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Westridge Gardens Rehab & Health Care Center

  1. Skilled Nursing Home Facilities
  2. Missouri
  3. Raytown Skilled Nursing Home Facilities
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Reviews
Overall Rating 2.4 / 5.0 ★★★★★

  • Gwen Hull
    ★★★★★ 5 months ago

    My family friend who is a 92 year old WWII veteran has been a resident for 5 months. He came from a very poorly run facility across the street. He was thrilled to be at a residential home that treated him like it was his home. Admissions staff, Wendy , was an angel. She helped us make the transition smoothly ,assuring Jim she would help with any concerns. He loves having a bigger room and bathroom because he is wheelchair bound. Transportation to and from the VA have been a blessing. The physical therapy staff is extremely knowledgeable and compassionate. Jim had been wheelchair bound and is now taking 100 steps with a walker thanks to their help. The activity schedule is full of many options for residents. I visit this facility 1-2 times a week. I'm greeted by friendly front desk staff and CNA's and RN's. Anytime a small issue develops, I feel the staff works to resolve the issue while keeping Jim peaceful. Finally, the front room looks like a living room with piano, couches, fireplace, bird display etc. There is room for family to visit, attend church services , eat meals and feel welcome. I'm so thankful to God for the kind administration and staff. Jim is so much happier here.

  • Mike Rudewick
    ★★★★★ 9 months ago

    Westridge Gardens is the worst place I have ever seen for care. The staff has shown to be incompetent in their work ethics. I was here for wound care, they had me on the wrong kind of bed for wound prevention. It takes a long time for someone to answer the call light. They fail to provide the proper amount of nutrition that someone needs to heal. They are incompetent in the wound care department, It has taken 2 days for someone to change the dressings on stage 4 wounds causing a reversal in healing.

  • William. Testicles
    ★★★★★ 9 months ago

    It's good. My dad likes it better than the other places.

  • Alison Taylor
    ★★★★★ a year ago

    As a previous employee in this facility, I can speak to the fact the owners here do not have the best interest of the residents at heart. The turnover here is astronomical, and recently it's been so bad that department heads are leaving. It's sad really, the building has so much potential because the floor staff care - often too much. The administrator spends more time in her office trashing employees to other employees than on the floor making a difference. And it's reflecting in the census - residents and families see this and they're running out the door to live elsewhere. At what point to the residents come before money? Never, here. Understaffed, undersupplied, underappreciated. The building smells like smoke but I think Tutera knows that.

  • lala simms
    ★★★★★ a year ago

    Awful place to work and/or live. The residents suffer from lack of care. This facility is always short staffed. Management is the worse I've ever seen. They stay in the office to eat and gossip with their Favorite Employees while the few aides they have in the building suffer along side the residents. I wouldn't recommend this fly infested place to anyone.

About Westridge Gardens Rehab & Health Care Center

General Information

Legal Business NameWestridge Gardens Nursing & Rehabilitation Center LLC
Ownership TypeFor Profit - Corporation
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareJanuary 1, 1991 (29 years)
Capacity120
Residents79
Percent Occupied66%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsBoth
In HospitalNo
Continuing Care Retirement CommunityNo
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for Westridge Gardens Rehab & Health Care Center

Westridge Gardens Rehab & Health Care Center was reviewed by Medicare to have a rating of 4 out of 5 stars.

About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of Missouri Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

June 14, 2017 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
GFewActual HarmComplaintProvide necessary care and services to maintain or improve the highest well being of each resident .

April 28, 2017 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
---Fine$6,500 fine
ESomePotential for HarmHealth InspectionEnsure services provided by the nursing facility meet professional standards of quality.
ESomePotential for HarmHealth InspectionProvide activities to meet the interests and needs of each resident.
ESomePotential for HarmHealth InspectionHave a program that investigates, controls and keeps infection from spreading.
DFewPotential for HarmHealth InspectionMaintain drug records and properly mark/label drugs and other similar products according to accepted professional standards.
DFewPotential for HarmHealth InspectionEnsure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents.
DFewPotential for HarmHealth InspectionProvide proper discharge planning and communication, of the resident's health status and summary of the resident's nursing home stay.
DFewPotential for HarmHealth InspectionProvide care for residents in a way that maintains or improves their dignity and respect in full recognition of their individuality.
DFewPotential for HarmHealth InspectionProvide necessary care and services to maintain or improve the highest well being of each resident .

