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Serenity Rehabilitation And Nursing Kansas City

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Overall Rating 1.1 / 5.0 ★★★★★

  • j lee
    ★★★★★ a year ago

    They must of closed the residental care faclity located behind skilled nursing , i worked in the residental section few good staff moist lazy nursing lpm supervisor had no clue on what went on with residents ot staff they need to close it down

  • SDMFAnthony
    ★★★★★ 2 years ago

    NO STARS IF I COULD! WORST PLACE I'VE EVER BEEN! Not enough towels and wash cloths to keep residents clean. Not enough cleaning supplies, linen, soap, shampoo or any kind of hygiene products to speak of. They're changing management but there's no excuse for the staffs abusive non caring attitude. Some staff are great and are embarrassed and apologetic about how terrible the place is but they just work there and are not listened to by administration. I'm a C 6-7 quadriplegic, paralyzed totally from the chest down. I need a lot of extra care compared to many others but try to do everything I can on my own. Many staff members act like they could care less and that I'm just faking it and I could do more if i ''just tried''. I'm on IV antibiotics for a osteomyelitis. A bone infection also with 2 deep pressure wounds on each side of my rump that look similar like shotgun wounds. They need to be treated and attended to very thoroughly so as not to get reinfected. I have not had my wounds treated properly, consistently since I've been here which is about 2 weeks or more now, and I've fallen out of my bed at night twice because I haven't had my legal care plan telling them that rails i need on my bed ARE NOT RESTRAINTS but ARE A SAFETY NECESSITY, SO I DON'T FALL OUT OF BED! Looking into lawsuit for sure. DON'T COME HERE OR BRING ANYONE YOU CARE ABOUT HERE...EVER!!!! I have only a few more days and I'm out of this hell hole for good. Too bad for the good, caring people that are here. Hopefully this place gets shut down soon and they can find good work elsewhere. An agency works half this place anyway 'd say.

  • Kimmie Silver
    ★★★★★ a year ago

    Super rude staff and the place is filthy. Need to shut down ASAP!

  • Steven Weed
    ★★★★★ 3 years ago

    New owners are liars about everything!! Fired all worthwhile managers... Only allow 2 showers a week... Going downhill fast!!!

  • Lesia Taylor
    ★★★★★ 3 years ago

    Aweful! They don't care about residents.....place is ran like a money pit.....Truly not about the residents.

About Serenity Rehabilitation And Nursing Kansas City

General Information

Legal Business NameBrook Operations LLC
Ownership TypeFor Profit - Partnership
Changed Ownership In The Last 12 MonthsYes
First Accepted MedicareJune 29, 2009 (10 years)
Capacity180
Residents115
Percent Occupied64%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsResident
In HospitalNo
Continuing Care Retirement CommunityNo
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for Serenity Rehabilitation And Nursing Kansas City

Serenity Rehabilitation And Nursing Kansas City was reviewed by Medicare to have a rating of 1 out of 5 stars.

About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of Missouri Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Note that this facility has changed ownership within the past 12 months.

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

February 17, 2017 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
GFewActual HarmHealth InspectionEnsure that residents are safe from serious medication errors.
ESomePotential for HarmHealth InspectionMaintain drug records and properly mark/label drugs and other similar products according to accepted professional standards.
ESomePotential for HarmHealth InspectionStore, cook, and serve food in a safe and clean way.
ESomePotential for HarmHealth InspectionEnsure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents.
ESomePotential for HarmHealth InspectionHave a program that investigates, controls and keeps infection from spreading.
ESomePotential for HarmHealth InspectionEnsure services provided by the nursing facility meet professional standards of quality.
ESomePotential for HarmHealth InspectionMake sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
ESomePotential for HarmHealth InspectionKeep all essential equipment working safely.
ESomePotential for HarmHealth InspectionMake sure that a working call system is available in each resident's room or bathroom and bathing area.
DFewPotential for HarmHealth InspectionKeep accurate, complete and organized clinical records on each resident that meet professional standards.
DFewPotential for HarmHealth InspectionGive or get specialized rehabilitative services per the patient's assessment or plan of care.
DFewPotential for HarmHealth InspectionProvide routine and emergency drugs through a licensed pharmacist and only under the general supervision of a licensed nurse.
DFewPotential for HarmHealth InspectionEnsure that each resident's 1) entire drug/medication regimen is free from unnecessary drugs; and 2) is managed and monitored to achieve highest level of well-being.
DFewPotential for HarmHealth InspectionProperly care for residents needing special services, including: injections, colostomy, ureostomy, ileostomy, tracheostomy care, tracheal suctioning, respiratory care, foot care, and prostheses.
DFewPotential for HarmHealth InspectionProvide care for residents in a way that maintains or improves their dignity and respect in full recognition of their individuality.
DFewPotential for HarmHealth InspectionTry to resolve each resident's complaints quickly.
DFewPotential for HarmHealth InspectionImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
DFewPotential for HarmHealth InspectionEnsure each resident receives an accurate assessment by a qualified health professional.
DFewPotential for HarmHealth InspectionGive residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores.
DFewPotential for HarmHealth InspectionProvide necessary care and services to maintain or improve the highest well being of each resident .
DFewPotential for HarmHealth InspectionAssist those residents who need help with eating/drinking, grooming and personal and oral hygiene.
BSomePotential for Minimal HarmHealth InspectionMake sure there is a pest control program to prevent/deal with mice, insects, or other pests.
BSomePotential for Minimal HarmHealth InspectionProvide housekeeping and maintenance services.
BSomePotential for Minimal HarmHealth InspectionProvide clean bed and bath linens that are in good condition.
BSomePotential for Minimal HarmHealth InspectionEncode each residents assessment data and transmit these data to the State within 7 days of assessment.

