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Nhc Healthcare, St Charles

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Reviews
Overall Rating 3.4 / 5.0 ★★★★★

  • ★★★★★ 2 weeks ago

    Brittany the director at NHC makes it seem like everything is great and they have great staff that will take care of your loved One's needs! NOT! I wouldn't recommend this place to anyone who has a loved one who needs to be put in a rehab facility long term or short term!! My mother was transported there for physical therapy after a partial hip replacement surgery.. Mind you my mother is a diabetic, so it's a must that she not only take her insulin and checks her blood sugars on a regular basis, but that she eats appropriate foods.. This place could care less what their residents eat.. they served her nothing but junk! High sugary foods etc !! I spoke with the dietary manager Carl, who needless to say could care less about what my mother's needs were nor did he or the facility care that her blood sugars were extremely high.. Carl will say anything to you or make any excuse up as to why they can't do certain things or make special accommodations. my mother had to be transported to St Joseph's hospital to due high blood sugars and other health concerns that NHC seemed to ignore until the situation got worse.. That place is not an appropriate place to send your loved one to.. I refused to have my mother sent back to this sad place of a so called rehab/nursing facility.. She was sent to a different facility that was able to meet her needs and she is now back home in much better condition after all the hell she went through.

  • ★★★★★ 3 months ago

    My family member was burned today outside where there balcony was because no nurses or staffs where watching her.... she was an elderly sweet women smoking a cigarette outside. And was paralyzed on her left side she was smoking a cigarette and the cig fell and caught her on fire and she passed away.... don't bring any of your elderly family here ever

  • ★★★★★ 10 months ago

    I recently have joined the team of NHC! I have been referred here multiple times and can see why. Since the first day, I was welcomed. Orientation was thoughtful and fun. I would bring my grand parents if needed.

  • ★★★★★ 2 months ago

    Great staff that is flexible and caring.

  • ★★★★★ 8 months ago

    My friend loloves nhc

About Nhc Healthcare, St Charles

General Information

Legal Business NameNhc Healthcare-St. Charles LLC
Ownership TypeFor Profit - Corporation
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareApril 15, 1982 (36 years)
Capacity120
Residents100
Percent Occupied83%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsResident
In HospitalNo
Continuing Care Retirement CommunityNo
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for Nhc Healthcare, St Charles

Nhc Healthcare, St Charles
was reviewed by to have a rating of 5 out of 5. About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of Missouri Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

November 17, 2016 - 12 months ago

 Residents AffectedSeveritySource/TypeDescription
FManyPotential for HarmHealth InspectionStore, cook, and serve food in a safe and clean way.
ESomePotential for HarmHealth InspectionHave a program that investigates, controls and keeps infection from spreading.
ESomePotential for HarmHealth InspectionEnsure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents.
ESomePotential for HarmHealth InspectionAssist those residents who need help with eating/drinking, grooming and personal and oral hygiene.
DFewPotential for HarmHealth InspectionReview or revise the resident's care plan after any major change in physical or mental health.

October 22, 2015 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
ESomePotential for HarmHealth InspectionEnsure that each resident's 1) entire drug/medication regimen is free from unnecessary drugs; and 2) is managed and monitored to achieve highest level of well-being.
ESomePotential for HarmHealth InspectionEnsure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents.
ESomePotential for HarmHealth InspectionAssist those residents who need help with eating/drinking, grooming and personal and oral hygiene.
ESomePotential for HarmHealth InspectionEnsure services provided by the nursing facility meet professional standards of quality.

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of Nhc Healthcare, St Charles require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

2hr 10min
2hr 25min
ReportedExpected
CNA
55min
35min
ReportedExpected
LPN
45min
55min
ReportedExpected
RN
3hr 50min
3hr 55min
ReportedExpected
Total Nursing

This facility also provides approximately 25min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

96.1%
96.9%
96.9%
96.9%
94.1%
Q4 2015Q1 2016Q2 2016Q3 2016MO
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
98.9%
98.9%
100.0%
98.9%
89.8%
Q4 2015Q1 2016Q2 2016Q3 2016MO
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
52.5%
43.2%
45.2%
54.1%
33.3%
Q4 2015Q1 2016Q2 2016Q3 2016MO
Percentage of low risk long-stay residents who lose control of their bowels or bladder
15.0%
10.8%
13.4%
17.9%
27.0%
Q4 2015Q1 2016Q2 2016Q3 2016MO
Percentage of long-stay residents who received an antianxiety or hypnotic medication
12.1%
21.1%
23.3%
11.8%
15.4%
Q4 2015Q1 2016Q2 2016Q3 2016MO
Percentage of long-stay residents whose ability to move independently worsened
12.5%
15.2%
9.9%
11.4%
18.8%
Q4 2015Q1 2016Q2 2016Q3 2016MO
Percentage of long-stay residents who received an antipsychotic medication
3.8%
8.5%
18.5%
18.2%
14.3%
Q4 2015Q1 2016Q2 2016Q3 2016MO
Percentage of long-stay residents whose need for help with daily activities has increased
10.0%
7.6%
7.7%
6.2%
8.1%
Q4 2015Q1 2016Q2 2016Q3 2016MO
Percentage of long-stay residents who self-report moderate to severe pain
4.4%
12.1%
13.2%
5.7%
6.9%
Q4 2015Q1 2016Q2 2016Q3 2016MO
Percentage of long-stay residents who lose too much weight
0.0%
0.0%
0.0%
1.4%
5.7%
Q4 2015Q1 2016Q2 2016Q3 2016MO
Percentage of high risk long-stay residents with pressure ulcers
2.3%
5.6%
2.2%
2.4%
4.1%
Q4 2015Q1 2016Q2 2016Q3 2016MO
Percentage of long-stay residents who have depressive symptoms
4.4%
2.2%
3.3%
2.3%
4.8%
Q4 2015Q1 2016Q2 2016Q3 2016MO
Percentage of long-stay residents with a urinary tract infection
3.3%
3.2%
3.2%
5.6%
4.0%
Q4 2015Q1 2016Q2 2016Q3 2016MO
Percentage of long-stay residents experiencing one or more falls with major injury
1.3%
0.0%
0.0%
0.0%
2.6%
Q4 2015Q1 2016Q2 2016Q3 2016MO
Percentage of long-stay residents with a catheter inserted and left in their bladder
0.0%
0.0%
0.0%
0.0%
0.3%
Q4 2015Q1 2016Q2 2016Q3 2016MO
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

96.1%
100.0%
98.9%
100.0%
74.8%
Q4 2015Q1 2016Q2 2016Q3 2016MO
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
88.6%
96.3%
96.3%
96.3%
74.7%
Q4 2015Q1 2016Q2 2016Q3 2016MO
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
52.8%
43.6%
51.5%
57.2%
66.5%
Q4 2015Q1 2016Q2 2016Q3 2016MO
Percentage of short-stay residents who made improvements in function
18.1%
18.8%
9.5%
20.7%
17.6%
Q4 2015Q1 2016Q2 2016Q3 2016MO
Percentage of short-stay residents who self-report moderate to severe pain
4.6%
4.3%
1.7%
0.0%
2.1%
Q4 2015Q1 2016Q2 2016Q3 2016MO
Percentage of short-stay residents who newly received an antipsychotic medication
1.1%
0.0%
0.0%
0.0%
1.4%
Q4 2015Q1 2016Q2 2016Q3 2016MO
Percentage of short-stay residents with pressure ulcers that are new or worsened



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