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Big River Nursing & Rehabilitation Center

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Reviews
Overall Rating 1.8 / 5.0 ★★★★★

  • Annie Treiber
    ★★★★★ 3 months ago

    In reading the previous comment I'm shocked. My father has been a patient here for almost two years. The rooms are similar in size to all nursing/hospital rooms - heads touching each other? I have NEVER seen this in any of the rooms. My fathers mail comes unopened - the ENTIRE staff has saved my fathers life. He came from one of the top rated nursing homes in Missouri - Delmar Gardens - and was a complete mess as a result of lack of attention, care and down right neglect! Big River treats my father as if he's their family! I visit 3 times a week and watch this staff kiss and hug my father - feed him his daily meals - attend to his EVERY need - they make him smile at times when I can't even get him to. I am thankful beyond belief that I found this place two years ago. It's a smaller facility 60 patients compared to 300 in most - home-like atmosphere - not the most beautiful facility - older - outdated - but I'm not looking for the Taj Mahal I wanted a skilled - attentive - caring staff and that's exactly what I've gotten here! I can't say enough good things about Big River and their staff except THANK YOU for all you've done and continue to do for my father!

  • Rev.Justin Fletcher TWOH Ministries
    ★★★★★ a month ago

    This is the worse place I have ever been in contact with, very rude and disrespectful, employees . i have seen video footage of what i consider total and willful neglect and elder abuse. my family has been in the healthcare service for over 50 + years and we have seen a lot of bad facilities but this place takes the cake hands down. not only do the employees break hipa but i have and know of several state and federal laws that this place is in clear violation of, as a minister its hard for me to put down an establishment but I fill so sorry for each resident that is in this facility, I fill as if they have fell through the cracks of society and that a mass civil action suit needs to be brought against this place and have there license suspended indefinitely at the very minimum!!!!!

  • Cary Colvin
    ★★★★★ a year ago

    My mom was there. She was starved, neglected, abused, and got a very serious case of crusted scabies which they failed to treat. On a impromptu visit I found her nearly dead and rushed her to a hospital. Don't put anybody you love in this hell hole. Aides and staff are sneaky and rude, and only interested in their next smoke break. The food is horrible. They wont help patients eat. They lie and say the patient would not eat. My mom just died from neglect, dehydration and abuse she suffered while a resident there. She just could not recover despite our bear efforts. Thanks to them she sufferred horribly and was unable to communicate. I hope they all catch their own scabies.

  • Gracie Webster
    ★★★★★ 11 months ago

    The workers there are very rude and will no give the patients the right medicine. And while I was visiting the nurses didn't even have the patients bed made. The rooms were very small and and two patients were in each room. Both of the patients heads were touching because the beds were so close together. Both patienys had to share a very small closet. And the mail person opens the patients mail before it gets to the patient. I would not recomend you taking your loved ones there.

  • Lisa DeClue
    ★★★★★ 8 months ago

    It was horrible and nasty when you got in the special unit for your loved ones with special needs (demintia or mentally challenged) would not recommend anyone to put a loved one at Big River

About Big River Nursing & Rehabilitation Center

General Information

Legal Business NameBig River Nursing & Rehabilitation Center LLC
Ownership TypeFor Profit - Individual
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareMay 21, 1990 (28 years)
Capacity150
Residents100
Percent Occupied67%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsBoth
In HospitalNo
Continuing Care Retirement CommunityNo
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for Big River Nursing & Rehabilitation Center

Big River Nursing & Rehabilitation Center
was reviewed by Medicare to have a rating of 3 out of 5. About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of Missouri Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

April 20, 2016 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaint+InspectionAssist those residents who need help with eating/drinking, grooming and personal and oral hygiene.
DFewPotential for HarmHealth InspectionGive residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores.

May 1, 2015 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaint+InspectionHire a qualified full-time social worker in a facility with more than 120 beds.
DFewPotential for HarmHealth InspectionEnsure services provided by the nursing facility meet professional standards of quality.

