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Valley-A Stonebridge Community, The

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Reviews
Overall Rating 1.2 / 5.0 ★★★★★

  • kimberly woods
    ★★★★★ 3 months ago

    I would give no star if I could cause this place is disgusting... My mom came here for rehab cause she was in the hospital for a while from an infection,and she came here for physical therapy. I told the hospital to put her in a rehab tht was nice,close to my house so She wouldn't be far from me. So it was her third day in this facility and I get a call saying I need to come sign paperwork for her, mine you my mother is blind so thts why I have to come sign for her,and has low blood pressure, hypertension, Neurosarcoidosis on her brain, diabetes,she catches uti's quick if not kept clean, if she gets a little scrap on her body it can cause infection quick. So I go up there and the first thing I see is there cafeteria and it was a mess food on the floor everywhere and no one in there to clean, the place had a musty smell to it. So I went to the nurses station and I ask for my mothers room, and when I came to her room the door was shut. So I went in and my mom laying flat on the bed, i tryed waking her up but she wouldn't get up so instantly I knew sum thing was wrong, her eyes was close shut wth yellowish stuff around them, they had her on a messy diaper and her butt and private area was red and rare like they never changed her ever. So I ask the nurse at the front desk to call ambulance my mom need to go to the hospital. So we waited and waited and they never showed up so I called and ask Wht was taking them so long tht my mom is unresponsive and I need them here,they tell me they never received a phone call from anyone from this facility saying they need ambulance, so tht told me tht the nurse never called. So two cna's tht was helping me wth my mom came in the room and shut the door and told me tht this place is disgusting and tht they was about to put in there two weeks notice because the elderly get treated wrong here, one of them said she have 24 patients to herself today because there low on staff. They also told me tht they have no clean linen so they had to use wipes to clean my mom,cause the linen tht was in my mom room was dirty from the last patient tht was there. I was also told my mom wasn't given anything to eat or drink and her medication wasn't even given to her since she been here, now tht explains why she's very sick... So the ambulance arrived and the paramedics also tells us tht they always here because people gets sick from this place, there not taking care of these people right... So my mom arrived at the hospital and they tell us tht she's dehydrated and her private area was very nasty and filthy and tht most likely she has an infection,and my mom spent a whole month in the hospital because of this place. I had to called all the hospital and tell them what had happened and to tell them to never use this place again.. Take your love one to Village North there very clean, very respectable people tht work there, a lot of staff there so you know your love one is getting the care they deserve... My mom is there now for rehab from her whole month being in the hospital and in 8 days she comes home?

  • Lisa Scheer
    ★★★★★ a year ago

    This place is awful. My grandmother has only been at this facility for 10 days and they have let her fall out of bed, (even though they were aware that she was a fall risk). She was scraped and bruised all over her body (she is unable to speak from a previous stroke so she could not call for help, I hate to think how long she was on the floor squished between the wall, bed and her wheelchair). They have left her in her bed all day and night causing her bed sores. She has a feeding tube and when family arrived it was just spilling all over the floor, again for who knows how long she was without food, the same thing with her oxygen, they did not have it turned on. On more than one occasion her diaper was soiled through her clothes, and bedding, even when she was changed, they left her wet gown on her. Another time they put her in her chair, she was sliding out of the chair because they did not put her in properly and they had her gown open and her breasts exposed with her door open wide. Family found her in this condition. I The staff are not attentive and poorly trained. The administrators do not care to correct these concerns as they have been addressed with them at length, still nothing has changed. DO NOT PUT YOUR LOVED ONE HERE!

  • Chelle Johnson
    ★★★★★ 8 months ago

    Poor care of the residents and the staff is rude and act like your bothering them. They don't attend to the people like they should. My aunt has been there for about two weeks and only changed her wound 3 times.. This place is awful!! They didn't give my aunt and breakfast tray or a lunch tray all in one day luckily my mom visited and brought food to her. I wouldn't recommend this place to my enemies. Nobody deserves to be treated like that..

