right to participate in the planning or revision of care and treatment.

June 12, 2015 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
ESomePotential for HarmHealth InspectionMake sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
DFewPotential for HarmHealth InspectionProperly care for residents needing special services, including: injections, colostomy, ureostomy, ileostomy, tracheostomy care, tracheal suctioning, respiratory care, foot care, and prostheses.
DFewPotential for HarmHealth InspectionMake sure that a working call system is available in each resident's room or bathroom and bathing area.
DFewPotential for HarmHealth InspectionProvide necessary care and services to maintain or improve the highest well being of each resident .
DFewPotential for HarmHealth InspectionAllow residents the right to participate in the planning or revision of care and treatment.
DFewPotential for HarmHealth InspectionProvide care for residents in a way that maintains or improves their dignity and respect in full recognition of their individuality.
DFewPotential for HarmHealth InspectionReview or revise the resident's care plan after any major change in physical or mental health.
DFewPotential for HarmHealth InspectionEnsure each resident receives an accurate assessment by a qualified health professional.
DFewPotential for HarmHealth InspectionAllow residents to self-administer drugs if determined safe.

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of Sholom Home West require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

2hr 45min
2hr 30min
ReportedExpected
CNA
55min
35min
ReportedExpected
LPN
55min
55min
ReportedExpected
RN
4hr 35min
4hr
ReportedExpected
Total Nursing

This facility also provides approximately 55min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

98.6%
89.2%
89.2%
89.2%
96.5%
Q4 2015Q1 2016Q2 2016Q3 2016MN
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
95.6%
93.8%
95.9%
94.4%
95.0%
Q4 2015Q1 2016Q2 2016Q3 2016MN
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
74.6%
75.0%
83.3%
75.9%
50.5%
Q4 2015Q1 2016Q2 2016Q3 2016MN
Percentage of low risk long-stay residents who lose control of their bowels or bladder
10.2%
12.7%
15.9%
12.3%
13.7%
Q4 2015Q1 2016Q2 2016Q3 2016MN
Percentage of long-stay residents who received an antianxiety or hypnotic medication
14.1%
21.8%
16.4%
17.3%
17.1%
Q4 2015Q1 2016Q2 2016Q3 2016MN
Percentage of long-stay residents whose ability to move independently worsened
9.2%
9.5%
9.9%
8.1%
13.7%
Q4 2015Q1 2016Q2 2016Q3 2016MN
Percentage of long-stay residents who received an antipsychotic medication
14.6%
19.8%
13.5%
11.6%
14.7%
Q4 2015Q1 2016Q2 2016Q3 2016MN
Percentage of long-stay residents whose need for help with daily activities has increased
10.7%
5.2%
10.9%
15.6%
10.8%
Q4 2015Q1 2016Q2 2016Q3 2016MN
Percentage of long-stay residents who self-report moderate to severe pain
8.4%
7.1%
10.7%
6.5%
7.1%
Q4 2015Q1 2016Q2 2016Q3 2016MN
Percentage of long-stay residents who lose too much weight
2.7%
10.3%
5.1%
2.1%
4.4%
Q4 2015Q1 2016Q2 2016Q3 2016MN
Percentage of high risk long-stay residents with pressure ulcers
3.1%
4.2%
7.0%
2.5%
4.6%
Q4 2015Q1 2016Q2 2016Q3 2016MN
Percentage of long-stay residents who have depressive symptoms
7.5%
7.1%
3.3%
3.2%
3.9%
Q4 2015Q1 2016Q2 2016Q3 2016MN
Percentage of long-stay residents with a urinary tract infection
3.0%
3.8%
7.3%
5.6%
4.2%
Q4 2015Q1 2016Q2 2016Q3 2016MN
Percentage of long-stay residents experiencing one or more falls with major injury
2.3%
0.7%
1.2%
0.0%
2.8%
Q4 2015Q1 2016Q2 2016Q3 2016MN
Percentage of long-stay residents with a catheter inserted and left in their bladder
0.7%
0.0%
0.0%
0.0%
0.2%
Q4 2015Q1 2016Q2 2016Q3 2016MN
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

78.5%
76.2%
70.9%
70.7%
83.6%
Q4 2015Q1 2016Q2 2016Q3 2016MN
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
81.5%
80.4%
80.4%
80.4%
81.4%
Q4 2015Q1 2016Q2 2016Q3 2016MN
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
64.6%
61.4%
66.7%
71.9%
73.5%
Q4 2015Q1 2016Q2 2016Q3 2016MN
Percentage of short-stay residents who made improvements in function
15.1%
22.0%
25.3%
23.9%
22.4%
Q4 2015Q1 2016Q2 2016Q3 2016MN
Percentage of short-stay residents who self-report moderate to severe pain
2.3%
1.7%
0.9%
1.0%
1.8%
Q4 2015Q1 2016Q2 2016Q3 2016MN
Percentage of short-stay residents who newly received an antipsychotic medication
0.8%
1.3%
0.5%
0.0%
1.3%
Q4 2015Q1 2016Q2 2016Q3 2016MN
Percentage of short-stay residents with pressure ulcers that are new or worsened



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