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of Big River Nursing & Rehabilitation Center require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

2hr 40min
2hr 20min
ReportedExpected
CNA
30min
40min
ReportedExpected
LPN
30min
55min
ReportedExpected
RN
3hr 45min
3hr 55min
ReportedExpected
Total Nursing

This facility also provides approximately 10min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

93.8%
87.0%
87.0%
87.0%
94.1%
Q4 2015Q1 2016Q2 2016Q3 2016MO
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
93.9%
95.6%
95.7%
90.1%
89.8%
Q4 2015Q1 2016Q2 2016Q3 2016MO
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
26.5%
42.2%
45.1%
31.0%
33.3%
Q4 2015Q1 2016Q2 2016Q3 2016MO
Percentage of low risk long-stay residents who lose control of their bowels or bladder
51.2%
49.3%
52.7%
51.3%
27.0%
Q4 2015Q1 2016Q2 2016Q3 2016MO
Percentage of long-stay residents who received an antianxiety or hypnotic medication
30.1%
27.1%
11.7%
19.6%
15.4%
Q4 2015Q1 2016Q2 2016Q3 2016MO
Percentage of long-stay residents whose ability to move independently worsened
25.3%
24.1%
21.2%
22.8%
18.8%
Q4 2015Q1 2016Q2 2016Q3 2016MO
Percentage of long-stay residents who received an antipsychotic medication
16.2%
14.3%
22.2%
9.0%
14.3%
Q4 2015Q1 2016Q2 2016Q3 2016MO
Percentage of long-stay residents whose need for help with daily activities has increased
8.6%
16.7%
10.0%
6.3%
8.1%
Q4 2015Q1 2016Q2 2016Q3 2016MO
Percentage of long-stay residents who self-report moderate to severe pain
13.3%
16.7%
19.6%
12.2%
6.9%
Q4 2015Q1 2016Q2 2016Q3 2016MO
Percentage of long-stay residents who lose too much weight
5.5%
8.8%
5.1%
5.4%
5.7%
Q4 2015Q1 2016Q2 2016Q3 2016MO
Percentage of high risk long-stay residents with pressure ulcers
2.1%
3.4%
0.0%
0.0%
4.1%
Q4 2015Q1 2016Q2 2016Q3 2016MO
Percentage of long-stay residents who have depressive symptoms
8.2%
10.0%
15.2%
16.7%
4.8%
Q4 2015Q1 2016Q2 2016Q3 2016MO
Percentage of long-stay residents with a urinary tract infection
3.0%
5.5%
7.6%
5.5%
4.0%
Q4 2015Q1 2016Q2 2016Q3 2016MO
Percentage of long-stay residents experiencing one or more falls with major injury
1.2%
0.0%
1.2%
0.0%
2.6%
Q4 2015Q1 2016Q2 2016Q3 2016MO
Percentage of long-stay residents with a catheter inserted and left in their bladder
12.1%
11.0%
8.7%
12.1%
0.3%
Q4 2015Q1 2016Q2 2016Q3 2016MO
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

75.9%
81.5%
83.0%
60.7%
74.8%
Q4 2015Q1 2016Q2 2016Q3 2016MO
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
82.0%
86.8%
86.8%
86.8%
74.7%
Q4 2015Q1 2016Q2 2016Q3 2016MO
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
-
-
-
-
66.5%
Q4 2015Q1 2016Q2 2016Q3 2016MO
* The data for this facility for some quarters is unavailable.
Percentage of short-stay residents who made improvements in function
50.0%
50.0%
41.9%
41.9%
17.6%
Q4 2015Q1 2016Q2 2016Q3 2016MO
Percentage of short-stay residents who self-report moderate to severe pain
4.0%
4.0%
3.7%
3.7%
2.1%
Q4 2015Q1 2016Q2 2016Q3 2016MO
Percentage of short-stay residents who newly received an antipsychotic medication
0.0%
0.0%
0.0%
3.1%
1.4%
Q4 2015Q1 2016Q2 2016Q3 2016MO
Percentage of short-stay residents with pressure ulcers that are new or worsened



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