  • Ma Ha
    ★★★★★ a year ago

    This place does not provide exceptional skilled nursing care as they describe. Far from it. On several occasions we found my grandma in the hall way with her oxygen out and her feeding tube out leaking all over her and the floor. She was soaking wet all of the time which caused a UTI and a bed sore to open up. They did not put anything on the sore unless we asked each time. They let her fall out of the bed and hurt herself because they did not have the bed lowered or pads on the floor. She had several wounds from the fall. The next day we asked how often her bandages are changed and we were told only one person does wound care and they were off that day. The care is neglectful. I don't know how they are open. Just because people have no money doesn't mean an establishment like this should be able to treat them so poorly. If you have a loved one...don't put them here.

  • LaDaniel Edwards
    ★★★★★ 8 months ago

    I worked there for two days and they didn't give me the proper training at all. ( luckily for me I already knew how to do this field of work) they were extremely unprofessional for the time I was there. The night staff does false documentation on a daily basis. Today was the day that I quit because I felt like the clients are being disrespected and I didn't want to be a part of that at all so with that being said I would never recommend this place to anybody and thinks that this place should be closed down immediately!!!!

About Valley-A Stonebridge Community, The

General Information

Legal Business NameEldercare Of The Valley, Inc
Ownership TypeFor Profit - Corporation
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareMay 1, 1989 (29 years)
Capacity120
Residents79
Percent Occupied66%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsResident
In HospitalNo
Continuing Care Retirement CommunityNo
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for Valley-A Stonebridge Community, The

Valley-A Stonebridge Community, The
was reviewed by Medicare to have a rating of 1 out of 5. About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of Missouri Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

December 9, 2016 - 12 months ago

 Residents AffectedSeveritySource/TypeDescription
ESomePotential for HarmHealth InspectionStore, cook, and serve food in a safe and clean way.
ESomePotential for HarmHealth InspectionEnsure services provided by the nursing facility meet professional standards of quality.
ESomePotential for HarmHealth Inspection1) Review the work of each nurse aide every year; and 2) give regular in-service training based upon these reviews.
ESomePotential for HarmHealth InspectionMaintain drug records and properly mark/label drugs and other similar products according to accepted professional standards.
ESomePotential for HarmHealth InspectionDevelop and implement policies for 1) screening and training employees; and the 2) prevention, identification, investigation, and reporting of any abuse, neglect, mistreatment and misappropriation of property.
DFewPotential for HarmHealth InspectionHave a program that investigates, controls and keeps infection from spreading.
DFewPotential for HarmHealth InspectionKeep the rate of medication errors (wrong drug, wrong dose, wrong time) to less than 5%.
DFewPotential for HarmHealth InspectionProvide care for residents in a way that maintains or improves their dignity and respect in full recognition of their individuality.
DFewPotential for HarmHealth Inspection1) Hire only people with no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents.

February 25, 2016 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
ESomePotential for HarmHealth InspectionStore, cook, and serve food in a safe and clean way.
ESomePotential for HarmHealth InspectionEnsure services provided by the nursing facility meet professional standards of quality.
CManyPotential for Minimal HarmHealth InspectionAllow residents to easily view the results of the nursing home's most recent inspection.
DFewPotential for HarmHealth InspectionKeep accurate, complete and organized clinical records on each resident that meet professional standards.
DFewPotential for HarmHealth InspectionMaintain drug records and properly mark/label drugs and other similar products according to accepted professional standards.
DFewPotential for HarmHealth InspectionGive proper treatment to residents with feeding tubes to prevent problems (such as aspiration pneumonia, diarrhea, vomiting, dehydration, metabolic abnormalities, nasal-pharyngeal ulcers) and help restore eating skills, if possible.
DFewPotential for HarmHealth InspectionProvide necessary care and services to maintain or improve the highest well being of each resident .

October 6, 2015 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaintGive residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores.
DFewPotential for HarmComplaintProvide necessary care and services to maintain or improve the highest well being of each resident .

March 20, 2015 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
ESomePotential for HarmHealth InspectionHave a program that investigates, controls and keeps infection from spreading.
ESomePotential for HarmHealth InspectionMaintain drug records and properly mark/label drugs and other similar products according to accepted professional standards.
ESomePotential for HarmHealth InspectionEnsure services provided by the nursing facility meet professional standards of quality.
ESomePotential for HarmHealth InspectionProvide housekeeping and maintenance services.
ESomePotential for HarmHealth InspectionProvide care for residents in a way that maintains or improves their dignity and respect in full recognition of their individuality.
DFewPotential for HarmHealth InspectionKeep the rate of medication errors (wrong drug, wrong dose, wrong time) to less than 5%.