October 5, 2016 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
---Payment DenialPayment denial for 10 days
---Fine$35,295 fine

February 22, 2016 - 4 years ago

 Residents AffectedSeveritySource/TypeDescription
---Payment DenialPayment denial for 37 days

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of Serenity Rehabilitation And Nursing Kansas City require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

1hr 50min
1hr 60min
ReportedExpected
CNA
35min
40min
ReportedExpected
LPN
15min
55min
ReportedExpected
RN
2hr 40min
3hr 35min
ReportedExpected
Total Nursing

This facility also provides approximately 35min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

23.3%
29.2%
29.2%
29.2%
93.9%
Q4 2016Q1 2017Q2 2017Q3 2017MO
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
8.1%
3.6%
18.2%
32.7%
88.8%
Q4 2016Q1 2017Q2 2017Q3 2017MO
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
28.0%
25.8%
16.1%
17.6%
32.6%
Q4 2016Q1 2017Q2 2017Q3 2017MO
Percentage of low risk long-stay residents who lose control of their bowels or bladder
34.7%
25.0%
23.9%
24.2%
26.7%
Q4 2016Q1 2017Q2 2017Q3 2017MO
Percentage of long-stay residents who received an antianxiety or hypnotic medication
30.7%
11.1%
10.4%
13.6%
16.1%
Q4 2016Q1 2017Q2 2017Q3 2017MO
Percentage of long-stay residents whose ability to move independently worsened
28.6%
28.6%
28.6%
31.1%
19.0%
Q4 2016Q1 2017Q2 2017Q3 2017MO
Percentage of long-stay residents who received an antipsychotic medication
20.4%
13.0%
8.0%
21.2%
14.9%
Q4 2016Q1 2017Q2 2017Q3 2017MO
Percentage of long-stay residents whose need for help with daily activities has increased
2.8%
0.0%
0.0%
4.1%
7.2%
Q4 2016Q1 2017Q2 2017Q3 2017MO
Percentage of long-stay residents who lose too much weight
6.5%
5.6%
10.0%
5.3%
6.0%
Q4 2016Q1 2017Q2 2017Q3 2017MO
Percentage of high risk long-stay residents with pressure ulcers
-
10.2%
6.2%
6.3%
6.9%
Q4 2016Q1 2017Q2 2017Q3 2017MO
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents who self-report moderate to severe pain
0.0%
0.0%
0.0%
0.0%
3.4%
Q4 2016Q1 2017Q2 2017Q3 2017MO
Percentage of long-stay residents who have depressive symptoms
0.9%
0.0%
0.0%
3.1%
4.3%
Q4 2016Q1 2017Q2 2017Q3 2017MO
Percentage of long-stay residents with a urinary tract infection
4.5%
5.5%
4.0%
5.1%
4.1%
Q4 2016Q1 2017Q2 2017Q3 2017MO
Percentage of long-stay residents experiencing one or more falls with major injury
5.9%
3.6%
2.6%
0.8%
2.1%
Q4 2016Q1 2017Q2 2017Q3 2017MO
Percentage of long-stay residents with a catheter inserted and left in their bladder
0.0%
0.0%
0.0%
0.0%
0.3%
Q4 2016Q1 2017Q2 2017Q3 2017MO
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

14.8%
30.4%
30.9%
29.0%
74.7%
Q4 2016Q1 2017Q2 2017Q3 2017MO
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
54.7%
32.1%
32.1%
32.1%
73.8%
Q4 2016Q1 2017Q2 2017Q3 2017MO
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
-
-
-
-
69.4%
Q4 2016Q1 2017Q2 2017Q3 2017MO
* The data for this facility for some quarters is unavailable.
Percentage of short-stay residents who made improvements in function
-
-
15.4%
27.8%
16.1%
Q4 2016Q1 2017Q2 2017Q3 2017MO
* The data for this facility for some quarters is unavailable.
Percentage of short-stay residents who self-report moderate to severe pain
8.0%
7.4%
7.1%
3.6%
2.3%
Q4 2016Q1 2017Q2 2017Q3 2017MO
Percentage of short-stay residents who newly received an antipsychotic medication
0.0%
0.0%
0.0%
1.9%
1.1%
Q4 2016Q1 2017Q2 2017Q3 2017MO
Percentage of short-stay residents with pressure ulcers that are new or worsened



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