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Phelps County Regional Medical Center

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  2. Missouri
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Reviews
Overall Rating 2.2 / 5.0 ★★★★★

  • Laura H.
    ★★★★★ 3 weeks ago

    I gave birth to a beautiful baby girl on August 10, 2019. I had given birth in Dallas Texas and in Austin Texas. This child was my last child to complete my family. I had the best epidural. Fantastic delivery nurses , and an excellent team of baby nurses and a top rate pediatrician & a very handsome OBGYN. I can't say enough kind things about the staff who cared for me and my family. My baby stayed the night, one evening, after I was discharged to treat her jaundice. It is such a good feeling to walk out of a hospital with your new baby and not be traumatized by poor medical care. This was not the case. I was treated like a movie star and my baby was well taken care of. I can not thank you all enough . I had a great birth with lots of medical interventions and not once did I ever feel anxious or scared. Love you all!

  • Layla Earl
    ★★★★★ 3 months ago

    Mom was brought to the Emergency Room after a fall. It was determined that she had broken her hip. Dr Potter was on call and came in to place three pins in her hip. The care Mom received in the Emergency Room, Surgical Services, Med/Surg floor and Rehab floors was exceptional. Mom is now back in own home and thriving. OH! Phelps Health Home Care provided ongoing care after her discharge. The nurses and aides were just fantastic!! am so grateful that we have such a wonderful facility so close to home.

  • Barbara Johnson
    ★★★★★ 3 months ago

    I was bitten by a copperhead and went directly to Phelps Health for treatment. Even though the staff was unfamiliar with snakebite, they immediately consulted experts and did everything absolutely right. My care was solid and professional. I feel grateful the the ER doctors were willing to seek and accept outside advice, and follow the proper protocols. However, the bills have not yet come in!

  • Jessica Tiner
    ★★★★★ 6 months ago

    Phelps Health offers a variety of services to meet any of the communities needs. All the staff is amazing from healthcare professionals, food/dining, housekeeping services, etc are all wonderful and friendly. They also have many locations for Convenience as well as urgency. They are a great company to work for as well.

  • Ben Tipton
    ★★★★★ 5 months ago

    Recently had to visit the ER. Had great service. Medical staff was very professional, companionate and on their game. Great asset to the community.

About Phelps County Regional Medical Center

General Information

Legal Business NamePhelps County Regional Medical Center
Ownership TypeNon Profit - Other
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareJune 30, 1988 (32 years)
Capacity20
Residents13
Percent Occupied65%
Program ParticipationMedicare
Resident And Family CouncilsNone
In HospitalYes
Continuing Care Retirement CommunityNo
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for Phelps County Regional Medical Center

Phelps County Regional Medical Center was reviewed by Medicare to have a rating of 4 out of 5 stars.

About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of Missouri Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

September 13, 2017 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
ESomePotential for HarmHealth InspectionEnsure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents.

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of Phelps County Regional Medical Center require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

2hr 30min
2hr 30min
ReportedExpected
CNA
50min
60min
ReportedExpected
LPN
4hr
1hr 55min
ReportedExpected
RN
7hr 20min
5hr 25min
ReportedExpected
Total Nursing

This facility also provides approximately 1hr 30min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

-
-
-
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93.9%
Q4 2016Q1 2017Q2 2017Q3 2017MO
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
-
-
-
-
88.8%
Q4 2016Q1 2017Q2 2017Q3 2017MO
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
-
-
-
-
32.6%
Q4 2016Q1 2017Q2 2017Q3 2017MO
* The data for this facility for some quarters is unavailable.
Percentage of low risk long-stay residents who lose control of their bowels or bladder
-
-
-
-
26.7%
Q4 2016Q1 2017Q2 2017Q3 2017MO
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents who received an antianxiety or hypnotic medication
-
-
-
-
16.1%
Q4 2016Q1 2017Q2 2017Q3 2017MO
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents whose ability to move independently worsened
-
-
-
-
19.0%
Q4 2016Q1 2017Q2 2017Q3 2017MO
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents who received an antipsychotic medication
-
-
-
-
14.9%
Q4 2016Q1 2017Q2 2017Q3 2017MO
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents whose need for help with daily activities has increased
-
-
-
-
7.2%
Q4 2016Q1 2017Q2 2017Q3 2017MO
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents who lose too much weight
-
-
-
-
6.9%
Q4 2016Q1 2017Q2 2017Q3 2017MO
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents who self-report moderate to severe pain
-
-
-
-
6.0%
Q4 2016Q1 2017Q2 2017Q3 2017MO
* The data for this facility for some quarters is unavailable.
Percentage of high risk long-stay residents with pressure ulcers
-
-
-
-
3.4%
Q4 2016Q1 2017Q2 2017Q3 2017MO
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents who have depressive symptoms
-
-
-
-
4.3%
Q4 2016Q1 2017Q2 2017Q3 2017MO
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents with a urinary tract infection
-
-
-
-
4.1%
Q4 2016Q1 2017Q2 2017Q3 2017MO
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents experiencing one or more falls with major injury
-
-
-
-
2.1%
Q4 2016Q1 2017Q2 2017Q3 2017MO
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents with a catheter inserted and left in their bladder
-
-
-
-
0.3%
Q4 2016Q1 2017Q2 2017Q3 2017MO
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

98.9%
98.9%
99.4%
98.8%
74.7%
Q4 2016Q1 2017Q2 2017Q3 2017MO
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
98.8%
98.4%
98.4%
98.4%
73.8%
Q4 2016Q1 2017Q2 2017Q3 2017MO
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
64.8%
67.1%
68.1%
77.4%
69.4%
Q4 2016Q1 2017Q2 2017Q3 2017MO
Percentage of short-stay residents who made improvements in function
38.8%
35.9%
34.9%
39.6%
16.1%
Q4 2016Q1 2017Q2 2017Q3 2017MO
Percentage of short-stay residents who self-report moderate to severe pain
0.0%
1.0%
2.1%
1.1%
2.3%
Q4 2016Q1 2017Q2 2017Q3 2017MO
Percentage of short-stay residents who newly received an antipsychotic medication
1.2%
1.0%
1.7%
1.2%
1.1%
Q4 2016Q1 2017Q2 2017Q3 2017MO
Percentage of short-stay residents with pressure ulcers that are new or worsened



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