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Highland Rehabilitation & Health Care Center

  1. Skilled Nursing Home Facilities
  2. Missouri
  3. Kansas City Skilled Nursing Home Facilities
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Reviews
Overall Rating 2.9 / 5.0 ★★★★★

  • Yessie Cortez
    ★★★★★ 6 months ago

    I work for a transport company and we deal with the admissions team at Highland on a regular basis. They are very friendly and professional. Great admission team.

  • Doris Taylor
    ★★★★★ 9 months ago

    The staff workers are professional and helpful. Our church members visit there often. I would recommend this facility for personal care.

  • Debbie Oakes
    ★★★★★ 2 years ago

    It's acceptable for men to drink but not women. They have every excuse in the book to toss an ill woman into the street especially if she is white. But a male? Forget it. He can sit naked in front of everyone. A female? Send her to mental ward.

  • Domo Bell
    ★★★★★ 2 years ago

    Stay away from this facility!!!!! They will let you die!!!!!! Someone need to contact the proper authorities!!!!! And they sell drugs out the building!!!

  • Norman Stewart
    ★★★★★ 4 years ago

    False advertisement, unethical management and service. From a Former employee. I would NOT leave a LOVED one there unless my options were very limited. It's like a lemon car, you won't see all the problems until you get in it. They keep the truth from clients, customers, corporate and state.

About Highland Rehabilitation & Health Care Center

General Information

Legal Business NameHighland Nursing And Rehabilitation Center, LLC
Ownership TypeFor Profit - Corporation
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareJune 1, 1982 (38 years)
Capacity162
Residents103
Percent Occupied64%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsResident
In HospitalNo
Continuing Care Retirement CommunityNo
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for Highland Rehabilitation & Health Care Center

Highland Rehabilitation & Health Care Center was reviewed by Medicare to have a rating of 2 out of 5 stars.

About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of Missouri Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

June 14, 2017 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
ESomePotential for HarmHealth InspectionProperly hold, secure, and manage each resident's personal money which is deposited with the nursing home.
ESomePotential for HarmHealth Inspection1) Hire only people with no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents.
ESomePotential for HarmHealth InspectionProvide a safe, clean, comfortable and home-like environment; and allow residents to use personal belongings to the extent possible.
ESomePotential for HarmHealth InspectionProvide housekeeping and maintenance services.
ESomePotential for HarmHealth InspectionEnsure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents.
ESomePotential for HarmHealth InspectionMake sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
DFewPotential for HarmHealth InspectionEnsure services provided by the nursing facility meet professional standards of quality.
DFewPotential for HarmHealth InspectionEnsure that each resident's 1) entire drug/medication regimen is free from unnecessary drugs; and 2) is managed and monitored to achieve highest level of well-being.
DFewPotential for HarmHealth InspectionProvide food in a way that meets a resident's needs.
DFewPotential for HarmHealth InspectionAt least once a month, have a licensed pharmacist review each resident's medication(s) and report any irregularities to the attending doctor.
DFewPotential for HarmHealth InspectionMaintain drug records and properly mark/label drugs and other similar products according to accepted professional standards.
DFewPotential for HarmHealth InspectionHave a program that investigates, controls and keeps infection from spreading.

April 18, 2016 - 4 years ago

 Residents AffectedSeveritySource/TypeDescription
---Fine$5,038 fine

November 23, 2015 - 4 years ago

 Residents AffectedSeveritySource/TypeDescription
---Fine$14,105 fine

June 11, 2015 - 5 years ago

 Residents AffectedSeveritySource/TypeDescription
---Fine$18,590 fine

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of Highland Rehabilitation & Health Care Center require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

2hr 35min
1hr 55min
ReportedExpected
CNA
30min
35min
ReportedExpected
LPN
35min
50min
ReportedExpected
RN
3hr 35min
3hr 20min
ReportedExpected
Total Nursing

This facility also provides approximately 5min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