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of Valley-A Stonebridge Community, The require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

1hr 45min
2hr 15min
ReportedExpected
CNA
50min
40min
ReportedExpected
LPN
25min
55min
ReportedExpected
RN
3hr
3hr 55min
ReportedExpected
Total Nursing

This facility also provides approximately 5min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

91.2%
80.0%
80.0%
80.0%
94.1%
Q4 2015Q1 2016Q2 2016Q3 2016MO
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
64.3%
68.6%
61.2%
53.7%
89.8%
Q4 2015Q1 2016Q2 2016Q3 2016MO
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
31.0%
24.0%
19.0%
20.0%
33.3%
Q4 2015Q1 2016Q2 2016Q3 2016MO
Percentage of low risk long-stay residents who lose control of their bowels or bladder
9.4%
10.4%
14.5%
16.4%
27.0%
Q4 2015Q1 2016Q2 2016Q3 2016MO
Percentage of long-stay residents who received an antianxiety or hypnotic medication
15.6%
24.8%
26.1%
27.5%
15.4%
Q4 2015Q1 2016Q2 2016Q3 2016MO
Percentage of long-stay residents whose ability to move independently worsened
7.9%
12.5%
16.4%
13.3%
18.8%
Q4 2015Q1 2016Q2 2016Q3 2016MO
Percentage of long-stay residents who received an antipsychotic medication
17.0%
23.1%
37.7%
27.5%
14.3%
Q4 2015Q1 2016Q2 2016Q3 2016MO
Percentage of long-stay residents whose need for help with daily activities has increased
9.9%
4.9%
6.0%
12.8%
8.1%
Q4 2015Q1 2016Q2 2016Q3 2016MO
Percentage of long-stay residents who self-report moderate to severe pain
4.3%
1.5%
0.0%
0.0%
6.9%
Q4 2015Q1 2016Q2 2016Q3 2016MO
Percentage of long-stay residents who lose too much weight
14.3%
11.4%
11.6%
9.5%
5.7%
Q4 2015Q1 2016Q2 2016Q3 2016MO
Percentage of high risk long-stay residents with pressure ulcers
0.0%
3.4%
3.4%
5.1%
4.1%
Q4 2015Q1 2016Q2 2016Q3 2016MO
Percentage of long-stay residents who have depressive symptoms
1.4%
0.0%
3.0%
0.0%
4.8%
Q4 2015Q1 2016Q2 2016Q3 2016MO
Percentage of long-stay residents with a urinary tract infection
0.0%
1.4%
1.5%
3.0%
4.0%
Q4 2015Q1 2016Q2 2016Q3 2016MO
Percentage of long-stay residents experiencing one or more falls with major injury
1.8%
2.0%
6.7%
2.9%
2.6%
Q4 2015Q1 2016Q2 2016Q3 2016MO
Percentage of long-stay residents with a catheter inserted and left in their bladder
0.0%
0.0%
0.0%
0.0%
0.3%
Q4 2015Q1 2016Q2 2016Q3 2016MO
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

14.0%
16.1%
10.9%
7.3%
74.8%
Q4 2015Q1 2016Q2 2016Q3 2016MO
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
40.7%
21.4%
21.4%
21.4%
74.7%
Q4 2015Q1 2016Q2 2016Q3 2016MO
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
-
-
-
-
66.5%
Q4 2015Q1 2016Q2 2016Q3 2016MO
* The data for this facility for some quarters is unavailable.
Percentage of short-stay residents who made improvements in function
10.0%
5.9%
13.3%
20.6%
17.6%
Q4 2015Q1 2016Q2 2016Q3 2016MO
Percentage of short-stay residents who self-report moderate to severe pain
0.0%
0.0%
0.0%
0.0%
2.1%
Q4 2015Q1 2016Q2 2016Q3 2016MO
Percentage of short-stay residents who newly received an antipsychotic medication
0.0%
0.0%
0.0%
1.3%
1.4%
Q4 2015Q1 2016Q2 2016Q3 2016MO
Percentage of short-stay residents with pressure ulcers that are new or worsened



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