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Bluffs, The

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Reviews
Overall Rating 4.3 / 5.0 ★★★★★

  • ★★★★★ 5 months ago

    My grandma lives here and has since 2015 when she went through rehab here for a broken hip. Once recovered, she wanted to stay. Grandma says her quality of life is good and she's made new friends among the other residents and caregivers. The staff are wonderful, responsive, and caring. There are a lot of activities for residents and they seem to have a lot of fun. Spending time at the Bluffs has made me realize that not all nursing facilities are awful.

  • ★★★★★ 11 months ago

    I found the home to be clean and bright. Every resident I came into contact with was cheerful and loved their home and the staff. The aides didn't have the attitude of "Please, I don't want to be bothered." they where most helpful at locating things or to just stop and chat. The Administrator is young but savvy to the business world and also has a keen eye as to what the elder population needs and wants.One of those wants is to feel full. LOL! So I will compliment the Dietary Staff. The food is Fabuloso. Last but not least let us not forget the housekeeping and laundry crew. They were always on top of everything. From cleaning the dirtiest areas to making sure that linens were ready to go so beds were open for the next patient to come in. I love the place and when the time comes I want to make The Bluffs my home.

  • ★★★★★ 2 years ago

    My mother was at The Bluffs for 5-6 years. She was wheelchair bound, and one day when they were pushing her to the lunch table, she fell out of her wheelchair, because she was not belted in. She broke her glasses, blacked her eye, and had several bruises on her face. They took her to Boone County Hospital, where they gave her a cat scan to see if she had any head injuries. They found none. Several days later, they noticed a sore on the inside of her right knee and thought it was a boil. They treated it as a boil for 7-10 days and one Sunday morning they called and said that the leg bone was pushing through the skin in the spot they thought was the "boil". She was taken back to Boone County Hospital and she had sustained a compound fracture of the right leg. So either this happened when she fell out of the wheelchair or they had dropped her at sometime later and had failed to notify us. We were told by someone who used to work there that the crane they used to put her on the commode was not the correct one. As it happens with most compound fractures, infection is highly possible. She sustained an infection and was kept in Boone County Hospital for as long as they could keep her and then was transferred to an intermediate care facility where she passed a few days later.

  • ★★★★★ 6 months ago

    I love working here

  • ★★★★★ 2 years ago

    work

About Bluffs, The

General Information

Legal Business NameBoone County Senior Citizen Service Corporation
Ownership TypeNon Profit - Corporation
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareMay 5, 1992 (26 years)
Capacity132
Residents126
Percent Occupied95%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsResident
In HospitalNo
Continuing Care Retirement CommunityNo
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for Bluffs, The

Bluffs, The
was reviewed by to have a rating of 4 out of 5. About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of Missouri Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

December 10, 2015 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
FManyPotential for HarmHealth InspectionStore, cook, and serve food in a safe and clean way.
FManyPotential for HarmHealth InspectionMake sure menus meet the resident's nutritional needs and that there is a prepared menu by which nutritious meals have been planned for the resident and followed.

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of Bluffs, The require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

2hr 50min
2hr 25min
ReportedExpected
CNA
50min
35min
ReportedExpected
LPN
20min
55min
ReportedExpected
RN
3hr 60min
3hr 55min
ReportedExpected
Total Nursing

This facility also provides approximately 15min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

96.6%
94.1%
94.1%
94.1%
94.1%
Q4 2015Q1 2016Q2 2016Q3 2016MO
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
95.5%
92.9%
92.1%
91.7%
89.8%
Q4 2015Q1 2016Q2 2016Q3 2016MO
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
52.6%
58.1%
62.7%
59.0%
33.3%
Q4 2015Q1 2016Q2 2016Q3 2016MO
Percentage of low risk long-stay residents who lose control of their bowels or bladder
19.4%
14.6%
16.0%
14.8%
27.0%
Q4 2015Q1 2016Q2 2016Q3 2016MO
Percentage of long-stay residents who received an antianxiety or hypnotic medication
15.9%
4.2%
14.7%
4.5%
15.4%
Q4 2015Q1 2016Q2 2016Q3 2016MO
Percentage of long-stay residents whose ability to move independently worsened
15.7%
11.7%
11.6%
10.4%
18.8%
Q4 2015Q1 2016Q2 2016Q3 2016MO
Percentage of long-stay residents who received an antipsychotic medication
10.9%
9.4%
14.9%
5.7%
14.3%
Q4 2015Q1 2016Q2 2016Q3 2016MO
Percentage of long-stay residents whose need for help with daily activities has increased
8.2%
7.6%
9.2%
10.6%
8.1%
Q4 2015Q1 2016Q2 2016Q3 2016MO
Percentage of long-stay residents who self-report moderate to severe pain
9.2%
10.6%
8.0%
6.6%
6.9%
Q4 2015Q1 2016Q2 2016Q3 2016MO
Percentage of long-stay residents who lose too much weight
5.0%
0.0%
1.2%
2.7%
5.7%
Q4 2015Q1 2016Q2 2016Q3 2016MO
Percentage of high risk long-stay residents with pressure ulcers
5.7%
7.1%
2.7%
8.6%
4.1%
Q4 2015Q1 2016Q2 2016Q3 2016MO
Percentage of long-stay residents who have depressive symptoms
8.3%
8.8%
10.6%
3.8%
4.8%
Q4 2015Q1 2016Q2 2016Q3 2016MO
Percentage of long-stay residents with a urinary tract infection
3.6%
4.4%
5.3%
5.5%
4.0%
Q4 2015Q1 2016Q2 2016Q3 2016MO
Percentage of long-stay residents experiencing one or more falls with major injury
3.9%
2.7%
2.5%
0.9%
2.6%
Q4 2015Q1 2016Q2 2016Q3 2016MO
Percentage of long-stay residents with a catheter inserted and left in their bladder
0.0%
0.0%
0.0%
0.0%
0.3%
Q4 2015Q1 2016Q2 2016Q3 2016MO
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

70.4%
82.2%
91.7%
82.5%
74.8%
Q4 2015Q1 2016Q2 2016Q3 2016MO
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
75.2%
80.4%
80.4%
80.4%
74.7%
Q4 2015Q1 2016Q2 2016Q3 2016MO
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
79.1%
83.0%
83.2%
74.2%
66.5%
Q4 2015Q1 2016Q2 2016Q3 2016MO
Percentage of short-stay residents who made improvements in function
12.5%
15.6%
14.4%
13.7%
17.6%
Q4 2015Q1 2016Q2 2016Q3 2016MO
Percentage of short-stay residents who self-report moderate to severe pain
0.0%
1.2%
1.1%
2.2%
2.1%
Q4 2015Q1 2016Q2 2016Q3 2016MO
Percentage of short-stay residents who newly received an antipsychotic medication
0.0%
0.0%
0.0%
0.0%
1.4%
Q4 2015Q1 2016Q2 2016Q3 2016MO
Percentage of short-stay residents with pressure ulcers that are new or worsened



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