98.3%
98.1%
98.1%
98.1%
93.9%
Q4 2016Q1 2017Q2 2017Q3 2017MO
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
98.1%
100.0%
100.0%
100.0%
88.8%
Q4 2016Q1 2017Q2 2017Q3 2017MO
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
30.4%
27.1%
35.6%
28.6%
32.6%
Q4 2016Q1 2017Q2 2017Q3 2017MO
Percentage of low risk long-stay residents who lose control of their bowels or bladder
21.8%
14.7%
17.0%
14.3%
26.7%
Q4 2016Q1 2017Q2 2017Q3 2017MO
Percentage of long-stay residents who received an antianxiety or hypnotic medication
15.8%
12.4%
32.3%
26.3%
16.1%
Q4 2016Q1 2017Q2 2017Q3 2017MO
Percentage of long-stay residents whose ability to move independently worsened
32.8%
37.5%
28.8%
25.0%
19.0%
Q4 2016Q1 2017Q2 2017Q3 2017MO
Percentage of long-stay residents who received an antipsychotic medication
20.4%
15.6%
23.7%
18.8%
14.9%
Q4 2016Q1 2017Q2 2017Q3 2017MO
Percentage of long-stay residents whose need for help with daily activities has increased
3.7%
5.0%
10.5%
8.8%
7.2%
Q4 2016Q1 2017Q2 2017Q3 2017MO
Percentage of long-stay residents who lose too much weight
5.1%
7.1%
9.4%
8.7%
6.9%
Q4 2016Q1 2017Q2 2017Q3 2017MO
Percentage of long-stay residents who self-report moderate to severe pain
5.6%
7.4%
9.1%
7.9%
6.0%
Q4 2016Q1 2017Q2 2017Q3 2017MO
Percentage of high risk long-stay residents with pressure ulcers
1.0%
0.0%
1.0%
1.2%
3.4%
Q4 2016Q1 2017Q2 2017Q3 2017MO
Percentage of long-stay residents who have depressive symptoms
0.0%
2.0%
0.0%
2.0%
4.3%
Q4 2016Q1 2017Q2 2017Q3 2017MO
Percentage of long-stay residents with a urinary tract infection
3.7%
2.9%
3.8%
2.0%
4.1%
Q4 2016Q1 2017Q2 2017Q3 2017MO
Percentage of long-stay residents experiencing one or more falls with major injury
0.0%
0.0%
0.0%
1.4%
2.1%
Q4 2016Q1 2017Q2 2017Q3 2017MO
Percentage of long-stay residents with a catheter inserted and left in their bladder
0.0%
0.0%
0.0%
0.0%
0.3%
Q4 2016Q1 2017Q2 2017Q3 2017MO
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

-
100.0%
100.0%
93.8%
74.7%
Q4 2016Q1 2017Q2 2017Q3 2017MO
* The data for this facility for some quarters is unavailable.
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
91.3%
91.3%
91.3%
91.3%
73.8%
Q4 2016Q1 2017Q2 2017Q3 2017MO
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
-
-
-
-
69.4%
Q4 2016Q1 2017Q2 2017Q3 2017MO
* The data for this facility for some quarters is unavailable.
Percentage of short-stay residents who made improvements in function
-
-
-
28.6%
16.1%
Q4 2016Q1 2017Q2 2017Q3 2017MO
* The data for this facility for some quarters is unavailable.
Percentage of short-stay residents who self-report moderate to severe pain
-
-
-
-
2.3%
Q4 2016Q1 2017Q2 2017Q3 2017MO
* The data for this facility for some quarters is unavailable.
Percentage of short-stay residents who newly received an antipsychotic medication
-
0.0%
0.0%
0.0%
1.1%
Q4 2016Q1 2017Q2 2017Q3 2017MO
* The data for this facility for some quarters is unavailable.
Percentage of short-stay residents with pressure ulcers that are new or worsened



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