March 16, 2017 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaintEnsure that residents are safe from serious medication errors.
DFewPotential for HarmComplaintEnsure services provided by the nursing facility meet professional standards of quality.

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of Westridge Gardens Rehab & Health Care Center require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

1hr 50min
2hr 15min
ReportedExpected
CNA
40min
35min
ReportedExpected
LPN
35min
1hr 5min
ReportedExpected
RN
3hr 10min
3hr 55min
ReportedExpected
Total Nursing

This facility also provides approximately 30min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

95.8%
88.7%
88.7%
88.7%
93.9%
Q4 2016Q1 2017Q2 2017Q3 2017MO
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
100.0%
100.0%
98.4%
95.5%
88.8%
Q4 2016Q1 2017Q2 2017Q3 2017MO
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
56.5%
47.7%
54.5%
39.1%
32.6%
Q4 2016Q1 2017Q2 2017Q3 2017MO
Percentage of low risk long-stay residents who lose control of their bowels or bladder
15.0%
18.3%
16.7%
15.5%
26.7%
Q4 2016Q1 2017Q2 2017Q3 2017MO
Percentage of long-stay residents who received an antianxiety or hypnotic medication
31.2%
31.9%
21.4%
27.3%
16.1%
Q4 2016Q1 2017Q2 2017Q3 2017MO
Percentage of long-stay residents whose ability to move independently worsened
10.3%
10.5%
12.1%
13.3%
19.0%
Q4 2016Q1 2017Q2 2017Q3 2017MO
Percentage of long-stay residents who received an antipsychotic medication
20.3%
19.0%
20.7%
17.9%
14.9%
Q4 2016Q1 2017Q2 2017Q3 2017MO
Percentage of long-stay residents whose need for help with daily activities has increased
4.5%
9.5%
6.5%
7.6%
7.2%
Q4 2016Q1 2017Q2 2017Q3 2017MO
Percentage of long-stay residents who lose too much weight
6.4%
4.8%
4.7%
7.0%
6.0%
Q4 2016Q1 2017Q2 2017Q3 2017MO
Percentage of high risk long-stay residents with pressure ulcers
0.0%
2.5%
2.0%
1.1%
6.9%
Q4 2016Q1 2017Q2 2017Q3 2017MO
Percentage of long-stay residents who self-report moderate to severe pain
0.0%
0.0%
0.0%
0.0%
3.4%
Q4 2016Q1 2017Q2 2017Q3 2017MO
Percentage of long-stay residents who have depressive symptoms
3.0%
0.0%
0.0%
3.0%
4.3%
Q4 2016Q1 2017Q2 2017Q3 2017MO
Percentage of long-stay residents with a urinary tract infection
1.5%
6.2%
4.7%
6.1%
4.1%
Q4 2016Q1 2017Q2 2017Q3 2017MO
Percentage of long-stay residents experiencing one or more falls with major injury
1.1%
0.0%
0.0%
1.0%
2.1%
Q4 2016Q1 2017Q2 2017Q3 2017MO
Percentage of long-stay residents with a catheter inserted and left in their bladder
0.0%
0.0%
0.0%
0.0%
0.3%
Q4 2016Q1 2017Q2 2017Q3 2017MO
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

95.3%
92.8%
88.4%
91.1%
74.7%
Q4 2016Q1 2017Q2 2017Q3 2017MO
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
79.2%
85.5%
85.5%
85.5%
73.8%
Q4 2016Q1 2017Q2 2017Q3 2017MO
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
84.8%
88.0%
91.2%
80.5%
69.4%
Q4 2016Q1 2017Q2 2017Q3 2017MO
Percentage of short-stay residents who made improvements in function
20.5%
22.7%
18.1%
11.6%
16.1%
Q4 2016Q1 2017Q2 2017Q3 2017MO
Percentage of short-stay residents who self-report moderate to severe pain
0.0%
1.3%
1.2%
0.0%
2.3%
Q4 2016Q1 2017Q2 2017Q3 2017MO
Percentage of short-stay residents who newly received an antipsychotic medication
0.5%
0.0%
0.0%
0.0%
1.1%
Q4 2016Q1 2017Q2 2017Q3 2017MO
Percentage of short-stay residents with pressure ulcers that are new or worsened



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